Next Generation Communications
For New Guest Experience
Stanislas Corporeau
All Rights Reserved © Alcatel-Lucent 2007
In 1910 it would have improved your
reputation
In 1980 it would have increased your
revenue
Since 2000 it has done nothing
but cost you
What did your telephone system do for your hotel?
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How will it benefit in 2010 ?
All Rights Reserved © Alcatel-Lucent 2007
The Guest Experience nowadays
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Guest barely navigate the IPTV portal except for TV
programs and Pay TV
Guests use their Smartphone to
place phone calls and search
for local information
Need to interact with
multiple devices
All Rights Reserved © Alcatel-Lucent 2007
What if…
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… you could offer a personal portal experience to your guests ?
… you could bring them a unique interface to control their environment ?
… you would have an always-on screen to display information ?
… you could differentiate by offering
a unique experience ?
… you could captivate your guests and make them interact ?
All Rights Reserved © Alcatel-Lucent 20075 | Presentation Title | Month 2008
Unique guests experience at their fingertips
All Rights Reserved © Alcatel-Lucent 2007
The leading edge of a next generation architecture
Application Pod openness
Desk Phone reliability
Smartphone experience
All Rights Reserved © Alcatel-Lucent 2007
Up to you to imagine…
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www.facebook.com/myicphone
Join the community on Facebook
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www.alcatel-lucent.com