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(NVQ/QCF)TeamLeadingLevel2
Theaimofthisqualificationistocontributetotheskills,knowledgeandoverallperformanceofteamleadership.Itspurposeistoprovideinsightintotheprinciplesandprocessofteamleadershipandtoaidcareerprogression.TheCertificateisdesignedforthosewhoareenteringamanagementroleorwhowishtogainaqualificationthatformallyrecognisestheirskillsorthosewholeadateamandareresponsibleforitsperformance.
Components Diploma in Team Leading Level 2, Functional Skills - Maths Level 1, EnglishLevel1andICTLevel1,EmploymentRightsandResponsibilities(ERR)[Canbecompleted within the combined qualification or through Instructus Skillsonline ERR Workbook] and Personal Learning and Thinking Skills [all havebeenmappedintothequalificationaspartoftheapprenticeship]
AwardingBody EDEXCEL
Overview NationallyrecognisedLevel2qualificationinTeamLeading
Duration 12monthsminimum
Requirements To complete this qualification, candidates must achieve 40 Credits from achoiceofunitsspecialisingwithinyourservicesector.
Delivery In-companyprogrammeforindividualsandgroups
Assessment Observation, discussion, personal statement, supporting documentation,portfolioofevidence,internalassessmentandexaminations.
LearnerSupport Learningmaterial,allworkplacebased
Progression BTEC Level 3 Diploma in Management and Leadership or job roles such asTeam and Floor Leader, Trainee Supervisor or Call Centre TeamManager/Supervisor
Fees Subjecttoeligibility
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(Level2NVQ/QCF)DiplomainTeamLeading-Qualificationstructure
ToachievetheTeamLeadingfullLevel2,learnersmustcompleteaminimumoffortycredits;ofwhichtwenty-twocreditsmustbecompletedfromGroupAmandatoryunits;twelvecreditsfromGroupBoptionalunitsandtheremainingsixcreditscanbeachievedfromoptionalunitsinGroupsBandC[amaximumofsixcreditsfromgroupC].
GroupA-MandatoryUnits QCFlevel Credit
ManagePersonalPerformanceandDevelopment 2 4
CommunicateWork-RelatedInformation 2 4
LeadandManageaTeam 2 5
PrinciplesofTeamLeading 2 5
UnderstandBusiness 2 4
GroupB–OptionalUnits QCFlevel Credit
DevelopWorkingRelationshipswithColleagues 2 3
(1*)ContributetoMeetingsinaBusinessEnvironment 2 3
(2*)PrinciplesofEqualityandDiversityinthe
Workplace
2 2
(3*)PromoteEquality,DiversityandInclusioninthe
Workplace
3 3
ManageTeamPerformance 3 4
ManageIndividuals’Performance 3 4
(4*)ChairandLeadMeetings 3 3
EncourageInnovation 3 4
ManageConflictwithinaTeam 3 5
ProcureProductsand/orServices 3 5
CollaboratewithOtherDepartments 3 3
ParticipateinaProject 3 3
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GroupC–OptionalUnits QCFlevel Credit
HealthandSafetyProceduresintheWorkplace 2 2
StoreandRetrieveInformation 2 4
HandleMail 2 3
EmployeeRightsandResponsibilities 2 2
DeliverCustomerService 2 5
UnderstandCustomers 2 2
ResolveCustomerServiceProblems 2 5
NegotiateinaBusinessEnvironment 3 4
DevelopaPresentation 3 3
DeliveraPresentation 3 3
ResolveCustomers’Complaints 3 4
Barredcombinationofunits(1*)&(4*)(2*)&(3*)