Self-Serve tools for . . . My passwordMy loginMy Secondary Email Address*

*What is a secondary address?

An off-campus email address.

Only you have access to it! (specifically, only you know the password to it.)

The Secondary Email Address is the key to the self-serve tools!

Where are the self-serve tools?

http://myaccount.clackamas.edu/

Self-Service Tool: Reset Password Need to have a

login and a unique Secondary email address on record

Sends warning email to CCC address

Sends “change my password” link to Secondary email address

Gives a 5-digit alpha-neumeric code to make the link work.

Self-Service Tool: Forgot Email Address Need to have a

login and a unique Secondary email address on record

The Secondary email address will receive a list of all the email addresses we have on record.

Add/Change the Secondary Address Self-Service: log

in! Just like logging in to

the Portal!

What if I . . . I mean, my friend . . . needs help? Students call the

Student Helpdesk, 503-594-6100

Employees call the ITS Helpdesk, 503-594-3500

Partnership and Dual Credit Instructors call their contact office

ACC: 503-594-3208

SMART: 503-594-3041 CT: 503-594-3200