e trade pitch brief
TRANSCRIPT
NEW BUSINESSPITCH BRIEF
This just in: E-Trade has begun a media agency review, and Ark Advisors is the consultant on the pitch. Why the change?
Per those familiar with the process, the review is part of a larger effort to find an agency that can provide guidance on using media more creatively. Another person familiar with the review said that
E-Trade is looking to ensure that its roster of agency partners aligns with its business needs - whatever that means. A clue may lie in their past agency relationships.
E-Trade's last media agency shift, in May 2014, brought creative and media under the same WPP roof in an effort to "seamlessly integrate our messaging with how it is delivered," the company said at
the time. E-Trade currently works with a dedicated WPP unit staffed by Ogilvy One and media agency network GroupM. The company hired the WPP team in 2014, after moving its creative from
Grey to Ogilvy in 2013, to bring media and creative under the same roof. Prior to that, media was held by Publicis Groupe's Spark.
The company has since moved its creative from Ogilvy to Interpublic Group of Cos' R/GA. It also works with SS&K for social and WPP's Wunderman for CRM.
OVERVIEW 01
OVERVIEW
E-Trade Financial Corporation was founded in 1982 in Palo Alto, California.
Known for its brokerage services, the firm provides the products, tools, services, and advice to individual investors and stock plan participants wanting to manage their own investments. For
corporate clients, it offers market making, trade clearing, and employee stock option plan admin services. Subsidiary E*TRADE Bank offers deposits, savings, and credit cards online and from 30 financial centers in major US cities. E*TRADE Clearing offers securities clearing and settlement,
while E*TRADE Securities, the bank's broker-dealer arm, offers mutual funds, options, fixed income products, exchange-traded funds, and portfolio management services.
In Q4 2015, daily average revenue trades (DARTs) fell 13% year on year (y-o-y) to 147,000, causing transaction-based revenues to decline. Similar trends were seen in full year revenues, which
decreased over 20% y-o-y to $1.4 billion in 2015, owing to a decline in commission fees to $424 million.
In 2015, the Company added 96,000 net new brokerage accounts and collected $288 billion in total customer assets, down from the $290 billion registered a year ago.
OVERVIEW 02
SUMMARY
SUMMARY 03
SUMMARYTarget Customers & Successful Campaigns
E*TRADE targets customers known as Type E*: investors who are confident, independent, yet willing to ask for help when they need it.
E*TRADE earned the #1 Smartphone App award, along with nine best-in-class distinctions for overall performance, offering of investments, platforms and tools, research, customer service,
education, mobile, new investors, and order execution in StockBrokers.com's 2016 Online Broker Review.
The most famous campaign has been the “E*Trade Baby” commercial, which ran from Superbowl 2008 till 2014. E*Trade’s most recent commercials feature Kevin Spacey who, in the last
commercial, partners with Robert Duvall in attempting to demonstrate that E*Trade “is all about seizing opportunities.”
The digital trading firm spent $85.7 million on domestic measured media in 2014, the last full year of available spending data, according to Kantar Media.
In order to get ready to pitch and become fully informed about Nationwide’s consumers and competition, you will need 3 different analyses:
• Competitive analysis• Audience Insights
• Trends watch
SUMMARY
SUMMARY 04
Target Customers & Successful Campaigns
E*TRADE targets customers known as Type E*: investors who are confident, independent, yet willing to ask for help when they need it.
E*TRADE earned the #1 Smartphone App award, along with nine best-in-class distinctions for overall performance, offering of investments, platforms and tools, research, customer service,
education, mobile, new investors, and order execution in StockBrokers.com's 2016 Online Broker Review.
The most famous campaign has been the “E*Trade Baby” commercial, which ran from Superbowl 2008 till 2014. E*Trade’s most recent commercials feature Kevin Spacey who, in the last
commercial, partners with Robert Duvall in attempting to demonstrate that E*Trade “is all about seizing opportunities.”
The digital trading firm spent $85.7 million on domestic measured media in 2014, the last full year of available spending data, according to Kantar Media.
In order to get ready to pitch and become fully informed about Nationwide’s consumers and competition, you will need 3 different analyses:
• Competitive analysis• Audience Insights
• Trends watch
DEMOGRAPHICS 05
COMPETITIVE ANALYSISDEMOGRAPHICS
GENRES
MALE
0% 25% 50% 75% 100%
FEMALE
0% 25% 50% 75% 100%
Fidelity InvestmentsE-TRADE Charles Schwab TD Ameritrade
DEMOGRAPHICS 06
13 - 17
0% 25% 50% 75% 100%
18 - 24
0% 25% 50% 75% 100%
25 - 34
0% 25% 50% 75% 100%
35 - 44
0% 25% 50% 75% 100%
45 - 54
0% 25% 50% 75% 100%
AGE
SINGLE
0% 25% 50% 75% 100%
MARRIED
0% 25% 50% 75% 100%
IN A RELATIONSHIP
0% 25% 50% 75% 100%
RELATIONSHIP STATUS
55 - 69
0% 25% 50% 75% 100%
DEMOGRAPHICS 07
WHITE
0% 25% 50% 75% 100%
AFRICAN AMERICAN
0% 25% 50% 75% 100%
HISPANIC
0% 25% 50% 75% 100%
ASIAN
0% 25% 50% 75% 100%
RACE
COLLEGE
0% 25% 50% 75% 100%
HIGH SCHOOL
0% 25% 50% 75% 100%
GRADUATE SCHOOL
0% 25% 50% 75% 100%
EDUCATION
DEMOGRAPHICS 08
WITHOUT CHILDREN
0% 25% 50% 75% 100%
WITH CHILDREN
0% 25% 50% 75% 100%
PARENTING
<40K
0% 25% 50% 75% 100%
40K - 70K
0% 25% 50% 75% 100%
70K - 100K
0% 25% 50% 75% 100%
100K - 200K
0% 25% 50% 75% 100%
INCOME
>200K
0% 25% 50% 75% 100%
PSYCHOGRAPHICS 09
ART APPRECIATORS
0 50 100 150 200
BEAUTY AND WELLNESS AWARE
0 50 100 150 200
BUSINESS PEOPLE
0 50 100 150 200
DESIGN LOVERS
0 50 100 150 200
COMPETITIVE ANALYSISPSYCHOGRAPHICS
Measurement based on Cubeyou’s popularity index.
Fidelity InvestmentsE-TRADE Charles Schwab TD Ameritrade
PSYCHOGRAPHICS 10
ENTERTAINMENT JUNKIES
0 50 100 150 200
FASHION LOVERS
0 50 100 150 200
FOODIES
0 50 100 150 200
GAMERS
0 50 100 150 200
HEALTH CONSCIOUS
0 50 100 150 200
HOME DECORATORS & DIYS
0 50 100 150 200
PSYCHOGRAPHICS 11
0 50 100 150 200 0 50 100 150 200
0 50 100 150 200 0 50 100 150 200
0 50 100 150 200 0 50 100 150 200
MOTOR LOVERS MUSIC LOVERS
NETIZENS OUTDOOR ENTHUSIASTS
PARTY GOERS PET LOVERS
PSYCHOGRAPHICS 12
0 50 100 150 200 0 50 100 150 200
0 50 100 150 200 0 50 100 150 200
0 50 100 150 200 0 50 100 150 200
POLITICALLY ACTIVE PUBLIC FIGURE FOLLOWERS
TECHIES TRAVELERS
READERS SPORTS ENTHUSIASTS
INTERESTS 13
Travel
Law and Government
Business and Industrials
Home & Garden
People and Society
POPULARITY REACH
159.9
156.9
152.4
143.9
143.2
59%
40%
4%
32%
66%
COMPETITIVE ANALYSISDELTA’S AUDIENCE TOP INTERESTS
E-TRADE
INTERESTS 14
CATEGORy
TOP BRAND
Travel
Rail Europe(North America)
159.9
143.2
8.4
- 24.7
5.7
- 18.0
0.6
- 19.3
CATEGORy
TOP BRAND
Law and Government
CentralIntelligence Agency
156.9
163.6
7.2
- 25.4
12.0
- 15.3
9.9
- 103.6
CATEGORy
TOP BRAND
POPULARITY index
RELEVANCE index
POPULARITY index
RELEVANCE index
POPULARITY index
RELEVANCE index
Business & Industrials
Mirum
152.4
150.5
22.9
- 90.5
21.8
- 98.5
19.3
- 90.5
COMPETITIVE ANALYSISDELTA VS COMPETITORS
INTERESTS 15
CATEGORy
TOP BRAND
Home & Garden
Armor All
143.9
161.3
16.8
- 38.6
29.4
- 34.6
18.7
- 5.5
CATEGORy
TOP BRAND
POPULARITY index
RELEVANCE index
POPULARITY index
RELEVANCE index
People & Society
Friends of the IDF
143.2
159.4
- 2.8
- 29.1
0.6
- 9.4
15.5
- 7.9
COMPETITIVE ANALYSISDELTA VS COMPETITORS
AUDIENCE INSIGHTS 16
AUDIENCE INSIGHTS
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TRENDS 17
TRENDS
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