Download - LTSE 2016: HB
Beyond The Dashboard:Why Learning Analytics Don’t Guarantee Student SuccessCABS Learning, Teaching and Student Experience27 April 2016Benjamin Stein, Director Student Success
Today’s agenda
Q&A
Beyond the dashboard: what next?
What’s driving dashboards
Why we’re here
Technology supports action
Our dashboard moment
123 Genuine new insights can be derived
Government and regulatory requirements
No lack of important data to capture and share
Dashboard drivers
4 Data are easier to manage than people
5 Technology providers
Necessary but not sufficient
? What data to include/exclude?
Campus attendance
VLE login in/activity
Library usageTutorial attendance
Organisations and activities Marks
Pre-enrolment information
Personal characteristics
Fees paid or pendingStudent card purchases
Campus portal logins
Professional support resources
Necessary but not sufficient
? Does a deeper understanding of the problem actually lead to a solution?
”We want to show students how they’re performing and rely on their intelligence to improve their performance.”
– ABCDE University
Marks: the original dashboard
An advanced MRI without a prescription
Necessary but not sufficient
? Ultimately it’s what you do with the information that makes the difference
“This means using analytics to encourage students to reflect on how they are learning, or to initiate a conversation between a tutor and a student about how the student is doing, instead of using the system to define the student’s performance or ability.”
I. Formative v. Summative
Necessary but not sufficient
? Ultimately it’s what you do with the information that makes the difference
“At the end of the day, even the best systems and the best data depend on people to translate them into actions and behaviors that can influence student retention and completion.”
II. People make the difference
Necessary but not sufficient
? Ultimately it’s what you do with the information that makes the difference
“Just assuming that all students will be their own change agents is unrealistic. It’s vital to focus on what happens next…We would suggest that the successful implementation of learning analytics will still require messy, complicated interactions in the real world in order to succeed."
III. True impact comes from real-world action
Closer to home
0 1 2 3 4 5 6 7 8
Insufficient tech resources
Too many tech resources
No student buy-in
Lack of executive support
Insufficient financial resources
No academic buy-in
Not knowing what works
Poor cross-dept coord
Data silos
Cultural barriers
Importance
Importance
A holistic picture of every student Intelligent data integration
VLE Starfish OthersSRS
Put students at the centreA digital hub connects dozens of success factors
Match intervention to riskQuickly determine who needs help and take action
Remove obstacles between students and supportBuild a role-based success network
Show next steps and resourcesOffer specific tasks that connect to other providers
Give students a voiceLet students initiate their own help-seeking
Connect, record and share appropriatelyOnline appointments synched with your external calendar
Capture academic feedback without disruptionHarness critical academic relationships