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Performance Measures: Attaining Results, Accountability, and Predictability in Maintenance
The Contractor’s Voice
for Transportation
Operations and
Maintenance
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WHAT IS AMOTIA?
Mission: To build partnerships with industry and public agency stakeholders to disseminate information on innovative, cost effective programs for managing, operating, and maintaining transportation infrastructure assets. Formed in 2007
ASSOCATION FOR THE MANAGEMENT AND OPERATIONS OF
TRANSPORTATION INFRASTRUCTURE ASSETS
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2009 Report Card for America’s Infrastructure
ROADS D-
Estimated 5-year funding needs for
bridges and roads $930 Billion
Estimated spending $380.5 Billion
Projected shortfall -$549.5 Billion
CHALLENGES
AGING HIGHWAY SYSTEM
SHRINKING RESOURCES
GROWING DEMANDS FOR PERFORMANCE AND ACCOUNTABILITY
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PERFORMANCE MEASUREMENT
‘What gets measured gets done. What gets measured and fed back
gets done well. What gets rewarded gets repeated.’
JOHN E. JONES, LEADERSHIP TRAINER:
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PERFORMANCE-BASED MAINTENANCE MODEL
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PERFORMANCE MANAGEMENT PLAN
• Transform strategic goals into measures
• Apply measures uniformly• Ensure performance results• Operate PMP as on-going program• Incorporate lessons learned
KEY SUCCESS FACTORS - ‘MUST DO’S’
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PERFORMANCE MEASURES
• Improve decision making• Promote long term preservation• Demonstrate effectiveness• Link value to dollars spent• Build trust
ESSENTIAL TOOL FOR OWNERS & INDUSTRY
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PERFORMANCE MEASURES
• Optimize use of resources• Tie resources to results• Detect trends
USING PERFORMANCE DATA AS A MANAGEMENT TOOL
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PERFORMANCE CONTRACTING
• Multi-year, lump-sum contract• Best value award / Qualification-
based (Technical + Price Proposal)• Bundled services • Fixed monthly payments• Performance standards
with measurements
KEY FEATURES
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AMOTIA
• Cost efficiencies – Do More With Less
• Increased productivity without staffing
• Specialized expertise on demand• Predictability of fixed prices• Accountability through
performance measurement
PERFORMANCE CONTRACTING OFFERS:
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• Effective & strategic performance measures that apply to all
• Results driven maintenance program• Accountability and transparency• Maintain in-house staffing and
resources; supplement with PB contracts as needed
PERFORMANCE AND ACCOUNTABILITY
AMOTIA PROMOTES
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• Scope of Services• Bonding• Best Value Contracting• Emergency Response• Performance Measures• Retainage/Penalties• Incentives• Contract Liability Limits
AMOTIA POSITION STATEMENTS
PERFORMANCE CONTRACTING
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13
You’re Invited2011 AMOTIA ANNUAL
MEETING
SEPTEMBER 28 - 30
Orlando Florida
Mark Your Calendar
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Peter Loughlin, Executive Director
[email protected] www.amotia.org
The Contractors Voice for Transportation Operations and Maintenance