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EC Timer Box Product Design for Six Sigma

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Page 1: EC Timer Box Product Design for Six Sigmauniworld.biz/downloads/casestudies/case_study_ectimerbox.pdf · Bosch, AEG, and others Application of Product. 3 ... • Statistical Tolerancing

EC Timer BoxProduct Design for Six Sigma

Page 2: EC Timer Box Product Design for Six Sigmauniworld.biz/downloads/casestudies/case_study_ectimerbox.pdf · Bosch, AEG, and others Application of Product. 3 ... • Statistical Tolerancing

2

Customers: Whirlpool, Bosch, AEG, and others

Application of Product

Page 3: EC Timer Box Product Design for Six Sigmauniworld.biz/downloads/casestudies/case_study_ectimerbox.pdf · Bosch, AEG, and others Application of Product. 3 ... • Statistical Tolerancing

3

Goals

To Decrease the reject rate by a factor of 10 from 10% to less than

1%

Page 4: EC Timer Box Product Design for Six Sigmauniworld.biz/downloads/casestudies/case_study_ectimerbox.pdf · Bosch, AEG, and others Application of Product. 3 ... • Statistical Tolerancing

4

Test machine

Test cam

Contactsprings

LayerStacker

Page 5: EC Timer Box Product Design for Six Sigmauniworld.biz/downloads/casestudies/case_study_ectimerbox.pdf · Bosch, AEG, and others Application of Product. 3 ... • Statistical Tolerancing

5

Gage R&R on Automatic test Rig Attempt 1 Gage name:Date of study:Reported by:Tolerance:Misc:

Automatic Test rig22/09/98Switchbox team0.5mmTest on switch 1a level 1

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

23.34

23.39

23.44

23.49 1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 1010 1111 1212 1313 1414 1515 1616 1717 1818 1919 2020

Part

Xbar Chart

Sam

ple

Mea

n

X=23.40

3.0SL=23.46

-3.0SL=23.33

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

0.00

0.05

0.10

0.15

1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 1010 1111 1212 1313 1414 1515 1616 1717 1818 1919 2020

Part

R Chart

Sam

ple

Ran

ge

R=0.03475

3.0SL=0.1135

-3.0SL=0.000

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

23.35

23.45

23.55

Part

By Part

%Total Var%Study Var%Toler

Gage R&R Part-to-Part

0

50

100

Components of VariationP

erce

nt

Gage R&R (ANOVA) for Value

Page 6: EC Timer Box Product Design for Six Sigmauniworld.biz/downloads/casestudies/case_study_ectimerbox.pdf · Bosch, AEG, and others Application of Product. 3 ... • Statistical Tolerancing

6

To Make a Long Story Short….

• Team determined that the test was failing good units.

• Determined failures were related to rotation speed of the cam

Page 7: EC Timer Box Product Design for Six Sigmauniworld.biz/downloads/casestudies/case_study_ectimerbox.pdf · Bosch, AEG, and others Application of Product. 3 ... • Statistical Tolerancing

7

Chi-Square Test

Expected counts are printed below observed counts

Test1 Test2 Total50000 96 4 100

83.89 16.11

70000 97 3 10083.89 16.11

90000 93 7 10083.89 16.11

100000 33 37 7058.72 11.28

120000 75 25 10083.89 16.11

150000 59 11 7058.72 11.28

Total 453 87 540

Chi-Sq = 1.748 + 9.104 +2.049 + 10.670 +0.990 + 5.152 +11.267 + 58.667 +0.942 + 4.904 +0.001 + 0.007 = 105.502

DF = 5, P-Value = 0.000

Effect of test rotation speed on radius rejects

15000010000050000

0.5

0.4

0.3

0.2

0.1

0.0

Speed

radi

us re

ject

spr

opor

tion

of p

arts

rete

sted

&

Current operating speed

CONCLUSION: WITH THE CAM ROTATION SPEED OF 70000, FALSE REJECTS CAN BE REDUCED BY A

FACTOR OF 10

Page 8: EC Timer Box Product Design for Six Sigmauniworld.biz/downloads/casestudies/case_study_ectimerbox.pdf · Bosch, AEG, and others Application of Product. 3 ... • Statistical Tolerancing

8

However……….We were failing our suppliers for perceived

Variation on Critical Dimensions.

29,35 29,40 29,45 29,50 29,55 29,60

LSL USL

Process Capability Analysis for A1=29,4

USLTargetLSLMeanSample NStDev (ST)StDev (LT)

CpCPUCPLCpkCpm

PpPPUPPLPpk

PPM < LSLPPM > USLPPM Total

PPM < LSLPPM > USLPPM Total

PPM < LSLPPM > USLPPM Total

29,4500 *

29,350029,5305

300,03188430,0286466

0,52-0,84 1,89-0,84

*

0,58-0,94 2,10-0,94

0,001000000,001000000,00

0,01 994211,00 994211,00

0,00 997523,74 997523,74

Process Data

Potential (ST) Capability

Overall (LT) Capability Observed Performance Expected ST Performance Expected LT Performance

STLT

29,35 29,40 29,45 29,50 29,55 29,60

LSL USL

Process Capability Analysis for A1=29,4

USLTargetLSLMeanSample NStDev (ST)StDev (LT)

CpCPUCPLCpkCpm

PpPPUPPLPpk

PPM < LSLPPM > USLPPM Total

PPM < LSLPPM > USLPPM Total

PPM < LSLPPM > USLPPM Total

29,4500 *

29,350029,5305

300,03188430,0286466

0,52-0,84 1,89-0,84

*

0,58-0,94 2,10-0,94

0,001000000,001000000,00

0,01 994211,00 994211,00

0,00 997523,74 997523,74

Process Data

Potential (ST) Capability

Overall (LT) Capability Observed Performance Expected ST Performance Expected LT Performance

STLT

Mean =24.4285 Stdev.= 0.02399Mean =29.53 Stdev.= 0.028368

Mean =15.15 Stdev.= 0.0161965Mean =23.4538 Stdev.= 0.0239959

24,5524,5024,4524,4024,35

USLLSL

Process Capability Analysis for B1=24,5

PPM TotalPPM > USLPPM < LSL

PPM TotalPPM > USLPPM < LSL

PPM TotalPPM > USLPPM < LSL

PpkPPLPPUPp

CpmCpkCPLCPUCp

StDev (LT)StDev (ST)Sample NMeanLSLTargetUSL

881859,66 0,01

881859,65

861051,50 0,18

861051,33

833333,33 0,00

833333,33

-0,39-0,39 1,85 0,73

*-0,36-0,36 1,70 0,67

0,02285390,0249450

3024,422924,4500

*24,5500

Expected LT PerformanceExpected ST PerformanceObserved PerformanceOverall (LT) Capability

Potential (ST) Capability

Process DataSTLT

23,35 23,37 23,39 23,41 23,43 23,45 23,47 23,49

LSL USL

Process Capability Analysis for C1=23,4

USLTargetLSLMeanSample NStDev (ST)StDev (LT)

CpCPUCPLCpkCpm

PpPPUPPLPpk

PPM < LSLPPM > USLPPM Total

PPM < LSLPPM > USLPPM Total

PPM < LSLPPM > USLPPM Total

23,4500 *

23,350023,4547

300,01021030,0113188

1,63-0,15 3,42-0,15

*

1,47-0,14 3,08-0,14

0,00600000,00600000,00

0,00678526,82678526,82

0,00662093,02662093,02

Process Data

Potential (ST) Capability

Overall (LT) Capability Observed Performance Expected ST Performance Expected LT Performance

STLT

14,05 14,07 14,09 14,11 14,13 14,15 14,17 14,19 14,21

LSL USL

Process Capability Analysis for D1=14,1

USLTargetLSLMeanSample NStDev (ST)StDev (LT)

CpCPUCPLCpkCpm

PpPPUPPLPpk

PPM < LSLPPM > USLPPM Total

PPM < LSLPPM > USLPPM Total

PPM < LSLPPM > USLPPM Total

14,1500 *

14,050014,1502

300,01773050,0158137

0,94-0,00 1,88-0,00

*

1,05-0,00 2,11-0,00

0,00366666,67366666,67

0,01503750,00503750,01

0,00504204,53504204,53

Process Data

Potential (ST) Capability

Overall (LT) Capability Observed Performance Expected ST Performance Expected LT Performance

STLT

Page 9: EC Timer Box Product Design for Six Sigmauniworld.biz/downloads/casestudies/case_study_ectimerbox.pdf · Bosch, AEG, and others Application of Product. 3 ... • Statistical Tolerancing

9

Tolerance Analysis Was Needed on the CAM

Cam21.15 R.

1

0.00

22.8

0.0023.28.5

28.6

26.94 (spring pad)

24.56

27.55

45.717

45.9

23.649

(18.791)

(45.109)

26.262

Page 10: EC Timer Box Product Design for Six Sigmauniworld.biz/downloads/casestudies/case_study_ectimerbox.pdf · Bosch, AEG, and others Application of Product. 3 ... • Statistical Tolerancing

10

Statistical Tolerancing

Frequency Chart

mm

.000

.006

.012

.018

.024

0

30.25

60.5

90.75

121

22.150 22.173 22.195 22.218 22.240

5,000 Trials 26 Outliers

Forecast: Open Switch (1b) Postulated

• Statistical Tolerancing was performed on the switch, considering all sources of variation in the supply chain

• The following distribution was calculated

Page 11: EC Timer Box Product Design for Six Sigmauniworld.biz/downloads/casestudies/case_study_ectimerbox.pdf · Bosch, AEG, and others Application of Product. 3 ... • Statistical Tolerancing

11

Compared to the Specification for an Open

• We were WAY inside the performance parameters required

• We were scrapping supplier material against unrealistic specs

LSL21.90 mm

USL22.50 mm

22.20 mm

μ = 22.197 mm

σ = .016

Z =( 22.197 - 21.90)/0.016 =0.297/.016 =

18.56

Page 12: EC Timer Box Product Design for Six Sigmauniworld.biz/downloads/casestudies/case_study_ectimerbox.pdf · Bosch, AEG, and others Application of Product. 3 ... • Statistical Tolerancing

12

Which allowed….

• The Company was able to qualify a new supplier for $700k a year savings.

• The team had previously disqualified this supplier for not meeting specs.

– Until the Six Sigma team determined that current suppliers failed to meet the same specs and actually had more variation

– Why? Because the specs did not match customer expectations.