Self-Serve tools for . . . My passwordMy loginMy Secondary Email Address*
*What is a secondary address?
An off-campus email address.
Only you have access to it! (specifically, only you know the password to it.)
The Secondary Email Address is the key to the self-serve tools!
Where are the self-serve tools?
http://myaccount.clackamas.edu/
Self-Service Tool: Reset Password Need to have a
login and a unique Secondary email address on record
Sends warning email to CCC address
Sends “change my password” link to Secondary email address
Gives a 5-digit alpha-neumeric code to make the link work.
Self-Service Tool: Forgot Email Address Need to have a
login and a unique Secondary email address on record
The Secondary email address will receive a list of all the email addresses we have on record.
Add/Change the Secondary Address Self-Service: log
in! Just like logging in to
the Portal!
What if I . . . I mean, my friend . . . needs help? Students call the
Student Helpdesk, 503-594-6100
Employees call the ITS Helpdesk, 503-594-3500
Partnership and Dual Credit Instructors call their contact office
ACC: 503-594-3208
SMART: 503-594-3041 CT: 503-594-3200