Download - Top Business Outsourcing Center
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Company Overview
• We expertise in business process outsourcing & knowledge process outsourcing
• Technical consultancy & support for clients available
under one roof
• Key skills include quality management, customer satisfaction, target monitoring & achievement
• Productivity improvement using latest technical skills &
competitor analysis based on current market study
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Our Offerings
• Information Technology • Telecom • Banking & Finance • Retail • Health Care • Internet service provider • Web based businesses
Industry Verticals
Horizontal Offering
Market research & Surveys, Toll free number services, Technical support services, Inbond & Outbond support services, Customer infrastructure support, Email support
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Customer Lifecycle Management Services
How you can increase revenue, expand margins, increase customer satisfaction, reduce churn and support overall competitive differentiation.
Summary of customer lifecycle management:
• Customer Care - Pre Sales, Shipping/Delivery queries, warranty entitlement.
• Account Management - Customer acquisition,
retention & sales lead management.
• Technical Support - Remote support, certified engineers availability, 99% first call resolution
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Customer Service Credentials • Experience in customer retention / customer query
handling for all industries
• 98 % first call resolution, 100% customer satisfaction, call control, maintaining average handling time & strict quality management
• Live call monitoring and instant feedback for 100% call
resolution
• Toll free number services & Call recording for future business improvement
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Social Media Marketing
Social Media benefits & platforms:
• Website Traffic & conversions • Brand Awareness • Enhanced support for customers • Brand identity development • Customer interactive set • Reach out to a broad client base
Get all the support you need for social media marketing by
PcSupport247
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Management Team
Jobin John - Founder & CEO [email protected] 1-888-644-7795
Social Media for PcSupport247
www.facebook.com/pcsupport247Inc
www.twitter.com/pcsupport247
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Thank You