Download - William Isaiah Joe Final
William Isaiah Joe
1631 74th Street Unit B, Lubbock, Texas 79423 ● (806)544-3093 ● [email protected]
Objective Detail oriented, punctual, and service oriented individual seeking full-time position designing, improving,
developing products and processes for a company at high quality and low cost..
Education B.S., Industrial Engineering Exp. Grad.: May 2016
Texas Tech University, Lubbock, Texas GPA: 3.01
Coursework includes communication techniques, improvements of the workplace and the development of
employees. Also includes optimization skillset, statistics, manufacturing, facilities planning, systems, data
analysis, quality assurance and ergonomics.
Skills • Six Sigma Certification Green Belt
• Verbal and written correspondence
• Statistics/Data Analysis/Quality Assurance methods
• Ergonomics/Workplace design
• Improvement of Production/Manufacturing
lines
• Management Systems Control experience
• Arena Simulation program
• Facilities Layout Planning
• Time Management skills
• Communication skills
• Customer service
• Laboratory procedures
• Breaker Tests
• Microsoft Office
Experience
Server / Waiter / Bartender January 2013 to present
Cheddar’s Casual Café, Lubbock, Texas
• Ensured and provided quality service to guests during their visit to the restaurant.
• Managed payments from guests.
• Maintained cleanliness of the bar and service area throughout shifts.
• Aided in the development of new team members.
• Occasionally was a shift leader for the front of house – servers, bar, hosts, and bussers.
Detailer/Shop Hand September 2012 - January 2013
Hayes Motor Company, Lubbock, Texas
• Cleaned and detailed cars before putting them on the car lot to be sold
• Drove cars to repair shops and picked them up
• Rearranged cars in the lots according to manager
• Maintained cleanliness of detailing garage.
Waiter/Server / Busser / Key Manager / Trainer June 2009 - January 2012
Logan’s Roadhouse, Lubbock & Odessa, Texas
• Leadership among co-workers.
• Managed payments from guests.
• Developed & improved techniques to upsell menu items.
• Developed & improved customer service and customer encounter skills.
• Aided co-workers develop & improve skills.
• Trained new team members, certified trainer.
Summer Intern - Laboratory Technician May 2012 to August 2012
Universal Pressure Pumping, Inc. Midland, Texas
• Conducted water analysis tests to decide on whether or not to use certain water for breaker tests.
• Performed acid strength, cement hardening, slick water, paraffin tests for field engineers.
• Hydraulic fracturing.
• Decision-making strengthened when conducting breaker tests , how much of which chemical to add.
• Problem solving and constructive criticism strengthened on results of tests, how accurate tests were.
Involvement Current Member of Industry of Industrial Engineers
• Spoke to representatives from various companies (i.e., Disney, Southwest Airlines) for mock
interviews, resume critiques.
• Participated in tours of Dell, FreeScale Semiconductor Industries, and 3M in Austin, Texas.
• Participated in tours of FedEx, Raytheon, DFW Airport in Dallas, Texas.
• Learned further about Industrial Engineering and future employment opportunities.
Member of Texas Tech Saddle Tramps
• Community service & volunteer work, Holiday Happenings, CASA Walk, Susan G. Komen Walk for
the Cure, Visited elementary schools to encourage students before S.T.A.R testing.
• Carried out Texas Tech traditions, wrapping Will Rogers, bell circles, bell tower maintenance and
care.
• Lived by a moral code of “Pride, Work, Spirit, Leadership & Sacrifice.”
• Secretary for the organization for 1 year, provided follow-up of meetings and took meeting minutes.
• Sergeant-At-Arms for 1 year, organized events for the organization and maintained order and dress
code at organizational events.
• Leadership development organization and time management construction as sergeant when created
worksheets and scheduling for events for the organization.
References
Luis Orona
(432) 202-8544
Lab Supervisor/Engineer
Universal Pressure Pumping, Inc.
Robert Ornelas
(432)239-5095
Civil Engineer, Texas Department of Transportation
Jordan Benge
(806)420-5280
Manager / Chef