On the web, kiosks, STB’s or mobile.ACCESSIBLE
Teach it only once, it never forgets.TRAINABLE
orManuallyAutomatically
Intention management scenarios.KNOWLEDGEABLE
Never makes a mistake.ACCURATE
Low confidenceZero confidence
Acts based on user credentials. SEGMENTABLE
Hi how can I
help you?
Welcome Mr Smith,
as a premium customer,
I’ll be your private digital
assistant today
No limit for the #of concurrent interactions.
SCALABLE
1/2 million answers/month
Detailed analytics & reports.MEASURABLE
Covers 80% of all content from day 1.COMPREHENSIVE
Information from
Support e-mails
Call center transcripts
Support tickets
Case studies.EFFICIENT
Major mobile operator with 15+ million subscribers:4% increase in FCR3% reduction in average call duration3% reduction in average cost per call10% reduction in back office transfers
Johnson&Johnson:12% uplift in o.b. tampon salesJames Burke Marketing Award nomination
Major bank, Subsidiary of BNP Paribas:Winner of “Best call center technology” award
THE KNOW-HOW Proprietary patent-pendingtechnology
trusted by these brands and noticedby Google.
Thank you!
Ekim Nazim KayaPresident Botego Inc
“Never send a human to do a machine's job”