drc policy & procedure handbook

22
Disability Resource Center Handbook Updated 2010 Dear Student, Welcome to the Disability Resource Center (DRC)! The DRC staff is pleased to assist students in achieving their educational and vocational goals. This handbook is designed to outline some of the services available from the DRC and specifies guidelines that are pertinent to these services. The handbook does not address every service and program offered by the DRC and may be altered from time to time without prior notice. It is important to keep in touch with your DRC counselor on a regular basis for updates on services and procedures. Students are encouraged to become familiar with the other relevant policies and procedures of Utah State University (USU) . The DRC is located in University Inn 101 (east of the Taggart Student Center ), and the hours of operation are Monday through Friday, 8:00 a.m. to 5:00 p.m. You may also contact the DRC byE-mail , or by calling one of the following numbers: (435) 797-2444, (435) 797-0740 (TTY), or (800) 259-2966 (for Distance Education students) Handbook Index DRC at USU Mission Statement Goals How to Register with the DRC Distance Ed Transition to USU Application Process Eligibility and Documentation Confidentiality of Medical Information Reasonable Accommodation The Role of the DRC Counselor DRC Orientation DRC Services Services Not Available Rights and Responsibilities Class Attendance

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Page 1: DRC policy & procedure handbook

Disability Resource Center HandbookUpdated 2010

Dear Student,

Welcome to the Disability Resource Center (DRC)! The DRC staff is pleased to assist students in

achieving their educational and vocational goals.

This handbook is designed to outline some of the services available from the DRC and specifies

guidelines that are pertinent to these services. The handbook does not address every service and

program offered by the DRC and may be altered from time to time without prior notice. It is important to

keep in touch with your DRC counselor on a regular basis for updates on services and procedures.

Students are encouraged to become familiar with the other relevant policies and procedures of Utah State

University (USU) .

The DRC is located in University Inn 101 (east of the Taggart Student Center ), and the hours of

operation are Monday through Friday, 8:00 a.m. to 5:00 p.m. You may also contact the DRC byE-mail , or

by calling one of the following numbers: (435) 797-2444, (435) 797-0740 (TTY), or (800) 259-2966 (for

Distance Education students)

Handbook Index

DRC at USU

Mission Statement

Goals

How to Register with the DRC

Distance Ed

Transition to USU

Application Process

Eligibility and Documentation

Confidentiality of Medical Information

Reasonable Accommodation

The Role of the DRC Counselor

DRC Orientation

DRC Services

Services Not Available

Rights and Responsibilities

Class Attendance

Academic Adjustments

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Page 2: DRC policy & procedure handbook

Medical Emergencies

Access and Safety

Parking and Transportation

Service/Therapy Animals

Housing

Financial Assistance

Grievances

Other services

Why does USU have a DRC?What is the purpose of the DRC? It is the policy of USU to comply with the fundamental principles of nondiscrimination and accommodation

in academic programs, which are set forth in the implementing regulations for Section 504 of the

Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990. These regulations state that:

No qualified student with a disability shall, on the basis of disability, be excluded from participation in, be

denied the benefits of, or otherwise be subjected to discrimination under any ... postsecondary education

program or activity ... [Federal Rehabilitation Act of 1973, Section 504, 84.43]

An institution shall make such modifications to its academic requirements as are necessary to ensure that

such requirements do not discriminate or have the effect of discrimination on the basis of handicap,

against a qualified handicapped applicant or student ... Modifications may include changes in the length of

time permitted for the completion of degree requirements, substitution of specific courses required for the

completion of degree requirements, and adaptation of the manner in which specific courses are

conducted. [Federal Rehabilitation Act of 1973, Section 504, 84.44]

The Americans with Disabilities Act of 1990 extends the provisions of the 1973 Rehabilitation Act to

private institutions. It also puts in place more effective means for enforcing the law.

The DRC works with individuals, faculty, and staff to ensure that qualified students with disabilities can

fully participate in University programs, services, and activities. The center helps individuals with

disabilities overcome barriers that could otherwise limit their academic, professional, and personal

potential. These barriers may be architectural, attitudinal, or related to University programs. The DRC

provides direct services and coordinates with other state agencies and University programs to ensure

equal access.

Mission Statement The mission of the Disability Resource Center (DRC) is to provide qualified persons with disabilities equal

access to University programs, services, and activities as required by the Americans with Disabilities Act

(ADA) and the Rehabilitation Act of 1973. This is accomplished by fostering an environment supporting

the understanding and acceptance of persons with disabilities throughout the University community, and

the provision of reasonable and appropriate accommodations. The DRC affirms the right of persons with

disabilities to obtain access in a manner promoting dignity and independence with emphasis on adaptive

and independent-living skills.

Goals

Page 3: DRC policy & procedure handbook

Assist the University in achieving compliance with the Rehabilitation Act of 1973 and the Americans with

Disabilities Act. This responsibility includes providing services and accommodations to students, faculty,

and staff.

Provide supportive services to individuals with disabilities, including academic assistance, adaptive

equipment, counseling, readers, transcribers, interpreters, and advocacy to ensure equal access to

education, employment, and other University programs.

Provide academic, personal, and career counseling to assist students in the development of personal and

financial independence.

Review architectural and program accessibility and make recommendations for the removal of barriers.

Provide support to faculty by providing training, designing accommodations, and consulting on disability-

related issues.

Promote University disability awareness through workshops, in-service training, and consultation with

departments, faculty, and community activities.

Evaluate requests for reasonable accommodation from University employees and students to ensure

adherence to the guidelines of the Americans with Disabilities Act.

Frequently Asked Questions (FAQ’s)

How do I register with the DRC? Students desiring to qualify for the services of the DRC must complete the application process

described below and be determined by a DRC counselor to meet specific eligibility guidelines.

Can Distance Education students register with the DRC? The DRC coordinates services for any USU student at any location within the USU Distance Education

system. The services provided to on-campus students and the process for receiving services will be

duplicated to the best of our ability for Distance Education students. The application process is the same.

Distance Education students will interact with their DRC counselor by telephone and by e-mail. Because

of the challenges presented by distance, site coordinators may be involved in the provision of services.

Specialized equipment can be sent to Distance Education sites if needed. However, the DRC does not

provide assistive technology for home use. Testing and Classroom Accommodation Forms will be

completed by the DRC counselor, and copies will be sent to the student, instructor, and site coordinator.

Can the DRC help with my transition to the University? The DRC provides transition assistance to incoming students. Entry to the university setting from high

school, community college, or employment can be stressful. Some students need to review basic subjects

or need assessment to determine if college is right for them. The DRC will help you navigate this

sometimes-complicated process.

Admission requirements for the University are the same for all students, regardless of the presence of a

disabling condition and may change from year to year. Students who do not meet these criteria should

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Page 4: DRC policy & procedure handbook

meet with an advisor to explore alternative admissions options. Students planning to use DRC services

must meet with a DRC counselor to determine eligibility requirements and request services in advance.

Because it can take several weeks to determine eligibility, prospective students should meet with a DRC

counselor early in the admissions process.

For students needing additional academic support, a variety of transition and remedial courses are

offered including:

ENGL 0010 Writing Tutorial

MATH 0900 Elements of Algebra

PSY 1220 Career and Life Planning

PSY 1730 Strategies for Academic Success (study skills)

PSY 1750 Comprehension Strategies for College Reading

SPED 0100 Strategies for Reading (reading remediation)

DRC Application Process: The Americans with Disabilities Act defines a person with a disability as an individual with a significant

impairment of a major life activity as compared to the average person, a history of such impairment, or

who is regarded by others to be disabled. Each applicant's application will be evaluated based on this

definition.

Qualified students with disabilities may be eligible for services and reasonable accommodations at Utah

State University . In order to qualify for services, students must:

Complete the application.

Meet with a DRC counselor for an intake interview.

Provide current disability documentation as outlined in the DRC Documentation Guidelines.

Review documentation with a DRC counselor to discuss eligibility status and determine services. Students

will receive a written statement of eligibility from the DRC.

DRC eligibility is specific to USU and the DRC and does not apply to other programs, such as Vocational

Rehabilitation, Division of Motor Vehicles, Workman's Compensation, Veterans Administration, Social

Security, or other programs. Previous eligibility for these programs or public (K-12) education does not

establish DRC eligibility. For more information on the differences between K-12 and Higher Education,

please refer to the document: Students with Disabilities Preparing for Postsecondary Education: Know Your

Rights and Responsibilities

Students determined to be eligible for the DRC must complete a DRC orientation program prior to receiving

DRC services.

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Page 5: DRC policy & procedure handbook

Students taking Distance Education courses will be afforded accommodations once they complete the

application process outlined above.

Eligibility and Documentation: Eligibility is determined based on the information provided in the medical or psychological documentation.

DRC counselors will review the documentation to determine if the student meets DRC eligibility criteria.

For the purposes of higher education, the Americans with Disabilities Act definesdefine a disability as a

significant impairment of one or more major life activities as compared to the average person. Major life

activities include, but are not limited to: Self-care, eating, performing manual tasks, walking, running,

seeing, depth perception, hearing, speaking, breathing, digesting, sleeping, moving, learning, reading.

caring for oneself, eating, performing manual tasks, walking, running, seeing, depth perception, hearing,

speaking, breathing, digesting, sleeping, moving, learning, reading

Although the following information is helpful, and will be evaluated, the DRC is not able to accept

the following as disability documentation:

Individual Educational Plans (IEP's)

504 Plans or resource room information

Veterans or Social Security Administration disability determination letters

Vocational Rehabilitation acceptance letters

Prescription pad notes or general letters from physicians

Letters written by other University/college disability service providers

What happens to my medical information once it is given to the DRC?The DRC follows relevant state and federal regulations with regard to confidentiality. DRC records are

maintained in locked filing cabinets and secure electronic files. These files are retained for approximately

seven years, after which they are destroyed.

In compliance with federal regulations, the DRC may share a limited amount of disability-related

information with University personnel who demonstrate a legitimate need to know. Such instances

include:

to To advocate for academic adjustments or services,

in In the case of risk to self or others, and

child Child or elderly Elderly abuse.

Students should keep copies of their medical information for their personal records. The DRC will not

return any medical information once it is placed in the DRC record, nor will we send medical information

to other colleges or to employers. Each student will be provided with a folder to keep disability

documentation and other pertinent information in.

Will my transcripts indicate that I received DRC services?

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Page 6: DRC policy & procedure handbook

Student transcripts and other University records will not indicate DRC participation.

What is Reasonable Accommodation? The Americans with Disabilities Act defines reasonable accommodations as the provision of services,

such as interpreters, note-takers, extended time on examinations, architectural access, program

modification and other adjustments, which accommodate for the limitations presented by a documented

disability.

Participants Students must be otherwise qualified for the program in which they are enrolled.

Neither Section 504, nor theand/or the ADA , requiresrequire universities to lower their academic

standards or substantially alter the essential elements of their courses or programs to accommodate

students with disabilities. The requirement to provide reasonable accommodations is designed to afford

an equal opportunity for students with disabilities. Achieving reasonable accommodations for a student

with a disability involves shared responsibility among students, faculty, and staff.

How can my DRC counselor help me? The primary role of the DRC counselor is to provide academic and personal support to the student, while

encouraging and promoting independence. The DRC counselor does not function as a student's

academic advisor or therapist, but can provide general counseling, vocational guidance, referral, and

advocacy. Each student will be assigned to a DRC counselor when he/she first enters the program, but

may change to another counselor at any time.

Students should meet with their academic advisor and DRC counselor each semester prior to registration.

Students can best be served when they schedule appointments with their academic advisor or DRC

counselor in advance.

The DRC does not provide psychological services; however, DRC staff can provide referrals to providers

within the community. The Counseling Center, the USU Psychology Department Community Clinic, the

Marriage and Family Therapy Clinic, and Bear River Mental Health will provide personal and family

therapy. With permission, the DRC may consult with mental health providers to determine the type of

services that will be most helpful to the student.

How do I learn about DRC services and procedures? Once determined to be eligible, all students must attend an orientation prior to the implementation of

services. This orientation informs students how to obtain services, explains the forms that must be

completed, and describes other critical steps for obtaining and keeping approved services. At this time,

the student will also be: invited to register to vote, instructed in the use of WebCT, and given basic

information on how to use Access.

What services are available to DRC students?Students and their counselor will meet throughout the year to discuss the services that they are eligible

for, which may include:

Priority Registration

Accommodated Testing

Printed Materials in Alternate Formats

Note-Takers

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Page 7: DRC policy & procedure handbook

Assistive Technology

Communication Access and Interpreter Services

Equipment Loan

Architectural Access

Program Accommodations

Library and Lab Aides

Priority Registration Priority registration is available to eligible students who have accessibility and medical needs. This

enables the DRC to relocate classes and coordinate services, such as sign language interpreters, note-

takers, and alternate-format materials. Contact your DRC counselor to determine eligibility for this service.

Priority registration dates will be posted in the DRC and in our online newsletter; however, students who

miss the registration deadlines must participate in the regular registration process. If a class schedule is

changed, it is the student's responsibility to notify the DRC of the needed changes in services.

Accommodated Testing Eligibility for accommodated testing is determined by the DRC counselors on a case-by-case basis. To

use the accommodated testing program, students must follow the following procedures:

Read and sign the Testing Contract with the Testing Coordinator.

Pick up Testing Accommodation Form(s) from your DRC counselor for each class at the beginning of each

semester.

Take the form(s) to your instructor(s) to be completed and signed. Return the completed form(s) to the DRC

Testing Coordinator at least three days before the first exam.

Confirm each test date and time at least three days before each exam. Any changes to the exam date or

time must be authorized by the instructor. As a rule, examinations will be given at the same time as they are

given to the class for which the student is registered. The DRC does not have the authority to change the

time of exams. The three-day rule is strictly enforced. Students who do not follow this rule may be denied

accommodated testing services.

All examinations must be scheduled during DRC business hours: Monday through Friday, 8:00 a.m. to 5:00

p.m. Examinations must be completed by the end of the business day. Please contact your DRC counselor

if other arrangements must be made.

All finals need to be reconfirmed two weeks before finals start or the student will need to make other

arrangements with his/her instructor.

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Page 8: DRC policy & procedure handbook

Final examinations are given in accordance with the University's published examination schedule. The DRC

is not authorized to alter the schedule.

On the exam day: 1. Arrive on time. Late arrival will result in a comparable deduction in the time scheduled for the

examination.

2. Plan for your personal needs: eat, take medications, use the restroom, and make arrangements for

transportation and childcare. If you leave the testing room to take care of these things, time may be

deducted from the testing time.

3. Do not bring children to the DRC while taking a test. This is disruptive to the business functions of the

DRC and disturbs other test-takers.

Rules for the testing area/room are: 1. Once the exam has begun, students may not leave the testing room until the exam is finished, unless

permission is granted from the testing coordinator.

2. All books, homework, cell phones, pagers, and other electronic devices must be left with the testing

coordinator while the student is taking the exam. Any materials allowed in the exam room must be

authorized by the instructor.

3. Readers are trained to read exams exactly as written and may not provide any supportive assistance,

unless authorized in writing by the instructor.

4. Scribes are trained to write exams exactly as dictated by the test-taker and may not correct spelling,

punctuation, or organization, unless authorized by the instructor in writing.

5. Scribes and readers are employed and trained by the DRC to maintain test integrity.

6. The DRC reserves the right to enter testing rooms at any time for test security reasons. Blinds must

remain open, and the doors must remain unlocked at all times.

7. Students taking online classes or online examinations must request testing accommodations through

the DRC and submit signed Accommodated Testing forms from the instructor. Because online courses

have considerable variability, please talk with your DRC counselor to arrange for services.

Violations of academic honesty will be reported to the instructor immediately.

Students must take exams with DRC-assigned and supervised proctors.

If you're sick, please observe the following steps, because the DRC cannot authorize missed examinations or absences.1. As soon as possible, contact each instructor to explain your situation in general terms, leaving him/her

a voice mail message if needed. Follow up with an e-mail, and retain a copy for your records.

2. If you are unable to contact your instructors, contact your DRC counselor.

3. Obtain written documentation from your health care provider to substantiate extenuating

circumstances. The DRC will verify your medical information if needed, and notify your instructors.

4. Visit or call your DRC counselor to review your situation and make plans for make-up work or

examinations.

5. Keep records of withdrawal, course drop forms, and financial aid agreements in a safe place.

6. Review your academic record to ensure that classes and grades have been recorded accurately.

Page 9: DRC policy & procedure handbook

Printed Materials in Alternate FormatThe DRC recognizes that students who use alternate-format (AF) materials are likely to need adapted

materials throughout their personal and professional lives. For this reason, consistent with the DRC's

philosophy of preparing students to become independent, the DRC will train students on how to secure or

produce alternate-format materials.

Alternate-format books are available from:

Recordings for the Blind and Dyslexic

Bookshare

Utah State Library for the Blind and Physically Disabled

Textbook Publishers

The procedure for obtaining alternate-format materials is: 1. Students purchase the required textbook(s) and show the DRC a receipt(s) for the book(s).

2. Students sign an Alternate Format contract and fill out a list of books they want converted.

3. If the book(s) the student is requesting are not already available in alternate format, then their

textbooks are unbound, scanned, converted to text, edited, and then converted to audio format and

burned onto cds.

4. The DRC does not convert any charts, graphs, or images into alternate format; if they are needed,

please visit the ATLC.

The level of DRC support provided is based on the recommendation of the DRC counselor and disability

documentation. The DRC levels of service for Alternate Format are as follows:

Level One:

Primarily for For those students with that have vision loss or severe dyslexia. Everything All material is

scanned, converted to text, edited, and then converted to audio in our office.

Level Two:

Primarily forFor students with who have severe learning disabilities or mild dyslexia. Student is responsible for

scanning and editing the text. and The the DRC will do the conversations.

Level Three:

Primarily for students with For any students that have learninga learning disabilities.disability.

Student is responsible for everything except converting the the scan to text.

Note-takers: Students desiring note-takers must apply for this service and will be notified by their DRC counselor as to

whether or not they are eligible. Requests for note-takers must be made at least four to six weeks prior to

the start of the semester.

Students may choose from two approaches to receiving notes. :

Student Directed:

Student may ask a friend or classmate to take notes. Carbonless notepads are available. Student should

invite the student note-taker to register at the DRC to receive a stipend for their services. Supervision of

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Page 10: DRC policy & procedure handbook

the note-taker is the responsibility of the student . This includes class attendance, quality of notes, and

delivery of notes to the student.

If at any time the student would like to have a DRC-coordinated note-taker contact the Note-taker

Coordinator to make a formal request

DRC Directed:

Requests for DRC note-taker must be made at least six weeks prior to the beginning of the semester. It is

the responsibility of the student to inform the DRC of changes to his/her schedule. After requests are

made to the DRC, a memo is sent to each instructor, asking if notes are provided to students online or as

part of an expanded syllabus. If these notes are not available, or are not adequate, the instructor will be

asked to make an announcement in class, requesting volunteers. A sign-up sheet will be circulated. If the

search for a volunteer note-taker is unsuccessful, the DRC will identify a staff note-taker. Note-takers will

bring notes to the DRC to be scanned. Students should receive their notes on WebCT within 24 hours.

Students are responsible for checking WebCT for their notes each day. It is the responsibility of the

student to notify the DRC if there are any problems with notes, so that adjustments can be made. The

DRC is not responsible for missing notes if the student has not notified the DRC of a problem. A stipend

will be given to volunteer note-takers in appreciation of their service.

Communication Access and Interpreter Services

Students seeking communication access via transcription, sign language interpreters, or CART services

should meet with the Deaf Services Coordinator several weeks prior to the beginning of the semester to

discuss their needs. Specific guidelines are outlined in the Deaf and Hard of Hearing Student Handbook.

Does the DRC provide access to computers and other assistive technology or equipment?

The Assistive Technology Learning Center (ATLC) is located in the Merrill-Cazier Library room 143. The

ATLC provides assistance and training to students with disabilities who may have computing and

adaptive technology needs. The ATLC Staff is available to assist you,you and their contact information

and schedules can be found on the ATLC website, next to the ATLC door, or website or at the DRC.

For more information regarding the ATLC, please contact the AT, Nancy Roberts, at (435) 797-3548, or

by E-mail .

ATLC Technology-Software:

JAWS - Screen Reader

Zoom Text - Screen Magnifier

Victor Reader - RFB&D Reader

Text Aloud - Text to Audio Converter

Dragon Naturally Speaking - Speech to Text Converter

Wynn Wizard - Enhances Reading, Writing, and Productivity

Math Type - Mathematical Equation Editor

Accessible Graphing Calculator

Magic Cursor and Screen Doors - Alternate Cursor/Keyboard Controllers

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Page 11: DRC policy & procedure handbook

Braille Translators - Convert Text Documents to Braille

Tiger Designer - Design Graphics for Embossing as Tactile Images

ATLC Technology-Hardware

Tiger Embosser - Embosses and Prints Braille and Tactile Images

Opal Handheld CCTV - Electronic Magnifier

Topaz CCTV - Electronic Magnifier

Tracker 2000 - Control Cursor with Head Movement

Equipment Loan Program The DRC maintains a limited inventory of equipment, which can be loaned to students on a short-term

basis. Students are encouraged to visit the DRC to discuss their equipment needs with their DRC

counselor. Some of the equipment available includes:

FM Systems (Assistive Listening Devices)

Alpha Smart Keyboards

Digital Tape Recorders

4-Track Tape Players

Speaking Calculators

Portable Screen Magnifier

What services are not available from the DRC?The DRC provides services as outlined in Section 504 of the Rehabilitation Act of 1973. We are not able

to provide services of a personal nature such as personal attendant care, tutors, readers, scribes, typists

or interpreters for personal use including personal study. The DRC is also unable to provide equipment

for personal use such as wheelchairs, computers or hearing aids. Students with disabilities are

responsible for providing current medical or diagnostic information as outlined earlier in this handbook .

Unlike the services provided in public education under IDEA, these services are the responsibility of the

student. If you have need for such services, please contact your DRC counselor for referral to other

campus or community programs.

DRC Student Rights:

The right to a learning environment free of discrimination and harassment

The right to equal access to the programs, services, and activities of Utah State University ; .

The right to reasonable and appropriate accommodations, academic adjustment, and aides, as determined

on a case-by-case basis; and

The right to appropriate confidentiality of information pertaining to his/her disability, except as required by

law.

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Page 12: DRC policy & procedure handbook

DRC Student Responsibilities:

Provide and update student information, including name, telephone number, and e-mail address, for DRC

records.

Recognize that e-mail is the official method of communication for the University. Students should check their

e-mail often for information regarding registration, financial aid, the DRC, and other services.

Voluntarily identify disability-related needs to the DRC.

Provide current and complete disability documentation to the DRC.

Formally request needed accommodations and services in a timely manner.

Notify the DRC of any changes or concerns regarding services, accommodations, or if classes have been

dropped/added.

Abide by policies contained in The Code of Policies and Procedures for Students at Utah State University

and the USU Academic Policies and Procedures Manual

Attend classes and maintain the academic standards set by the University, as well as by the college and the

department of the student's major.

Communicate with faculty regarding administrative, academic, and disability- related needs.

Personally make arrangements for personal needs, transportation, and study assistance.

Develop strategies for emergency evacuation appropriate for their disabilities. (Contact the DRC for a copy

of the University Emergency Evacuation Plan)

Use services responsibly and treat service providers and faculty with respect and courtesy.

DRC Responsibilities:

Provide information and services enabling students with disabilities to participate in programs, services, and

activities of the University.

Review disability documentation and determine, on behalf of the University, eligibility for accommodations

and services.

Provide services in a timely fashion, in accordance with DRC published procedures.

Keep disability-related information confidential.

Support faculty and staff in the provision of reasonable accommodations.

Advocate responsibly for the rights of persons with disabilities.

Page 13: DRC policy & procedure handbook

Consult with University administration, faculty, and staff on policy and procedures related to

accommodations and access, as required under current Federal and State law.

Faculty Responsibilities Related to Students with Disabilities:

Refer students to the DRC to have disabilities documented and appropriate accommodations determined.

Include a syllabus statement for each course, informing students about the availability of reasonable

accommodations and alternate-format materials.

Help provide reasonable accommodations, including the use of auxiliary aides, note-takers, interpreters, and

access to printed and web-based materials.

Show confidence in students' abilities to achieve their intellectual, personal, and academic potential.

Keep disability-related information confidential.

Discuss all student-related information directly with the student, rather than with his/her aide or interpreter.

Am I allowed to miss classes because of my disability?

At USU students are expected to attend classes, laboratory periods, examinations, and clinical

assignments, as well as adhere to the attendance policies set by faculty. If a student feels that he/she

may need additional flexibility because of a disability, the student remains responsible for fulfilling the

essential requirements of the course. The essential requirements are defined by the instructor, who

determines if and when these requirements have been met. Faculties are not required to compromise the

essential elements of the course as an accommodation.

With this understanding, students who feel that they may need an attendance adjustment should follow

the following procedure in making their request:

Review the course syllabus to determine the instructor's attendance expectations.

Meet with a DRC counselor to discuss your specific needs.

Obtain current documentation from your health care provider that specifically addresses your need for an

attendance adjustment. (A form is provided by the DRC.)

Meet with faculty to determine if the request is reasonable and necessary.

If the request is granted, prepare a written agreement with the instructor to define the attendance

adjustment.

How do I arrange for services or disability-related academic adjustments?

Students must meet with their DRC counselor at the beginning of each semester to discuss the services

that they will need. The counselor will provide a letter or form for the student to deliver to his/her

instructors, or a note for their DRC record, indicating other approved services.

The two most common DRC forms are the Testing Accommodation Form and the Classroom

Accommodation Form. The Testing Accommodation Form is used exclusively to request adjustments in

administering examinations, such as additional time or a distraction-free testing environment. The

Classroom Accommodation Form is used for accommodations that are unique to the student, such as

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special seating arrangements, the need to stand up during class, or health-related issues. Please talk with

your counselor about the Classroom Accommodation Form.

It is recommended that students take accommodation forms to their instructors during faculty office hours.

This will allow instructors to read the forms and discuss adjustments with the student before completely

filling out the forms. Many students prefer not to discuss accommodation issues in the presence of other

students. By meeting faculty in their offices, students have more confidentiality and an opportunity to

develop better relationships with their instructors. Faculty appreciate these accommodation contacts early

in the semester and are most willing to work with students who keep them informed of unique situations

as they arise.

Other needed services should be discussed directly with your DRC counselor.

What if I have to leave school suddenly for medical or disability-related issues?

Students who have medical emergencies are encouraged to apply for medical leave prior to the published

drop date for each semester . Late withdrawals are not automatic even for the most critical medical

situations. A request for late withdrawal made late in the semester may be denied. In such an event,

students may file an appeal with the Provost's Office. Tuition refunds are determined in accordance with

the U university's published refund schedule . The forms needed for withdrawal, leave of absence,

academic adjustment, and appeals can be found on the Registrar's website.

Please check the class syllabus or the semester Schedule of Classes for information on late withdrawal or

medical leave . leave. Students should also check with the Financial Aid Office, their academic advisor,

Vocational Rehabilitation, and the Registrar prior to withdrawal to determine the consequences of leaving

school midterm.

Is the USU Campus Accessible?

Most of the buildings at USU are accessible to persons with mobility impairments and have been

equipped with appropriate warning devices. Accessibility information is available from the DRC or online.

Students and visitors who identify a location that is not accessible are encouraged to contact the DRC at

(435) 797-2444, so that we may identify and address architectural or other barriers. In the event that a

classroom or lab is not accessible, the class may be moved to a different location. Please contact the

DRC if additional modifications are needed.

Is the USU campus safe for a person with a disability?

USU has made every attempt to make the campus safe for all students. Appropriate fire alarms are in

place, and all safety code requirements have been addressed. Persons with disabilities may have

individual needs that should be considered. Students and visitors are encouraged to be attentive to the

possibility of an evacuation emergency, and evaluate the locations where they reside and attend class,

identifying possible evacuation routes. People who may require evacuation assistance should go to the

nearest designated safe area and await assistance. Evacuation equipment (EvacuTrac) for persons with

mobility impairments is located on the eighth floor of the Business Building , on the fifth floor of the

University Inn, and in the incident command response van. Persons with disabilities are also encouraged

to use cell phones and other electronic devices to assist with location in the event of an emergency.

How do I arrange for accessible parking?

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Permits for accessible parking may be obtained from USU Parking and Transportation Services. Students

seeking permits should first obtain a placard issued by the state in which the vehicle is licensed. Students

must supply medical information in order to get a permit. Forms can be picked up at the Cache County

Courthouse, First Floor Assessor's Office, 179 North Main, Logan , (435) 716-7110. Their hours are from

8 a.m. to 5 p.m. , Monday through Friday.

USU Annual Disabled Stickers:

A permit purchased from the University is required and must be affixed to the state disabled-placard that

hangs from the rearview mirror. If a disabled license plate is used, a staff or student hanging permit will be

issued. Once you have obtained your USU parking permit, you may park in any "disabled-only" parking

space on campus. If the disabled spaces are occupied, you may park in any other legal space.

Temporary Medical Permits:

USU also issues temporary medical permits to students or staff members having a short-term mobility

limitation (i.e., recent surgery, broken leg, etc.). The permit allows access to specific parking areas during

the individual's class times or working hours.

In order to be issued a temporary medical permit, you must:

1. Have your doctor sign a verification form , that that verifies your disability limitations and the duration

that special access is needed.

2. Bring the signed form, along with your current class registration if you are a student, to USU Parking

and Transportation Services. (Please allow 24 hours for processing.)

3. Purchase a student or staff permit. To be valid, a temporary permit must be placed on the dashboard of

the driver's side, so that it may be easily seen through the window.

What kinds of transportation services are available?

Aggie Shuttle:

The Aggie Shuttle provides on-campus transportation with four routes, operating from 7 a.m. to 5 p.m. ,

Monday through Friday, as well as one evening route, operating from 5 p.m. to 7 p.m. , Monday through

Friday.

Complete Aggie Shuttle maps are available on any Aggie Shuttle Bus, at USU Parking and Transportation

Services, and at the Visitor Information Center .

Other Transportation Options:

The Logan Transit District (LTD) operates local buses and buses that serve the greater Cache Valley . All

buses are wheelchair-accessible and are ýfare free,ý including paratransit buses. Users of paratransit

buses must apply for this service and provide appropriate documentation. For more information, contact

LTD at (435) 752-2877.

Logan Taxi Cab (435) 753-3663

Cache Valley Cab (435) 752-4555

The Cache Valley Limousine Airport Shuttle (435) 754-6400 provides shuttle service to and from the Salt

Lake City International Airport.

Are service animals allowed on campus?

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ADA defines a service animal as "any guide dog, signal dog, or any other animal trained to provide

assistance to an individual with a disability." Service animals are welcome at USU and should be

registered with the DRC.

Therapy Animals:

Therapy animals are not protected under the Americans with Disabilities Act. However, therapy animals

may be allowed in some housing areas with appropriate documentation. Contact the DRC for a Therapy

Animal Application.

What housing options are available to me? Can my disability-related needs be

addressed?

Accessible housing is available at USU. Contact Housing and Dining Services at (435) 797-3113 for more

information about on-campus housing options. Students having specific disability-related needs may

request reasonable accommodations. The DRC will coordinate closely with Housing and Dining Services

to address individual student needs.

What kinds of financial assistance are available to me?

USU students may qualify for a number of financial aid programs, including grants, scholarships, and

loans. Applications for these programs are available online from the Financial Aid Office.

The DRC also has a few competitive scholarships available as well. Please visit our scholarship page for

more information.

There may also be assistance from a number of other programs, including the Utah State Office of

Rehabilitation. DRC counselors are happy to discuss financial aid options with students.

What can I do if I am dissatisfied with services provided, or if I experience

discrimination?

Students are encouraged to discuss any concerns with their DRC counselor. She will be most

knowledgeable about your situation and intervene in your behalf if necessary.

DRC Director and ADA Coordinator, Diane Baum will make every attempt to resolve problems informally

through an interactive process or through the processes established by the Americans with Disabilities

Act.

Vice President for Student Services, Gary Chambers will meet with students individually to resolve

problems related to services and treatment. His office is located in the Taggart Student Center Room 220,

(435) 797-1712

The Affirmative Action/Equal Opportunity Office, located in room 115 of the Military Science building,

(435) 797-1266 will review either formal or informal disability-related complaints following the process

outlined in Article VII, Section 4 of the USU Student Code.

Although students are encouraged to try to resolve grievances within the campus, you also have the right

to file a complaint with the Office of Civil Rights at any time. Additional information on the Americans with

Disabilities Act and the Rehabilitation Act pf 1973 can be found online at http://www.adainformation.com/

and at the Equal Employment Opportunity Commission website at http://eeoc.gov/ .

What other supportive services are available for students at USU?

Utah Assistive Technology Program (UATP)

UATP is a division of the Center for Persons with Disabilities (CPD) at USU, and supports the Assistive

Technology (AT) Laboratory , where devices are designed and built to meet the individual needs of

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clients. The AT Lab trains students to design, use, and repair mobility devices such as wheelchairs and

scooters. Some of these devices are available for short - term loan. The AT Lab also has a fully -

equipped adapted computer laboratory , which offers the use of adaptive software and hardware to

enable persons with disabilities to learn and use computer - based assistive technologies.UATP provides

assistive technology training, information , and AT assessment and evaluation services. It also

administers the Assistive Technology Foundation , which provides low - interest loans for the purchase of

assistive technology. The Assistive Technology Lab is located in the Janet Quinney Lawson Building,

(435) 797-0699. The UATP main office can be reached at (435) 797-3824.

Emotional, Relationship, or Family Concerns:

Counseling Center , Taggart Student Center 306, (435) 797-1012

Psychology Community Clinic , Education 413, (435) 797-3401

Bear River Mental Health Services , 90 East 200 North, (435) 752-0750

Student Health and Wellness Center , 850 East 1200 North, (435) 797-1660

Intellectual/Academic Support:

Academic Resource Center , Taggart Student Center 305, (435) 797-1128

Multicultural Student Support Services , Taggart Student Center 309, 797-1733

Student Support Services , University Inn 103, 797-3372

Advising and Transfer Services , Taggart Student Center . 304, 797-3373

Physical Activities:

Informal Recreation: Basketball, racquetball, rock climbing wall, running, swimming, table tennis, tennis,

volleyball, walking, wallyball, and weight lifting are offered. For more information about free time facilities,

call (435) 797-1503.

Club Sports: Clubs are offered for ballroom dance, baseball, fencing, hockey, karate, kayaking, lacrosse,

master's swim, racquetball, rodeo, rugby, scuba, skiing, soccer, table tennis, tae kwon do, ultimate frisbee,

volleyball, and water polo. Further information about sport clubs is available by calling (435) 797-7218.

Intramural Sports: Students may participate in basketball, flag football, frisbee golf, golf, indoor and outdoor

soccer, ultimate frisbee, racquetball, softball, table tennis, triathlon, tennis, turkey trot, volleyball, and

wallyball. For more information about intramural sports, call (435) 797-1504.

The Outdoor Recreation Center (ORC) includes a rental shop, an outdoor trips program, and alternative

programs. Contact the ORC at (435) 797-3264.

Common Ground Outdoor Adventures provides outdoor recreational opportunities for youth and adults with

disabilities. Adaptive equipment is also provided. You may contact them at (435) 713-0288 or visit them at

290 North 400 East, Logan.

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Social Activities:

ASUSU. helps keep students informed about campus events.

Occupational Counseling:

USU Career Services, located in University Inn 102, offers career and job search assistance.

Financial Concerns:

Financial counseling is available at:

The Family Life Center , 493 North 700 East, Logan, (435) 797-7224.

Women's Center , Taggart Student Center 315, (435) 797-1728

Financial Aid Office , TSC 106, (435) 797-0173

Please feel free to contact the DRC with any other questions at:

(435) 797-2444.

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Mailing Address

0101 Old Main Hill

Logan, UT 84322-0101

Phone: (435) 797-2444

Toll-Free: (800) 259-2966

Fax: (435) 797-0130

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