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Performance Measures: Attaining Results, Accountability, and Predictability in Maintenance The Contractor’s Voice for Transportation O perations and Maintenance

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Page 1: Mission: To build partnerships with industry and public agency stakeholders to disseminate information on innovative, cost effective programs for managing,

Performance Measures: Attaining Results, Accountability, and Predictability in Maintenance

The Contractor’s Voice

for Transportation

Operations and

Maintenance

Page 2: Mission: To build partnerships with industry and public agency stakeholders to disseminate information on innovative, cost effective programs for managing,

WHAT IS AMOTIA?

Mission: To build partnerships with industry and public agency stakeholders to disseminate information on innovative, cost effective programs for managing, operating, and maintaining transportation infrastructure assets. Formed in 2007

ASSOCATION FOR THE MANAGEMENT AND OPERATIONS OF

TRANSPORTATION INFRASTRUCTURE ASSETS

Page 3: Mission: To build partnerships with industry and public agency stakeholders to disseminate information on innovative, cost effective programs for managing,

2009 Report Card for America’s Infrastructure

ROADS D-

Estimated 5-year funding needs for

bridges and roads $930 Billion

Estimated spending $380.5 Billion

Projected shortfall -$549.5 Billion

CHALLENGES

AGING HIGHWAY SYSTEM

SHRINKING RESOURCES

GROWING DEMANDS FOR PERFORMANCE AND ACCOUNTABILITY

Page 4: Mission: To build partnerships with industry and public agency stakeholders to disseminate information on innovative, cost effective programs for managing,

PERFORMANCE MEASUREMENT

‘What gets measured gets done. What gets measured and fed back

gets done well. What gets rewarded gets repeated.’

JOHN E. JONES, LEADERSHIP TRAINER:

Page 5: Mission: To build partnerships with industry and public agency stakeholders to disseminate information on innovative, cost effective programs for managing,

PERFORMANCE-BASED MAINTENANCE MODEL

Page 6: Mission: To build partnerships with industry and public agency stakeholders to disseminate information on innovative, cost effective programs for managing,

PERFORMANCE MANAGEMENT PLAN

• Transform strategic goals into measures

• Apply measures uniformly• Ensure performance results• Operate PMP as on-going program• Incorporate lessons learned

KEY SUCCESS FACTORS - ‘MUST DO’S’

Page 7: Mission: To build partnerships with industry and public agency stakeholders to disseminate information on innovative, cost effective programs for managing,

PERFORMANCE MEASURES

• Improve decision making• Promote long term preservation• Demonstrate effectiveness• Link value to dollars spent• Build trust

ESSENTIAL TOOL FOR OWNERS & INDUSTRY

Page 8: Mission: To build partnerships with industry and public agency stakeholders to disseminate information on innovative, cost effective programs for managing,

PERFORMANCE MEASURES

• Optimize use of resources• Tie resources to results• Detect trends

USING PERFORMANCE DATA AS A MANAGEMENT TOOL

Page 9: Mission: To build partnerships with industry and public agency stakeholders to disseminate information on innovative, cost effective programs for managing,

PERFORMANCE CONTRACTING

• Multi-year, lump-sum contract• Best value award / Qualification-

based (Technical + Price Proposal)• Bundled services • Fixed monthly payments• Performance standards

with measurements

KEY FEATURES

Page 10: Mission: To build partnerships with industry and public agency stakeholders to disseminate information on innovative, cost effective programs for managing,

AMOTIA

• Cost efficiencies – Do More With Less

• Increased productivity without staffing

• Specialized expertise on demand• Predictability of fixed prices• Accountability through

performance measurement

PERFORMANCE CONTRACTING OFFERS:

Page 11: Mission: To build partnerships with industry and public agency stakeholders to disseminate information on innovative, cost effective programs for managing,

• Effective & strategic performance measures that apply to all

• Results driven maintenance program• Accountability and transparency• Maintain in-house staffing and

resources; supplement with PB contracts as needed

PERFORMANCE AND ACCOUNTABILITY

AMOTIA PROMOTES

Page 12: Mission: To build partnerships with industry and public agency stakeholders to disseminate information on innovative, cost effective programs for managing,

• Scope of Services• Bonding• Best Value Contracting• Emergency Response• Performance Measures• Retainage/Penalties• Incentives• Contract Liability Limits

AMOTIA POSITION STATEMENTS

PERFORMANCE CONTRACTING

Page 13: Mission: To build partnerships with industry and public agency stakeholders to disseminate information on innovative, cost effective programs for managing,

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You’re Invited2011 AMOTIA ANNUAL

MEETING

SEPTEMBER 28 - 30

Orlando Florida

Mark Your Calendar

Page 14: Mission: To build partnerships with industry and public agency stakeholders to disseminate information on innovative, cost effective programs for managing,

Peter Loughlin, Executive Director

[email protected] www.amotia.org

The Contractors Voice for Transportation Operations and Maintenance