www.integral.co.uk
Your New
Maintenance Provider
for 2012?
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G ForewordWelcome to Integral UK Limited and thank you for taking the time to review our new brochure.
“Who are we?”Integral are ‘hard’ property facilities management specialists, with specific exper-
tise in providing Mechanical, Electrical and Fabric maintenance and installation
services.
“How big are we?”Integral possess a big company capability (a national service delivered by
over 2,000 directly employed engineers, with 12 regional offices),
combined with a small company mentality (providing a personal,
bespoke and accountable service, aimed at meeting customers own
unique and specific needs).
“How are we different?”Integral operate one of the UK’s largest mobile property
maintenance engineering fleets and unlike many of our
competitors, are independently owned. We are a stable and
successful business and offer customers a low risk, high
value alternative for maintenance services.
Our strong self delivery ethos allows us to stream-
line costs, processes and communication channels
and more effectively manage cost, quality and
service.
Contact Information
Mobile No: 07764840694 Telephone No: 01925 84 7724 Email Address: [email protected]
Lee Murfitt - Regional Sales Executive - North
Mobile No: 07736300120 Telephone No: 01925 84 7722 Email Address: [email protected]
Memberships and Accreditations Mark Whittaker - Regional Business Development Manager - North
Unit 12B, Oakbank Park, Oakbank Way, Livingston, West Lothian EH53 0TH
Office Address
Contents
Integral’s Services
What Integral can do for your business
Integral News
Our Locations
What Our Customers Say
Our Customers
Case Study 2
www.integral.co.uk
Memberships and Accreditations
Case Study 1
Integral’s Services
MECHANICAL & ELECTRICAL INSTALLATION PROJECTS
• Refurbishments,modificationsandextensionstosystemsinalltypesofbuildingswithminimaldisruption
• Plumbingandwaterhygieneworks• Airconditioningandairhandlingreplacementand
installation• Boilerandchillerdesignandreplacement• GeneratorandUPSworks
FIRE PREVENTION & MAINTENANCE
•MaintenanceandinstallationofFirePreventionandresponsesystems
•Providingfullcompliancetomeetallfireregulations
PFI/PPP PARTNERSHIPS
•Longtermfabricmaintenanceandspecialistmechanicalandelectricalservices
MECHANICAL, ELECTRICAL & FABRIC MOBILE MAINTENANCE
• Nationwidecoverage,24/7365daysperyear• Morethan2000directlyemployedskilledmobiletechnicians• Skilledplannedandreactivemaintenanceservices• Scheduledproceduresforpreventativemaintenance• Monitoringoftrendstoproducecostefficiencies• Reliablemaintenanceprogrammes• Buildingrefresherprogrammes• Brickwork,glazing,paintinganddecorating• Roofing,plumbingandjoineryservices• Falseceilings,computerandaltroflooring,carpeting
andpartitioning
HOUSING SERVICES - GAS INSTALLATION &MAINTENANCE, BUILDING FABRIC
• Specialistsinplannedandresponsivemaintenanceforsocialhousing
• Installation,servicingandmaintenanceofgasappliancesandcentralheatingsystems
• Voidinspectionsandremedialworksprogramming• Installation,exchangeandreadingofgasmetersfor• domesticandnon-domesticproperties
CLEANING SERVICES
• Directlyemployedstaffandcosteffectivesupplychainmanagement
• Comprehensivecleaningservices-regulartodeepcleaningandwindows
• Dustcontrolandmatting• Laundry,washroomservicesandjanitorialsupplies• Pestcontrolandwastemanagement
DATA CABLING/FIXED WIRE & PAT TESTING
•Expertdeliveryforcommercial,financialandindustrialinstallations
•Newbuildorretro-fit‘live’officeenvironments•TotalbuildingIntegratedcabling
•InstallingCAT5/6datacablingvoicesystems•Fibreopticandelectricalinstallations
•Specialistfixedandportableappliancetesting
Asoneofthe
largestindependentprovidersofproperty
maintenanceservicesintheUK,weworkwithover1,600clients,inover
40,000locationsacrossallindustrysectors.Weprovideour
customerswithacomprehensiverangeofhardandsoftservicestailoredtomeettheirexactrequirements
Theseconsistof:
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GIntegral’s Services
MAINTENANCE OF RESIDENT SITES
•Tailoredmechanicalandelectricalmaintenance•Reactivebuildingfabricmaintenance
•Lifecycleassetmanagement•AdditionalsupportfromMobileteams
•Installationprojects,refurbishmentandredecoration
FIRE PREVENTION & MAINTENANCE
•MaintenanceandinstallationofFirePreventionandresponsesystems
•Providingfullcompliancetomeetallfireregulations
INTERIOR FIT-OUT & REFURBISHMENT
•Projectmanagement•Interiorfit-out&refurbishment
•Bespokejoinerymanufactureandinstallation•Designandbuild
•Designandspaceanalysisplanning•Costconsultancy
•Furnituresupplyandinstallation
SECURITY & ACCESS CONTROL SYSTEMS
•InstallationandmaintenanceofsecurityEnergyManagementandControls
•FullBMSsupply,engineeringandprojectManagment•OnsiteandremoteBMS/ControlSystemtrouble-
shootingandcommissioning•PlannedandpreventativeBMS/ControlMaintenance•Powerandcontrolpaneldesignandconstruction•24/7alarmmonitoringandinterrogationfacilities
•Remoteenergymanagement•Meteringandcostanalysis
•Processcontrolapplicationsandengineering
ENERGY MANAGEMENT AND CONTROLS
•FullBMSsupply,engineeringandprojectManagement
•OnsiteandremoteBMS/ControlSystemtroubleshootingandcommissioning
•PlannedandpreventativeBMS/ControlMaintenance
•Powerandcontrolpaneldesignandconstruction•24/7alarmmonitoringandinterrogationfacilities
•Remoteenergymanagementmeteringandcostanalysis•Processcontrolapplicationsandengineering
SHOPPING CENTRE MAINTENANCE
•Statutorymaintenanceoflandlordsservices•Retailfit-outs
•Lifecycleprojectworks•Hoardingforvoids
DATA CABLING/FIXED WIRE & PAT TESTING
•Expertdeliveryforcommercial,financialandindustrialinstallations
•Newbuildorretro-fit‘live’officeenvironments•TotalbuildingIntegratedcabling
•InstallingCAT5/6datacablingvoicesystems•Fibreopticandelectricalinstallations
•Specialistfixedandportableappliancetesting
Asoneofthe
largestindependentprovidersofproperty
maintenanceservicesintheUK,weworkwithover1,600clients,inover
40,000locationsacrossallindustrysectors.Weprovideour
customerswithacomprehensiverangeofhardandsoftservicestailoredtomeettheirexactrequirements
Theseconsistof:
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G What Integral can do for your business
Cost Reduction: Wewillworkwith you to identifyand eliminate costwastage, includ-ingreducingthefrequencyofequip-mentbreakdownsandourspecialistengineers will ensure your equip-ment is professionally maintainedandworking atoptimal levels, thusextending their life. Our specialistdepartments suchasLightingSolu-tions and Energy and Sustainabilitycanachievefurtheroperationalcostsavings, which can be reinvestedelsewherewithinyourorganisation.
Budget Certainty:Ourforwardmaintenanceplansandconditionreportshelpcustomerstoplanandprioritisetheirfuturecapitalexpenditureprogrammes,reducingtheriskofanynastyandexpensivesurprises.
Value for Money: Ouronestopshopapproach;weselfdeliver92%ofourservices,meansourcommunicationwithyouisstreamlinedandweareableeffectivelymanagecostandserviceandpassthesesavingsontoyou.
Smooth Transition:Wewill ensure that the change toIntegralwillbecarefullyplannedandseamless, causing no disruption toyou.WehaveextensiveexperienceofdetailedmobilisationplanningandexpertMobilisationManagers.
Minimise business interruption:We are experienced within manysectorsandourEngineers,ManagersandHelpdeskhaveawidebreadthofknowledge. Our maintenance pro-grammeswillensurethatanyincon-venience and disruption is kept toanabsoluteminimum.
Key Benefits
What Integral can do for your business
Value for Money: Ouronestopshopapproach;weselfdeliver92%ofourservices,meansourcommunicationwithyouisstreamlinedandweareableeffectivelymanagecostandserviceandpassthesesavingsontoyou.
Reassurance:NamelyprovidingyoureassuranceandsafeguardingSafeguardingyourreputation,andbuildingusers.IntegralareIS018001,CHASandSafeContractoraccredited.Thismeansaswellasdetailed,under-stoodandrobustHealthandSafetyManagementsystems,weprovidecustomerswithpeaceofmindandexcellentworkingpractices,cou-pledwithbothselfandthirdpartyauditing.
Keen understanding of the current economic realities: Ourserviceistemperedbycustomercostconsiderations.Wearekeenlyawareofthebudgetarychallengesfacingorganisationsinthecomingyearsandcanprovidebespokemaintenanceprogrammes,whichmeetbothstatutoryobli-gationsandtheregularchangingneedsofbuildings.
Improve staff/tenant productivity and morale:OurspecialistengineersandManagerswewillworkwithyoutoensurecomfortconditionswith-intheworkingenvironmentaremaintained,whatevertheseason.Studieshaveshownimprovingcom-mercialofficespacecanincreaselevelsofproductivityby25%,reduceabsenteeism,helpretainstaff,encouragecommunicationsandultimatelyincreaseprofitability.
Reducing your procure-ment costs:TheLocalGovernmentAssociationin2011estimated thecostof ten-deringacontractcancostanorgan-isationanythingbetween£5,500to£13,000.Integralworkwithcustom-ersinlongtermopenandtranspar-entpartnerships,negatingtheneedtoregularlyretendercontracts.
Our Customers
Retail and Commercial Sector
Education Sector
Public Sector
Education Sector
TransportSector
www.integr
Our Customers
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Integral currently provide various property maintenace solutions to 1600 customers in over 40,000 locations and work in a diverse
variety of sectors including:
Public Sector
FinancialSector
Health Sector
LeisureSector
.integral.co.uk
Spring 2012Integral UK wins a place on Renfrewshire Council’s HVAC and Refrigeration Framework contract
Newcontractsuccessbuildsuponastrong12monthsofnewlocalauthoritycontractswithinScotland.
IntegralUKhasbeenawardedaplaceonRenfrewshireCouncil’sfouryearHVACandRefrigerationFrameworkcontractforthecouncil’scorporateproperties,buildingupontheexistingrelationshipwiththeCouncil,havingwonaplaceontheirElectricalServicesFrameworkearlierin2011.
IntegralarehighlyexperiencedinprovidingMechanicalandElectricalMaintenanceservicesforlocalauthoritiesandlast12monthshasseenabroadeningofthisexpertise.OthermajorcontractawardshavebeenNorthAyrshireCouncil’sHeating,VentilationandAirConditioningservicing,maintenanceandrepairscontract,EastAyrshireCouncil’sAirConditioningServiceContractandScottishBordersCouncil’sRepairsandMaintenanceServicescontract.
Integral’sBusinessDevelopmentManager,MarkWhittaker,commented,“WearedelightedtohavewonthecontractwithRenfrewshireCouncil,expandingtherangeofmaintenanceservicesweprovidetothem.
Thelast12monthshavebeenastrongyearforIntegralinthelocalauthoritysector,particularlywithinScotland.Ourin-depthknowledgeandkeenunderstandingoftheeconomicrealitieswhichfacethesector,combinedwithatrackrecordofdeliveringvalueformoneyandcontinuousimprovement,areallkeyfactorswhichhavecontributedtooursuccessthisyear.OurrobustHealthandSafetyprocedureshavealsopro-videdlocalauthoritieswiththereassurancethatthemainte-nanceservicesarebeingprovidedbyengineeringprofessionals.”
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January 2012 has seen the start of a new three year Planned and Reactive Mechanical
Maintenance contract with Dumfries and Galloway Council.
IntegralwillberesponsibleforlookingafterthemaintenanceneedsoftheCouncil’s diverse property portfolio,which include theCouncil’s offices,Nurseries,LeisureCentres(includingDGOnepictured),PrimaryandSecondarySchools,PoliceHeadquarters,FireStations,IndustrialParksandLibraries.
DumfriesandGallowayisthethirdlargestregioninScot-land.Itcovers2,380squaremilesandhasanestimatedpopulationof148,030,whichisaround60peopleasquaremilecomparedwiththeScottishaverageof168.ThebiggesttownisDumfrieswithanestimatedpopulationof37,110,followedbyStranraerwithanestimatedpopulationof10,600andAnnanwith8,240people.
TheCouncilhasavision“tomakeDumfriesandGallowaythebestplaceinScotlandtolive,learn,work,visitandgrow.”FromtheirLivingstonbase,IntegralUKhaveasignificantpresenceinpro-vidingmaintenanceservicestolocalauthoritiesinScotlandandcustomersincludeNorthAyrshireCouncil,RenfrewshireCouncil,EastAyrshireCoun-cil,ScottishBordersCouncilandEdinburghCouncil,forexample.
JamesBurnie,OperationsManagerforIntegralinScotland,commented,“WearelookingforwardtoworkingwithDumfriesandGallowayoverthecomingyears.OurextensiveexperienceofworkingwithlocalauthoritiesandotherpublicsectorbodiesinScotlandgivesusauniqueinsightintowhattheyneedfromamaintenanceprovider.WorkingwiththeCounciltoachievethedeliveryofsustainabledevelopment,addedvalueandcontinu-ousimprovementareallpartofourservicecommitmenttothem.”
Integral UK Wins Five Year National Property Contract
with National Grid
NewnationalcontractconsolidatesHardFacilitiesManagementServiceswithoneprovider-IntegralUKNationalGridPropertyisawhollyownedsubsidiaryofNationalGridthatspecialisesindealingwiththecompany’sUKpropertyportfolio-some645sitesacrosstheUK,whichcontainsaround1,680properties,includingformergasworks.Thepropertiesareextremelydiverseandrangefromshopsandofficesthroughtode-potsandresidentialproperties.NationalGridProperty’sgoalistoaddvaluetotheportfolio,minimi-seriskandcontributetoBrown-fieldregeneration.
Withsuchabroadportfolio,theNationalGridPropertyteamwerekeentoconsolidateHardFacilitiesManagementServiceintoonenationalcontractinordertorationalisetheirsupplychain,maintainstandardsandensurevalueformoney.Thisapproachalsoenablesstrongercontractpartnerrelationshipstobeestablishedwhilstprovidinggreaterservicecontrol.
Followinganintensiveselectionprocess,NationalGridPropertyhasappointedIntegralUKasthenewsupplierforBuildingFabricMaintenanceServices,acrosstheUK.DavidAbrahams,ContractPerformanceManagerforNational
GridPropertysaid:“BothmyselfandmyteamlookforwardtoworkingcloselywithIntegral.Overthecomingmonthswewillbecallingontheirskills,knowledgeandexpertisetosupportusinalltheHardFMserviceswedeliver.”
IntegralUKisdedicatedtobestinclassservicedelivery,theirexperienceandbusinessstructurewillnotonlysupportgrouprequirementsbutaffordaprogrammeofcontinuousimprovementandinnovation.
Integral NewsSpring 2012
For more Integral News Stories please visit
www.integral.co.uk
January 2012 has seen the start of a new three year Planned and Reactive Mechanical
Maintenance contract with Dumfries and Galloway Council.
IntegralwillberesponsibleforlookingafterthemaintenanceneedsoftheCouncil’s diverse property portfolio,which include theCouncil’s offices,Nurseries,LeisureCentres(includingDGOnepictured),PrimaryandSecondarySchools,PoliceHeadquarters,FireStations,IndustrialParksandLibraries.
DumfriesandGallowayisthethirdlargestregioninScot-land.Itcovers2,380squaremilesandhasanestimatedpopulationof148,030,whichisaround60peopleasquaremilecomparedwiththeScottishaverageof168.ThebiggesttownisDumfrieswithanestimatedpopulationof37,110,followedbyStranraerwithanestimatedpopulationof10,600andAnnanwith8,240people.
TheCouncilhasavision“tomakeDumfriesandGallowaythebestplaceinScotlandtolive,learn,work,visitandgrow.”FromtheirLivingstonbase,IntegralUKhaveasignificantpresenceinpro-vidingmaintenanceservicestolocalauthoritiesinScotlandandcustomersincludeNorthAyrshireCouncil,RenfrewshireCouncil,EastAyrshireCoun-cil,ScottishBordersCouncilandEdinburghCouncil,forexample.
JamesBurnie,OperationsManagerforIntegralinScotland,commented,“WearelookingforwardtoworkingwithDumfriesandGallowayoverthecomingyears.OurextensiveexperienceofworkingwithlocalauthoritiesandotherpublicsectorbodiesinScotlandgivesusauniqueinsightintowhattheyneedfromamaintenanceprovider.WorkingwiththeCounciltoachievethedeliveryofsustainabledevelopment,addedvalueandcontinu-ousimprovementareallpartofourservicecommitmenttothem.”
Case Study 1
Napier University
WebegantheMechanicalandElectricalBuildingServicescontractbackinFebruary2000andwearenowinour12thyearofworkingwiththiscustomer.WeprovidemaintenanceandrepairsforMechanicalandHeatingequipmentthroughoutsixcampusesacrossEdinburgh.Integralprovideafullrangeof
• MechanicalandElectricalBuildingServicesthatincludesthefollowing:• MechanicalandElectricalservices,reactiveandplannedmaintenance• Gasdetection,reactiveandplannedmaintenance• Ventilationsystems,reactiveandplannedmaintenance• Airconditioning,reactiverepairs• Capitalreplacementprojects• Heating/VentilationControlsSystems,reactiveandplannedmaintenance
ThekeybenefitsweprovidetotheUniversityare:
LongTermPartnership:Wehavedevelopedarelationshipoftrustandtransparency.
ValueforMoney:WehaveworkedwiththeUniversitytoensuretheirequipmentperformsatoptimallevelsandisprofessionallymaintainedbyourinhousestaff.
StreamliningCostsandCommunication:Ourstrongself-deliverycapabilityhasmeantwehavebeenabletomanagecostsmoreeffectivelyandprovidetheUniversitywithclearandup-to-dateperformanceinformation.
Mechanical & Electrical Contract
Working in collaboration with Universities
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Napier University
Mechanical & Electrical Contract
Aspartoftheircontinuingcommitmenttoencouragemoreyoungpeopleintothefacilitiesmanagementindustry,IntegralUK’sBusinessDevelopmentManager,MarkWhit-taker,deliveredaguestlecturetofinalyeardegreestudentsatLiverpoolJohnMooresUniversity’sSchooloftheBuiltEnvironmentinDecember.
TheUniversity,situatedinthecentreofLiverpool,iscurrentlythetwelfthlargestintheUK,withastudentpopulationoraround24,000.MarkwasinvitedbySeniorLecturer,NazaliMohdNoor,whoaswellasteachingthestudents,iscurrentlyworkingonaresearchpaperonBS11000StandardforCollaborativeWorkingwithintheFacilitiesManagementsector.
MarkWhittakerexplainsIntegral’sinvolve-ment,“HavingalreadyworkedwithNazonhisBS11000researchproject,IwasdelightedtobeaskedtosharemyexperienceandprovidepracticalinsightstotheUniversitystudents.FacilitiesManagementisarelativeyoung,dynamicandexcitingindustrytoworkin,isforecasttogrowby15%by2015andwearekeentoencourageotherstoworkinthesec-torandtocontributeanddeveloptheirskills.Thelecturealsofocusedonhowcontractorsmustdelivercustomerspecificsolutionsandontheincreasedimportanceofsocialmedia”
PartofMark’slecturealsocontainedtheopinionsofsomehighprofilepeoplewithintheindustry.Headds,“IwantedabroadspectrumofopinionsandcontactedsomerespectedindustryfiguresfortheirthoughtsonwhatattractedthemtoworkingintheFacilitiesManagementSectorandthechal-lengesandopportunitiesfacingtheindustryinthefuture.Theirinputwasfantastic.”
“WerecognizethereisacontinuingskillsshortageimpactingourindustryandIntegralarekeentomakeapositivecontributiontoencouragingpeopletojointheindustryandhelpsolvetheshortage.”
NazaliMohdNoorcommentedafterwards,“IinvitedMarktosharehisFMwisdominfrontofmyfinalyearundergraduatestudents,wherehedeliveredabsolutelyfantasticlectureaboutFMprocurement.Thestudentsenjoyedthesessionandprovidedhimaverypositivefeedbackabouthissession.”
Integralcurrentlyemploy80apprenticeseachyearacrosstheUKandalsoworkcloselywithBarnadosonamentoringschemewithyoungpeople.WithinLiverpoolIntegral’scustomersincludetheUniversityofLiverpoolandNationalMuseumsLiverpool.
MarkplanstodeliveranotherguestlectureforthestudentsofLeedsMetropolitanUniversityinMay2012.
Pictured:MarkwithSeniorLecturer,
NazaliMohdNoor,ofLiverpoolJohnMoores
University.
Working in collaboration with Universities
In a service industry our people are our greatest assets and it is due to their performance and ‘can-do’ attitude that we retain our existing contracts and continue to develop our business.
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In a service industry our people are our greatest assets and it is due to their performance and ‘can-do’ attitude that we retain our existing contracts and continue to develop our business.
www.Integral.co.uk
Case Study 2
Tayside Police
IntegralhaveworkedwithTaysidePolicesinceJuly2008,coveringapproximately9buildingsthroughoutTayside,providingmaintenanceandrepairsforMechanicalandHeatingequipment.
Integralprovideafullrangeofmechanicalandbuildingservicesthatincludesthefollowingservices:
• 24/7Helpdeskoperation• Mechanicalservices,reactiveandplannedmaintenance• Publichealthservicesmaintenance• Watersystems• Controls• Gasdetection• Ventilationsystems• Airconditioning• Capitalreplacementprojects• EnvironmentandEnergyManagement
KeyBenifits:
BespokeService:
Integralhaveabreadthofengineeringexperienceandinunderstandingdifferentorganisationshavedifferentneedsfortheirpropertymaintenance.OurmaintenanceservicetoTaysidePoliceisgearedtowardsensuringthatitdoesnotinterrupttheircorefunctions.Thusallourengineersarecarefullysecurityvettedandmaintenanceappointmentsaremadewellinadvanceattimeswhichareconvenienttothepoliceforce
Mechanical and Heating Contract
“Weunderstandtheneedforpublicsectorbodiestoachievevalueformoneyandcontinuousimprovementintheirassetmanagement.Propertyoperationalcostsareamajorexpenditureandweareawareofhowcruciallyimportantboththeconditionandperformanceofbuildingassetsareineffectivelymanagingthesecosts.Ourextensiveexperienceandavailabilityofresourcestodelivertheser-vicerequirementsinthissectorwerefactorsinourfavourandwewillbringafresh,collaborativeandinnovativeapproachtothiscontract.”
MarkWhittakerBusinessDevelopmentManager
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Mechanical and Heating Contract
Working in partnership with Public Sector Bodies
Asanationalpropertymaintenanceprovider,IntegralUKLimitedhavemanyyearsexperienceofworkinginpartnershipwithanumberofPublicSectorBodiesandLocalAuthoritiesofvaryingsize.Throughourspecialistpropertymaintenanceknowledgeandtechnicalexpertise,wehaveworkedinpartnershipwiththemto:
• Achievevalueformoney,continuousimprovementandinnovationintheirasset managementstrategies.• Optimiseequipmentperformanceandextenditsnaturallife.• Reduceenergyconsumption,includingprovidingsustainableLightingandEnergysolutions, EnergySurveysandstaffeducationprogrammes.• Supportthemoncapitalreplacementprogrammes,usingourin-houseinstallations capability.• Carryoutassetverificationsurveys,assetconditionssurveysandfiveyearmaintenance plans.
Ourgoalistoprovideacuttingedgeserviceprovision,whilstinitiallyworkingcloselywithcustomerstounderstandtheirspecificanduniqueneedsandthendeliveringabespokepropertymanagementservicewhichmeetstheseneedsandhelpsachievetheirorganisationalgoals.
Weunderstandcustomerspreferlocallybasedengineerstobeworkingattheirbuildingsandourscaleandstrongself-deliverycapability(92%)meanweemploypeoplethatliveandworkwithinthesamelocality.Weemploylocalengineerstoensurethatwepossessthebestlocalknowledgeandcanrespondrapidlytoanyreactivetask.Bysendingthesameengineers,theyalsogainfamiliarityofthepremisesandstaff,aswellastheequipment.
Wealsounderstandtheimportanceofsup-portingthelocaleconomyandhavedealsinplacewiththelocalmaterialandplanthiresupplychain,rangingfromlocalindependentsupplierstonationalmulti-siteoperators.Wealsolooktouselocalsub-contractorpartners,asandwhenrequired.
Thebenefittoourcustomersisthatthroughourbuyingpower,weareabletopurchasematerialsandhireplantatverycompetitiveprices.Inturnthesesavingsarepassedontoourcustomers.Competitivepricesarealsoalignedtoexcellentcustomerservice;forexampleopeninghourswhichsuitourandourcustomersbusinessneeds,goodlevelsofshelfstockandthespeedydeliveryoforderedparts.
Support to the Local Economy
Thereiscurrentlyaskillsshortagewithinourindustryandweworkwithourcustomerstoencouragepeopleintoacareerinpropertymaintenance,includingrunningvariousappren-ticetrainingprogrammes.Thesebenefitsthelocalcommunitybymaintainingasustainablelocalworkforceandensuringthattradeskillsarepassedontothefuturegeneration.
InadditiontoourapprenticesschemeswealsoworkwithBarnardo’stohelphomelesspeoplegainworkexperienceandallowthemtointe-gratebackintowork.WehavearrangementswithBarnardo’sinvariouscitycentresacrosstheUK,toofferyoungpeopletheopportunitytogetinvolvedin“handson”traininginawidevarietyofskillsandareas.
Investing in the Future
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Memberships and Accreditations
Require more
information?
Whynotvisitourwebsite?
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Memberships and Accreditations
Awards and Accreditations
•Awarded ISO 14001 EnvironmentalManage-mentAccreditation
•National EnvironmentalAward for our LowCarbonFleet
•IntegralUKrankedinSundayTimes“TopTrack250”listingoftheUK’s
“Largest”mid-marketprivatecompanies•BAFEAccreditationforIntegralUK’sFire
ExtinguishersDivision•FleetHeroEnvironmentalAwardfor
IntegralUK
WestofEnglandBusinessoftheYear
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Unit17,TremarlIndustrialEstate,LlandudnoJunctionLL319NFTel:01492573100Fax:01492573015
Unit1,SpringRoad,Smethwick,Warley,WestMidlandsB661PETel:01215535511Fax:01215535057
Directions and details
ChurchGateCourt,3ChurchRoad,Whitchurch,CardiffCF142DYTel:02920692360Fax:02920619867Directions and details
1290AztecWest,Almondsbury,BristolBS324SGTel:01454278900Fax:01454201169Directions and details
Unit8,LustleighClose,MatfordBusinessPark,ExeterEX28PWTel:01392825980Fax:01392825981Directions and details
With 12 Loactions
in the UK and over 2000 engineers living local to you, we are your local Facilties and Building Maintenace Provider.
www.Integral.co.uk
War
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720BirchwoodBoulevard,Birchwood,Warrington,CheshireWA37QZTel:01925847700Fax:01925847704
Our Locations
Directions and details
Directions and details
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1stFloor,LeoHouse,RailwayApproach,
WallingtonSurreySM60DXTel:02085443500Fax:02085443580
Directions and details
1stFloor,47-49BoroughHighStreet,
LondonSE11NBTel:02079404400Fax:02079404419
RosemaryHouse,LanwadesBusinessPark,Kentford,
SuffolkCB87PNTel:01638554420Fax:01638751274
Directions and details
Unit3A,QueenStreet,Stourton,
LeedsLS101SLTel:01132728950Fax:01132720339
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Unit3A,QueenStreet,NorrisHouse,CrawhallRoad,Newcastle-upon-Tyne
Tyne&WearNE12BBTel:01912611071Fax:01912328069
Directions and details
Unit12B,OakbankPark,OakbankWay,Livingston,WestLothianEH53OTH
Tel:01506448330Fax:01506440630
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Key
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Email Email Email Email Email Email Email
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GJustliketosaythatyourelectricianDonisaveryhelpfulguy.WehadanissuewiththeheatingtoBlockDlastMonday,hehappenedtobeonsiteandwhenIapproachedhimhegotinvolvedstraightawayreplacingtheoverheatedcableintheboilerhouse.HealsothenwashappytotakealookatBlockFandprovideguidanceonputtingascopeofworkstogetherforpricing.Pleasepassonmythanks
DenisKeaskin,AreaEngineer,
NationalGridProperty(January2012)
“CanIjustsayhowhelpfulandfriendlythetwoengineerswere.Theywereefficientandveryhelpfuldoingextrajobswhilsttheywerehere.”
MarnyWallace,Estates&FacilitiesNHSAiredale,BradfordandLeeds
(December2011)
“A.E.Robb&AssociateshaveworkedwithIntegralUKLimitedinaprofessionalcapacitycarryingoutplannedpreventativemaintenancetogetherwithreactivefirstlinesupportatProStrakanGroupLim-itedinGalashiels,Scotlandsince2006.
WehavenohesitationinrecommendingIntegral’sservicesaswehavealwaysfoundthemtobeexcep-tionallyflexibleandconscientiousincarryingouttheirduties.Anyissuesencounteredhavealwaysbeendealtwithinaprofessionalandcosteffectivemanner.”CraigPowell,SeniorConsultant,A.E.RobbAssociates(June2011)
Customer Testimonials
“TheIntegralengineerLeeO’Brianhasbeenama-jorfactorinourgoodrelationshipwithIntegral.Healwaysgoesaboveandbeyondwhatweexpectandhasidentifiedmanyissuesthathavesavedusmoneyviathedefectrectificationprocess.Hispositive,can-doattitudemirrorstheculturewedemandatTheHepworthWakefieldandamajorreasonforthepositiveperceptionwehaveofIntegral.AlthoughwehaveonlyhadoneyearinpartnershipwithIntegral,wehavealreadyseenenoughthatconvincesusthatIntegralwillbealong-termpartnerforTheHepworthWakefield.”
RoyTaylor,EstatesManagerTheHepworthWakefield(August2011)
“Wehavejusthadawash-upmeetingaboutoureventon2ndJulyandonethingwhichhascomeoutofitishowbrilliantAndyandJohnwereonSatur-day.Nothingfazedthemandnothingwastoomuchtrouble.Theycertainlywerestrongcontributorstothesmoothrunningofthedayandtheteamherewanttoputtheirthanksonrecord.”SueEllis,AssistanttotheGeneralManager
CarlisleRacecourseCompanyLimited(July2011)
“SincethecontractstartedIhavebeenveryim-pressedwiththewayIntegralhavegoneabouttheirbusiness.Theyhavedemonstratedatechnicalexpertiseandhealth&safetyawarenessthatissec-ondtonone.Ihavenohesitationinrecommendingthiscontractor.”
AlanArmstrong,SeniorBuildingSurveyor,RenfrewshireCouncil(March2011)
Integral UK Limited1290 Aztec West Almondsbury
Bristol BS32 4SG
Tel: 01454 278900Fax: 01454 201169
www.Integral.co.uk Produced by L.MurfittV5 Spring 2012