professional body language at work
TRANSCRIPT
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Professional Body Professional Body Language at WorkLanguage at Work
By: Margaret Lakra
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At the end of this Session You Will Know…
• Importance of Body Language at Work• Personal spaces and social interaction zones• What your gestures say• The Do’s in Body Language• The Don'ts in Body Language
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Importance of Body Language at Work
When it comes to sending the right non-verbal messages in the workplace, your body language does the talking so take simple steps to create a positive impression
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Did You Know
93% of all daily communication is nonverbal
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Intimate
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Personal
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Social
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Public
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Body Language Can Say a LotBody Language Can Say a Lot
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“Dead Fish” Handshake
Your body language, your eyes, your energy will come through to your audience before you even start speaking.
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Straight-Arm Extension Handshake
What you do speaks so loud that I cannot hear what you say. - Ralph Waldo Emerson
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Hand to Chin and Cheek Indifference/Boredom
Gesture
The most important thing in communication is hearing what isn't said. - Peter F. Drucker
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Gesture of Interest
The body never lies. - Martha Graham
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Folded Arms
The more elaborate our means of communication, the less we communicate. - Joseph Priestley
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Crossing at the Knee
The time to stop talking is when the other person nods his head affirmatively, but says nothing. - Henry S. Haskins
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Ankle to Ankle Leg Cross
When the eyes say one thing, and the tongue another, a practiced man relies on the language of the first.
– Ralph Waldo Emerson
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Foot Tapping or Wagging
Effective communication is 20% what you know and 80% how you feel about what you know. - Jim Rohn
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Hair Stroking and Head Tossing
The single biggest problem in communication is the illusion that it has taken place. - George Bernard Shaw
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The The Do’sDo’s in Body in Body Language Language
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Walk Confidently
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Deliver a Firm Handshake
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Sit Up Straight
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Watch Your Stance
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Keep Eye Contact
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Smile
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Keep Your Hands Out of Your Pockets
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Be Mindful of Your Head Position
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The The Don'tsDon'ts in Body in Body LanguageLanguage
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Holding Objects in Front of Your Body
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Checking the Time or Inspecting Your Fingernails
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Stroking Your Chin While Looking at Someone
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Standing Too Close
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Looking Down While in the Presence of Others
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Faking a Smile
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Not Directly Facing the Person You’re Speaking To
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Interruptions
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Crossing Your Arms
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Displaying a Sluggish Posture
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Scratching at the Backside of Your Head and Neck
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Slouching Your Shoulders
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Standing with Your Hands Crossed Over Your Genitals
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Smiling Excessively
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Being Emotionally Over-Expressive
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Nodding Too Much.
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Having a Delicate Handshake
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Staring
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Slouching at Your Desk or in a Meeting
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Exaggerated Gestures
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Thank You