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    RESEARCH METHODS

    Lecturer: Dr. Samuel C.K. Buame,

    Lecturers Message

    As human beings, we are always struggling to provide for our needs by putting in

    place structures, systems, institutions that will help in harnessing resources towards

    the satisfaction ofourneeds.

    Thus,itis necessary toinvestigate, analyze and provideinformation aboutourselves,

    ourorganizations,ourway ofdoing things sothat wecan take gooddecisions about

    thevarious things that affectourlife.

    Thus, to me as the author of this material, research, essentially, is about trying to

    understand things, factors, events, issues and causes that affect our life, either

    positively ornegatively.

    Readon!!!

    PROLOGUE

    Facts do not simply lie around waiting to be pickedup. Facts must becarvedoutof

    thecontinuous web ofongoing reality, must beobserved within a specified frameof

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    reference, must be measured with precision, must be observed where they can be

    relatedtootherrelevant facts. Allofthis involves methods.

    Oneofthe most frustrating things for students is writing thesis andresearch reports.

    Students often have problems understanding the importance of theory and

    methodology in writing goodreports. This frustration is moreduetothe absenceof a

    suitabletextthatthey can use as a guideto methodology issues in theirproject work

    is. The messageofthis bookis that scientific methods are a question ofconsciousness

    and awareness, and should not be seen as difficult, strangeorunnecessary.

    Purpose

    Students need to understand the basic methodological approaches to their area of

    study and project work, assuring them of confidence and purpose. The idea in this

    bookis tolet students understandthatthereis no best method forresearch andthat

    thechoiceof methoddepends upon theresearch problem,theresearch design andthe

    purpose fortheresearch.

    To help students getridofthe myth thatresearch is too scientific andunnecessary in

    their areas of study. It is also intended to help them understand the language and

    approach of science and research. It will assist them in understanding how properly

    structured and arguedreports can be moreconvincing andvalidthan reports basedon

    a practical approach orcommon sense. Somehow, a scientific approach andcommon

    sense have much in common. Thescientific approach, however,is a more systematic

    andcontrolledtreatmentofcommon sense. A layperson uses theories and concepts

    butin a loose manner.

    Students are to understand that a conscious (scientific) approach is the most

    appropriate for research and problem-solving projects. This means making students

    understand that before beginning research on a project, they must be awareof what

    they aredoing: they havetoclarify forthemselves and forthereadertheperspective

    they have chosen. They must identify who should benefit from the study. In other

    words, they must learn how to formulate a problem, how to choose a particular

    method and how to argue and motivate. They must alsolearn how to write a valid and

    reliable report, which is used for the purpose of research (in the academia) and for

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    managers (as practitioners)ordecision-makers (as policy-makers): Sothis writeup is

    about:

    j Explaining how tocope with research problems,j Explaining different types of research, the role of the researcher and the

    importanceof methods and models,

    j The practicalities ofresearch, such as problem formulation,relating theresearchto previous studies, choosing a suitable methodology, presenting results, and

    finding anddrawing conclusions,

    j A discussion of different methods ofdata collection and analysis, qualitative aswell as quantitative, andtheiradvantages anddisadvantages.

    j How to testthe assumptions necessary forthe method and technique being used,and whether these assumptions are valid: in other words, validation of methods

    and models and notonly validation of hypotheses.

    j The practical issues around research in various disciplines, providing somepractical guidelines for questionnaire development, interviewing and report

    writing.

    Suggestions are warmly welcome!!!

    1. WHY STUDY RESEARCH METHODS?

    Most schools and universities require their graduates as well as undergraduate

    students to write a thesis, a long essay orpresent a term paper.

    j Whereveryourresearch projectlies on this continuum, you shouldundertake yourresearch with rigour. Todothis you will needto pay careful attention totheentire

    research process.

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    Topics

    1. Introduction :Thesis/Long Essay as a requirement forgraduation; Choosing aresearch topic and ProposalWriting

    2. Epistemology: Research and Scientific Method: The Philosophical andscientific bases ofresearch

    3. Basic Elements of Research: Research problems, hypothesis, models andconcepts

    4. The Research Design: Methodological Consideration

    5. Sampling Methods, Questinnaire Design & Admin.

    6. The nature and sources ofdata: Primary andSecondary, Data Collection

    7. Interviewing; planning and administration

    8. Results: Analysis of Data,Editing, Missing Values, Coding, Interpretation,Discussions

    9. ReportWriting : The Mechanics thereof

    PART II: Quantitative Methods and Analysis: Suggested Topics

    j Basic Statisticsj Samplingj Graphic Representation of Statisticsj Measures of Central Tendency

    j Distributions of Samples of SampleMeans

    j Shapeof Distribution Meansj Confidence Intervals for single mean

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    j Measures of Dispersionj Probability: Deduction about

    Sample from a known Population

    and means oftwo population etc

    Methodology and Method defined

    Methodology is understoodto bethe general principles behindresearch, whereas

    methods arethe practicaltechniques usedtoundertakeresearch. The methodology of

    any research underpins thevalues and assumptions that form therationale forthe

    research. It alsodirects thecriteria thattheresearcherchooses touse forcollecting

    andinterpreting data. Methodology therefore provides thelink between techniqueandtheory (Buraway 1991:271).

    THE RESEARCH PROCESS

    The Research Question/Topic or Issue

    Research topics come from 3 main areas ofconcern;

    1. Theoreticalconcerns2. Practical problems3. GeneralEnquiry orexploration

    Theoretical concerns has todo with a practical theory which seeks to explain some

    aspectof social phenomenon orbehaviour.

    Practical problems have to do with a situation where your organisation find it

    difficult in a particular area e.g. managerial time consciousness etc. Explore why

    thereis such a problem, what arethe possible solutions.

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    1. It is important the topic chosen to beclear and specific. A common mistakestudents make is that they want to investigate everything including

    researchers.

    2. The topic statement is an encapsulation of the dependent and independentvariable or mediating factors you want to capture or capture Dependent

    variablechanges as a resultof something. So the thing that is influencing this

    dependent variable is the independent variables eg. the exchange rate is a

    dependent variable and it changes as a result of the demand for foreign

    currency by Ghanaians businessmen.

    A Propositional Statement is a:

    1. Broad statementof possibilities2. Itestablishes rangeofrelationships orcausative factors3. Testablei.e. what was found. Whetherfindings acceptable?

    Whetheryou see HYPO orpropo depends on thetopic andthevariables within it

    (inherentvariables)

    Choice of Research topics: Relevance

    Two main relevancies to take into account or consider:

    1. Relevantto yourarea of specialisation and management atlarge2. RelevanttoGhana

    NB: Therecould somecross-overtopics: E.g.Marketing of Banking Services.Your

    backgrounddescription willtell what yourfocus is.

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    i. Identify a broad area ofinterest which should be narroweddown to amanageabletopic (fullofexcitementto you).

    ii. Select a topic thereofiii. Sources: Classroom lectures, Seminars,library, Journals, Newspapers,

    from seniorresearchers and friends

    j Always start from your own personal interest andprejudice

    j Topic related to your area of studies and relevant to yourcountry

    j Dontreject a suggestedtopicthatis interestingiv. Decideon the approachv. Formulate a planvi. Collectinformationvii. Analysedataviii. Present findings

    RESEARCH PROPOSAL(Readtheillustration below)

    Very often every research process begins with a RESEARCHPROPOSAL (i.e. a plan

    of action). This is to be submittedto yourSUPERVISOR forfurtheradviceetc.

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    FORMAT FOR PRESENTATION

    Formulating the Topic:

    Thetopics must becrisply and pithily stated. Avoid words such as: implication of ;

    the impact of; the effect of. AvoidLong running titles. Seek advice from your

    lecturers orsupervisors

    Examples -

    Democracy and Economic Development in Ghana

    Name of Student

    Lotta/Kwasi Ghanason

    Level or Programme

    MBA/MPA Year

    Supervisor

    Nameof Supervisor

    The Main Outlines of the Proposal Itself

    The proposal must havethe following headings

    1. Background Description: Issues and Problems relating the pre-conceptions ofthearea ofresearch,including justification forthe area of study.

    2. Statementofthe Problem orProblem Definition: the focus ofthe study

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    3. Objectives/Aims ofthe study4. Hypothesis orResearch Questions?

    j Hypothesis (propositions, postulations, assertions,verifiable statements (hypo= Greek word meaning, beneath,underlying

    j Research Questions: Interrogatives (except asking why) In research, an object,event, situation,conceptoridea becomes an

    objectofENQUIRYorstudy.

    Learn to ask questions about yourobjectof study: What search forclarifications Who identification of agents,oraffected people How request for description of a process: demand for an

    explanation

    When aspects oftime Why causalorpurposiveexplanations Which for identity and for decisions, compare and contrast,

    evaluative

    How far,to whatextent, how significant, how much?

    5. Significance (Importance) of the study: To the academia, practitioners, generalpublic, assignors

    6. Scope andLimitations: Time, space and context7. Methodology

    j Sources ofdata Primary and secondaryj Data Collection instruments: questionnaire, face to face, observation,

    population, sampling

    j Choiceoforganisations, key informantsj Secondary sources: all kinds ofrelevant publications journal, annualreports,

    newsletters, newspapers etc with properreferencesj Data analysis methods qualitative/ quantitative, interpretive, statistical

    factoranalysis, SPSS (Stat. Package forSocial Studies)

    8. Literature Review: Towards the positioning of yourstudy,Theoretical framework - conceptual framework - theories and models to be

    used as analyticaltools

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    9. Chapterdisposition: Organisation of the work Chapters 1, 2, 3, 4,5etc.up tosay 7 (if necessary). Into how many chapters are you going toorganisethe study;

    and whatis the focus ofthevarious chapters?

    10.Timetable: Scheduleof activities: Gantt ChartBudget: Equipments needed

    Thesis or dissertation

    A dissertation or thesisis a document submitted in support of candidature for a

    degreeor professional qualification presenting the author's research and findings. Insomecountries/universities,the wordthesisora cognateis used as partof a bachelor's

    ormaster's course, whiledissertationis normally appliedto a doctorate.

    The term "dissertation" can also mean, more in general, a treatiseon some subject,

    withoutrelation toobtaining an academicdegree. Theterm "thesis" can also mean the

    centralclaim of an essay orsimilarwork.

    The word "thesis" comes from a Greek word, meaning "position", and refers to an

    intellection proposition. "Dissertation" comes from theLatin dissertti, meaning

    "discourse."

    Presentation style and structure

    A typicalthesis has a tableofcontents a body,comprising thevarious chapters, and a

    bibliography or(moreusually) a references section.

    Long Essay Evaluation (Examination ofthethesis)

    jRelevance of the topic MBA/MPA admin. Programme 5marks

    jOrganisation, structure andlayoutof study 5marks

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    jEvidence of familiarity with relevant literature, concepts,terms,theories orbackgroundofthe study 10marks

    jMethodology, sampling,data gathering etc. 10marksjData management and analysis of findings 20marksjAcknowledgement of sources of information, appropriate

    referencing 5marks

    jLanguage clarity ofexpression,correctusage, punctuation,spelling,etc 10marks

    jEvidenceoforiginality in thinking 10marksjMain findings andcontribution to knowledge 15marksjConclusions andrecommendations - 10marks

    3. NEED TO REVIEW EXISTING BUT RELEVANT

    LITERATURE

    1. Needed forderiving yourconceptual framework,2. To familiariseoneself with theexisting body of knowledge (models,theories and

    controversies) in the area

    3. To position yourown studies4. To findout whatcontribution onecan maketotheexisting body of knowledge 5. Summarize alltheviews and state yourposition,if possible.

    NB: Research is supposed to be cumulative

    Any discussion of theories, concepts and models must be summarised and its

    relevance related to your area of study (research)

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    j A critical review of the literature is necessary to help you develop a thoroughunderstanding and insight into previous research that relates to your research

    question(s) and objectives. Your review will set your research in context by

    critically discussing and referencing work that has already been undertaken,

    drawing out key points and presenting them in a logically argued way and

    highlighting those areas where you will provide fresh insights. It will lead the

    readerinto subsequent sections of yourprojectreport.

    j There is no one correct structure for a critical review, although it is helpful tothinkofit as a funnelin which you start at a more generallevel before narrowing

    down to yourspecificresearch question(s) andobjectives.

    j Literature sources can be divided into three categories: primary, secondary andtertiary (e.g. indexes, abstracts, catalogues, encyclopaedia, dictionaries,

    bibliographies,citation indexes). In reality,thesecategories often overlap. Your

    use of these resources will depend on your research question(s) and objectives.

    Some may useonly tertiary and secondary literature. Forothers you may needto

    locate primary literature as well.

    j When planning yourliterature search you needto:- haveclearly definedresearch questions andobjectives;- definethe parameters of yoursearch;- generate key words and search terms;- Discuss yourideas as widely as possible.Techniques to help youin this include brainstorming andrelevancetrees.

    j Yourliterature search will beundertaken using a variety of approaches in tandem.These willinclude:

    - searching using tertiary sources andtheinternet;- following up references in articles you have already read;- Scanning and browsing secondary literaturein yourlibrary.- Get familiarwith thevarious Internet Search Engines: Lycos,Google,Yahoo,

    Info search, Alvista etc.

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    Once obtained, the literature must be evaluated for their relevance to your research

    question(s) andobjectives. Each item must beread and noted. Bibliographicdetails,

    a briefdescription of the content and appropriate supplementary information should

    also berecorded.

    THE FINAL REPORT - Sample Cover Page

    UNIVERSITY OF GHANA BUSINESS SCHOOL

    UNIVERSITY OF GHANA

    ASSESSING THE IMPACT OF PROMOTIONAL INSTITUTIONS ON WOMEN

    ENTREPRENEURSHIP IN GHANA - THE CASE OF NBSSI AND GAWE

    BY

    KAFUI THOMFORD OKYERE MAHAMA

    A LONG ESSAYSUBMITTED TO UNIVERSITY OF GHANA BUSINESS

    SCHOOL OF ADMINISTRATION, UNIVERSITY OF GHANA, IN PARTIAL

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    FULFILMENT OF THE REQUIREMENTS FOR THE AWARD OF A

    MASTERSDEGREE INPUBLIC ADMINISTRATION

    JUNE, 20XX

    DECLARATION (separate page)

    I hereby declare that this study is my original piece of research conducted between

    September, 2007 and May 2008 under the supervision of Dr. S.K. Buame of the

    Schoolof Administration, University ofGhana,Legon.

    In Places where references of other peoples work have been cited or their news

    adopted, full acknowledgements have been given. No partof this project work has

    eitherbeen presented wholeorin partto any otherinstitutions forany award.

    ---------------------------------------------- ------------------------------

    KAFUI THOMFORD MANAHA DR. S.K. BUAME

    (STUDENT) (SUPERVISOR)

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    DEDICATION (separate page)

    To my parents Attah K. Thomford and Rosa Thomford, allof blessed memory, andto

    my Husband,GeorgeK. Mawuko forhis encouragement andunderstanding.

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    ACKNOWLEDGEMENT (separate page)

    Thanking all who have helped you in the process of the research.

    Example:

    The successful completion of this study would not have been accomplished without

    the guidance,co-operation and supportof some people.

    My profound gratitude goes to my lecturer and supervisor Dr. S.K. Buame of the

    School of Administration, for availing his expertise, suggestions, advice, comments

    andconstructivecriticisms tothecompletion ofthis write-up.

    A special noteof appreciation also goes tothe Directorand staffof NBSSI especially

    Mrs. SelassiWemegah of the womens department, Mrs Irene Otooof the Business

    Advisory Centre and the driver Mr. Samuel K. Amoesi who took me round the

    beneficiaries andensuredthat mostofthe questionnaires wererecovered.

    I am also indebted to all beneficiaries whose willingness to complete the

    questionnaireoffered methe neededdata to accomplish this study.

    I am also indebted to all beneficiaries whose willingness to complete the

    questionnaireoffered methe neededdata to accomplish this study.

    The following people are also worth mentioning forthe support,encouragement and

    pieces of advice that spurred meon to go through this Masters Programme: George,

    Grace,Kwame, Baaba and Maggie.

    Finally, I wish to extend my sincerest appreciation to Mrs. whoseuntiring effort

    and skills was abletotype andcomeout with this beautiful write-up etc,etc.

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    ABSTRACT (separate page)

    Abstractis like an Executive summary andit must make mention ofthe following:

    1. Whatthe study is about,2. Theresearch questions,3. The methodused,4. The main findings in brief,5. Any caveat?6. Any recommendations as to how the findings should be interpreted,

    understoodorapplied?

    Length: From half a pageto a full page (Should not betoolong).

    Rememberitis asynopsis.

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    TABLE OF CONTENTS

    Page

    DECLARATION i

    DEDICATION ii

    ACKNOWLEDGEMENT iii

    ABSTRACT iv

    LIST OF ACRONYMS AND ABBREVIATIONS v

    LIST OF TABLES, FIGURES, DIAGRAMS vi

    TABLE OF CONTENTS vii

    CHAPTER ONE

    INTRODUCTION 1

    1.1 Backgroundofthe Study

    1.2 Statementofthe Problem 4

    1.3 Purposeofthe Study 7

    etc

    CHAPTER TWO

    LITERATURE REVIEW 16

    2.1 The ConceptofEntrepreneurship

    2.2 Women andEntrepreneurship in Ghana

    2.3 Policies Affecting Women

    etc,tothelastchapter

    REFERENCES

    APPENDIX

    (Remember to write the respective page numbers)

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    LIST OF TABLES

    Page

    Table 2:1 Participation ofWomen in some NBSSI Training

    Programme (1991-95)

    Table 2:2 Activities Engagein by Women

    Table 2:3 Repayment PerformanceofLoan Beneficiaries in Greater

    Accra (1991-95)

    Table 4:1 Recovery of Questionnaire

    Table 4:2 Personal Particulars of Beneficiaries

    Table 4:3 Responses on ImpactofEntrepreneurship Training Programmes

    Table 4:4 Factors that shouldinfluenceETPs Design

    Etc.

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    LIST OF ACRONYMS AND ABBREVIATIONS (in alphabetical order)

    ACW - Africa Centre forwomen

    AFWE - African Federation ofWomen Entrepreneurs

    AFRC - Arm Forces Revolutionary Council

    AGI - Association ofGhana Industries

    AMT - Achievement Motivation Training

    BAC - Business Advisory Centre

    CPU - Central Production Unit

    DAWS - Development And Womens Studies

    DED - German Development Agency

    DWM - 31st DecemberWomens Movement

    EDP - Entrepreneurship Development Programme

    ENOWID -

    ETP - Entrepreneurship Training Programme

    EQUIP - Entrepreneurship Quality Improvement Programme

    FDA - Foundation of Democracy in Africa

    FIDA -

    GAWE - Ghana Association ofWomen Entrepreneurs

    GEPC - Ghana Export Promotion Council

    GIMPA - Ghana Instituteof Management and Public Administration

    GIC - Ghana Investment Centre

    G NCC -Ghana National Chamberof Commerce

    IFWE - International Federation ofWomen Entrepreneurs

    ILO - InternationalLaborOrganization

    IYB - ImproveYourWorkshop

    Masu - Mutual Assistance SusuLimited

    MSE - Micro and Small-ScaleEnterprise

    NANBPW - National Association of Negro Business and Professional

    Women

    NBSSI - National Board forSmall-Scale Industries

    Etc.

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    MAKING REFERENCES (see further illustrations below)

    This is also a very important aspectofthereport. It must follow thelaiddown

    conventions andone must beconsistent as to approach adopted. Approaches could be

    Cambridge (UK)ortheHarvard/Vancouver(North America/US). The Differences

    lies in wherethe yearis placed eitherattheendorjust afterthe Author(s) name.

    Illustrations:

    Harvard Approach (this is the most fashionable)

    Ackroyd, S. and J. Hughes, (1992)Data Collection in Context,London,Longman.

    v Cambridge Approach

    Ackroyd, S. and J. Hughes, Data Collection in Context,London,Longman. (1992)

    References/Bibliography

    Referencing is in two parts. The in-textcitation is normally done in the text and the

    listofreferences which is normally attheendofthereport, and gives details ofthein-

    textcitation.

    There aretwo ways oflisting thereferences:

    1. List of references this refers to sources of materials cited in the text. Anymaterial used for the preparation of the report but was not cited in the text

    cannot be partofthelistofreferences.

    2. Bibliography this refers tothe listof all sources ofinformational materialsused for the preparation of the report whether cited in the text or not. An

    example is the bibliography at the endof this book. It is a bibliography and

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    not a referencelist because mostofthe sources ofthe sources ofthereferences

    were notcitedin thetext.

    For Textbooks:

    The nameofthevarious authors in Alphabeticalorder:

    Surname Name, initials,

    year, title, (either underlined or in Italics)

    place of publication, and publishers

    Now study therestoftheExamples:Ackroyd, S. and J. Hughes, (1992)Data Collection in Context,London,Longman.

    Bryman, A. (1988)Quantity and Quality in Social Research,London, Unwin Hyman.

    Jones, R. and M. Pendlebury (1988)Public Sector Accounting,London: Pitman

    Publishing.

    Prebisch, R., (1959),Towards a NewTrade Policy forDevelopment, UN, New York.

    For Journals:

    Alphabeticalorder:

    Name,initials, year, title, In Name of Journal, Vol. Series, pp 1-22, place Illustration:Afejuku, D.H. (1983) A Comparative Study of ConsumerProtection Laws and

    Practices in Britain and Nigeria,Mimeo1, University of Benin.

    Buame, S.C.K., (2000) Entrepreneurship and International Business Strategies,The

    Journal ofManagement Studies, SOA /UGBS UG,Legon, Vol. 15, No. 1,

    January pp34-51.

    Samuelson, P.A. (1962), TheGains from Trade Once More,Economic Journal,

    December.

    1Mimeo (i.e. printedcopies from stencils). The samereferencing forworking papers,lecture notes etc.

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    Other Sources

    i. Constitution ofthe RepublicofGhana - 1992ii. Financial Administration Decree (FAD) (SMCD 221 of 1979),iii. Financial Administration Regulations (FAR) (L.I. 1234 of 1979).iv. DepartmentofHealth andHuman Services, Stateof Tennessee.v. TheEpidemiology ofHIV in the Midsouth.Annual Public Health Reviews.

    1999, 23:51-65.

    vi. FAO, Production Yearbook, Various Years

    Webography

    http://www.ghanamail.com.gh//

    http://cit.org.by/fp/en/smap.htm

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    Making References in the body of the Essay as

    you write

    Forexample:

    1. According to Mensah (2002) ..

    2. hopes forimproved health outcomes in HIV haveresultedin a significantreduction in mortality (McDonald & Kuritzkes, 1977; Hogg et. al., 1997)

    STYLES AND FORMATING FOR REFERENCING

    There are many styles or formats for referencing. These include MLA (Modern

    Language Association), APA (American Psychology Association)

    APA REFERENCING FORMAT

    bibliography page,entitled References, andtype yourpaperin APA format.

    Footnotes:

    Used forfurtherclarifications;,references;

    Itcan be attheendof--- every page (pagewise),orendofeach chapter(chapterwise),

    attheendofthe wholereport. The most fashionable, however,is pagewise. Adopt

    one at a TIME. Do NOT mixup

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    Solving problems in organizational set up

    Business Organizations: factors that influence - profitability, survival, efficiency,

    motivation of workers, corporate image and social responsibility, organizational

    change and restructuring, customer satisfaction, strategic management,

    environmental scanning etc

    Public Organizations: bureaucraticefficiency,effectiveness, public satisfaction, public

    order, good governance,impactof policies, programmes, projects etc

    Management Information Systems: Essence of information to management and

    decision making, Systems Analysis and Design, Data collection, analysis,

    management, storage and retrieval, application of information systems, e.g.

    Decision Support System (DSS); Transaction Processing Systems (TPS); Office

    Automation Systems, (OAS); Executive Information Systems, (EIS).

    Health Organizations: maintenance of public health, cure, preventions, insurance,

    safety, efficacy of drugs, lifestyles and health, Institutional and Organizational

    structures

    Research in Accounting Accounts: budgetary controls, accountability,elimination of

    waste

    How Research helps us to improve upon our knowledgeResearch should giveus this empiricalinformation ordate sothat wecan arrive at

    these principles and buildorimproveupon anysystemthatis supposedto serveour

    interest.

    To advancein ourresearch,itis doneeitherby testing orbuilding theory.

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    What makes research scientific

    1. systematic2. methodological3. rigour4. conventional5. value free,unbias6. seperating subject from object

    Theessenceof making research scientific is toensure: validity (internal andexternal,

    reliability,replicability, generalizability,

    SO:

    1. Sciencerepresents the stateofthings in ourworldin terms oflaws,theories andprinciples that govern the world,the animate andinanimate world.

    2. It alsorefers tothe present stateof how ourworldis changing

    3. It represents the processes by which we learn about and how we investigatephenomenon in all areas of human existence.

    4. It alsorefers tothe present stateofunderstanding in the world.

    Overthe years scientist adopted a unique methodthatis known as research method.

    Systematisation

    Scientific Research is moreof systematisation

    1. Systematicobservation of phenomenon

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    2. Systematic analysis ofthecharacters ofthe phenomenon that youobserved.

    3. Systematic synthesis of the observation and of the analysis. Synthesis is theprocess of pulling backtogetheryourobservation and youranalysis.

    The final process has a basic aim of solving a problem,describing the natureofthings

    sothat youcan understandthe natureofthings governing, as that youcan ultimately

    understandthe analysis.

    Afterthe synthesis and youunderstanding it,it should be possible forsomeoneelseto

    carry outthe same process and having similarresults.

    In principletherefore, we needto apply thesein any field.

    Research uses this scientific method through vigorous data gathering, information to

    discover new findings,to and interpretation andto help us revise what we know and

    to apply what we know to solving human practical problems.

    Aims of Research -

    Here we areconcerned about how you state youraims andthe words touse:

    Forinstance,to -:

    Explore anddescribe Examine (Investigate and Analyse) Evaluate Analyse Provide moreunderstanding/ explanation

    jj Study of Relatedissues: Structure, hierarchy,efficiency all as socialconstructs

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    VALIDITY

    y Constructvalidity(externalvalidity)y Internal validityy Consistencyy Repeatabilityy Reliability

    GENERALIZATION: A modeofreasoning in which a claim about a group orsetofevents is basedon detailed knowledgeof many ofthoseobjects orevents.

    Itcan betheoretical or analytical generalizations

    Looking formeaningful generalizations usually involves two processes well known to

    both scientists : INDUCTION and DEDUCTION

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    1.RESEARCH DESIGNThe way a research is designedinfluences the process ofdata collection and analysis.

    What is Research Design?

    Itis the way in which theresearcherstructures data gathering anddata analysis. How

    youcollect yourinformation and how you analyse yourinformation.

    Research design is the basic frameworkoutlining the interrelationshi ps between the

    various research activities requiredin ordertoeffectively address thecentral stages of

    a projecttoensurethattheresearch willeffectively address theresearch question.

    Longitudinal Research Design

    Key design is data collection overtime

    Research identifies time frame, T1, T2, T3, T4 andcollects data atthesetimes.T1 e.g. investigating motherhood

    T2 e. g. nine months into pregnancy etc

    Needto investigate how something is changing overtime,ratherthan how it is now.

    This may be a Cross-Sectional Research

    Needtoidentify independent variable anddependent variable andthe aim isto see how/why time as a factor as well as other factors thatchange with time

    impacttheobjectorissueunderinvestigation.

    Itis useful forstudying a numberofthings such as exchangerates movements,

    company growth, attitudechange. How to look at them over a periodoftime

    and whatvariables may haveimpactedthe movementorgrowth.

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    Case Study Research Design

    This is a focused,thorough and holistic way ofinvestigating into 1 or2 personsor institution. Looking into something into great depth. It is a detailed

    investigation.

    Mistake made by students case study.

    A case study examines entirely of a sample, collects a variety ofdata, maybeovertime, but focuses on a particular issuee.g. workerattitudes in a particular

    company.

    You may find yourself managing a longitudinaldesign with case study design.

    Information collected must be detailed may involve a combination of bothquantitative and qualitativedata e.g.

    Survey Design

    Key aspectofthe survey design is thatthe sample size must be largee.g. about 100,

    unless the entire population itself is less. You cannot apply case study when the

    population sample sizeis about a thousand.

    May investigate a wide or limited range of variables across as much of thepopulation possible.

    Seeks representativeness and possibility to generalize.

    E.g. unemployed baseline study

    - Sexual behaviour of students? Need to carry out a massive survey to get theinformation.

    - Deposit mobilization rate in the banking sector? Must as much ofthe bankingpopulation to be sureofthedata collected

    - Uses Questionnaires.

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    Cross Sectional Design

    This seeks toexaminetheissue across possiblethe sample strategy that may beavailable. Look at an issue across a particulargroup of people. Cutting across

    thedifferentissuein the population

    E.g. productivity in an organisation by looking atdirectors, managers,operative

    Data arethereforecollected across sectionally

    Analysis aims at finding differences and or similarities between the differentsub-samples within the population. You may need to carry out some kind of

    statisticaltest.

    Experimental Design

    Useful fortesting hypothesis and fordetermining theimpactof an independentvariable anddependentvariable

    It involves careful manipulation ofvariables e.g. change a shift pattern to seetheimpacton production lineoutputchanges.

    It is important to define and specify dependable variable and independentvariablevery carefully. You are saying that what you saidis actually thething

    thatis happening. Observation ofimpact must beclosely monitored, quantified

    and measured

    Analyses wouldinvolve statisticaltests.

    Field/Observational Design

    This is a process ofdirectobservation of phenomena in the setting in which itoccurs, by researcher.E.g. researcher collects data about behaviour of stock

    brokers on the floor of GSE. Use of micro credits extended by a bank to

    fishmongeratKeta orKommenda. Needto gotheretoobserve.

    Researcherhas to beclearof whatis being observedorlooked for. Clearas to how thecollecteddata is to be analysed.

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    Market Research

    Aim is to help an organisation understandits marketin terms of;

    Thedefinition of market is very important. Any place that you aredoing business

    Market. In forms of:

    - The behaviourofits consumers- Productlifecycle- Competition profiles and behaviour,etc. Data arethen appliedtoinform company strategySo a research can be:

    i. Descriptiveii. Exploratoryiii. Causaliv. Experimentalv. Comparative - this permits generalisation

    RESEARCH STRATEGY

    This comprises a bundleof skills, assumptions and practices thatresearchers employ

    as they move from theirparadigm totheempirical field. They connect youthe

    researcherto specific methods ofcollecting and analyzing empirical materials.

    Research strategies are merely tools; itis theresearchers responsibility tounderstand

    thevariety available anddifferent purposes ofeach strategy,to appreciatein advance

    theraminifications of selecting one methodoveranother.Each strategy offers a

    particularandunique perspectivethatilluminates certain aspects of a reality more

    easily than others and produces typeofresults more suited forsome applications than

    others.

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    EXPLORATORY RESEARCH

    The goalof an exploratory study is todevelop pertinent hypothesis and propositions

    forfurtherstudies. An exploratory study can use any ofresearch strategies

    AnotherWHAT question which is a form ofhow many/much e.g.what have been

    theoutcomes from a particularmanagerial, governmentalreorganization. This type

    ofresearch favors ARCHIVALorSURVEY Strategies

    WHAT questions of who and where questions pertaining todescription and

    examination of peoples attitudes,orincidenceofdiseases favorsurvey.

    On theotherhand questions of how and why are moreEXPLANATORY and

    likely toleadtotheuseof CASE STUDIES,HISTORIES andEXPERIMENTS.

    how andwhy the Akwatia riots started?Each Strategy has peculiaradvantages and

    disadvantages. Thetableis by no means comprehensive; it provides a beginning guide

    forresearch planning.

    CASE STUDY (see Yin on case study)

    A case study constituteoneofthe several ways ofdoing social scienceresearch. They

    areused when how and why questions are being posed, when theinvestigatorhas

    littlecontroloverevents and when focus is on a contemporary phenomenon within

    somereal-lifecontext. Itcan beEmbeddedorMultidimensional.

    Itis used settings like:

    - policy, political science- community psychology and sociology- organisational and management studies- city andregional planning research, such as studies of plans, neighborhood,or

    public agencies and,

    theconductof a large proportion ofdissertation andtheses in the social sciences.

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    Thecase study allows an investigation toretain the holistic and meaningful

    characteristics ofreal-lifeevents such as individuallifecycles,organization and

    managerial processes, neighborhoodchange,internationalrelations andthe

    maturation ofindustries.

    Different types of Research: An Overview

    Bases ofclassification

    - Sourceofdata anddata collection methods- layoutoftheresearch- aim oftheresearch- scopeoftheresearch- thetime- typeofthedata fortheresearch

    Types of Data Collection

    Type of Research Method Available Methods

    1. Experiment Laboratory work2. Survey Structuredinterviewing, questionnaire3. Ethnography Unstructuredinterviewing,

    Participantobservation, fieldresearch

    4. Secondary data Government statistics,documents,Books,disclosure analysis

    Ethnography and Research

    Ethnography is a qualitative research and refers to the use of qualitative methods

    which involvetheresearchers participation in thelives ofresearch communities. This

    usually takes the form ofobservation fora given periodoftime. Such participation is

    qualitative because the research method allows the ethnographer to observe events

    andconversations as partofeveryday life as well as ask questions through informal

    interviews and observation. The ethnographer is in a position to collect data from

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    multiple sources which may berelevant to theresearch topic and Atkinson 1995:1).

    Ethnography thereforeis linked with specificresearch methods that allow analysis of

    communities and groups considered as individual entities. The ethnographer is best

    placedto study theuniqueness ofculturethrough recording how different groups live,

    interact,communicate and socialize.

    Today many people aretalking about quantitativeresearch as that is the best way of

    doing research. Quantitativeresearch is good: butitis a meredata reducing technique.

    Remember, mostoftheearliergreatresearchers wereethnographicin approach.

    Source of Data and data collection methods

    Sourceofdata is dividedinto PAPER AND PEOPLE.

    On one hand,documentary sources include: books, articles,research reports,journals,

    diaries,radio, TV,letters.

    On theotherhand,data from peoplecomethrough: Interviews, Questionnaires and

    Observations

    Also, sourceofdata can bedividedinto PRIMARY DATA as may becollected by the

    researcherhimself and SECONDARY DATA as collected by otherpeople.

    TERTIARY: from encyclopedia,lexicons

    The Types of Data Sources

    Photographs with detailedcaptions, Fieldwork notebooks,

    Research diary, Tape Recordings, Videorecordings, Copies of secondary data documents,

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    Maps anddiagrams,

    Transcripts,

    Exploratory Research

    What factors caused a certain phenomenon

    This is alsocalled preparatory research aimed at:

    - precise problem formulation,often expressedin hypothesis- to help theresearcherin coming out furtherresearch questions,- to help theresearcherknow orfindout whatis already known in the area- toenable him comeout with a betterresearch question, aim, methods,

    analysis etc.

    Exploratory researches aredonethrough:

    j experimentinterviews,j literaturereview and,j field studies

    Exploratoryresearch shoulddifferentiated from pilot studies which is small-scale

    research as to findoutif a biggerstudy orprogram can becarriedout (essenceis to

    ensure quality and minimizecost).

    Exploratory studies are 1. To satisfy theresearchers curiosity anddesire fora better

    understanding, 2. Totestthe feasibility ofundertaking a morecomprehensive study,

    3. Todevelop methods to beusedin a morecomprehensive study, 4. To formulate a

    problem formore preciseinvestigation

    Descriptive Research: Ethnographic methods

    This can vary. Describing

    working environmentin a particularorganization, how does the school board function production process in particularfactory, how the parliament functions,

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    Evaluative Research

    This is to assess,orevaluatetheeffects of particularpolicies,laws, programs,

    schemes ormethods etc. Towards recommendations forimprovementoradoption

    elsewhere.

    Measures taken Study TheEffects (what aretheunderlying

    Causal Relations mechanisms?)

    The social andeconomiccontexts.What arethecriteria forevaluation?

    The Scope of the Research

    Totalresearch - involving alltheunits in the population

    Sampleresearch - studies only certain aspects oftheunit.

    Scoperelates to how deep orwideoneis looking atthings.

    The Time Dimension of the Research

    Historical: What has happened? Orwhat will happen?

    Normally, most studies have to berelated to their historicalcontext and with a look

    intothe future.

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    7. SOME ETHICAL CONSIDERATIONS

    Codes of Ethics

    Most professional groups, such as sociologist, psychologists, anthropologists,

    physicians etc., have developed specific codes of ethics which state proper and

    improper behaviour andrepresent a professionalconsensus on ethics. It is expected

    that researchers will uphold ethical standards as part of their participation in

    professionalcommunity.

    Ethics in socialresearch is,therefore, believedto be a matterof principled sensitivity

    totherights ofothers. Being ethicallimits thechoices socialresearchers makein the

    pursuit of knowledge. Most ethical concerns in social research literature generally

    revolve around questions of harm, privacy, consent deception and confidentiality,acknowledgement.

    TheGhanaian environmentis,on the whole, not a very good forresearch:

    1. Itis difficultto geteasy access torelevantinformation2. Governmentofficials are wrongfully reluctantto giveoutinformation3. Private firms hide behind secrecy and wariness ofcompetition not toco-operate

    with well-meaning researchers

    4. Healthy and mutually nourishing linkage between Industry and the Academiarathernon-existent

    5. Modes ofcommunication telephones, addresses are notvery reliable6. It is just expensive, tiring and frustrating to conduct research in information

    deficient society

    7. Interview Responserates areratheron thelow side

    Researchers are therefore required to be very crafty, tolerant persistent and

    sacrificing.

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    Avoid the following:

    1. Deception2. Manipulation3. Plaglarism (plaglarise)4. Any shortcuts orfasttracks approaches

    j Access andethics arecritical aspects fortheconductofresearch.

    j Different types and levels of access have been identified which help us tounderstand the problem of gaining entry: physical access to an organisation;

    access to intended participants; continuing access in order to carry out further

    parts of yourresearch orto be abletorepeatthecollection ofdata in anotherpart

    oftheorganisation; cognitive access in orderto get sufficiently closeto findout

    valid andreliabledata.

    j Feasibility has been recognised to be an important determinant of what youchoosetoresearch and how youundertaketheresearch.

    j Strategies to help you gain access to organisations and to intended participantswithin them have been described anddiscussed.

    j Research ethics refer to the appropriateness of your behaviour in relation to therights ofthose who becomethe subjectof yourworkorare affected by the work.

    j Potential ethical issues should be recognised and considered from the outset ofyour research and beone of the criteria against which you research proposal is

    judged.

    j Ethical concerns are likely to occur at all stages of your research project: whenseeking access,during data collection, as you analysedata, and when youreport

    it.

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    j Qualitative research is likely to lead to a greater range of ethical concern incomparison to qualitative research, although all research methods have specific

    ethicalissues associated with them.

    j Ethical concerns are also associated with the power relationshi p between theresearcher and those who grant access, and the researchers role (as external

    researcher, practitioner-researcherorinternalconsultant).

    8. PREPARING FOR DATA COLLECTION

    j Yourchoiceof sampling techniques is dependenton the feasibility and sensibilityofcollecting data to answeryourresearch question(s) and address yourobjectives

    from theentire population. Forpopulations of50 orunderthereis often no need

    to sampleif you areconsidering probability sampling.

    j Choice of sampling technique or techniques is dependent on your researchquestion(s) andobjectives:

    - Research question(s) and objectives which need you to estimate statistically

    the characteristics of the population from a sample require probability

    samples;

    - research question(s) andobjectives thatdo notrequire such generalisations canmakeuseof non-probability sampling techniques.

    j Factors such as the confidence that is needed in the findings, accuracy requiredandlikely categories foranalyses will affectthe sizeofthe samplethat needs to be

    collected:

    - Statistical analysis usually requires a minimum sample sizeof 30;

    - Research question(s) andobjectives thatdo not require statistical estimationmay need farsmallersamples.

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    j Sample size and the technique used are also influenced by the availability ofresources, in particular financial support and time available to select the sample

    andcollect,enterinto a computerand analysethedata.

    j Probability sampling techniques all necessitate some form of sampling frame, sothey areoften moretimeconsuming than non-probability techniques.

    j Where it is no possible toconstruct a sampling frame you will need touse non-probability-sampling techniques.

    j Non-probability sampling techniques also provide you with the opportunity toselect your sample purposively and to reach difficult-to-identify members of the

    population.

    j For many research projects you will need to use a combination of differentsampling techniques.

    j All yourchoices will bedependenton yourability to gain access toorganisations.The considerations summarised earlier must therefore be tempered with an

    understanding of whatis practically possible.

    Personal Interviews

    j Participantobservation is a method in which researchers participate in the livesand activities ofthose whom they are studying. Itis usedto attemptto gettothe

    rootof whatis going on in a widerangeof social settings.

    j You may use the participant observation method in a student placementor youmay already be a memberof an organisation, which willenable youto adoptthe

    roleofthe practitioner-researcher.

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    j Participant observation means that you adopt a number of potential roles,differentiated by thedegreeto which youridentity is concealed from the subjects

    of the research and the degree to which you participate in he events you are

    studying.

    j Participantobservation must avoidthetrap of mere story telling. The purposeistodevelop theory.

    j A prevalent form of data analysis used in participant observation is analyticinduction, which may lead to an initial hypothesis being re-developed more than

    once.

    j Structured observation is concerned with the frequency of events. It ischaracterised by a high levelof pre-determined structure and quantitative analysis.

    j A choice may be made between off-the-shelf coding schedules and a schedule,which youdesign for yourown purpose. Alternatively you may decide touse a

    hybrid.

    j The main threats toreliability andvalidity inherent in structuredobservation aresubjecterror,timeerror,,timeerrorandobservereffects.

    j In-depth interviews aredifficulttoconduct properly.j Interviews can be differentiated according to the level of structure and

    standardisation

    j Youcan usein-depth and semi-structuredinterviews toexploretopics andexplainotherfindings.

    j Yourresearch design may incorporate morethan onetypeofinterview.

    j In-depth and semi-structured interviews can be used in quantitative as well asqualitativeresearch.

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    j There are situations favouring in-depth interviews, which willlead youtousethismethod. Apart from the natureof yourresearch strategy,these arerelatedtothe

    significance of establishing personal contact; the nature of your data collection

    questions; andthelength oftimerequired from those who providedata.

    j Data-quality issues, your levelofcompetence andlogistical andresource matterswill all need to be considered when you use in-depth and semi-structured

    interviews.

    j Apart from one-to-one interviews,, you may consider using group interviews.There may be particular advantages associated with group interviews, but these

    areconsiderably moredifficultto managethan one-to-oneinterviews.

    Questionnaires

    j Questionnaires collectdata by asking peopletorespondtoexactly the same setofquestions. They areoften used as partof a survey strategy tocollectdescriptive

    and explanatory data about attitudes, beliefs, behaviours and attributes. Data

    collected are normally coded and analysed by computer.

    j Yourchoiceof questionnaire will be influenced by yourresearch question(s) andobjectives and the resources that you have available. The four main types are

    postal,delivery andcollection,telephone and structuredinterview.

    j Beforedesigning a questionnaire you must know precisely whatdata you needtocollectto answeryourresearch question(s) and meet yourobjectives. One way of

    helping toensurethat youcollectthis data is touse a data requirementtable.

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    attitudes/answers to questions then phrase those questions so that someone with a

    consistent pointofview will answeryes to some and notoothers.

    Ifthe questionnaireincludes questions of a sensitive nature, placethese attheendof

    the questionnaire. Respondents are less likely to abandon completion if they have

    already answered mostofthe questions. Socio-demographic questions areoften more

    sensitivethan you mightexpect.Youcan splitthem intotwo parts with non-sensitive

    onecoming early (e.g. gender,job title) and sensitiveones at the end (e.g. income,

    religious affiliation).

    Covering Letter or Verbal Introduction to the Questionnaire

    Forpostal surveys you will needto write a covering letter. Forstructured interviews

    you will need to prepare a verbal introduction. This is your chance to explain the

    questionnaire and persuadethe potentialrespondenttocompleteit andreturn it.

    Keep it as succinct as possible/

    Only giveinformation thatis needed.

    Useclear, preciselanguage.

    Preparing towards the Interview

    Under your methodology describe vividly the following:

    Population: Consists of all the members. It study will yield results of

    parameters.

    Sampling is the selection of a part to represent the wholeor a subgroup of the

    population. The sample yields results ofstatistics.

    Sample Frame: e.g. women orchildren of a largerpopulation

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    Bias: This is when some members have a greaterchanceof being selectedthan others.

    Sampling frame: A completelistof population - from a census,register,listof students

    oremployees,orotherofficialrecordora map which shows all the plots,villages or

    schools forsampling.

    Sampling Approaches

    Sample Size Determination

    Sampling fraction being largeenough is not all.Letthe standarderror formula guide

    yourchoiceof sample size. Ifthe population is large,the finite population correction

    (N-n)/N is closetoone andthe precision ofthe sampleresultis seen todependon n,

    the sizeofthe sample, not n/N,the sampling fraction.

    A large sample size, however, is not sufficient to guarantee the accuracy of the

    results. Although, for a given design, an increase in sample size will increase the

    precision ofthe sampleresults (cf SE formula),it will noteliminateorreduce any bias

    in the selection procedure. Therefore, the size of the sample size is not in itself

    enough toensurethat all will be well.

    A. Non-probability sampling:

    Accidental (sampling of convenience) anyone met by chance oranyone who is handy. Sometimes a situation ofvolunteerism arises

    wherethose havethechanceof being included may refuse.This may

    be presumedto becreating bias.

    Quotas accidental butlooking forcharacteristics Convenience Sampling Purposive Used for community studies or case studies e.g.

    villages,communities orsamples that aretypicale.g. Nima

    Snowball - good forsocial networks and groups of people who arewidely dispersed

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    Types of Research Interviewing

    Interviews can takethe form of formal andinformaltalks between theinterviewerand

    intervieweeinvolving asking questions andlistening tothereplies. There aredifferent

    types of interviewing used in social research and each is used to find information.

    There are four main types of interviewing distinguished by the degree of structure

    imposed on the interviewing format. Social Science andHumanities research often

    uses a combination of these types of interviewing to gather more accurate

    information.

    The Structure or Standardized Interview

    In a structured interview, questions are arranged prior to the interviews and are

    standardized in the form of a questionnaire. Thesecan be aggregated and quantified.

    Examples are marketresearch and publicopinion polls. The questionnaire structures

    theinterview-giving the sameorderand wording forallinterviews. Often, answers are

    given in the form ofexamples tochoose from, which implies thatrespondents can fit

    into predetermined boxes or categories. This method allows for comparability of

    respondents. This typeof interviewing tends to be with survey research. (May 1993:

    92)

    The Semi-Structured Interview

    Unlike the structured interview the semi-structured interview allows the interviewer

    more freedom to modify the sequence of the questions to be asked to change the

    phrasing or wording and addexplanations orclarifications if necessary. This can be

    useful when we want more specificordetailedinformation. Theinterviewerhas more

    freedom to probe beyond simplistic answers. In semi-structuredinterviews we give an

    opportunity to the interviewees to answeron theirown terms rather than within the

    standardized constraints of a structured interview. However, the semi-structured

    interview still provides a greater structure for comparison of interviewee responses

    than an informal interview. The semi-structured interview is in a sense a half-way

    mark between the highly structured andtheinformal.

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    Unstructured or Informal Interview

    What differentiates this form of interview from the structured or semi-structured

    interview is its open-ended approach. Basedon a listoftopics which the interviewer

    wishes respondents to discuss, questions are flexible and phased as the interviewer

    wishes. They can be askedin any orderthatis appropriate atthetime ftheinterview.

    Context in this type of interview is very important. It is the most informal form of

    data collection and is often rich in context, which is why it is associated with a

    qualitative approach. Since interviewees are permittedtotalk about subjects in terms

    oftheirown frameofreference itis importantthatthe meanings andinterpretations

    that individuals attribute to the events and relationshi ps are understood so that the

    researcher can gain a greater understanding of the subjects point of view (May,

    1993).Life histories andoral histories are included in this type of interviewing. In

    contrastto structuredinterviews which do not allow respondents toexpress theirown

    opinions in a manneroftheirchoosing,unstructuredinterviewing values the freedom

    todo so and stresses thevalueof meaning above generalization (May 1993:94).

    Group Interviewing

    Group interviewing is a valuable and useful type of data collection enabling the

    researcherto focus on a particulargroup of peopleconsisting of8to 12 individuals. In

    this typeofinterviewing thetopic should bedirected anditis up totheinterviewerto

    maintain the focus so that thediscussion does notdeviate from the main topic. The

    researcheraims toencourageinteraction in the group.

    8. HANDLING SECONDARY DATAWe usually define secondary data as those data (either quantitative or qualitative)

    which others have collected or created, and which are being made available to a

    differentuser. Thus governmentdata sets, official publications, annual

    reports, and many texts such as policy statements-all count as

    secondary data.

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    Panel and Longitudinal Studies

    Panel means tocollect information from the same sampleon more than occasion. It

    begins as a randomly selected sampleof the survey population. Information is the n

    sought from this sample atintervals. Onecan study trends here. A panel study nearly

    always measures changes with greater precision than does a series of independent

    samples ofthe same size.

    j Data that have already been collected for someotherpurpose, perhaps processedand subsequently stored, aretermed secondary data. There arethree main types of

    secondary data: documentary, survey andthose from multiple sources.

    j Mostresearch projects require somecombination of secondary and primary datato answer our research question(s) and meet your objectives. You can use

    secondary data in a variety of ways. Theseinclude:

    - to provide yourmain data set;- to providelongitudinal (time-series)data;- to provide area-baseddata;- tocompare with,orsetin context, yourown research findings.

    j Any secondary data youuse will have been collected fora specific purpose. Thispurpose may not match thatof yourresearch. In addition,the secondary data are

    likely to beless currentthan any data youcollect yourself.

    j Finding the secondary data you require is a matterofdetective work. This willinvolve youin:

    - Establishing,ifthe sortofdata yourequire arelikely to be available;- locating the precisedata.

    j Once located you must assess secondary data sources to ensure their overallsuitability foryourresearch question(s) andobjectives. In particular, you needto

    pay attention tothe measurementvalidity andcoverageof hedata.

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    j You must also evaluate the precise suitability of the secondary data. Yourevaluation should include both reliability and any likely measurement bias. You

    can then make a judgementon the basis ofthecosts and benefits ofusing thedata

    in comparison to alternative sources.

    j When assessing cost and benefits you need to be mindful that secondary data,which are notcompletely reliable andcontain some bias, are betterthat nodata at

    al ifthey enable you partially to answeryourresearch question(s) and meet your

    objectives.

    10. PLAYING WITH DATA: TOWARDS DATA PRESENTATION AND

    ANALYSIS

    DATA ANALYSIS

    Data analysis is a dynamic and creative process. Throughout analysis, researchers

    attemptto gain a deeperunderstanding of whatthey have studied andcontinually refine

    theirinterpretations. Researchers alsodraw on theirfirst handexperience with settings,

    informants,ordocuments to make senseoutofthedata. In any data analysis you are

    seeking themes in terms what the respondent has talked about (given his cultural

    knowledge, beliefs,values).

    Researcherthen categorizes it andrearranges thedata afterinvestigating the interiors

    (states of mind) and exteriors (description of social settings)

    Itcan bedone both qualitatively and quantitatively.

    In management/organizational studies one has used both innovatively.

    All qualitative studies contain rich descriptivedata

    Seeing things from therespondents points ofview (walking in theirshoes)

    In theoretical studies researchers try to provideunderstanding of sociallife beyondthe

    particularpeople and settings studied.

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    Substantive area ofenquiry includes, e.g. schools, prisons,juvenile delinquency, and

    patientcare. Formaltheory orarea ofenquiry refers toconceptual area ofinquiry

    such as stigma, formalorganizations, and socialization deviance

    Analyticinduction: trying todevelop andverify ortest propositions aboutthe natureof

    sociallife.

    Interpretations and presentations are normally qualitative

    Qualitativedata (softdata)relating to attitudes,values,opinions,

    Quantitative (harddata)

    Analysing Qualitative Data

    j Qualitativedata is basedon meanings expressed through words. Itresults in thecollection of non-standardiseddata which requires classification, and is analysed

    through theuseofconceptualisation.

    j The process of qualitative analysis involves thedevelopment ofdata categories,allocating units of your original data to appropriate categories, recognising

    relationshi ps with and between categories of data, and developing and testing

    hypotheses to produce well-groundedconclusions.

    j The process ofdata analysis anddata collection is necessarily an interactiveone.

    j There are a number aids which you may use to help you through the process ofqualitative analysis, including interview, observation, document and interim

    summaries, self memos and maintaining a researchers diary.

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    j Different qualitative analytical strategies can be identified,relatedtousing eitherpredicted theoretical explanations or a grounded theory approach. The use of

    these strategies has implications for the procedures involvedin the analysis of

    qualitativedata.

    j Quantifying somecategories of qualitativedata may help youto analysethem.

    j The use of computer software can help you to perform four basic and usefulfunctions during qualitative analysis,related to: project management; coding and

    retrieval; data management; and hypothesis building andtheorising.

    Analysing Quantitative

    Quantitative Techniques arejustdata reduction tools.

    It is necessary to contrast analytical induction with enumerative induction that

    provided merecorrelations andcannot account forexceptions to statisticalrelationships

    j Data forquantitative analysis can becollected and subsequently coded atdifferentlevels of numerical measurement. Thedata type (precision of measurement) will

    constrain thedata presentation, summary and analysis techniques youcan use.

    j Data are entered for computer analysis as a data matrix in which each columnusually represents a variable andeach row a case. Yourfirstvariable should be a

    uniqueidentifierto facilitateerrorchecking.

    j All data should, with few exceptions, be recorded using numerical codes tofacilitate analyses.

    j Where possible you shoulduseexisting coding schemes toenablecomparisons.

    j Forprimary data you should include pre-setcodes on thedata collection form tominimise coding after collection. For variables where responses are not known

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    you will needtodevelop a code book afterdata have been collected forthe first50

    to 100 cases.

    j You shouldentercodes foralldata values,including missing data.

    j Thedata matrix must bechecked forerrors.

    j Your initial analysis should explore data using both tables anddiagrams. Yourchoice of table or diagram will be influenced by your research question(s) and

    objectives, the aspects of the data you wish to emphasise and the level of

    measurement at which thedata wererecorded. This may involveusing:

    -tables to show specificvalues;

    -barcharts, multiple barcharts and histograms to show limits (highest andlowest

    values);

    -line graphs to show trends;

    -piecharts and percentagecomponent barcharts to show proportions;

    -scattergraphs to show relationships between variables.

    j Subsequent analyses willinvolvedescribing yourdata andexploring relationshipsusing statistics. As before, your choice of statistics will be influenced by your

    research question(s) andobjectives andthelevelof measurement at which thedata

    wererecorded. Youranalysis may involveusing statistics such as:

    - The mean, median and modetodescribethecontroltendency;

    - Theinter-quartilerange andthe standarddeviation todescribethedispersion;

    - Chi squaretotest whethertwovariables are significantly associated;

    - T-tests and analysis of variance (ANOVA) too test whether grou ps are

    significantly different;

    - Correlation and regression to assess the strength of relationshi ps between

    variables;

    -regression analysis to predictvalues.

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    j Longitudinal data may necessitate selection different statistical techniques suchas:

    -index numbers to compare trends between two or ore variables measured in

    differentunits oratdifferent magnitudes;

    -moving averages andregression analysis todeterminethetrend and forecast.

    j Qualitativedata is basedon meanings expressedthrough words. Itresults in the

    11. THEORIES IN ORGANISATION AND MANAGEMENT (Public or Private)

    Examples:

    y General Systems theory [Autopoesis (self-reproduction and references);self-reflectivity]

    y Agency Theoryy Exchange Theoryy Networktheoryy Contingency Modelsy Organisatonal Metaphorsy Symbolismy

    Deconstructiony Organizational Change andLearning (Double and SingleLoops)y Resource Dependencyy Population Ecology and Adaptabilityy Institutionaltheoryy Bureaucraciesy Public Choicey Etc.

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    12. WRITING THE FINAL REPORT

    This is basically concerned with packaging and presenting theresults of yourstudy

    according to academicconventions.

    j Writing is a powerful way ofclarifying yourthinking.

    j Writing is a creative process, which requires therightconditions ifitis to producesuccessfulresults.

    j Your project report should have a clear structure which enables you develop aclearstoryline.

    j Your report should be laid out in such a way that our reader finds all theinformation readily accessible.

    j You shouldtry todevelop a clear, simple writing style, which will makereadingthereport an easy andenjoyableexperience.

    j Spelling and grammaticalerrors should be avoided.

    j Dont thinkof your firstdraft as your last. Be prepared to rewrite your reportseveraltimes until youthinkitis the best youcan do.

    SO,

    If we areto write well we needto know what we aretalking about. In orderto findout

    what, precisely, we aretalking about we needto write.

    In writing we bring knowledge into being, werecord and preserve it.Writing is the

    seed,the fruit andthe pickleofourunderstanding.

    Good academic writing actually creates new knowledge and new meaning.

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    Itcan be an agonizing exercise. Reading and writing may goon simultaneously. The

    writing is addedto, subtracted from,reshaped,cancelled, andreading.

    There are fourelements whoserelationship needs to be balancedin orderto bring this

    (good writing) about.

    TheWriter The Objectof analysis ordiscussion (content) The Reader The formal properties ofLanguage andinstitutionalconventions

    Getting the balance might welldependon how you,the writer,respond in particular

    circumstances and partly on those traditions of expression and scholarshi p which

    grow up within certain disciplines, schools ofthought within disciplines and within a

    particularcollege anduniversity departments.

    Thecharacteristics ofthe fourelements:

    Writer: Your own point of view must emerge, not as a mere opinion but as aJUSTIFIED JUDGEMENT.

    You need to treat your subject matter as comprehensively and precisely as theessay topic demands.You must read widely and from the range of information

    andideas create a unifiedview.You mustreadcarefully anddo yourbestto make

    yourlanguageclarify theinformation andideas you findin yourbooks.

    You must present yourworkin the appropriate fashion foracademicreaders. Thismeans that you will have to learn certain CONVENTIONS of academic writing

    which are attimes quitedifferent from what you may beusedto.

    Finally, the textof your essay needs to forge a coherent unity from the diverseelements oflanguage andthoughtthat goto makeit. Itis in many ofthedetails of

    yourtextthat yourpurposeis realized. An essay is not merely a vehicle forideas,

    butis itself (whateverthediscipline) a pieceofliterature.

    But fundamentaltothis whole process is youruseoflanguage:- words, grammarand

    discourse.

    Avoid:

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    unnecessary repetition long sentences very long orvery paragraphs Watch out spelling mistakes, punctuations and grammaticalerrors.

    Structure of the Report

    Common Format/Layoutofthe Final Report

    Title Page-Indicatethe following:

    1. Title to be pithy and informative: it can be of two parts the first setting out todefine andconfinethe problem: the second part more apt and short

    2. Topicoftheresearch/study/paper3. Nameofthe author(s)4. Name of the organization where the report has been prepared and for what

    program

    Table of Contents:

    1. Lists ofcontents and page numbers

    2. Headings and subheading

    Headings serve as theoutlineof the report and should be clear, meaningful and

    consistent.We often number headings to highlight different heading levels, but

    numbers are not necessary. It is possible tousedifferent styles of type to make

    these levels explicit. One way is touse the heading styleused in this book. The

    most important aspect is not to use too many levels of heading, as the reader

    should be able to differentiate easily between different levels of heading and

    subheading.

    3. Tables4. Figures

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    Table of Contents (A Format)

    Page

    SUMMARY

    Declarations i

    Dedications ii

    PREFACE/ACKNOWLEDGEMENTS iii

    1. Introduction 11.1 Purposeof Study 31.2 Research Problems 31.3

    2 Theoretical Framework/AnalyticalFramework etc.2.12.22.3

    1. Executive Summary (Synopsis)Necessary to have an Executive Summary

    1. It should be self-sufficient: a kindof synopsis2. Highlighting the wholereport3. Dont add anything new4. It shouldconvey tothereaderthe gistof whatis in thereport

    2. Introduction and Problem Statement

    Introduction might bedifficultto write becauseit must address multipleobjectives. It

    must:

    a) Createreaderinterestin thetopicb) Establish the problem thatleads tothe studyc) Placethe study within thelargercontextofthe scholarly literatured) Reach outto a specific audience

    Therefore:

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    1. What arethe main issues orresearch questions to be addressed? In social scienceresearch problems arise from: - difficulties, issues and current practices. That

    problems arise from deductions from theory,related literature,current social and

    politicalissues, practical situations and personalexperiences.

    2. Present whatthereport/study is about3. What is the purpose of the study? It establishes the direction of the study. Use

    words like: PURPOSE, INTENT, OBJECTIVEe.g. The purposeofthis study is

    .

    To DESCRIBE, PROVIDE UNDERSTANDING OF, To DEVELOP,

    4. It should provide the reader with the necessary information to understand andcomprehendtherestofthe study

    5. It shouldtell why one is studying a particular problem and whatcan beexpectedto be foundin therestofthereport

    6. DefineorClarify allunfamiliarterms andconcepts7. Some accountof what has been donein the area should be presented (Essenceof

    Literature Review)

    8. How is thereport/study organized9. AlsoLimitations and Significanceofthe study

    3. Theoretical background (Survey of previous work or Historical review) ---

    Literature Review

    Herethetheoretical backgroundtothe problem area as well as tothe study design is

    presented. If we areusing hypotheses ora priori assumptions,there has to be a proper

    reasoning with the help of previous studies and findings. Depending upon theresearch

    orientation, as covered in Chapters 2 and 3, the importanceof theory and its use is

    different. Itis thereforeimportantto beconsistentin ourreport and we shouldcheck

    this section with ourresearch orientation anddesign.

    4. Methodology

    Describe how the whole study has been conducted, the processes, the difficulties

    faced and how handledetc. Reliability Issues, Validations, population and sampling.

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    5. Findings or Empirical Study (Results or Analysis)

    j Discussions: Commenton results,interpretthem anddraw appropriatedeductions.Conclusions derived from your own work: relationship with that of others, and

    speculation on wheretheconclusions mightlead.

    j B y order of occurrence.Here you present the findings chronologically. This isparticularly suitable when you are working with case studies,orwhen you have a

    process or longitudinal approach: for example, when explaining the process of

    negotiations and factors influencing this process

    j By criteria or topics. You may use yourown headings for example, from thequestionnaireorproblem statement as a formatto presentthe findings.You may

    have some criteria on what affects what for example, independent and

    dependentvariables which can beused as headings to presentthe findings.You

    might numberyourresearch questions orhypotheses as l, 2, 3..andthen discuss

    each ofthesein the same sequence.

    j B y order of location.You can present your findings from different parts of thecountry or world in different sections and use these as headings: for example,

    findings from the south, east or central parts of the country, or findings from

    differentcountries orcontinents.

    j Graphic Illustration. Charts, graphs andtables

    6. Conclusions and Recommendations

    7. Footnotes (Variations include 1. Page wise, 2. Chapterwise, 3. Attheendof thewholereport)

    Be sparing in the use of footnotes

    8. Bibliography or Reference

    Bibliographies are lists of books (and other material) on a particular subject and

    should include at least all the sources that have been cited in the report. A list of

    references,on theotherhand,includes only those sources cited and should notinclude

    books and other material not cited in the report. Bibliographies and reference lists

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    should be in alphabetical order with authors surnames coming first. (According

    toHarvardorVancouverstyle)

    If there is no author, the issuing organisations name should come first in the

    alphabetical order: for example, the European Commission or, in the case of an

    editorial in a periodical,The Economist. In thecaseof a reference to an article in a

    periodical,the authors name shouldcome first.

    Others technicalities, e.g.

    Et al: Rohlin,et al, 1988, p 47

    Ed: Deku,ed, 1989, p 60

    Op. cit: Bulla op cit. OrBulla, 1980,op cit.

    Ibid.

    Definitions, Delimitations, Significance

    Defineterms andconcepts sothatreaders can understandthecontext which the words

    are being usedortheirunusualorrestricted meaning.

    Another parameter for a research study establishes the boundaries, exceptions,

    reservations and qualifications inherent in every study: delimitations ans limitations.

    E.g.this study is limitedto; is focused; is not generalizableto all butonly to ,

    Scholarly Writing

    Do well to present a SCHOLARLY long essay or thesis. How do you do this?

    Writing is a craft and following conventions

    A highly readable manuscript should be the outcome of the writing process, and

    coherence is built into a study by using consistent terms, staging narrative thoughts

    andconnecting sentences and paragraphs

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    Beconsistentin theuseofterms

    Becoherent

    Correct grammar

    WRITING AS THINKING

    Start by writing down ideas

    Workthrough a numberofdrafts of paper,ratherthan try to polish the firstdraft.

    THEHABIT OF WRITING

    j Establish the writing process the discipline of writing on a continuous andregularbasis.

    j Establish good writing habitsj Justify yourtext (avoidleft aligning)j Font - Times New Romanj Font size 12or14j Spacing 1 (standard)

    The Following Sentences Adverbials (linking terms)can enrich yourwork:

    Firstly, furthermore, in particular, consequently, in other words, alternatively, in

    comparison, in addition, by contrast, similarly, admittedly, certainly, to digress, to

    recapitulate, to resume.

    As mentioned in ..,

    This is elaborated in section or chapter , However, Nevertheless,

    NB: vary yoursentences

    Referring ExpressionsReferring expressions areused to help clarify what goes with what in your text. A

    subject or participant introduced at one point in the text becomes the fulcrum on

    which both earlierandlaterreferences tiit willturn.Examples: the(definite articles),

    it, he/she (pronouns), this, that, those (demonstrative),some,many, much, all, none,

    each, any (quantifiers)

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    Others:

    j Such , so, the very, the same, previously, the former, the latter (the backwardreferrals)

    j Below, as we shall see, thus, hence,(the forward referrals)

    Coordinating Words

    and,in addition,

    These are all terms for your extending, elaboration, enhancing, analyzing and

    structuring.

    DISCUSSION

    Discussion is an essential partof academic work both as an informal preparation for

    the writing and as writings finaljustification. Informal discussion with friends and

    fellow students is an important preparation.

    Work handin hand with yoursupervisor. Take a look at previous long essays.

    TIME PLAN

    Candidate: Adama Kofi Supervisors: I.R.S Vate

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    DATE (fill

    in)

    CHAPTER/ACTIVITY DURATI

    ON

    RECEIVE

    D

    REMARKS

    Search forTopic 2 Months Accomplished

    Finalization of Topic/Draft of

    backgroundof study

    4 Weeks

    ChapterI

    Proposal: Draft &

    Final

    2 Months

    24/10/98

    20/11/98

    14/11/98

    24/11/98

    Defenseof Proposal and Final

    Adjustments on Proposal

    Chapter II: Review of Related

    Literature

    Draft

    Final

    2 Months

    ChapterIII: Methodology

    Questionnaire Development

    Draft

    Final

    Collection of Data

    Chapter IV: Analysis and

    Discussion of Findings

    Draft

    Final

    1 Month

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    Summary, Conclusion and

    Recommendation

    (Draft/Final)

    Thesis Submitted in

    Manuscript

    1 Month

    Typing, Editing and

    Submission of Final Thesis

    1 Month

    GOOD LUCK!!!!!!!!!!!!!

    ILLUSTRATION FOR STUDENTS

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    CHAPTER ONE

    1.0INTRODUCTION

    This section is largely informed by theideas of Goski (2009)GeneralGuidelines for

    writing a report, IPS.

    1.1Background to the Study

    Chapterone begins with a short backgroundtothe study. The primary goalofthese

    introductory paragraphs is to catch the attentionofthereaders andto getthem gain

    an insightintothe problem theresearch is seeking to address. It sets the stage forthe

    research work and puts your topic in perspective. The introduction often contains

    noteworthy and general statements about the need for the study. It uses vivid

    illustration or quotes and relevant background information to give the importof the

    study. It normally wouldend with whatthe papersets outto achieveorthe question(s)

    that seeks to answer?

    For example, the Background to a study entitled: An Assessment of Quality

    Assurance Practices in Higher Institutions of Learning in Ghana is given below

    -

    Example:

    Several indicators have shown that in recent times, the need for quality assurance in

    higherinstitutions in Ghana is crucial. It appears that standards ofeducation in higher

    institutions in Ghana have been declining in recenttimes.

    Forinstance,the scarcity ofresources reflected by thetotal numberof qualified senior

    secondary school graduates against the present number of both public and private

    higher Institutions of learning demonstrates a strain on the highereducational sector.

    In addition, availability of other important but scarce resources are believed to

    underpin the quality of higher education in Ghana. The committee of Review of

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    Educational Reforms (2002)reportedthat .mosttertiary institutions do not have a

    comprehensive mechanism formonitoring internal quality.

    Furthermore, an analytical study of highereducation in Ghana revealedthattheissue

    of financing, which is at the core of tertiary education development in Ghana, is

    inextricably linked with the perceived problem of quality andrelevance (Boateng and

    Ofori-Sarpong 2002). Recent developments in the jo b market in Ghana, is also

    revealing the need to further look at strategies that would enhance the quality of

    graduates from higher institutions of learning. The Association ofGhana Industries

    (AGI) has indicatedover and again that generally graduates producedin recenttimes

    in thecountry do not meet the expectations of industry (AGI, 2007). This need was

    re-emphasizedin thethemeofthe 2008 New YearSchoolofthe University ofGhana,

    Tertiary Education and National Development (Institute of Adult Education

    Handbook, 2008). The shortcomings attributedtocurrent graduates could possibly be

    adduced to the lack of comprehensive Quality Assurance mechanisms for both

    internal and external assessment processes. Arguably, it can be suggested that the

    focus ofHighereducation in Ghana seems to have been more quantity orientedthan

    quality oriented.

    Guided by thechanging needs oftheeconomy ofGhana,thereis needtoensurethat

    structures and academic programs of tertiary institutions guarantee that a system of

    formal quality assurance procedures are maintained at alllevels. This is toensurethe

    demonstration of quality ofoutput andconsistency.

    The question, however, is to whatextent are quality management practices imbued

    in public higher institutions of learning in Ghana? Is there a recognized and

    standardized system orframework forassuring quality of highereducation in Ghana?

    This study therefore soughtto find some answers tothese questions andto ascertain

    thelevelof quality assurance practices in some selected higherinstitutions oflearning

    in Ghana. Thestudy further examines how management systems facilitate quality

    outputofthecountrys Higher Institutions oflearning. Thestudy hypothesized that

    quality assurance practices in higher institutions of Learning in Ghana is below

    average at 1% level of significance. The study, therefore sought to serve as a

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    baseline barometer forquality assurance practices in Higher Institutions ofLearning

    in Ghana though exploratory in nature.

    1.2 Statement of the ProblemThe statement of the problem is the focal point of your research. It is just one

    sentence (with several paragraphs ofelaboration).

    Here,theresearcheris looking forsomething wrong.

    ...orsomething that needs close attention

    ...orexisting methods that nolongerseem to be working.

    Illustration:

    The frequency ofjob layoffs is creating fear, anxiety, and a loss of productivity

    among middle management workers.

    Whilethe problem statement itself is justone sentence, it is always accompanied by

    several paragraphs that elaborate on the problem.Present persuasive arguments

    why the problem is important enough to study . It includes theopinions ofothers

    (politicians, managers, other professionals). Explain how the problem relates to

    business