electronic security issues for schools

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Electronic Security Issues for Schools Presented by: Joanne Rinardo Partner Deutsch Kerrigan [email protected] 504 593 0616

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Page 1: Electronic Security Issues for Schools

Electronic Security Issues for SchoolsPresented by:Joanne RinardoPartnerDeutsch [email protected] 593 0616

Page 2: Electronic Security Issues for Schools

Why Data Integrity Has Become Important to Schools

•More technology use in the education sector

•New privacy and compliance challenges•More collection of student data•Outside contractors•Online courses

Page 3: Electronic Security Issues for Schools

Protection of Pupil Rights Amendment (PPRA)

Applies to programs of:▫State Educational Agency (SEA)▫Local Educational Agency (LEA)▫Or other recipient of funds under any

program funded by the U.S. Department of Education

Page 4: Electronic Security Issues for Schools

Governs Administering to Student•Any survey•Analysis•Evaluation in certain areas

Page 5: Electronic Security Issues for Schools

The 8 protected areas include:• Political affiliations of the

student/parent• Mental issues of the

student/student’s family• Sex behavior or attitudes• Illegal, anti-social, self-

incriminating, or demeaning behavior

• Critical appraisals of those who have close family relationships to students

• Legally recognized privileged relationships (lawyers, physicians and ministers)

• Religious practices, affiliations, or beliefs of the student/student’s parents

• Income

Page 6: Electronic Security Issues for Schools

PPRA also addresses•Marketing surveys/areas of student

privacy;•Parental access to information; and•Administration of certain physical

examinations to minors

Page 7: Electronic Security Issues for Schools

Third Party Providers

•Written consent before sharing PII not always required

Page 8: Electronic Security Issues for Schools

What Information is Protected?•Depends on the circumstances. •FERPA protects student profile information

Page 9: Electronic Security Issues for Schools

What are Exceptions to FERPA?•Directory Information Exception

•School Official Exception

Page 10: Electronic Security Issues for Schools

Directory Information Exception •For PII disclosed in the school’s annual

notice as Directory Information•No other limitations on other uses of data

Page 11: Electronic Security Issues for Schools

School Official Exception •For TPP delivery of education services to the

student. •Remember:▫For service that school would use own

employees; ▫School maintains data used by TPP;▫For a legitimate education interest; ▫Data not used for unauthorized purposes; and▫Consider a written contract regarding use

restrictions

Page 12: Electronic Security Issues for Schools

FERPA does not apply to •An online portal for watching tutorials • Interactive exercises without logging in or

using individual accounts.

Page 13: Electronic Security Issues for Schools

MetadataPieces of information that provide meaning and context to data collected, or contextual information

Page 14: Electronic Security Issues for Schools

Metadata examples in testing • Date and time the student

performed the activity;• Number of attempts they

made to answer;• How long their mouse

hovered over the answer button; and

• Whether they changed their answer before submitting it

Page 15: Electronic Security Issues for Schools

Metadata Not Usually Protected• If stripped of all their direct and in direct

identifiers •Can be disseminated to TPPs •School name/geographic information can

be indirect identifiers

Page 16: Electronic Security Issues for Schools

Best Practices to Protect Data•Know what

information is being collected or shared,

•By whom, and •For what purposes

Page 17: Electronic Security Issues for Schools

Best Practices•Develop policies evaluate and approve

proposed on-line education services. ▫Ex. - new software must be reviewed before

implementation•Be cautious of “free” educational services •Free apps can introduce security

vulnerabilities into your school networks •Be transparent with the parents use of

data is being used

Page 18: Electronic Security Issues for Schools

Retention Requirements•FERPA has no requirement for physical or

electronic record retention •School districts establish their own policy

and procedures •Common standard is 5-7 years after student leaves •Some schools just retain transcripts

Page 19: Electronic Security Issues for Schools

Individuals with Disabilities Education Act, (“IDEA”) • Public agencies must inform parents when any PII is

no longer needed • Parents may request it be destroyed •Defined as the “physical destruction or removal of

personal identifiers from information so that the information is no longer personally identifiable”

•Must inform parents before student records are destroyed

•Must inform parents they can request destruction once child leaves

• Parents can request that their child’s record be amended

Page 20: Electronic Security Issues for Schools

Title IX•Keep

compliance information for seven years

•Applies to electronic data as well

Page 21: Electronic Security Issues for Schools

Destruction/Disposal Best Practices

•Deleting a digital record or file is insufficient

•Use specific technical methods used to dispose of the data

Page 22: Electronic Security Issues for Schools

Electronic Management Systems (“EMS”) •Allows school to have rules as to who can

access certain documents;•Can be updated as regulations change; •Easier to move data to long-term storage

media; and•Provides transaction trail

Page 23: Electronic Security Issues for Schools

Defining Custodial of Records•Each school should have an official records

custodian, •Even if records not under his/her personal

control •Often Principal or Asst. Principal•Goal - To prevent the unauthorized access

to student records.

Page 24: Electronic Security Issues for Schools

FERPA Applies to All Records•Not just those records kept in the

student’s file •Security cameras in school and on busses •Electronic records

Page 25: Electronic Security Issues for Schools

Custodian Best Practices•Develop listing of all student data kept;•Develop custodian log for request trail;

and•Develop records release form.

Page 26: Electronic Security Issues for Schools

Extracted Data•Data that originally resided in the Student

Records System •Now also resides in a special file

Page 27: Electronic Security Issues for Schools

Best Practices for Extracted Data •PII must be de-identified whenever there is

public reporting; •Mask of data sufficiently so individual

students not identified from extracted data;•Use only for legitimate educational purposes;•Abide by security and information release

requirements;•Never release updated extract data as school

data

Page 28: Electronic Security Issues for Schools

Internal Emails May Be Educational Records • If E-mails are maintained by school and •Are “directly related” to a student•Unless falls in one of the six “carve-outs” •E-mail to, from, or about student may be

education record

Page 29: Electronic Security Issues for Schools

Courts have ruled inconsistently

•S.A. v. Tulane County Office of Ed., (CA)

•President and Trustees of Bates College v. Congregation Beth Abraham et al., (ME)

•Williams v. District Bd. of Trustees of Edison Community College, FL,

Page 30: Electronic Security Issues for Schools

S.A. v. Tulane County Office of Ed., (CA)

•Only printed emails part of records under IDEA

•Others had been deleted; thus, not maintained

Page 31: Electronic Security Issues for Schools

President and Trustees of Bates College v. Congregation Beth Abraham et al., (ME)

•Email about complaints, part of the student’s records

•Even though generated outside normal academic activities

•Court noted FERPA does not limit the definition of “other materials.”

Page 32: Electronic Security Issues for Schools

Williams v. District Bd. of Trustees of Edison Community College, FL,

•Was sending students’ grades via the internet violated FERPA

•Florida Commission on Human Relations found no violation

•Make sure there are sufficient protections regarding access

Page 33: Electronic Security Issues for Schools

Release of E-Mail Addresses•FERPA protection if not included in

Directory Information•Proper notice of that fact has been given.

Page 34: Electronic Security Issues for Schools

Relevant Cases

Page 35: Electronic Security Issues for Schools

Artisita Records v. Does 1-: , •Students’ Media Access Control (MAC)

addresses Directory Information.

Page 36: Electronic Security Issues for Schools

Fonovisa v. Does 1-14, •MAC not was Directory Information, but

not education record and could be shared

Page 37: Electronic Security Issues for Schools

Warner Bros. Records v. Does 1-14, •FERPA allows release of e-mail addresses,

contained in the student’s records if subpoenaed.

Page 38: Electronic Security Issues for Schools

UMG Recordings, Inc. v. Doe, •Name, address, telephone number, e-mail

address and MAC address is contained in educational records

•Which triggered notification requirements of FERPA.

•Court: information “detailing how a student uses the Internet, when they use it, and what they do on it” is protected under FERPA.

Page 39: Electronic Security Issues for Schools

Louisiana Law •La. Rev. Stat. § 17:81(Q):•Public school must develop policies

electronic communication by an employee at a school to a student enrolled at that school

•To protect student •And school if violation by employee

Page 40: Electronic Security Issues for Schools

Facebook•Can have educational applications•Communicate about projects;•Make assignment interactive; and •Create learning group

Page 41: Electronic Security Issues for Schools

Caution •Do not use to post grades or information

that educational record; and•Use safeguards to keep others from

accessing the information.

Page 42: Electronic Security Issues for Schools

Other Social Communications•Anti-fraternization

prohibitions would extend to on-line communications.

•Laws banning such communication

• Issue of constitutional right to free speech.

Page 43: Electronic Security Issues for Schools

Why not to “friend” student

•Can undercut professional relationship;

•Opens teacher to misuse of social media by the student;

•Can be abused by the teacher or misinterpreted by the student; and

•Can be seen as invasion of privacy

Page 44: Electronic Security Issues for Schools

Other Considerations •Adult students v. Minor students•Former Students v. Current Students v.

Future Students•Privacy Settings