top business outsourcing center
TRANSCRIPT
Company Overview
• We expertise in business process outsourcing & knowledge process outsourcing
• Technical consultancy & support for clients available
under one roof
• Key skills include quality management, customer satisfaction, target monitoring & achievement
• Productivity improvement using latest technical skills &
competitor analysis based on current market study
Our Offerings
• Information Technology • Telecom • Banking & Finance • Retail • Health Care • Internet service provider • Web based businesses
Industry Verticals
Horizontal Offering
Market research & Surveys, Toll free number services, Technical support services, Inbond & Outbond support services, Customer infrastructure support, Email support
Customer Lifecycle Management Services
How you can increase revenue, expand margins, increase customer satisfaction, reduce churn and support overall competitive differentiation.
Summary of customer lifecycle management:
• Customer Care - Pre Sales, Shipping/Delivery queries, warranty entitlement.
• Account Management - Customer acquisition,
retention & sales lead management.
• Technical Support - Remote support, certified engineers availability, 99% first call resolution
Customer Service Credentials • Experience in customer retention / customer query
handling for all industries
• 98 % first call resolution, 100% customer satisfaction, call control, maintaining average handling time & strict quality management
• Live call monitoring and instant feedback for 100% call
resolution
• Toll free number services & Call recording for future business improvement
Social Media Marketing
Social Media benefits & platforms:
• Website Traffic & conversions • Brand Awareness • Enhanced support for customers • Brand identity development • Customer interactive set • Reach out to a broad client base
Get all the support you need for social media marketing by
PcSupport247
Management Team
Jobin John - Founder & CEO [email protected] 1-888-644-7795
Social Media for PcSupport247
www.facebook.com/pcsupport247Inc
www.twitter.com/pcsupport247
Thank You