HUL291: Electronic Governance July 2010 * 4 credits (3-1-0) * Pre-requisites: HUN100 * Venue: MS420

Instructor: P. Vigneswara Ilavarasan [Off. MS 624 | Ph. 1374 | E: vignesh@hss.iitd.ac.in] Objective: Course will enable the students - to gain a critical understanding of electronic governance (egov) from a multidisciplinary perspective; to learn the historical

evolution & theoretical assumptions of the concept & use of ICTs in the public governance systems; to understand the designing and the evaluation frameworks; and to acquire knowledge on the contemporary trends with a specific focus on India.

Content (Feel free to suggest new topics. Open for modifications.)

Topic Reading Classes

Course Introduction Introduction: Syllabus, pedagogy, & evaluation. 1 Definitions, Concepts, government & governance

Curtice, J. 1996. Government, p.348-349 & Robinson, M. 1996. Governance, p.347-348 In: Kuper, A. and Kuper, J. 1996. The Social Sciences Encyclopedia, London: Routledge.

Fang, Z. (2002). E-government in digital era: Concept, practice, and development. Int. Journal of the Computer, the Internet and Management, 10 (2), 1-22.

Rossel, P. and Finder, M. 2007. Conceptualizing e-Governance. ACM International Conference Proceeding Series; Vol. 232, Proceedings of the 1st international conference on Theory and practice of electronic governance, Macao, China.

Silcock, R. (2001). What is e-government?. Parliamentary Affairs, 54, 88-101.

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ICT for Development, Historical evolution

Heeks, R. (2001). Understanding e-Governance for Development. Institute for Development Policy and Management, I-Government Working Paper Series, Manchester, UK.

Layne, K. & Lee, J. (2001). Developing fully functional e-government: A four stage model. Government Information Quarterly, 18, 122–136.

Schech. S. (2002). Wired for change: The links between ICTs and development discourses. Journal of International Development, 14, 13-23.

United Nations. (2008). United Nations e-government survey 2008, New York. (part 2)

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Theoretical assumptions or foundations – transparency, efficiency, empowerment, economic gains, decentralization

Bhatnagar, S. (2007). E government, from vision to implementation: A practical guide with case studies. New Delhi: Sage. (Ch. 3). Bovaird, T. (2003). E-government and e-governance: Organisational implications, options and dilemmas. Public Policy and

Administration, 18 (2), 37-56. Brown, D. (2005). Electronic government and public administration. International Review of Administrative Sciences, 71 (2), 241-

254. Chadwick, A. (2003). Bringing e-democracy back in: Why it matters for future research on e-governance. Social Science Computer

Review, 21 (4), 443-455. Organisation for Economic Co- operation and Development. (2003). The e-Government Imperative, OECD E-Government Studies,

Paris, France. (Ch.2) Lenk, K. and Traunmuller, R. (2002). Electronic government: Where are we heading? EGOV 2002, LNCS 2456, 1-9. Saxena, K. B. C. (2005). Towards excellence in e-governance. International Journal of Public Sector Management, 18 (6), 498-513. Wong, K., Fearon, C. & Philip, G. (2007). Understanding e-government and e-governance: Stakeholders, partnerships and CSR.

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International Journal of Quality & Reliability Management, 24 (9), 927-943. Implementation – business case, telecenters, state data centers, public-private partnership, web portals

Cecchini, S. & Raina, M. (2004). Electronic government and the rural poor: The case of gyandoot. Information Technologies and International Development, 2 (2), 65-75.

Heeks, R. (2006). Implementing and managing e-government: An international text. New Delhi: Vistaar Publication. (Ch. 2). Moon, M. J. (2002). The evolution of e-government among municipalities: Rhetoric or reality?. Public Administration Review, 62

(4), 424-433. Organisation for Economic Co- operation and Development. (2003). The e-Government Imperative, OECD E-Government Studies,

Paris, France. (Ch.4) Pacific Council on International Policy. (2002). Roadmap for e-government in the developing world, Los Angeles.

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Critical success factors – Inter governmental relationship, organizational change, management, stakeholder participation, coordination, e-readiness, social networks.

Cordella, A.(2007). E-government: towards the e-bureaucratic form? Journal of Information Technology, 22, 265-274. Gupta, M. P. & Jana, D. (2003). E-government evaluation: A framework and case study. Government Information Quarterly, 20,

365–387. Jaeger, P. T. & Thompson, K. M. (2003). E-government around the world: Lessons, challenges, and future directions. Government

Information Quarterly, 20, 389–394. Rajalekshmi, K. G. (2007). E-governance services through telecenters: The role of human intermediary and issues of trust.

Information Technologies and International Development, 4 (1), 19-35.

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Barriers – legislations, technology, people, policy

Miscione, G. (2007). Telemedicine in the upper Amazon: interplay with local health care practices, MIS Quarterly, 31(2), 403-425. Pina, V., Torres, L. & Acerete, B. (2007). Are ICTs promoting government accountability?: A comparative analysis of e-governance

developments in 19 OECD countries. Critical Perspectives on Accounting, 18, 583–602. Organisation for Economic Co- operation and Development. (2003). The e-Government Imperative, OECD E-Government Studies,

Paris, France. (Ch. 3)

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Evaluation – measurement, impact, trends

Bhatnagar, C. S. and Singh, N. (2010). Results from a study of impact of e-government projects in India. Information Technologies & International Development, 6(2). Available at http://itidjournal.org/itid/article/view/523.

Gupta, M. P. & Jana, D. (2003). E-government evaluation: A framework and case study. Government Information Quarterly, 20, 365–387.

Jaeger, P. T. & Thompson, K. M. (2003). E-government around the world: Lessons, challenges, and future directions. Government Information Quarterly, 20, 389–394.

United Nations. (2008). United Nations e-government survey 2008, New York. (part 2)

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India specific case studies Agarwal, A. (Ed.). (2007). E-governance: Case studies. Hyderabad: University Press. (selected chapters) Bhatnagar, S. (2007). E government, from vision to implementation: A practical guide with case studies. New Delhi: Sage. (Ch. 7).

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Tutorial – Fourteen assignments to be submitted. Nature of assignment will be announced in the lecture class. Evaluation - Minor Tests 20 X 2 = 40 | Participation Class & Tutorial = 5 | Tutorial assignments = 20 | Major Test = 35 | Total = 100 Marks Reading material - Most of the material are available through Central Library's website or online. Else, hardcopy will be available in the Sharma Photostats, Nalanda. Consultation – Please send me an email to fix a meeting. evignesh@gmail.com; Vignesh@hss.iitd.ac.in| E-group: http://groups.google.co.in/group/egov_iitd