Ideas to Action
UF Foundation’s Donor Relations Advisory Council
For those who are prepared…For those who are prepared…
…chaos brings opportunity
• The willingness… even enthusiasm… to change EVERYTHING combined with the wisdom to understand what must NEVER be changed.
Values• Respect — We value the thoughts and opinions
of others.• Accountability — We do what we say we will.• Integrity — We always do the right thing.• Stewardship — We express consistent and
genuine gratitude.• Excellence — We want to be the best.
Trusted Advisor
What are the 5 MOST important things you must do to position yourself as a true Trusted Advisor to the donors you work with?
Source Credibility
C + R + IS-O
Web Of Value
Extreme Customer Focus
VOD
Moments Of Truth
Page 8
MOT• What do you
think are the top 5 MOT for most donors?
WOM
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SOT DWYSYWD FWYS S P/T GALMTTE
THANK YOUIf you have any questions at all please do not hesitate to send a note or call.
My email address is: [email protected]
PLEASE connect with me on LinkedIn
Also, you might find value in the ideas I share in my blog. You can sign up for it at:www.blog.johnspence.com
Lastly, these slides have already been uploaded to:
www.slideshare.net/johnspence