e-learning for the enterprise: why learning content management matters most
DESCRIPTION
Presented at Online Learning 2001. e-Learning for the Enterprise: Why Learning Content Management Matters Most. Bryan Chapman e-Learning Analyst Brandon-hall.com. “Off-the-Shelf” e-learning. Custom e-learning. Live, Virtual Classrooms. e-assessment. Traditional e-learning model. - PowerPoint PPT PresentationTRANSCRIPT
e-Learning for the Enterprise: Why Learning Content
Management Matters Most
Bryan Chapmane-Learning AnalystBrandon-hall.com
Presented at Online Learning 2001
© 2001 brandon-hall.com
Traditional e-learning model
Learning Management System
Learning Management System
Live, Virtual Classrooms
e-assessment
Online University
Classroom
Custom e-learning
“Off-the-Shelf” e-learning
© 2001 brandon-hall.com
Emerging Technology - LCMS
Learning Management System
Learning Management System
Live, Virtual ClassroomsOnline University
Classroom
LCMSLearning Content
Management System
LCMSLearning Content
Management System
• Convergence of Knowledge Management and traditional e-learning
• Based on learning object model, reusability, and team development
© 2001 brandon-hall.com
Definition
LCMS (èl-see-em-ess):
1) A multi-user environment where learning developers can create, store, reuse, manage and deliver digital learning content from a central object repository.
2) Acronym for Learning Content Management System.
© 2001 brandon-hall.com
LCMS vs. LMS
LMS LCMS
Primary Target Users Training Managers, Instructors, Administrators
Content Developers, Instructional Designers,
Project Managers
Provides primary management of…
Learners Learning Content
Management of Classroom, Instructor-led Training
Performance Reporting of Training Results
Primary Secondary
Learner Collaboration
Keeping Learner Profile Data
Sharing learner data with an ERP system
Event Scheduling
© 2001 brandon-hall.com
LCMS vs. LMS (cont)
LMS LCMS
Competency Mapping – Skill Gap Analysis
Content Creation Capabilities
Organizing reusable content
Creation of Test Questions and test administration
Dynamic pretesting and adaptive learning
Workflow tools to manage the content development process
Deliver content by providing navigational controls and look & feel
© 2001 brandon-hall.com
LCMS - Significant Event Timeline
Circa November 2000 – Formation of the LCMS Vendor Council
Circa February 2001 - The acronym LCMS begins appearing on literature and trade show booths at Training 2001
April 12, 2001 - Centra acquires MindLever, rebrands the LCMS as “Centra Knowledge Server”
June 4, 2001 – Docent significantly increases its internal content management system functionality and releases it with Docent version 5.0
June 27, 2001 – Saba acquires Ultris, rebrands as “Saba Content”
July 16, 2001 – KnowledgePlanet acquires Peer3, rebrands as “KnowledgePlanet Content”
September 6, 2001 – Click2Learn releases Aspen Enterprise Learning Platform – converting in-house tool “REDS” to Aspen Content Development Server and acquired Intelliprep to Aspen Learning Experience Server
September 24, 2001 – ThinQ announces that they will “deeply integrate” with Outstart
© 2001 brandon-hall.com
Interoperability with 3rd Party LMS
29 LCMS Systems
Learning Management System
Learning Management System
LCMSLearning Content
Management System
LCMSLearning Content
Management System
105
4
3
3
2
2
2
2
2
© 2001 brandon-hall.com
Review of LCMS products
• Adaptive Learning Framework (ibtraining.com)
• Adaptive Tutoring System (Adaptive Tutoring)
• Aspen Content Development Server (Click2Learn)
• Aspen Content Delivery Server (Click2Learn)
• Centra Knowledge Server (Centra)
• Docent Outliner/Content Delivery Server (Docent)
• ePath Learning (ePath Learning)
• Evolution (Outstart)
• f(2) (Interactive Media)
• iAuthor (NYUOnline)
• LEAP Learning Development System (Intellinex)
• iPerformance (Online Courseware Factory)• IPRESS/KBRIDGE (KnowledgeXtensions)
• Jupiter (Avaltus)
• Knowledge Mechanics Studio (Knowledge Mechanics)
• Knowledge Pathways (Global Knowledge)• Knowledge Producer (IBM Mindspan Solutions)
• Knowledgelinx 2000 (Knowledgelinx)
• KnowledgePlanet Content (KnowledgePlanet)
• KnowledgeOne Content Manager (LeadingWay Knowledge Systems)
• Lightspeed Omnisite (Lightspeed Interactive)
• LogicBuilder (LogicBay)
• Nogginware (Handshaw, inc.)
• SmartBuilder (Suddenly Smart)
• SWIFT (Gemini Learning Systems)
• Theorix (Theorix)
• TopClass (WBT Systems)• Total Knowledge Management (TKM) System (Generation21)
• Vitalect (Vitalect)
• VuePoint Learning System (VuePoint)
* Members of the LCMS Vendor Council in blue
© 2001 brandon-hall.com
“Points of Pain”
• Can’t keep pace with the volume of content needed
• Inefficiencies of developing content on the desktop
• Lack of macro-management of overall development process
• Previously created content is difficult to find and use
• Need for re-purposing content (multiple, derivative versions)
• Content created for one delivery format is not usable in another format
• Difficulties of creating adaptive learning using traditional authoring tools
• Inconsistencies in delivery standards
• Difficulties of frequently changing content
• Problems with manually attaching authored content to an LMS
© 2001 brandon-hall.com
Characteristics of an LCMS
Based on a Learning Object Model
Content is reusable across courses, curricula or across the entire enterprise
Content is not tightly bound to a specific template and can be re-deployed in a variety of formats such as e-learning, CD-ROM, print-based learning, PALM, EPSS, etc.
Navigational controls are not hard coded at the content (or page) level
There is a complete separation of content and presentation logic
Content is stored in a central database repository
Content can be represented as XML or is stored as XML
Content can be tagged for advanced searchability (both at the media and the topic level)
© 2001 brandon-hall.com
Characteristics of an LCMS (con’t)
Pre-tests and Post-tests can be automatically aggregated from test questions written for the primary instruction. In addition, the system can delivery the test and prescribe learning based on performance
The system manages the development process by providing some level of workflow tools to manage a multi-developer, team environment.
Version controls and archiving capabilities to store previous versions of content
Advanced searching capabilities across all objects in the repository
Interoperable with 3rd party learning management systems
Includes a delivery engine for serving up content, automatically adding navigation controls, collaboration tools, utilities, and look & feel (skins)
© 2001 brandon-hall.com
Anatomy of an LCMS
Learning ObjectRepository
Learning ObjectRepository
MicrosoftWord
MicrosoftWord
MIDDLEWARE
MIDDLEWARE
DELIVERY
ENGINE
DELIVERY
ENGINE
PowerPointPowerPoint
Built-inAuthoring Utilities
(Browser-Based orLocally Installed Application)
Built-inAuthoring Utilities
(Browser-Based orLocally Installed Application)
Content Creation
Interfaces
Flash(and other 3rd party
Authoring tools)
Flash(and other 3rd party
Authoring tools)
Content Assembly Interface
(course hierarchy)
HTMLEditor
Embedded or external
HTMLEditor
Embedded or external
Database Storage Publish Learning(add navigation controls, etc.)
e-Learninge-Learning
CD-ROMCD-ROM
Print-basedPrint-based
PALM(and other mobile
devices)
PALM(and other mobile
devices)
EPSSEPSS
OutputType?
Assemble at runtime
Pre-compile
C:\Media \graphics
\animations \audio \video
Output Formats