Download - Professional Body Language at Work
Professional Body Professional Body Language at WorkLanguage at Work
By: Margaret Lakra
At the end of this Session You Will Know…
• Importance of Body Language at Work• Personal spaces and social interaction zones• What your gestures say• The Do’s in Body Language• The Don'ts in Body Language
Importance of Body Language at Work
When it comes to sending the right non-verbal messages in the workplace, your body language does the talking so take simple steps to create a positive impression
Did You Know
93% of all daily communication is nonverbal
Intimate
Personal
Social
Public
Body Language Can Say a LotBody Language Can Say a Lot
“Dead Fish” Handshake
Your body language, your eyes, your energy will come through to your audience before you even start speaking.
Straight-Arm Extension Handshake
What you do speaks so loud that I cannot hear what you say. - Ralph Waldo Emerson
Hand to Chin and Cheek Indifference/Boredom
Gesture
The most important thing in communication is hearing what isn't said. - Peter F. Drucker
Gesture of Interest
The body never lies. - Martha Graham
Folded Arms
The more elaborate our means of communication, the less we communicate. - Joseph Priestley
Crossing at the Knee
The time to stop talking is when the other person nods his head affirmatively, but says nothing. - Henry S. Haskins
Ankle to Ankle Leg Cross
When the eyes say one thing, and the tongue another, a practiced man relies on the language of the first.
– Ralph Waldo Emerson
Foot Tapping or Wagging
Effective communication is 20% what you know and 80% how you feel about what you know. - Jim Rohn
Hair Stroking and Head Tossing
The single biggest problem in communication is the illusion that it has taken place. - George Bernard Shaw
The The Do’sDo’s in Body in Body Language Language
Walk Confidently
Deliver a Firm Handshake
Sit Up Straight
Watch Your Stance
Keep Eye Contact
Smile
Keep Your Hands Out of Your Pockets
Be Mindful of Your Head Position
The The Don'tsDon'ts in Body in Body LanguageLanguage
Holding Objects in Front of Your Body
Checking the Time or Inspecting Your Fingernails
Stroking Your Chin While Looking at Someone
Standing Too Close
Looking Down While in the Presence of Others
Faking a Smile
Not Directly Facing the Person You’re Speaking To
Interruptions
Crossing Your Arms
Displaying a Sluggish Posture
Scratching at the Backside of Your Head and Neck
Slouching Your Shoulders
Standing with Your Hands Crossed Over Your Genitals
Smiling Excessively
Being Emotionally Over-Expressive
Nodding Too Much.
Having a Delicate Handshake
Staring
Slouching at Your Desk or in a Meeting
Exaggerated Gestures
Thank You