Project Scope Management
Are You Controlling It or Is It Controlling You?
Twyla Southall, PMP Scope Change Management1
Twyla Southall, PMP
Project Scope Management
• What We Will Cover:– Overview of Scope Management– Scope Creep– Effective Scope Management & Change– Roles & Responsibilities of Team– What You Can Do Beginning TODAY– Q & A
Twyla Southall, PMP Scope Change Management2
Scope: Are You Controlling It or Is It Controlling You?
• Scope Management:
• Key = Good Communication, Thorough Requirements, and Efficient Planning
• Complete ALL of the work and ONLY the work required for the project.
Twyla Southall, PMP Scope Change Management3
– What’s in the bag?
StakeholdersSponsors
Team Members
FeaturesFu
nctio
ns
Wor
k
Scope
• Scope Statement & Definition– Product and Project Scope
Twyla Southall, PMP Scope Change Management4
Scope: Are You Controlling It or Is It Controlling You?Scope
Out Of S
cope
Out Of Scope
Project
• Scope Creep– Small Increments– Beginning of Failure– Impacts Cost, Risk, & Schedule
Twyla Southall, PMP Scope Change Management5
Scope: Are You Controlling It or Is It Controlling You?Scope
Twyla Southall, PMP Scope Change Management6
Scope: Are You Controlling It or Is It Controlling You?Scope
Cost of Change
100020003000400050006000700080009000
10000
Project
Initiatio
n
Scope D
efinitio
nProj
ect Req
uiremen
ts
Design
Testin
g
Producti
on
Cost, Risk, Timeline
•Scope Creep
Twyla Southall, PMP Scope Change Management7
Scope: Are You Controlling It or Is It Controlling You?
Chaos Report - Standish Group
Successful26%
Failed28%
Challenged46%
Scope
Twyla Southall, PMP Scope Change Management8
Scope: Are You Controlling It or Is It Controlling You?
• High Profile Project Failures– 1987, California Department of Motor Vehicles
(DMV) - $45M
– 1994, American Airlines (Budget Rent-A-Car, Marriott Corp. & Hilton Hotels) - $165M System
– 1995 Denver International Airport - $234M ($1M per day)
Scope
– 1912 The Titanic – equivalent of $400M today
Twyla Southall, PMP Scope Change Management9
Scope: Are You Controlling It or Is It Controlling You?Scope
• Effective Scope Management– Scope Statement
• Justification / Foundation• Deliverables• Objective
Twyla Southall, PMP Scope Change Management10
Scope: Are You Controlling It or Is It Controlling You?Scope
Twyla Southall, PMP Scope Change Management11
Scope: Are You Controlling It or Is It Controlling You?
Scope
ManagementProject Deliverables
Good CommunicationClear
RequirementsClient Expectations
Project Success
(KPIs)
Ambiguous Scope
StatementProject
Success
Scope
Twyla Southall, PMP Scope Change Management12
Scope: Are You Controlling It or Is It Controlling You?
Clear Scope Statement
Project Success
Scope Management
Project Deliverables
Good Communication
Clear Requirements
Client Expectations
Project Success (KPIs)
Scope
Twyla Southall, PMP Scope Change Management13
Scope: Are You Controlling It or Is It Controlling You?
• Effective Scope Management– Scope Management Plan
• Time• Cost • Quality• Risk
Scope Management Plan
C o s
t
T i m e
Q u a l i t y
Risk
Scope
Twyla Southall, PMP Scope Change Management14
Scope: Are You Controlling It or Is It Controlling You?
• Effective Scope Management– Scope Management Plan
• Roles & Responsibilities
Scope
Joe SamplebossCEO
Jane SamManager
Brian MooreSoftware
Developer I
Joe ToriAnalyst
Gail KingProgrammer II
Don KingAnalyst
Bill HornSoftware
Developer I
Jack BrownManager
John WayneManager
Sandy SmithSoftware
Developer III
Jill JonesManager
John DoeManager
Sally StruthersAnalyst
Sally WashingtonProgrammer
Twyla Southall, PMP Scope Change Management15
Scope: Are You Controlling It or Is It Controlling You?
• Effective Scope Management– Scope Change Control
• Define Change Control Process• Follow the PROCESS!
Scope
Twyla Southall, PMP Scope Change Management16
Scope: Are You Controlling It or Is It Controlling You?Scope
• Effective Scope Management– Effective Communication
• Use Communication Plan– Key to
» Clear Expectations and Requirements» Good Project Scope Management
• Create and Follow the Process =
Twyla Southall, PMP Scope Change Management17
Scope: Are You Controlling It or Is It Controlling You?Scope
• Failure to Create and Follow the Process =
Twyla Southall, PMP Scope Change Management18
Scope: Are You Controlling It or Is It Controlling You?Scope
Can’t Afford to Let Scope Control YouCan’t Afford to Let Scope Control You
• What You Can Do Beginning TODAY!– Current Projects
• If Scope Management Plan is in Place – USE IT• If there is no Plan, work to develop one• Use Statistical FACTS to support the need• Volunteer to get it started• At the very least, get Stakeholder Agreement for Scope
Statement and Scope Change Control Process– Future Projects
• Start with Clear Scope Statement, Definition, and Management Plan
• Create and Follow the Processes!
Twyla Southall, PMP Scope Change Management19
Scope: Are You Controlling It or Is It Controlling You?Scope
• Working With People To Inspire & Equip Them to Maximize Their Potential & To Be The Best That They Can Be!
• Working With People To Inspire & Equip Them to Maximize Their Potential & To Be The Best That They Can Be!
Twyla Southall, PMP Scope Change Management20
Thank You for Your Time and Attention!THANKS
Twyla Southall, PMP
www.tsouthall.com
614-213-5116
Twyla Southall, PMP
www.tsouthall.com
614-213-5116