Next Generation Communications

For New Guest Experience

Stanislas Corporeau

All Rights Reserved © Alcatel-Lucent 2007

In 1910 it would have improved your

reputation

In 1980 it would have increased your

revenue

Since 2000 it has done nothing

but cost you

What did your telephone system do for your hotel?

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How will it benefit in 2010 ?

All Rights Reserved © Alcatel-Lucent 2007

The Guest Experience nowadays

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Guest barely navigate the IPTV portal except for TV

programs and Pay TV

Guests use their Smartphone to

place phone calls and search

for local information

Need to interact with

multiple devices

All Rights Reserved © Alcatel-Lucent 2007

What if…

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… you could offer a personal portal experience to your guests ?

… you could bring them a unique interface to control their environment ?

… you would have an always-on screen to display information ?

… you could differentiate by offering

a unique experience ?

… you could captivate your guests and make them interact ?

All Rights Reserved © Alcatel-Lucent 20075 | Presentation Title | Month 2008

Unique guests experience at their fingertips

All Rights Reserved © Alcatel-Lucent 2007

The leading edge of a next generation architecture

Application Pod openness

Desk Phone reliability

Smartphone experience

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Up to you to imagine…

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www.facebook.com/myicphone

Join the community on Facebook

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www.alcatel-lucent.com