CURRICULUM VITAE

Buvaneswary D/O Balasundaram

NO 10, Awana Seri MewahTaman Seri Mewah, Jalan Seri Mewah 2/6C

43300 Kajang, Selangor

Contact:+6 017 230 7440 (HP)

Email:

vanes.buvaneswary@yahoo.com

Age 34 Marital Status Married

Date Of Birth 27th December 1982 IC Number 821227145350

Availability One-month notice Nationality Malaysian

Gender Female Expected Salary

Current RM3,500.00 Expected (Negotiable)

Dedicated professional with extensive experience in general

management and highly skilled in Hospitality Administration Management including excellent cross-cultural communication skills.

My achievement throughout my career is due to my strong commitment to succeed, and the ability to prioritize multiple responsibilities. Furthermore, with my strong administration skills and the proven track record, I believe I would able to contribute positively and effectively towards the achievement of an organization goals and objectives.

As a motivated, hardworking employee with experience in hotel environment with strong communication skills, I’m able to work on own initiative or as a reliable person.

I am confident, with my years of experience and career aspirations, I will be an asset to your organization. Given the opportunity, I am positive about significant contribution. I will be able to deliver to an organization.

PERSONAL DETAILS

SYNOPSIS

PERSONAL ATTRIBUTES

Ability to communication effectivelyPlan & achieve the requirement targetAmbitious, highly motivated and organizational skillsImaginative and creativeWell presentedAbility to assess situation based on new informationAbility to identify actions to overcome problemsView new task as challengesAbility too work with a high degree of efficiency under time pressure

INSTITUTE TECHNOLOGY TUN ABDUL RAZAK (ITTAR) KUALA LUMPUR

Diploma in Business Management (July 2000 - July 2003)

PROFESIONAL COURSES

Pusat Komputer IT, Rawang Certificate in Computer studies (Year 2000) Attend “K-Wanita ICT” program, organized

by Kementerian Pembangunan Wanita & Keluarga. Certify 93% grade points with competent in ICT test on April 1st to 4th of 2003 in KL Centre (SHRDC)

Attend MIC Education Conference/Exhibition in Grand Seasons Hotel, KL.

Received First prize in poem contest & treasure hunt contest in ITTAR for English week on year 2003.

SPECIAL SKILLS Able to use Microsoft Office (Windows, MS

Word, MS Excel, MS Power Point) Well Communicate

OVERVIEW

EDUCATIONAL BACKGROUND

Palace Of The Golden HorsesSeri Kembangan, Malaysia

Secretary-Resident ManagerCurrent June 2013 till present

Provides administrative support to the Resident Manager Answers or screens phone calls and manages the Resident Manager’s

mail Schedules and coordinates appointments, meetings and events, including

registration and travel arrangements as necessary. Transcribes drafts, revises correspondence, memos, flyers,

agendas and minutes. Assists with project monitoring and budget tracking. Assists Resident Manager with any inquiries and problem resolution. Assists in meeting preparation, setup and the flow. Completes the Resident Managers reports, which requires input from all

departments and submit to the Board of Directors such as Exco Report and Executive Report.

Assist in hotel compilation of Capex, Business Plan, KPI and Budget presentation

Monitor and replying to the guest comments such as Trip Advisor or other comments

Assisting Resident Manager (Mr. Francis) in doing the administration works for MAH Selangor Chapter

Secretary, Director of Food & BeverageNovember 2009-June 2013

Provides overall administration support to Director of Food & Beverage Answers or screens phone calls and manages the Director’s mail Compiling online guest’s comments such as Trip Advisor, Booking.com,

Agoda etc Report preparation for Director of Food & Beverage Tracking staffs leaves, absenteeism and etc Preparing F&B Promotion Planner, Assisting in licensing renewal, joint

promotions with banks Coordinating with Human Resources on staff’s trainings Cross-exposure for three months as Sales Secretary due to their secretary

was left Key-in guest’s database and business trip arrangement for Director of

Sales Preparing and compiling sales reports, planner and meeting minutes

EMPLOYMENT EXPERIENCE

Kota Permai Golf & Country Club

Human Resource AssistantMarch 2008 till 2009

Substantiates applicants' skills by administering and scoring tests. Schedules examinations by coordinating appointments. Welcomes new employees to the organization by conducting orientation. Provides payroll information by collecting time and attendance records. Submits employee data reports by assembling, preparing, and analyzing

data. Maintains employee information by entering and updating employment

and status-change data. Provides secretarial support by entering, formatting, and printing

information; organizing work; answering the telephone; relaying messages; maintaining equipment and supplies.

Maintains employee confidence and protects operations by keeping human resource information confidential.

Maintains quality service by following organization standards. Arranging and coordinating on staffs EPF and SOCSO

One World HotelBandar Utama, MALAYSIA

Pre Opening TeamFood & Beverage SecretaryMarch 2007 till February 2008

Organize daily incoming correspondence, make preliminary assessment and handle and respond as appropriate

Compose and prepare routine correspondence and prepare simple interpretation of documents and correspondence if requested

Prepare, assemble and distribute various reports and documents Receive and screen all incoming telephone calls, provide and receive

information or refer the matters to the appropriate person to handle Keep calendar constantly updated to facilitate appointment and meeting

schedules Establish and maintain various filing / records / database of business

contacts, trace pending items and follow up as appropriate Arrange for various meetings and take minutes Function as an administrative link to ensure that all parties receive the

relevant information respectively Organize business travel arrangements and other duties as assigned.

Impiana KLCC Hotel & SPA

Kuala Lumpur, MALAYSIA

Pre Opening Team - Chef SecretaryOctober 2005 till February 2007

Responsible for providing secretarial, clerical and administrative Receive, direct and relay telephone messages and fax message Maintain the general filing system and file all correspondence Assist in the planning and preparation of meetings, conferences and

conference telephone calls Taking meeting minutes Preparing inventory of office supplies Represent kitchen team in outdoor activities Type confidential documents on a word-processing system

Grand Seasons HotelKuala Lumpur, MALAYSIA

Chef Secretary September 2003 till May 2005

Managing overall administration work Ensure that assigned staff has reported to work; document any late or absent employees. Review status of work and follow-up actions required with the executive chef before leaving. Document pertinent information in logbook. Handle all correspondence and filing in chef’s office. Provide information to all kitchen sections if and when required. Arrange/control the diary for the executive chef for appointment. Arrange/take minutes in all culinary related meetings. Maintain good relation with all staff.

Grand Season HotelKuala Lumpur

Industrial TrainingYear 2003

Training in overall hotel management

REFERENCE

EMPLOYMENT REFEREE

1. Mr. Francis AlbertoResident ManagerPalace Of The Golden HorsesSeri Kembangan

Contact: +6016 201 3248

2. Mr. Isaac Mohan RajGroup General ManagerGlory Beach ResortPort Dickson

Contact: +6017 642 2257

3. Mr. Bobby AnboselvanGeneral ManagerBella Vista LangkawiContact: +6012 680 0451