Download - Phlebotomych1
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Phlebotomy
• Phleb = vein
• Otomy= cut into
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History of phlebotomy
1. Hippocrates- excess fluid cause disease -remove & healed - use suction cups, leeches2. Barber Pole- Blood removed here - used razors3. Blood for dx.4. Training programs to draw blood5. Certifications
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Duties of the Phlebotomist
• 1. check ID• 2. Collect correct amount• 3. Use correct specimen container• 4. Label correctly• 5. Transport to lab correctly• 6. Interact c pt, family and staff• 7. Process specimen• 8. Computer operation• 9. Safety• 10. Continuing education
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Characteristics
• Dependable
• Compassionate
• Honesty
• Integrity
• Flexibility
• Appearance
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Communication
Verbal:
Hearing impaired
emotional
level of education
age
language barriers
meds
health status
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Listening
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Non-verbal
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Telephone
Manners, transfer calls, place on hold, paging
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Lab Communication
• Lab manual
• Policy/procedure manuals
• Memos
• Staff meetings
• In-services
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Legal issues
Responsible:
To patient
For own actions
For maintaining safety
For maintaining pt. rights
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Pt’s Bill of rights
• Considerate care
• Informed of care/diagnosis
• Informed consent
• Right to refuse treatment
• Privacy
• Confidentiality
• Knowledge of who is caring for them-students
• Research
• Con’t of care
• Bills
• Rules and regulations
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Phlebotomy & pt rights
• Right to respect
• Knowledge of testing
• Refuse blood draws
• Confidentiality
• Assault
• Negligence