edge of insight - connecting with the mhealth consumer · 2016-04-07 · the market for wearable...
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CONNECTING WITH THE mHEALTH CONSUMER
Edge of InsightApril 2016
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+TABLE OF CONTENTS
01 Executive Summary ................................................page 1
02 Getting to Know mHealth Users ...........................page 5
03 Activity Trackers ....................................................page 9
04 Web-Connected Glucose Monitors ........................page 13
05 Web-Connected Blood Pressure Monitors ............page 17
06 Conclusions .............................................................page 21
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01
EXECUTIVE SUMMARY
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CONNECTING WITH THE mHEALTH CONSUMER EDGE OF INSIGHT: PAGE 2
People worldwide are becoming more educated consumers
of healthcare. While healthcare professionals were once
the last word in health decisions, the sheer volume of
information available has allowed people to become more
engaged in their health, from prevention to treatment; they
are no longer only patients, but consumers. The healthcare
and technology industries have been partnering to focus
and improve on consumers’ health by developing web-
connected mobile health (mHealth) tools to help consumers
track everything from how much sleep they get to how many
steps they take to what their blood pressure or glucose
levels are. These web-connected devices and applications,
which transmit health data to the cloud, also enable a future
in which healthcare professionals will have easy access
to relevant patient health data. This could help an actively
engaged physician adjust medication dosages, suggest
lifestyle changes, or intervene as necessary if any danger
signs are apparent in the incoming biometric data.
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CONNECTING WITH THE mHEALTH CONSUMER EDGE OF INSIGHT: PAGE 3
The general consensus is that web-connected technology
that enables better personal health and wellness will be
widely adopted globally. The World Health Organization in
2009 outlined a plan in which mHealth could be used in
lower- to middle-income countries to facilitate emergency
responses, track and control diseases, train healthcare
workers, and educate the general public. Since then, the
scope of what is possible to accomplish using mHealth
has expanded to cover everything from population health
management to individual health management.
Companies such as Apple, Google, Samsung and Qualcomm
also have entered the space and are building the quantified
self platforms that can serve as central repositories for
individual health and wellness metrics that will enable
consumers to easily and effectively manage and analyze
the data coming from a wide range of mHealth devices and
applications. The market for wearable health devices is
exploding, with Statistica projecting that 601 million
connected wearable devices will be in use by 2020, up from
97 million in 2015.1 Juniper Research projects the space will
generate $53.2 billion in revenue by 2019, with the number
of fitness devices alone tripling from an estimated 19 million
in 2014.2
WEB-CONNECTED DEVICES
AND APPLICATIONS ENABLE A
FUTURE IN WHICH HEALTHCARE
PROFESSIONALS WILL HAVE
EASY ACCESS TO RELEVANT
PATIENT HEALTH DATA.
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CONNECTING WITH THE mHEALTH CONSUMER EDGE OF INSIGHT: PAGE 4
Kantar Health combined its experience with patient
outcomes with its expertise in cutting-edge healthcare
innovations to take a closer look at who is using mHealth
technology, why they are using it, and how it is affecting
their lives. Using our National Health and Wellness Survey
(NHWS), the largest global self-reported general population
survey in the healthcare industry, we are able to provide
a deep look at the mHealth market and opportunities to
expand use of these technologies.
Key findings include:
• Tracking of general wellness: 37% of American adults
use at least one website, app or wearable device to
manage their general health and wellness. Interestingly,
the more platforms a person uses to track their general
wellbeing, the lower their mental quality of life. Beyond
general wellness, 46% of mHealth users are actively trying
to lower their risk of developing certain health conditions.
• Activity trackers: Just 7% are using a wearable activity
tracker such as Fitbit or Garmin. The majority of users
are women, and most of them are actively trying to lose
weight, are dieting, and are exercising regularly.
• Web-connected glucose monitors: Although many
doctors say they recommend them to their patients,
awareness of web-connected glucose monitors is low
among diabetic patients. Only 6% of people with diabetes
use these meters, and they have hypoglycemia episodes
more frequently than patients who are unaware of
the monitors.
• Web-connected blood pressure monitors: Few patients
with hypertension use web-connected blood pressure
monitors, and the vast majority are unaware of their
availability. The patients who do use monitors have a
history of having blood pressure-related complications,
and while they are less likely to treat their condition with
prescription medications they are more likely to use
over-the-counter products than patients who do not
use the monitors.
JUST 7% OF AMERICAN ADULTS
ARE USING A WEARABLE
ACTIVITY TRACKER.
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02
GETTING TO KNOW mHEALTH USERS
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CONNECTING WITH THE mHEALTH CONSUMER EDGE OF INSIGHT: PAGE 6
FIGURE 1
WHAT DO AMERICANS USE TO MANAGE THEIR GENERAL WELLNESS?
Insurance provider website
11%Insurance provider app on smartphone
2%Health and wellness websites
12%Health and wellness app on smartphone
8%Exercise app on smartphone
9%Exercise tips or routines on website
14%Nothing
63%mHealth/wearable technology
7%
FIGURE 2
mHEALTH USERS VERSUS NON-USERS
WHO IS USING mHEALTH?
17% Smoke
72% Drink alcohol
63% Are overweight or obese
58% Are trying to lose weight
54% Are women
Average age43
WHO IS NOT USING mHEALTH?
19% Smoke
61% Drink alcohol
65% Are overweight or obese
36% Are trying to lose weight
50% Are women
Average age49
+WHAT DO AMERICANS USE TO MANAGE THEIR GENERAL WELLNESS?
+mHEALTH USERS VERSUS NON-USERS
Patients have many options when it comes to ways to track
their general health and wellness, including websites, apps
and wearable health devices. According to NHWS, 37% of
American adults use at least one of these platforms to track
their health, and 44% of those using mHealth devices are
using two or more platforms to track their health.
Americans who are tracking their health and wellness are
younger (43 years old) than those not tracking (49 years
old). Women are more likely to track their health than men.
Health trackers are less likely to smoke, more likely to
drink, and less likely to be obese than non-trackers.
However, they are more likely to be trying to lose weight,
and besides tracking their wellness they are also watching
their diet and exercising more often.
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CONNECTING WITH THE mHEALTH CONSUMER EDGE OF INSIGHT: PAGE 7
Beyond managing their wellness, 46% of mHealth users
said they are actively trying to lower their risk of developing
certain health conditions, compared with 32% of non-users.
The most common conditions mHealth users are trying to
prevent are heart attacks or other heart problems (29%),
diabetes (28%) and stroke (17%).
Kantar Health’s NHWS contains several validated scales
to measure health outcomes, such as quality of life3 and
work productivity and activity impairment.4 American adults
who use mHealth technology to track their wellness have
slightly lower mental quality of life than non-trackers but
slightly higher physical quality of life. Interestingly, the more
platforms a person uses to track their general wellbeing,
the lower their mental quality of life and the higher their
physical quality of life. People who use an exercise app on
their smartphone have the highest physical quality of life,
while people who use wearable technology, such as a Fitbit,
Garmin, Vivofit or iFit, have the highest mental quality of life.
Adults who use mHealth devices also experience lower
health-related work productivity and high activity impairment.
Absenteeism (percentage of hours missed from work),
presenteeism (percentage impairment while working) and
overall work productivity impairment are all significantly
higher among people who use mHealth devices, while activity
impairment (the effect of their health on daily activities) is
approximately the same among mHealth users and non-users.
THE MORE PLATFORMS A PERSON
USES TO TRACK THEIR GENERAL
WELLBEING, THE LOWER THEIR
MENTAL QUALITY OF LIFE.
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CONNECTING WITH THE mHEALTH CONSUMER EDGE OF INSIGHT: PAGE 8
Wearable health devices promise to improve patients’
lives by providing them with continuous feedback on their
activities, diet and biometrics. It’s easy to see how they
might become an important tool in health and disease
management. Does that mean physicians are likely to
“prescribe” the use of these devices to their patients?
According to the Kantar Media Physicians’ Sources and
Interactions Study, the majority of physicians have a positive
view of wearable health devices, with 63% agreeing that their
patients with chronic conditions would benefit from using
mHealth/wearable devices to self-manage and self-monitor
their conditions. However, physicians do have reservations
regarding wearable devices. Cost is a significant factor for
why physicians would not recommend wearables; 59%
of physicians said wearables are too expensive for many
patients. Technology issues are also an influence, with 42%
of physicians saying there are too many technology hurdles
to patients using wearable devices correctly or consistently.
A third of physicians said they are concerned that the use of
mHealth devices could mislead their patients into believing
they are healthier or unhealthier than they actually are.
However, if the U.S. Food and Drug Administration (FDA)
were to actively regulate and approve mHealth or wearable
devices 21% of physicians said they would strongly consider
recommending those devices.
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ACTIVITY TRACKERS
03
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CONNECTING WITH THE mHEALTH CONSUMER EDGE OF INSIGHT: PAGE 10
Activity trackers are the leading category of wearable health
devices, and sales in 2015 grew 110% over 2014.5 Activity
trackers are typically available as watches, bracelets, or
clip-ons. Depending on the device, they can track steps
taken, heart rate, sleep, calories consumed and burned,
stress levels, and even caffeine consumption.
According to a recent report from The NPD Group, Fitbit was
the leading brand of activity trackers in 2015, accounting
for 79% of sales. Fitbit said it sold 8.2 million devices in the
fourth quarter of 2015, for full-year sales of 21.4 million
units. The company’s fourth-quarter revenues were $712
million, up 92% year-over-year.6
Garmin is another large player in the activity tracker
market with its Vivofit, Vivosmart and Vivoactive products.
In its 2015 earnings statement, Garmin reported a 16%
increase in sales from its fitness products, to $662 million.7
The company added that it expects another year of growth
from its fitness line in 2016. Beyond Fitbit and Garmin,
other companies that offer wearable activity trackers
include iFit, Jawbone, Withings, Mio and Misfit.
The technology for activity trackers is continually evolving.
New products will be able to correct a user’s form during
exercise, monitor breathing, and measure body fat
percentage, muscle mass and body mass index. When
speaking at the 2015 Code/Mobile conference, Jawbone
CEO Hosain Rahman suggested that the next wave of activity
trackers will be ingestible. “The first thing you have to crack
through is actually getting people to wear [the tracker],”
Rahman said. “If you can keep it on all the time, the amount
of information you get about the user is staggering.”8
While activity trackers seem to be everywhere, use is
actually somewhat low, with only 7% of American adults
saying they use activity trackers. Activity trackers are
most commonly used to track how many steps a user
has taken in a day, followed by tracking calories burned
during exercise and tracking fitness goals.
ACTIVITY TRACKERS ARE MOST
COMMONLY USED TO TRACK
HOW MANY STEPS A USER HAS
TAKEN IN A DAY, FOLLOWED
BY TRACKING CALORIES
BURNED DURING EXERCISE
AND TRACKING FITNESS GOALS.
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CONNECTING WITH THE mHEALTH CONSUMER EDGE OF INSIGHT: PAGE 11
FIGURE 3
WHAT ARE YOU USING YOUR FITNESS TRACKER FOR?
Tracking steps taken during a day
81%Tracking calories burned during exercise
58%Tracking fitness goals
57%Monitoring sleep
44%Monitoring pulse
26%Monitoring heart rate
31%Food diary
11%Monitoring blood pressure
15%
+WHAT ARE YOU USING YOUR ACTIVITY TRACKER FOR?
Users of activity trackers are predominantly women, with
59% of users being women. The average age of users is 43
years old, and Millennials and members of Generation X
combined make up two-thirds of users. Users of activity
trackers are much less likely to smoke, more likely to drink
alcohol, and more likely to be trying to lose weight than the
general population. Nearly two-thirds of activity tracker users
are actively trying to lose weight and are supplementing their
wearable device use by watching their diet and exercising
regularly. In addition, 41% of users are taking steps to lower
their risk of developing certain chronic health problems. The
most common diseases users are trying to prevent are heart
attack, diabetes, stroke and osteoporosis.
Patients with certain chronic diseases use wearable activity
trackers more than the U.S. average. According to NHWS,
9% of adults with migraines are using fitness trackers,
followed by 7.5% of adults with asthma. Usage is lowest
among patients with chronic obstructive pulmonary disease,
emphysema or chronic bronchitis, with only 4% of these
patients using activity trackers.
Health-related outcomes for people who use activity
trackers are generally much better than for the general
U.S. population. Users of activity trackers have higher
mental and physical quality of life than the overall
population. In addition, they have lower work productivity
and activity impairment.
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CONNECTING WITH THE mHEALTH CONSUMER EDGE OF INSIGHT: PAGE 12
Migraine
9%Asthma
7.5%High cholesterol
6%Hypertension
5%COPD, emphysema or chronic bronchitis
9%Type 2 diabetes
5%
FIGURE 5
USAGE OF FITNESS TRACKERS AMONG PATIENTS WITH CHRONIC CONDITIONS+USAGE OF ACTIVITY TRACKERS AMONG PATIENTS WITH CHRONIC CONDITIONS
FIGURE 4
WHO IS USING FITNESS TRACKERS?
11% Smoke
76% Drink alcohol
65% Are overweight or obese
64% Are trying to lose weight
59% Are women
Average age43
+WHO IS USING ACTIVITY TRACKERS?
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WEB-CONNECTED GLUCOSE MONITORS
04
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CONNECTING WITH THE mHEALTH CONSUMER EDGE OF INSIGHT: PAGE 14
Blood glucose monitors are an important tool for diabetics,
allowing them to track patterns of blood sugar changes to
help them plan the timing of activities, meals and treatment.
Lack of blood glucose control can cause dangerous
complications for people with diabetes, including heart
attack, stroke, diabetic retinopathy, kidney disease and
diabetic neuropathy.
Like other aspects of health, diabetic patients can now
track their blood glucose levels through their web-
connected devices. These meters allow users to download
their glucose readings wirelessly to their smartphone
or other device and to see patterns and trends that may
necessitate changing a patient’s treatment. This data can
be shared with the patient’s healthcare provider, family or
caregiver. In addition, the patient can insert milestones,
such as exercise or meals, to better understand how their
glucose levels are affected.
Doctors are well aware of the benefits of mHealth
devices and are recommending them to their diabetic
patients. According to Kantar Media’s Physician Study,
26% of physicians have recommended mHealth to their
patients with diabetes, and another 50% said they haven’t
yet but would in the future. Only 25% said they would not
recommend them.
Consistent with other medical advice, patients aren’t
necessarily listening to their physicians about mHealth
devices. According to NHWS, only 6% of people with diabetes
said they are familiar with and using web-connected
glucose- monitoring systems. The vast majority of patients –
72% – said they are not aware of them. When asked whether
they would be interested in having their glucose readings
securely recorded on the Internet for easy access, 23%
said they were, and 51% said they were not.
WHILE 26% OF PHYSICIANS HAVE
RECOMMENDED MHEALTH DEVICES
TO THEIR PATIENTS, ONLY 6% OF
PEOPLE WITH DIABETES SAID THEY
ARE FAMILIAR WITH AND USING
THESE DEVICES.
FIGURE 6
AWARENESS AND USE OF WEB-CONNECTED GLUCOSE-MONITORING SYSTEMS
Yes, I am familiar and currently using
6%Yes, I am familiar and currently not using, but I intend to in the future
7%Yes, I am familiar and currently not using and I do not intend to in the future
16%No, I am not aware
72%No, I’m not interested in having my glucose readings recorded via a smartphone app for easy access
51%Yes, I’m interested in having my glucose readings recorded via a smartphone app for easy access
23%I’m not sure whether I’m interested in having my glucose readings recorded via a smartphone app for easy access
26%
+AWARENESS AND USE OF WEB-CONNECTED GLUCOSE-MONITORING SYSTEMS
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CONNECTING WITH THE mHEALTH CONSUMER EDGE OF INSIGHT: PAGE 15
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CONNECTING WITH THE mHEALTH CONSUMER EDGE OF INSIGHT: PAGE 16
The majority of patients using a web-connected glucose-
monitoring system are men (64%), and their average
age is 46. They are more likely to smoke or drink alcohol
than non-users, and they are less likely to be overweight
or obese.
Diabetic patients who are using web-connected glucose
meters appear to have less control of their disease than
those who are not aware of these tools. Although both
groups of patients are testing their glucose with the same
frequency, patients who are not aware of web-connected
glucose meters are more likely to have HbA1c ranges of
less than 7 (considered the threshold for diabetes
being controlled) than those using these systems.
Further, patients using these tools are more likely to
say they don’t know their levels than those not using a
web-connected meter. In addition, people with diabetes
using web-connected glucose meters are experiencing
hypoglycemia episodes severe enough to need assistance
much more frequently than those who are not aware of
these meters.
While physical quality of life is about equal across all
diabetics, mental quality of life is much lower among
diabetics who are using web-connected glucose monitors
than those who are not.
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WEB-CONNECTED BLOOD PRESSURE MONITORS
05
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CONNECTING WITH THE mHEALTH CONSUMER EDGE OF INSIGHT: PAGE 18
Hypertension is another chronic condition in which apps
and devices are being developed to help patients more
closely monitor their blood pressure, spot trends, and make
lifestyle adjustments. Many companies are selling blood
pressure cuffs that either upload automatically to an app
on the user’s smartphone or store the data within the
device itself.
Web-connected blood pressure monitors offer a variety of
extras to help patients track their blood pressure and put it
into context. For example, Withings’ product not only allows
a patient’s data to be shared easily with their physician, it
also automatically compares the data with National Institute
of Health’s standards so the patient can better gauge their
health. Omron’s monitor can be used to detect atrial
fibrillation, a common cause of stroke.
As with diabetic patients, physicians are very familiar with
and are recommending mHealth devices to their patients with
hypertension. According to Kantar Media’s Physician Study,
26% of doctors are frequently or occasionally recommending
these devices to their patients with hypertension, while 25%
said they would not recommend them.
Also as is the case with glucose monitors, awareness of
web-connected blood pressure monitors is very low among
people with hypertension. According to NHWS, only 4% of
patients with hypertension said they are familiar with and
using web-connected blood pressure monitoring systems.
Most patients – 74% – said they are not aware of them. When
asked whether they would be interested in having their blood
pressure securely recorded on the Internet for easy access,
24% said they were, and 49% said they were not.
THREE-QUARTERS OF PEOPLE
WITH HYPERTENSION SAID THEY
ARE NOT FAMILIAR WITH WIRELESS
BLOOD PRESSURE MONITORS.
FIGURE 9
AWARENESS AND USE OF WEB-CONNECTED BLOOD PRESSURE MONITORING SYSTEMS
Yes, I am familiar and currently using
4%Yes, I am familiar and currently not using, but I intend to in the future
6%Yes, I am familiar and currently not using and I do not intend to in the future
17%No, I am not aware
74%No, I’m not interested in having my blood pressure recorded via a smartphone app for easy access
49%Yes, I’m interested in having my blood pressure recorded via a smartphone app for easy access
24%I’m not sure whether I’m interested in having my blood pressure recorded via a smartphone app for easy access
27%
+AWARENESS AND USE OF WEB-CONNECTED BLOOD PRESSURE MONITORING SYSTEMS
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CONNECTING WITH THE mHEALTH CONSUMER EDGE OF INSIGHT: PAGE 19
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CONNECTING WITH THE mHEALTH CONSUMER EDGE OF INSIGHT: PAGE 20
The majority of patients using a web-connected blood
pressure monitoring system are men (66%), and their
average age is 44. They are more likely to smoke or drink
alcohol than non-users, and they are less likely to be
overweight or obese.
Perhaps unsurprisingly, patients who are using
web-connected blood pressure monitors are checking their
blood pressure more frequently than those who are not.
One-fourth of users said they check their blood pressure
daily, compared with 10% who are not aware of these monitors.
Despite using these devices, 15% say they only have their blood
pressure checked at the doctor’s office, versus 52% of
hypertension patients who are not aware of these systems.
One reason some patients may be using web-connected
blood pressure monitors is because users are more likely
to have experienced hypertension-related complications.
The most common complication is diabetes, experienced
by 9% of users versus 3% of patients who are unaware of
the monitors. Nine percent also have had cardiovascular
complications, compared with 4% of those who are unaware
of monitors. Eighty-three percent of hypertension patients
who are unaware of blood pressure monitors have never
experienced any complications, compared with 74% of users.
Hypertension can be managed through prescription
medications. However, fewer patients who use web-connected
monitors have ever taken a prescription for their high blood
pressure (41% versus 53% of patients who are not aware of
monitors). However, users are more likely to use an
over-the-counter medication, such as aspirin or vitamin E,
to manage their blood pressure (45% versus 28% of patients
who are unaware of monitors).
Due to the number of hypertension-related complications
experienced by patients who use web-connected blood
pressure monitors, it’s not surprising that their mental and
physical quality of life is lower than patients who do not
use monitors.
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CONCLUSIONS
06
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CONNECTING WITH THE mHEALTH CONSUMER EDGE OF INSIGHT: PAGE 22
mHealth technology and its users can be separated into
two categories: general health and wellness, where
usage is optional, and chronic disease management, where
non-usage can be a matter of life and death. Of course,
there is overlap between connected devices that are used
for general wellness and those for more chronic conditions.
A fitness enthusiast would be as interested in tracking heart
rate via a biosensor as a heart attack survivor would be.
But implications of non-usage are vastly different between
these two groups.
General health and wellness mHealth technology can be
adopted by anyone who is looking to maintain or improve
overall health and fitness. This ranges from someone looking
to lose weight and track simple activity metrics such as daily
steps taken, to fitness enthusiasts who might combine basic
activity tracking with monitoring of heart rate and BMI. Sleep
and diet activity tracking, both passively collected and
self-reported, also would fall under this category.
Chronic disease management mHealth technology such as
web-connected glucose monitors, blood pressure monitors
or asthma inhalers, on the other hand, would be adopted
by or, perhaps in the near future, prescribed to patients with
conditions such as chronic obstructive pulmonary disease
(COPD), heart disease, diabetes or asthma. This is by far
the more important category, with implications that extend
beyond personal health to the future of the healthcare,
insurance and pharmaceutical industries. Much as drug non-
adherence has a devastating impact on health and healthcare
costs, soon we may be calculating the spiraling costs
associated with non-adherence around mHealth technology.
While awareness and usage of mHealth technology other
than activity trackers are low, that should change as
healthcare professionals continue to grow more comfortable
with the technology and start to actively recommend its usage,
as our research indicates they are likely to do. Insurance
companies and employers will also help grow the market.
The diabetes market will see significant increases in
mHealth adoption in the next few years. While awareness
and usage of web-connected glucose monitors are low, that
should change now that Roche and LifeScan, who together
dominate the global diabetes monitoring market, made
great strides in the connected glucometer space in 2015,
Roche with the Accu-Chek Aviva Connect and LifeScan with
a Verio Sync app upgrade that enables integration with
Apple HealthKit. The fact that they utilize the same test
strips as non-web-connected Aviva and Verio models means
physician recommendation and patient adoption should
be high as insurance coverage is ensured and changes in
current prescriptions are not necessary. Diabetes patients
can go wireless with minimal changes to current behaviors.
mHEALTH TECHNOLOGY CAN
BE SEPARATED INTO TWO
CATEGORIES: GENERAL HEALTH
AND WELLNESS, WHERE USE
IS OPTIONAL, AND CHRONIC
DISEASE MANAGEMENT, WHERE
NON-USE CAN BE A MATTER
OF LIFE AND DEATH.
THE DIABETES MARKET WILL
SEE SIGNIFICANT INCREASES
IN mHEALTH ADOPTION IN THE
NEXT FEW YEARS.
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CONNECTING WITH THE mHEALTH CONSUMER EDGE OF INSIGHT: PAGE 23
Traditional mobile health solutions that require manual
entry of blood glucose data are not a reliable way to capture
accurate data and keep users actively involved, resulting
in missing datapoints and inaccurate glucose trends data.
As web-connected blood glucose monitoring becomes more
widespread, healthcare providers and self-medicating
healthcare consumers will have the data they need to make
better treatment decisions, which should lead to better
health outcomes.
NEXT STEPS
While the “wearables” descriptor is often used as a
catch-all term for mHealth technology in general, it is
important to note that the key attribute consistent across
all this technology is not wearability but connectivity.
Specifically, these devices have the ability to automatically
transmit vital biometric and activity data to the Internet,
where the data is stored in the cloud for easy access by
the individual with the option of sharing data with family
members, select groups of friends, doctors and healthcare
provider organizations. We have already seen this in the
general health and wellness space with Nike, Fitbit and
MyFitnessPal providing community extensions for their
devices and mobile apps. But it is in the chronic disease
space where the biggest impact will be realized.
THE KEY ATTRIBUTE CONSISTENT
ACROSS mHEALTH TECHNOLOGY
IS NOT WEARABILITY BUT
CONNECTIVITY.
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CONNECTING WITH THE mHEALTH CONSUMER EDGE OF INSIGHT: PAGE 24
For example, a working mom with elderly parents who have
various health conditions can monitor their vitals throughout
the day. A multiple sclerosis patient’s physician network
can monitor how a new treatment is affecting mobility and
other metrics without the necessity of multiple office visits.
A chronic obesity patient’s close circle of friends, or fellow
patients, can hold him or her accountable for BMI and
required fitness activity in an encouraging, nurturing
manner. All they need is a web connection and the necessary
permissions for data access and they can pull the data
from the cloud onto their smartphones or PCs, giving all
stakeholders peace of mind and an early warning system
for any potential medical mishaps.
Leveraging connectivity, the future of this space lies in the
layering in of a community aspect to these technologies.
Online patient communities, as they currently exist, will
evolve beyond traditional discussion boards to encompass
subcommunities of specific device users, specific disease
sufferers using a variety of different connected devices,
where biometric and other self-tracking data is shared
with fellow patients. In addition to basic discussions around
disease-related issues, these “device community” members
will serve as active supporters and cheerleaders for each
other, supporting and competing with each other around
the metrics specific to a type of patient community.
However, an online community of fellow patients using
connected devices is just one type of community. The
concept can also apply to a family unit, where parents,
siblings, sons, daughters and grandchildren monitor and
support a sick loved one for everything from proper exercise
to medication adherence. It can also apply to a patient’s
network of healthcare professionals if a patient is lucky
enough to have a physician network open to this idea.
In these scenarios, the online communities become direct
extensions of the mHealth devices. Both are inextricably
linked. The device is stimulating community activity.
The community is stimulating device usage. Both work
in conjunction to improve health and save lives.
DEVICE COMMUNITY MEMBERS
WILL SERVE AS ACTIVE
SUPPORTERS AND CHEERLEADERS
FOR EACH OTHER, SUPPORTING
AND COMPETING WITH EACH
OTHER ACROSS THE METRICS
SPECIFIC TO THEIR COMMUNITY.
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CONNECTING WITH THE mHEALTH CONSUMER EDGE OF INSIGHT: PAGE 25
METHODOLOGY AND SOURCESPatient data is drawn from Kantar Health’s National Health and Wellness Survey (NHWS), the largest global self-reported
general population survey in the healthcare industry. The survey was conducted in the United States among 97,700 adults 18
and older from June to October 2015. NHWS provides disease-specific measures that help healthcare clients size market
opportunities, measure direct and indirect costs, gain insight into disease-specific segments to optimize the value proposition
and inform brand strategies.
Physician data is from Kantar Media’s Physician Sources & Interactions study conducted in March 2016. Conducted every six
months and based on input from 3,300 physicians across 22 specialties, this study documents how doctors prefer to learn
and keep up to date on medical developments through media, meetings, sales rep interactions and more; their technology
adoption; and interaction with patients. Sources & Interactions provides critical insight into how to most effectively engage
physicians and reach them with news, educational content and promotional messaging. kantarmedia.com
1 Number of connected wearable devices worldwide from 2015 to 2020. Statistica: The Statistics Portal.
http://www.statista.com/statistics/487291/global-connected-wearable-devices/. Accessed 16 Feb 2016.
2 Smart Wearables Market to Generate $53bn Hardware Revenues by 2019. Juniper Research.
http://www.juniperresearch.com/press/press-releases/smart-wearables-market-to-generate-$53bn-hardware. Accessed 7 Mar 2016.
3 Quality of life is measured by the SF-36, a multi-purpose, short-form health survey. It yields an 8-scale profile of functional health and well-being scores as well as psycho-
metrically based physical and mental health summary measures. The SF-36 has proven useful in surveys of general and specific populations, comparing the relative burden of
diseases, and in differentiating the health benefits produced by a wide range of different treatments.
4 The Work Productivity and Activity Impairment (WPAI) questionnaire was used to assess, among those who were currently employed, the effect of their general health on ab-
senteeism (% hours missed from work), presenteeism (% impairment while working), and overall work productivity impairment in the past 7 days. Among all respondents, WPAI
assessed the effect of their health on daily activities. Higher percentage values indicate greater impairment.
5 Year-over-Year Wearables Spending Doubles, According to NPD. Press Release. 1 Feb 2016.
https://www.npd.com/wps/portal/npd/us/news/press-releases/2016/year-over-year-wearables-spending-doubles-according-to-npd
6 Pramuk J. Fitbit shares plunge 15% of guidance despite beat. CNBC website. 22 Feb 2016. http://www.cnbc.com/2016/02/22/fitbit-q4-earnings-results-.html.
7 Garmin Reports Q4 and Fiscal 2015 Results. Press Release. 17 Feb 2016. http://newsroom.garmin.com/press-release/earnings/garmin-reports-q4-and-fiscal-2015-results.
8 Wilkins K. A Fitness Tracker You Can Swallow? The Rise of “Smart Pills.” Inquisitr. 13 Oct 2015.
http://www.inquisitr.com/2492731/a-fitness-tracker-you-can-swallow-the-rise-of-smart-pills/
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ABOUT KANTAR HEALTH Kantar Health is a leading global healthcare consulting
firm and trusted advisor to many of the world’s leading
pharmaceutical, biotech and medical device and diagnostic
companies. It combines evidence-based research
capabilities with deep scientific, therapeutic and clinical
knowledge, commercial development know-how, and
brand and marketing expertise to help clients evaluate
opportunities, launch products and maintain brand and
market leadership.
Kantar Health deeply understands the influence of patients,
payers and physicians, especially as they relate to the
performance and payment of medicines and the delivery of
healthcare services. Our advisory services, built on a solid
foundation of market research and data, span three areas
critical to bringing new medicines and pharmaceutical
products to market – commercial development, clinical
strategies and marketing effectiveness.
Kantar Health operates in more than 40 countries and
employs more than 600 healthcare industry specialists and
practitioners, including a high number of medical doctors,
epidemiologists, PhDs, PharmDs and pharmacists, and
biologists, biochemists and biophysicists. We work across
the product lifecycle, from preclinical development to launch,
and are experts at bringing multiple stakeholders together to
advance the commercialization of pharmaceutical products.
Our team acts as catalysts to successful decision making in
the life sciences industry, helping our clients prioritize their
product development and portfolio activities, differentiate
their brands and drive product success post-launch. Kantar
Health is part of Kantar, the data investment management
division of WPP.
For more information on Kantar Health’s Edge of Insight
report series, contact us at [email protected].