edistrict mission mode project national roll-out...

Department of Electronics and Information Technology (DietY),

Government of India, New Delhi

September 24, 2012

eDistrict Mission Mode Project

National Roll-out Scheme

Agenda

2

1. Current Project Status

2. Integrated Framework for Delivery of Services

3. Implementation Guidelines 2012

4. Model SI RFP

5. Next Steps

Agenda

3




4. Model SI RFP

5. Next Steps

e-Transaction Categories

Category A Category B Category C

All statutory/non statutory

services in G2C, G2B segment

Payment of taxes by citizens Payment of subsidies/

Scholarships/ Social welfare

transfers

PDS/Rural development transfers

Web based self service e-Gov

transactions to citizen

Utility Bill

payments

Other B2C

Transactions

All e-Transactions not

covered by Cat A & B

All Cat A & B

transactions involving

multiple visits to

counter

6

Transactions Volume – Cat. Wise

e-Transactions Plan Not Received

• Dadra & Nagar Haveli

• Daman and Diu

• Jammu & Kashmir

• Jharkhand

• Karnataka

• Lakshadweep

• Mizoram

• Nagaland

• Puducherry

• Sikkim

Current Project Status

8

• DPR Appraisal

• 24 DPR appraisals approved by EC & additional 2 DPR appraisals completed

• Total 29 DPRs received

• SPMU Selection

• SPMU shortlisted for 29 States / UTs: contract signing instructions to be issued shortly

• Decision yet to be taken for remaining 6 States / UTs

• Guidelines Released

• Integrated Framework for Delivery of Services

• Implementation Guidelines 2012 (for providing flexibility to States / UTs)

• eDistrict Project Manager Hiring Guidelines

• Model SI RFP

• Current work in progress

• PMIS: UAT complete and deployed on NIC Server; to be sent to STQC

Agenda

9


2. Integrated Service Delivery Framework


4. Model SI RFP

5. Next Steps

Key Objectives Proposed… as a mid

course focus!

10

1. Making e-District project “service oriented” and “transaction oriented”

2. Minimizing the Time to Benefit

3. Ensuring the optimal use of Infrastructure

4. Leveraging the existing applications

5. Attempting Rapid Replication

6. Redesigning the e-District Architecture

7. Providing flexibility in implementation

Outcome Driven Approach of the Project

11

Payments to PMUs & SIs linked to

project outcomes

Across the Counter Service

Prioritize Services which can be

provided immediately

Incentives to Collectors to achieve e-

District implementation targets

Type 1

Availability of accurate Digital database

Data storage in secure database

Data digitally signed

Type 2

Services which can be migrated to Type 1

after :

Data Digitization & one time physical

verification with digital signature

Type 3 Services which require physical presence /

verification and cannot be delivered

across the counter

In the first phase we have to identify 10 services preferably 3 – 4 from Type 1 and remaining

from Type 2

Harmonization of Existing Components & Services

12

Infrastructure Components

SDC SWAN CSC

Integration Services

SSDG MSDG

Common Services Payment Module Administration Module Document Repository e-Praman (e-

Authentication) Localisation

Interaction Services

e-Forms State portal Service Publication and

Discovery

Architecture – with Single

Database in eDistrict for all

Departments

Architecture – with Department

specific databases

Move towards

Transition Architecture

Final Reference Architecture for e-

District Project

14

SSDG

State 1

PDS

SW

RC

RTI

Cert

LR

State 2

PDS

EMP

RC

RTI

Cert

Lic

Service Plus

PDS

SW

RC

RTI

Cert

Any other

BUSINESS SERVICE LAYER

DATA ACCESS LAYER DATA ACCESS LAYER DATA ACCESS LAYER



STATE PORTAL

Department CSC

NSDG GoI Applications (PAN/

AADHAAR/ Electoral DB/ others)

Common Applications (e-

payment, SMS, National Service Directory, language, etc.)

CLOUD

SSDG

STATE PORTAL

Department CSC

SSDG

STATE PORTAL

Department CSC

Physical Compute Power in Data Center at Delhi

Virtual Machine 1 Virtual Machine 2 Virtual Machine 3

SOAP HTTPS

Legends

Cloud Architecture – the future of Rapid Replication

Agenda

16




4. Model SI RFP

5. Next Steps

17

Centralized Planning & Decentralized

Implementation

Centralized Planning

Policies

Guidelines

Implementation Framework

Funding

Outputs

Guidelines for National Roll-out

SPMU selection

Integrated Framework for Delivery of

Services

Model RFP for SI selection

Implementation Guidelines

Decentralized Implementation

Strategy for Service Deployment

SI Selection

Hardware Procurement

Application Development

Site Preparation & Networking

Resource Management

Outputs

DPR

eDistrict Service Listing

DeGS Formation

SI RFPs Floated

Hiring of eDistrict Managers

Appointment of eDistrict Champions

Benefits of this approach

Faster roll-out of eDistrict MMP

State has more flexibility & choice

States can plan and manage funds

State specific parameters can be taken into consideration while implementation

18

Implementation Guidelines (1/2) Area Flexibility

Financial Re-allocation of Grants-in-Aids components amongst the

various heads, provided the overall amount sanctioned in

the administrative approval is not exceeded

Any re-allocation shall be only with the prior approval of the

State Apex Committee

Unbundling Model SI RFP May unbundle as per guidelines provided in Model SI

RFP

No changes in general terms & conditions

Unbundle / bundle with approval of the State Apex

Committee

Purchase of Hardware State / UT can procure gap hardware subject to approved

limit for that component in DPR; beyond this, State / UT

funds may be used

Model SI RFP States / UTs have been provided flexibility to change / modify

certain sections in the RFP

19

Implementation Guidelines (2/2) Area Flexibility

Hiring of eDistrict

Managers State / UT is responsible for the selection of these resources

Engage any resource (including existing resources currently working

on other e-Governance projects) on full-time basis by following the

defined selection process

Data Entry 5/6th of the approved amount through ACA

State / UT’s commitment for undertaking the Quality Check on the

data entered

State / UT to constitute a Data Quality Assurance team and

review the scope of the data entry in line with the resources

available for the Quality Check

Site Preparation 100% of the approved amount through ACA

States have complete control over this activity

Follow the guidelines related to site preparation

District e-

Governance Society Mandatory to be formed in all districts

Mandatory for fund release

Agenda

20



3. Implementation guidelines 2012

4. Model SI RFP

5. Next Steps

21

Salient Features

• In line with “Integrated Framework for Delivery of Services” guidelines, DeitY has drafted a

Model RFP for Selection of System Integrator (SI) for state-wide rollout of the e-District

MMP.

• To provide flexibility and agility to the State / UT for implementing the e-District MMP,

empanelment RFPs for SI and OEM have been subsumed in the Model SI RFP

• The Model RFP comprises of 3 volumes as mentioned below

• RFP provides clauses that are Essential (cannot be modified) and Desirable (can be modified

as per State Requirements).

Volume No. Description

Volume 1 Instructions to Bidders and the various forms / templates required as part

of the proposals

Volume 2 Scope of Work for the selected SI and the templates to capture the

available and gap infrastructure required at the SDC / field offices. Also

includes minimum technical specifications for the hardware

Volume 3 Standard Contracting templates covering Contract Agreement, Non-

Disclosure Agreement and Service Level Agreement

22

Terms and Legends Used (1/2)

Symbol / Terms Meaning

< > BLANKS: The State/UT specific text and section has been left blank

and shall be filled by the State/UT before releasing the RFP for

Selection of SI

[ ] INSTRUCTIONS: Model SI RFP has instructions at many places for

helping the reader to understand the RFP and customize the

sections as per the State/UT specific requirement.

These are tips provided to the user of the template. These are to be

deleted by the user from the final document being created

Normal Font DESIRABLE: DeitY recommends that State/UT should continue with

existing clause. However, because of State/UT specific

requirements, these clauses can be removed or edited by State/UT

on approval from Apex Committee.

Text with Dark Blue

Colour Font and

Underlined

ESSENTIAL: These clauses have been carefully defined for

ensuring the required minimum quality for implementation of

state wide rollout of e-District project. These clauses shall not

be removed or edited by the State/UT. (State / UT may

remove the underline formatting when releasing the final

document to bidders).

23

Terms and Legends Used (2/2)

Symbol / Terms Meaning

<< >> Text to be filled in by the bidder in response to this document.

This is not to be filled in by the user.

Nodal Agency The SDA which is responsible for executing the project and

assists the Government Department /ministry in carrying out

the tendering.

Department The Department is the ultimate “owner” of the project. The e-

Governance is carried out within the domain of the

department.

Bidder The System Integrator, who is the Service Provider for

system study, design, software application development, as

defined in the scope of the RFP

24

Model SI RFP – Key Focus Areas

1. Key Requirements

2. Pre Qualification Requirements

3. Bid Evaluation Process

4. Scope of Services

5. Payment Schedule

Agenda

25




4. Model SI RFP

5. Next Steps

26

Next Steps

1. Identify gaps in the existing set of

services

(a) determine what set of services are

existing and what needs to be

developed

(b) Application development strategy

2. Ensure alignment of Technical

Architecture

• alignment with the architecture

suggested in the Integrated

Framework for Delivery of

Services

3. Identify gap infrastructure

• identify gap infrastructure required

at the field offices for the services

covered under the project

4. Hiring of eDistrict Project Managers

• Templates for collection and collation

of the data regarding gap

infrastructure required at the field

offices

Templates can be distributed to

the District Collectors

• List of services that are operational in

various pilot States / UTs along with

their average monthly transaction

volumes

Decide upon adopting the

applications developed by the

pilot States / UTs

• FRS of some of the Pilot States / UTs

thereby reduce the time period for

devising the to-be processes

Actions for State/UTs Support from DeitY

27

Timelines

# Activities Target Date

1 Release of Model SI RFP by DeitY 12th Sep 2012

2 VC with State / UT IT Secretaries to discuss on the

approach and Model SI RFP.

24th Sep 2012

3 Workshop with State / UT e-District team

(comprising of representatives from SeMT, SPMU,

SDA, etc.) to discuss on the approach and Model

SI RFP.

South - 5th Oct

North - 8th Oct

West - 10th Oct

East - 12th Oct

4 Decisions on (i) portfolio of services (ii)

implementation architecture (iii) bundling of various

component under SI RFP

15th Oct 2012

5 Release of SI RFP and other RFPs (in case of

unbundling of the scope) by States / UTs

1st Nov 2012, but not

later than 15th Nov 2012

6 Selection of SI 15th Dec 2012, but not

later than early Jan 2013

28

Timelines : Apex Committee Meetings

At least 2 – 3 times involving all the concerned line

departments for the following decisions

Key Decisions Target Date

• Services Portfolio

• Finalization Architecture Options

• Implementation Model (Bundling /

unbundling)

15th Oct 2012

• Variances - Cost estimated v/s Price

discovered through RFP, if any

Dec 2012 – Jan 2013

• Corresponding GOs for enablement 31st Dec 2012

• Approval of Funds re-allocation As and when required

29

Steps for Further Funds Release

• Operationalize 70% of the planned CSCs in each

district

• CSC EC Minutes of Meeting released to include

other service delivery centers under CSC

scheme

• States should send the revised list of districts

satisfying the criteria

• Release of 3rd installment (as per Guidelines)

• Utilization of released funds

• Issue of Government Orders for enabling

eServices in the State.

• Formation of DeGS

• State approval of Base Line study, BPR, FRS,

Selection of System Integrator and Signing of

Contract with the System Integrator.

Possible areas of

expenditure • SI RFP to have 10%

advance payment against

BG

• Release of 10 lakhs seed

money to DeGS

• District Manager hiring

• SPMU Payments

• Awareness & Workshops

30

Thank You

SUPPORTING SLIDES

32

Key Requirements

1. RFP Document Fees

2. Earnest Money Deposit (EMD)

3. Submission of Proposals

a) Pre-Qualification Proposal - (1 Original + <1> Copies + <1> CD) in first envelope

b) Technical Proposal - (1 Original + <1> Copies + <1> CD) in second envelope

c) Commercial Proposal - (1 Original) in third envelope

4. Existing Implementing Agencies which do not get their eDistrict Application Software for

their respective Pilot States/UTs certified by STQC will NOT be eligible to participate in the

bidding process for that State / UT under the National Rollout of the Scheme

33

Pre Qualification Requirements (1/2)

S. No Qualification Criteria Documents/Information to be provided

in the submitted proposal

1 The responding firm / agency

(a) Should have made a payment of Rs. <<

Enter the amount>> (Rupees <<Enter amount

in words>> only) for the RFP document

(b) Should have submitted a EMD of Rs. <<

Enter the amount>> (Rupees <<Enter amount

in words>> only)

(a) DD for Rs. << Enter the amount>>

(b) The original bank guarantee must be

furnished

2 Legal Entity

Company should be registered under

Companies Act, 1956

Registered with the Service Tax Authorities

Should have been operating for the last three

years (FY 11-12, FY 10-11 and FY 09-10)

Certificate of Incorporation

Registration Certificate

3 The Firm / Company should be in the business

as System Integrator for at least 3 years as of

31st March 2012

Details of Responding Firm & Memorandum &

Articles of Association should be attached, and

Work orders confirming year and Area of activity

34

Pre Qualification Requirements (2/2)

S. No Qualification Criteria Documents/Information to be provided

in the submitted proposal

4 The responding firm shall not be under a

declaration of ineligibility for corrupt or fraudulent

practices.

A self-certified letter by the designated official of

the responding firm

5 The Net Worth of the responding firm must be

positive as per the last audited Balance Sheet.

Chartered Accountant Certificate for Net worth

6 The responding firm should be ISO 9000:2008

certified.

Copy of certification which is valid on date of

submission.

7 The responding firm should be minimum CMMi

Level 3.

Relevant certificate needs to be attached which

is valid on date of submission.

[The State / UT may remove the Pre-Qualification requirement of CMMi if there is no

application related scope of work for the SI]

35

Qualification for Various Categories

(1/3)

S.

No

Qualification

Criteria

State Category Specific Requirements Documents

Required Category A Category B Category C Category D

1 Average Annual

Sales Turnover

generated from

services related to

System Integration

(SI) during the last

three (3) financial

years (FY 11-12, FY

10-11 and FY 09-10)

as per the last

published balance

sheets

Rs. 25

Crores or

more

Rs. 50

Crores or

more

Rs. 75

Crores or

more

Rs. 100

Crores or

more

Extracts from the

audited Balance

sheet and Profit &

Loss; OR

Certificate from the

statutory auditor.

36


(2/3)

S.

No

Qualification

Criteria



2 Company experience in

implementation of

integrated turnkey

projects around

application development

as a System Integrator

in India.

Number of such

Assignments of value

(as specified for tiers)

which have gone live in

the past 5 years (FY 11-

12, FY 10-11, FY 09-10,

FY 08-09 and FY 07-08)

One 10

Crores

Project1

OR

Two 5

Crores

Projects1

OR

Three 4

Crores

Project1

One 20

Crores

Project2

OR

Two 10

Crores

Projects2

OR

Three 8

Crores

Project2

One 40

Crores

Project3

OR

Two 20

Crores

Projects3

OR

Three 16

Crores

Project3

One 80

Crores

Project4

OR

Two 40

Crores

Projects4

OR

Three 32

Crores

Project4

Completed Annexure

7: Form 6: Details of

Experience of

responding firm/

Project Citation for 3

projects supported

with Work order and

Proof of Go-live/

Project completion

certificates from client

Specifically each project should have components of Hardware, Networking, Helpdesk and

Application related training necessarily for this project. Refer to the Important Note in the RFP

for more details.

37


(3/3)

S.

No

Qualification

Criteria



3 The responding firm

must have a

minimum number of

IT Staff of technically

qualified personnel in

the domain of

systems integration,

as on 31st July, 2012

on its roll.

50 100 150 200 Certificate from HR

Department for

number of

technically qualified

professionals

employed by the

company

38

Bid Evaluation Process

1. First the Pre-Qualification Proposal will be evaluated and only those bidders who qualify

the requirements will be eligible for next set of evaluations

• Technical Proposal and Commercial Proposal of Bidders who do not meet the Pre-

Qualification criteria will be returned without opening

2. Technical score of all the bidders would be calculated as per the criteria provided

• All the bidders who achieve at least 70 marks in the technical evaluation would be

eligible for the next stage, i.e. Financial Bid opening.

3. Agencies / firms should clearly indicate, giving explicit supporting documentary evidence,

with respect to the above, in absence of which their proposals will be rejected summarily

at the qualification stage itself.

4. Contract will be given to the successful bidder whose financial proposal is the lowest.

39

Scope of Services (1/5)

1. Solution Design

a) System Study and Design

b) Preparation of Software Requirements Specifications (SRS)

c) Preparation of e-District Project Plan

d) Preparation of e-District Application Design

2. Software Development/Customization

a) eDistrict application and functional modules

b) Single-Sign On

c) Support for PKI based Authentication and Authorization

d) Compliance with Industry Standards

e) Portal development W3C specifications

f) Digital signature RSA standards

Other similar requirements

40


3. Integration with existing eGovernance initiatives

a) SSDG

b) Payment Gateway

c) MSDG

d) e-Praman (e-Authentication)

e) AADHAR

f) Localisation

4. Network Connectivity

5. Data Digitisation

6. Site Preparation

7. Supply / Procurement of IT Infrastructure at SDC

8. Supply / Procurement of IT Infrastructure at Department Offices (DHQ, Tehsil and Block)

41


9. Capacity Building / Training

10. Business Continuity Planning

11. Information Security Management

12. Project Management

13. Overview of Post Implementation Services

14. Help Desk and Trouble ticket management system

42

Scope of Services – Bundling /

Unbundling (4/5)

• States / UTs may decide the best way to

implement the project by “bundling” the

entire scope of work to one SI or allow

multiple vendors to take responsibility for

various components of the Scope of

Work

• Unbundling should be used for fair

competition amongst vendors so that

they have fair chance to participate in the

project

(Caution – Engagement of too many

vendors working at the same time

should not become an administrative

overhead thus putting pressure on the

project aspects of cost, quality and time)

S.

No Cost head Guidelines

1 Systems at SDC These items should necessarily be a part of

the responsibility of a single System

Integrator to ensure that a single agency is

responsible for the uptime of the entire

solution

2 Systems Support

3 Hardware

4 LAN Networking and

Horizontal Connectivity

5 Tech. Support for 3 yrs.

6 Software for Rollout Unbundled only when the NIC/State agency

is to develop the application.

7 Application Support It should be the same agency, which has

developed the application

8 Data digitization Given the profile of agencies undertaking

the data entry work, the State / UT may

decide to “unbundle” it from the SI’s

responsibility and undertake a tender at a

District / Division level. However in such

cases, the State /UT would have to

undertake the responsibility for developing

the data entry front end application, the

database formats, etc.

9 Training “General Awareness” training can be

unbundled from the SI’s scope of work.

“Application Training” has to be the

responsibility of the agency who has

developed the application.

10 Site Preparation Can be unbundled; as it is not a part of the

technical solution

43

Scope of Services – Application

Development Strategy (5/5)

• Pilot State with NIC as SI

• eDistrict Application related section can be taken out from the RFP and shared with

NIC directly

• Pilot State with Non NIC agency as SI

• State / UT should include eDistrict Application related section in the RFP for State-

wide rollout

• Functional and technical details of existing application shall become part of this

section

• Pilot State with Non NIC agency as SI but wishes to appoint NIC as SI for State

Wide rollout

• State / UT may decide to select NIC application form other state state-wide roll out

of e-District project

• eDistrict Application related section can be taken out from the RFP and can be

shared with their State’s NIC directly

44

Payment Schedule (1/3) S.

No

Milestone % of

Total

Fees

Basis of Approval

1 Approval of Final SRS 5% Minutes of meeting of the Apex

Committee approving the report

2 UAT of the e-District Application by Apex

Committee, deployment of necessary

hardware at SDC

[The above needs to be revised as per the

Scope of work of the SI]

5% Minutes of meeting of the Apex

Committee approving the e-

District application for all

services identified in the DPR.

3 Successful District Readiness for all offices,

i.e. Completion of all activities /

commissioning of all hardware &

networking equipment in a district; i.e.

[The above needs to be revised as per the

Scope of work of the SI]

15% Approval of the District Collector

4 STQC Certification 5% Copy of the STQC certification

5 “Go-Live” in at least 25% Districts 10% Definition of “Go-Live” is

appended below 6 “Go-Live” in at least 50% Districts 5%

7 “Go-Live” in at least 75% Districts 5%

45

Payment Schedule (2/3) S.

No

Milestone % of

Total

Fees

Basis of Approval

8 “Go-Live” in 100% Districts 5% Definition of “Go-Live”*

9 Operations and Maintenance Phase 36% To be paid quarterly (3% per

quarter) for 36 months

10 Successful Exit Management

9%

Minutes of meeting of the Apex

Committee

Total 100%

Definition of Go-Live

1. Go-Live of 25 services as provided in the DPR are made live subject to coverage of all 5

Mandatory Categories and 5 Optional Categories. “Go-live” for these 25 services would imply at

least the following number of transactions per month for a period of 3 consecutive months for that

service based on the Population of the District as following

a) Districts with population < 5 Lakhs atleast 10 transactions per month for each service

b) Districts with population > 5 Lakhs but < 10 lakhs atleast 20 transactions per month for each

service.

c) Districts with population > 10 Lakhs atleast 30 transactions per month for each service.

46

Payment Schedule (3/3) 2. Among the services listed in the DPR, atleast 10 services should attain high volume of

transactions for three consecutive months in that district. High volume of transactions are

defined as

a) Districts with population < 5 Lakhs - High Volume services would be those defined as at

least 50 transactions per month per service for the entire district

b) Districts with population < 10 Lakhs but > 5 Lakhs High Volume services would be those

defined as at least 100 transactions per month per service for the entire district

c) Districts with population > 10 Lakhs High Volume services would be those defined as at

least 150 transactions per month per service for the entire district

3. At least three of the “High Volume Services” as defined above in S No. (2) should be

amenable to delivery across the counter, or Category A service as defined in the Integrated

framework for delivery of e-District services http://www.mit.gov.in/content/e-district-guidelines

4. The aggregate transactions for all services (including High Volume services) made live, out of

the services included in the DPR, reach the following levels for at least three consecutive

months in that district

a) Districts with population < 5 Lakhs – at least 750 transactions per month for the entire

district

b) Districts with population < 10 Lakhs but > 5 Lakhs - at least 1500 transactions per month for

the entire district

c) Districts with population > 10 Lakhs - at least 2500 transactions per month for the entire

district

http://www.mit.gov.in/content/e-district-guidelines






47

eDistrict Incentive Scheme (1/2) S.

No

Incentive Scheme Incentive

Amount

State Level Incentives

1 IT Secretaries of those States in which more than 75% of the

districts complete the eDistrict Project one month ahead of schedule

will get an incentive for their entire team

Rs. 2,00,000 each

2 Category I: States with < 10 districts

District Collector who is first to implement the e-district project in the

State

Rs. 1,00,000

3 Category II: States with > 10 districts but < 30 districts

Two prizes would be awarded to the District Collectors who are the

first and second to implement the e-district project in the State

1st : Rs. 1,00,000

2nd: Rs. 75,000

4 Category III: Large States with > 30 districts

Three prizes, would be awarded to the District Collectors who are

first, second and third to implement the e-district project

1st : Rs. 1,00,000

2nd: Rs. 75,000

3rd: Rs. 50,000

5 District Collectors who are able to implement the eDistrict Project in

their districts a month ahead of the schedule will get an incentive Rs. 50,000 each

48

eDistrict Incentive Scheme (2/2) S.

No

Incentive Scheme Incentive

Amount

National Level Incentives

1 District Collectors who are first, second and third to implement the e-

district project in their district would be given prizes

1st Rs. 3,00,000

2nd Rs. 2,25,000

3rd Rs. 1,50,000