![Page 1: W9:CHAPTER 15 Oral Communication Essentials · 11/9/2011 · Ch 15 - 2 Enhance the basic quality of your voice Use voice effectively Strengthen your personal style Classify delivery](https://reader035.vdocuments.mx/reader035/viewer/2022070718/5ede31fcad6a402d666980aa/html5/thumbnails/1.jpg)
W9:CHAPTER 15
Oral Communication Essentials
![Page 2: W9:CHAPTER 15 Oral Communication Essentials · 11/9/2011 · Ch 15 - 2 Enhance the basic quality of your voice Use voice effectively Strengthen your personal style Classify delivery](https://reader035.vdocuments.mx/reader035/viewer/2022070718/5ede31fcad6a402d666980aa/html5/thumbnails/2.jpg)
LEARNING OUTCOMES/OBJECTIVES
© 2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly
accessible website, in whole or in part.
Ch 15 - 2
Enhance the basic quality of your voice
Use voice effectively
Strengthen your personal style
Classify delivery styles by type
Prepare note cards, gather material, analyze your audience, and plan
Deliver presentation following effective speech and delivery techniques
Identify tasks and techniques associated with special presentation situations
![Page 3: W9:CHAPTER 15 Oral Communication Essentials · 11/9/2011 · Ch 15 - 2 Enhance the basic quality of your voice Use voice effectively Strengthen your personal style Classify delivery](https://reader035.vdocuments.mx/reader035/viewer/2022070718/5ede31fcad6a402d666980aa/html5/thumbnails/3.jpg)
1. STORYTELLING
© 2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly
accessible website, in whole or in part.
Ch 15 - 3
![Page 4: W9:CHAPTER 15 Oral Communication Essentials · 11/9/2011 · Ch 15 - 2 Enhance the basic quality of your voice Use voice effectively Strengthen your personal style Classify delivery](https://reader035.vdocuments.mx/reader035/viewer/2022070718/5ede31fcad6a402d666980aa/html5/thumbnails/4.jpg)
1.1 Purpose
© 2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly
accessible website, in whole or in part.
Ch 15 - 4
Inform
Stimulate imagination
Build community
![Page 5: W9:CHAPTER 15 Oral Communication Essentials · 11/9/2011 · Ch 15 - 2 Enhance the basic quality of your voice Use voice effectively Strengthen your personal style Classify delivery](https://reader035.vdocuments.mx/reader035/viewer/2022070718/5ede31fcad6a402d666980aa/html5/thumbnails/5.jpg)
1.2 Benefits
© 2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly
accessible website, in whole or in part.
Ch 15 - 5
Feels comfortable
Requires active listening
Involves audience emotionally
![Page 6: W9:CHAPTER 15 Oral Communication Essentials · 11/9/2011 · Ch 15 - 2 Enhance the basic quality of your voice Use voice effectively Strengthen your personal style Classify delivery](https://reader035.vdocuments.mx/reader035/viewer/2022070718/5ede31fcad6a402d666980aa/html5/thumbnails/6.jpg)
2. Enhancing Voice Quality
© 2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly
accessible website, in whole or in part.
Ch 15 - 6
Proper control of breathing
Proper control of the articulators
Jaw
Tongue
Lips
![Page 7: W9:CHAPTER 15 Oral Communication Essentials · 11/9/2011 · Ch 15 - 2 Enhance the basic quality of your voice Use voice effectively Strengthen your personal style Classify delivery](https://reader035.vdocuments.mx/reader035/viewer/2022070718/5ede31fcad6a402d666980aa/html5/thumbnails/7.jpg)
3. Using Your Voice Effectively
© 2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly
accessible website, in whole or in part.
Ch 15 - 7
Pitch Highness/lowness of voice
Volume Use appropriate volume level
Speed Vary speed
Tone Emphasis Enunciation Sound each part of word correctly
Pronunciation Join sounds correctly
![Page 8: W9:CHAPTER 15 Oral Communication Essentials · 11/9/2011 · Ch 15 - 2 Enhance the basic quality of your voice Use voice effectively Strengthen your personal style Classify delivery](https://reader035.vdocuments.mx/reader035/viewer/2022070718/5ede31fcad6a402d666980aa/html5/thumbnails/8.jpg)
4. Strengthening Your Presence
© 2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly
accessible website, in whole or in part.
Ch 15 - 8
Confidence
Too much?too little?
Enthusiasm
Sincerity
Friendliness
Eye contact
Body actions
Facial expressions
Gesture
Posture
Appearance
![Page 9: W9:CHAPTER 15 Oral Communication Essentials · 11/9/2011 · Ch 15 - 2 Enhance the basic quality of your voice Use voice effectively Strengthen your personal style Classify delivery](https://reader035.vdocuments.mx/reader035/viewer/2022070718/5ede31fcad6a402d666980aa/html5/thumbnails/9.jpg)
© 2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly
accessible website, in whole or in part.
Ch 15 - 9
5. Oral Presentations
![Page 10: W9:CHAPTER 15 Oral Communication Essentials · 11/9/2011 · Ch 15 - 2 Enhance the basic quality of your voice Use voice effectively Strengthen your personal style Classify delivery](https://reader035.vdocuments.mx/reader035/viewer/2022070718/5ede31fcad6a402d666980aa/html5/thumbnails/10.jpg)
5.1 Purposes of Oral Presentations
© 2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly
accessible website, in whole or in part.
Ch 15 -10
To inform
To persuade
To entertain
![Page 11: W9:CHAPTER 15 Oral Communication Essentials · 11/9/2011 · Ch 15 - 2 Enhance the basic quality of your voice Use voice effectively Strengthen your personal style Classify delivery](https://reader035.vdocuments.mx/reader035/viewer/2022070718/5ede31fcad6a402d666980aa/html5/thumbnails/11.jpg)
5.2 Types of Oral Presentations
© 2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly
accessible website, in whole or in part.
Ch 15 -11
ManuscriptWritten word for word, then
read to audience
Memorized
ImpromptuNo time to prepare
ExtemporaneousDelivered from notes
![Page 12: W9:CHAPTER 15 Oral Communication Essentials · 11/9/2011 · Ch 15 - 2 Enhance the basic quality of your voice Use voice effectively Strengthen your personal style Classify delivery](https://reader035.vdocuments.mx/reader035/viewer/2022070718/5ede31fcad6a402d666980aa/html5/thumbnails/12.jpg)
5.3 Preparing for an Oral Presentation
© 2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly
accessible website, in whole or in part.
Ch 15 -12
Determine your purpose.
Inform?persuade?
Analyze your audience.
Gather supporting information.
Organize your presentation.
Select appropriate presentation aids.
Prepare your presentation.
Rehearse.
![Page 13: W9:CHAPTER 15 Oral Communication Essentials · 11/9/2011 · Ch 15 - 2 Enhance the basic quality of your voice Use voice effectively Strengthen your personal style Classify delivery](https://reader035.vdocuments.mx/reader035/viewer/2022070718/5ede31fcad6a402d666980aa/html5/thumbnails/13.jpg)
5.4 Parts of a Presentation
© 2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly
accessible website, in whole or in part.
Ch 15 -13
OpeningGain attention
Preview main points
Body You-viewpoint
Emphasize main points
ClosingIndicate clear ending
Summarize main points
![Page 14: W9:CHAPTER 15 Oral Communication Essentials · 11/9/2011 · Ch 15 - 2 Enhance the basic quality of your voice Use voice effectively Strengthen your personal style Classify delivery](https://reader035.vdocuments.mx/reader035/viewer/2022070718/5ede31fcad6a402d666980aa/html5/thumbnails/14.jpg)
5.5 Organizational Patterns
© 2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly
accessible website, in whole or in part.
Ch 15 -14
Chronological
Topical
Spatial
Causal
Comparative
Problem and solution
Direct or indirect
![Page 15: W9:CHAPTER 15 Oral Communication Essentials · 11/9/2011 · Ch 15 - 2 Enhance the basic quality of your voice Use voice effectively Strengthen your personal style Classify delivery](https://reader035.vdocuments.mx/reader035/viewer/2022070718/5ede31fcad6a402d666980aa/html5/thumbnails/15.jpg)
5.6 Keys for Delivering an Effective Oral
Presentation
© 2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly
accessible website, in whole or in part.
Ch 15 -15
Start positively.
Remain calm.
Use presentation aids effectively.
Evaluate audience feedback.
End positively.
Respond to questions.
![Page 16: W9:CHAPTER 15 Oral Communication Essentials · 11/9/2011 · Ch 15 - 2 Enhance the basic quality of your voice Use voice effectively Strengthen your personal style Classify delivery](https://reader035.vdocuments.mx/reader035/viewer/2022070718/5ede31fcad6a402d666980aa/html5/thumbnails/16.jpg)
6. COMMUNICATING IN SPECIAL
PRESENTATION SITUATIONS
© 2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly
accessible website, in whole or in part.
Ch 15 -16
![Page 17: W9:CHAPTER 15 Oral Communication Essentials · 11/9/2011 · Ch 15 - 2 Enhance the basic quality of your voice Use voice effectively Strengthen your personal style Classify delivery](https://reader035.vdocuments.mx/reader035/viewer/2022070718/5ede31fcad6a402d666980aa/html5/thumbnails/17.jpg)
6.1 Emceeing an Event
© 2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly
accessible website, in whole or in part.
Ch 15 -17
Welcome the audience.
Introduce the head table.
Acknowledge dignitaries.
Assist program participants.
Moderate a question-and-answer session.
Conclude the event.
![Page 18: W9:CHAPTER 15 Oral Communication Essentials · 11/9/2011 · Ch 15 - 2 Enhance the basic quality of your voice Use voice effectively Strengthen your personal style Classify delivery](https://reader035.vdocuments.mx/reader035/viewer/2022070718/5ede31fcad6a402d666980aa/html5/thumbnails/18.jpg)
6.2 Introducing a Speaker
© 2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly
accessible website, in whole or in part.
Ch 15 -18
Identify your purpose.
Gather information.
Develop the presentation.
Rehearse.
Deliver the introduction with skill and confidence.
![Page 19: W9:CHAPTER 15 Oral Communication Essentials · 11/9/2011 · Ch 15 - 2 Enhance the basic quality of your voice Use voice effectively Strengthen your personal style Classify delivery](https://reader035.vdocuments.mx/reader035/viewer/2022070718/5ede31fcad6a402d666980aa/html5/thumbnails/19.jpg)
6.3 Moderating a Web Conference
© 2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly
accessible website, in whole or in part.
Ch 15 -19
Before the event
help speaker log in
provide backup of presentation
make liquid available
turn off noise distractions
provide standby messages to early participants
![Page 20: W9:CHAPTER 15 Oral Communication Essentials · 11/9/2011 · Ch 15 - 2 Enhance the basic quality of your voice Use voice effectively Strengthen your personal style Classify delivery](https://reader035.vdocuments.mx/reader035/viewer/2022070718/5ede31fcad6a402d666980aa/html5/thumbnails/20.jpg)
6.4 Moderating a Web Conference
© 2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly
accessible website, in whole or in part.
Ch 15 -20
During the event
welcome audience
instruct audience on equipment
formally introduce speaker
answer questions typed by audience
fill in silent spots
keep an eye on the clock
![Page 21: W9:CHAPTER 15 Oral Communication Essentials · 11/9/2011 · Ch 15 - 2 Enhance the basic quality of your voice Use voice effectively Strengthen your personal style Classify delivery](https://reader035.vdocuments.mx/reader035/viewer/2022070718/5ede31fcad6a402d666980aa/html5/thumbnails/21.jpg)
6.5 Participating in Media Events
© 2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly
accessible website, in whole or in part.
Ch 15 -21
News conferences
Introduce yourself.
Keep remarks short.
Speak confidently.
Radio or television interviews
Create a succinct and clear “sound bite.”
Pay attention to voice quality and nonverbal cues.
![Page 22: W9:CHAPTER 15 Oral Communication Essentials · 11/9/2011 · Ch 15 - 2 Enhance the basic quality of your voice Use voice effectively Strengthen your personal style Classify delivery](https://reader035.vdocuments.mx/reader035/viewer/2022070718/5ede31fcad6a402d666980aa/html5/thumbnails/22.jpg)
WHAT HAVE WE LEARNT?
© 2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly
accessible website, in whole or in part.
Ch 15 -22
Use voice effectively
Enhance quality of your voice
Strengthen your personal style
Classify delivery styles by type
Delivering presentations
Prepare note cards, gather material, analyze your audience, and plan
Deliver presentation following effective speech and delivery techniques
Identify tasks and techniques associated with special presentation situations