Transcript
Page 1: Lancashire Care · Therapist and Team Leader . ... • Lancashire EIS – Laying the Foundations • Why we were chosen as a Demonstration Site ... • Lessons learned as a

Children and Families

Lancashire Care

IAPT-SMI Demonstration

Site 3/9/15

James Kelly

Senior Clinical Psychologist

& IAPT-SMI

Project Manager

Page 2: Lancashire Care · Therapist and Team Leader . ... • Lancashire EIS – Laying the Foundations • Why we were chosen as a Demonstration Site ... • Lessons learned as a

LCFT Demonstration Site

• Lancashire EIS – Laying the Foundations • Why we were chosen as a Demonstration Site • What we have done as a Demonstration Site • Interim Findings 1/10/12 - 31/12/14 • Learning Points

Children and Families

Page 3: Lancashire Care · Therapist and Team Leader . ... • Lancashire EIS – Laying the Foundations • Why we were chosen as a Demonstration Site ... • Lessons learned as a

LCFT Demonstration Site

• Lancashire EIS – Laying the Foundations • Why we were chosen as a demonstration site • What we have done as a Demonstration Site • Interim Findings 1/10/12 - 31/12/14 • Learning Points

Children and Families

Page 4: Lancashire Care · Therapist and Team Leader . ... • Lancashire EIS – Laying the Foundations • Why we were chosen as a Demonstration Site ... • Lessons learned as a

EIS Shared Learning Conference

Catchment area 1.5 million population – caseload 727 ( actual 760)

Page 5: Lancashire Care · Therapist and Team Leader . ... • Lancashire EIS – Laying the Foundations • Why we were chosen as a Demonstration Site ... • Lessons learned as a

EIS Shared Learning Conference

Lancashire Care Overview • Large Geographical area – 1.5M population • 3 local authorities • Service caseload of 760

– Against target of 727 • Average care co-ordinator caseload under twenty (but

high teens) • Approx. 260 accepted into service against 500 referrals

assessed. • 5.4 wte therapists across this area.

Page 6: Lancashire Care · Therapist and Team Leader . ... • Lancashire EIS – Laying the Foundations • Why we were chosen as a Demonstration Site ... • Lessons learned as a

Laying the Foundations

• From inception, service has had Senior Management buy-in

• Commissioner Support • Whole service commitment to psychosocial

interventions – 3 tier service model for PSI, CBT & FI. – In-house training in PSI

• Outcome measurement • Service User Involvement - ongoing

Children and Families

Page 7: Lancashire Care · Therapist and Team Leader . ... • Lancashire EIS – Laying the Foundations • Why we were chosen as a Demonstration Site ... • Lessons learned as a

LCFT Demonstration Site

• Lancashire EIS – Laying the Foundations • Why we were chosen as a Demonstration Site

– The 3 tiered matched approach - PSI Training - REACH - Research

• What we have done as a Demonstration Site • Interim Findings 1/10/12 - 31/12/14 • Learning Points

Children and Families

Page 8: Lancashire Care · Therapist and Team Leader . ... • Lancashire EIS – Laying the Foundations • Why we were chosen as a Demonstration Site ... • Lessons learned as a

A Matched-Care / Tiered Approach to Psychological Care

Psycho-social interventions

Case managers/

ST&R

Tier 2

Tier 3

Formal CBT or FI, Discrete Problems

Staff with:

Formal CBT training or COPE Msc

(under supervision)

Complex / multiple problems longer term CBT or FI

Tier 1 Specific PSI

Training Supervision/ Consultation

Cognitive Therapists

Clinical Psychologists

Page 9: Lancashire Care · Therapist and Team Leader . ... • Lancashire EIS – Laying the Foundations • Why we were chosen as a Demonstration Site ... • Lessons learned as a

North Lancashire

East Lancashire

Central & West Lancashire

Aligned Therapist Aligned Therapist Aligned Therapist

Case Discussion and Formulation (Therapist and Case Manager)

Core PSI Tier 1

Formal CBT / FI (Tiers 2 and 3)

Supervision, consultation & ongoing support from

Therapist and Team Leader

Review Outcome and Effectiveness

Psychological Assessment including Case

Manager

Review Outcome

Page 10: Lancashire Care · Therapist and Team Leader . ... • Lancashire EIS – Laying the Foundations • Why we were chosen as a Demonstration Site ... • Lessons learned as a

Tier 1

Tier 3

• Engagement (MI skills) • Normalising Approaches • Maintenance Formulation • Problem lists and Prioritisation • SMART Goals & Agenda Setting • Activity Scheduling • Relapse Prevention (+ Manual) • Recovery Approach • Measuring Change

Psycho-social interventions

Case managers/

ST&R

Page 11: Lancashire Care · Therapist and Team Leader . ... • Lancashire EIS – Laying the Foundations • Why we were chosen as a Demonstration Site ... • Lessons learned as a

Tier 2

Tier 3

Staff with:

Formal CBT training or COPE Msc

(under supervision)

Formal CBT or FI, Discrete Problems

Page 12: Lancashire Care · Therapist and Team Leader . ... • Lancashire EIS – Laying the Foundations • Why we were chosen as a Demonstration Site ... • Lessons learned as a

Routine Enquiry about Adversity in Childhood

(REACh)

What is it? Process by which we routinely ask individuals about Adverse Childhood Experiences (ACEs) during assessment process The intent being to respond appropriately and plan interventions which reduce the impact on adult health and wellbeing

Page 13: Lancashire Care · Therapist and Team Leader . ... • Lancashire EIS – Laying the Foundations • Why we were chosen as a Demonstration Site ... • Lessons learned as a

Research Active

HELPER programme grant – Three streams 1. Healthy living 2. Cannabis use FEP intervention 3. Cognitive remediation

National EDEN SuperEDEN Benemine

Page 14: Lancashire Care · Therapist and Team Leader . ... • Lancashire EIS – Laying the Foundations • Why we were chosen as a Demonstration Site ... • Lessons learned as a

NHS-E Goals for IAPT-SMI

• Increase choice by improving access to evidence based psychological therapies in existing services.

• Focus on barriers to implementation and how to overcome them (demonstration sites)

• Improve quality by specifying competenices to deliver therapies.

• National Training Syllabus for therapists and service leaders.

• Demonstrate impact of improved access to psychological therapies

• Outcome frameworks: service user experience at the core.

Children and Families

Page 15: Lancashire Care · Therapist and Team Leader . ... • Lancashire EIS – Laying the Foundations • Why we were chosen as a Demonstration Site ... • Lessons learned as a

Why we became a Demonstration Site • Delivering evidence-based psychological

therapies. • Therapists with appropriate competencies. • Have strategic approach • Approach is replicable. • Collecting outcome data routinely and

effectively (access to historic data). • Access to training & supervision • Overcoming Barriers to Implementation: e.g.

Senior management ‘buy-in’; & ring fenced time.

Children and Families

Page 16: Lancashire Care · Therapist and Team Leader . ... • Lancashire EIS – Laying the Foundations • Why we were chosen as a Demonstration Site ... • Lessons learned as a

LCFT Demonstration Site

• Lancashire EIS – Laying the Foundations • Why we were chosen as a Demonstration site • What we have done as a Demonstration Site • Interim Findings 1/10/12 - 31/12/14 • Learning Points

Children and Families

Page 17: Lancashire Care · Therapist and Team Leader . ... • Lancashire EIS – Laying the Foundations • Why we were chosen as a Demonstration Site ... • Lessons learned as a

IAPT-SMI Dataset • Sessional Data:

• CHOICE Short Form

• Start/Middle/End • EQ-5D • Warwick & Edinburgh Well-Being Scale

(WEMWBS) • Work and Social Adjustment Scale (WSAS) • Psychosis Rating Scale (PSYRATS) • Patient Experience Questionnaire • Friends & Family

Children and Families

Page 18: Lancashire Care · Therapist and Team Leader . ... • Lancashire EIS – Laying the Foundations • Why we were chosen as a Demonstration Site ... • Lessons learned as a

PROMS

• Data Collected in-session

• Developed mobile application for use on Samsung Galaxy tablets

• Feedback table for outcomes

Children and Families

Page 19: Lancashire Care · Therapist and Team Leader . ... • Lancashire EIS – Laying the Foundations • Why we were chosen as a Demonstration Site ... • Lessons learned as a

Service Users

Therapists Informatics Technical Solutions

Person Centeredness Standardised measures ‘Imposing reality’ Use of the data Choice and ambivalence

Displaying the scores Accessibility

Data protection

Displaying the data What needs to happen next?

Delivering the IAPT Data Mobility and efficiency

Page 20: Lancashire Care · Therapist and Team Leader . ... • Lancashire EIS – Laying the Foundations • Why we were chosen as a Demonstration Site ... • Lessons learned as a

Desktop App

Children and Families

Page 21: Lancashire Care · Therapist and Team Leader . ... • Lancashire EIS – Laying the Foundations • Why we were chosen as a Demonstration Site ... • Lessons learned as a

66 - 10 9 30

60 - - - -

66 70 - - -

70 - 12 - -

70 - - - -

- - - - -

60 - 10 - -

- - - - -

Session one

Session Two

Session Three

Session Four

Session Five

Session Six

Session Seven

Session Eight

Choice

WEM WBS

WSAS

EQ 5D

PSYRATS

PROMS Paired Outcomes % Improved % Deteriorated

Page 22: Lancashire Care · Therapist and Team Leader . ... • Lancashire EIS – Laying the Foundations • Why we were chosen as a Demonstration Site ... • Lessons learned as a

Outcomes Aims to contextualise data from individual Demonstration Sites whilst testing feasibility of measuring data across the following domains: • Service & Population • Workforce • Activity • Completion: Patterns of treatment and outcome:

PROMS • Health Utilisation Children and Families

Page 23: Lancashire Care · Therapist and Team Leader . ... • Lancashire EIS – Laying the Foundations • Why we were chosen as a Demonstration Site ... • Lessons learned as a

Consent Form

Children and Families

Page 24: Lancashire Care · Therapist and Team Leader . ... • Lancashire EIS – Laying the Foundations • Why we were chosen as a Demonstration Site ... • Lessons learned as a

Consent Form

Children and Families

Page 25: Lancashire Care · Therapist and Team Leader . ... • Lancashire EIS – Laying the Foundations • Why we were chosen as a Demonstration Site ... • Lessons learned as a

LCFT Demonstration Site

• Lancashire EIS – Laying the Foundations • Why we were chosen as a Demonstration Site • What we have done as a Demonstration Site • Interim Findings 1/10/12 - 31/12/14 • Learning Points

Children and Families

Page 26: Lancashire Care · Therapist and Team Leader . ... • Lancashire EIS – Laying the Foundations • Why we were chosen as a Demonstration Site ... • Lessons learned as a

Activity

Children and Families

• 1st October’12 to 31st December ’14 – 215 people referred – 151.2 offered treatment Context:

• referrals come after lots of informal work.

• 107 started and completed therapy in this period (85.6 per year) – 54 had 5 or more sessions (43.2) – 53 had 1 to 4 sessions. (42.4)

• 45 of completers had paired outcomes (83%)

Page 27: Lancashire Care · Therapist and Team Leader . ... • Lancashire EIS – Laying the Foundations • Why we were chosen as a Demonstration Site ... • Lessons learned as a

CHOICE Scores

Children and Families

0

10

20

30

40

50

60

70

earliest latest

Mean = 46.61 S.D.= 19.12

Mean = 58.59 S.D.= 24.32

• ‘Completers’ with 5 sessions or more

• Data collected between 1/11/12 and 31/12/14

• Earliest measure and latest measure

• Significant improvement (P <0.001)

• Within group cohen’s d = 0.54 (moderate)

Page 28: Lancashire Care · Therapist and Team Leader . ... • Lancashire EIS – Laying the Foundations • Why we were chosen as a Demonstration Site ... • Lessons learned as a

EIS Shared Learning Conference

Sessional Measurement Advantages

– Allowed therapist and client to see progression and alter therapy accordingly.

– Positive change was viewed as very rewarding

– A drop in scores provided focus for session – Could serve to ground clients when

unwell/distressed.

Page 29: Lancashire Care · Therapist and Team Leader . ... • Lancashire EIS – Laying the Foundations • Why we were chosen as a Demonstration Site ... • Lessons learned as a

EIS Shared Learning Conference

Sessional Measurement Disadvantages

– Not always suitable when client unwell/distressed

– Clients did not always feel measurement was relevant

– Measurement as part of therapy: reduced time to speak about issues concerning client.

– Sometimes led to reduction of use of specific measures, e.g. BDI-II, BAI, ISS, HAPPI, Padau Inventory for OCD.

– Culture change

Page 30: Lancashire Care · Therapist and Team Leader . ... • Lancashire EIS – Laying the Foundations • Why we were chosen as a Demonstration Site ... • Lessons learned as a

0

0.1

0.2

0.3

0.4

0.5

0.6

pre-treatment(n=54)

duringtreatment

(n=54)

Follow up(n=9)

Contacts with CRHTT • Completers (5 or more) • Contacts with

crisis/home treatment teams per month per patient

• Data collected between 1/11/12 and 31/12/14

Page 31: Lancashire Care · Therapist and Team Leader . ... • Lancashire EIS – Laying the Foundations • Why we were chosen as a Demonstration Site ... • Lessons learned as a

0

0.005

0.01

0.015

0.02

0.025

0.03

0.035

0.04

pre-treatment(n=54) during treatment(n=54)

follow up (n=9)

• People with more than 5 sessions

• MH acute admissions per month per patient for total cohort

• Data collected between 1/11/12 and 31/12/14

Mental Health Acute Admissions

Page 32: Lancashire Care · Therapist and Team Leader . ... • Lancashire EIS – Laying the Foundations • Why we were chosen as a Demonstration Site ... • Lessons learned as a

0

0.2

0.4

0.6

0.8

1

1.2

1.4

1.6

1.8

pre-treatment(n=54) during treatment(n=54)

follow up (n=9)

Mental Health Acute Bed Days

• People with more than 5 sessions.

• Data collected between 1/11/12 and 31/12/14

Page 33: Lancashire Care · Therapist and Team Leader . ... • Lancashire EIS – Laying the Foundations • Why we were chosen as a Demonstration Site ... • Lessons learned as a

Service User Feedback • ‘[Therapist]’s the only one I can be 100% open with, and I still

tailor things with my social worker and it’s like…there’s still bits I’m scared to tell them, but with [therapist] I can tell [him/her] everything, yes.’

• ‘I think I’ve become a lot more optimistic.’ • ‘I’ve not self-harmed as much anymore.’ • ‘I feel a lot happier, like I’m doing something with my life, and

I’m not staying at home getting isolated. I haven’t been ill now in over a year or so…’

From evaluation carried out by The McPin Foundation.

Children and Families

Page 34: Lancashire Care · Therapist and Team Leader . ... • Lancashire EIS – Laying the Foundations • Why we were chosen as a Demonstration Site ... • Lessons learned as a

LCFT Demonstration Site

• Lancashire EIS – Laying the Foundations • Why we were chosen as a Demonstration Site • What we have done as a Demonstration Site • Interim Findings 1/10/12 - 31/12/14 • Learning Points

Children and Families

Page 35: Lancashire Care · Therapist and Team Leader . ... • Lancashire EIS – Laying the Foundations • Why we were chosen as a Demonstration Site ... • Lessons learned as a

Outcomes • Regular Outcome Measurement seems feasible and

acceptable as part of CBTp delivered in EIS. • This can be done in-session, using a mobile application and

with paper data. • Data for people receiving 5 sessions or more of CBTp and

EIS TAU shows improvement on Recovery Scores (p<0.001, cohen’s d = 0.54 (moderate)

• Heath Utilisation data shows reduced service use over this period.

• FI much more difficult to measure – Helen Lockett will look at this in presentation/workshop.

• Note on interpretation: CBT + EIS + Natural recovery Children and Families

Page 36: Lancashire Care · Therapist and Team Leader . ... • Lancashire EIS – Laying the Foundations • Why we were chosen as a Demonstration Site ... • Lessons learned as a

Challenges • Some EIS clients do not wish to provide sessional measures • Sessional measurement a culture change to therapists.

– Weekly monitoring improved rates. • Developing IT systems:

– Service user, clinician & software developer perspectives. • Developing systems for collating and reporting data regularly:

complex and requires cross departmental buy-in. • To transform service whilst continuing to deliver high quality

service. • Difficulty in recruiting therapists to 1 year posts. • Service pressures meant we were unable to continue SUDW

pilot.

Page 37: Lancashire Care · Therapist and Team Leader . ... • Lancashire EIS – Laying the Foundations • Why we were chosen as a Demonstration Site ... • Lessons learned as a

Conclusions • Lessons learned as a Demonstration Site

are valuable and transferable. • Routine assessment of outcomes is

possible in this client group with high paired completion.

• Innovative use of technology can enhance efficiency and SU engagement

• This involves a culture change for therapists – key point.

Page 38: Lancashire Care · Therapist and Team Leader . ... • Lancashire EIS – Laying the Foundations • Why we were chosen as a Demonstration Site ... • Lessons learned as a

Conclusions • Executive level support and cross Trust Buy-In is

essential. • With more resources, therapists could provide

more CBTp and FI, as well as support PSI culture as part of Lancashire Care’s 3 tier EIS model;

• Initial Data suggests improved recovery and reduced service usage.

• Improving Service User Involvement and measurement of FI are key issues.

Page 39: Lancashire Care · Therapist and Team Leader . ... • Lancashire EIS – Laying the Foundations • Why we were chosen as a Demonstration Site ... • Lessons learned as a

Considerations

• New EIS Access and Waiting Time Standards (AB, SW)

• Training the workforce (MF and CB) • Service User Involvement (HL& McPin

Foundation) • Symptom Focussed Best Practice

Clinical Pathways (Trauma Informed Care JWB & DK)

• Family Interventions (HL)

Children and Families

Page 40: Lancashire Care · Therapist and Team Leader . ... • Lancashire EIS – Laying the Foundations • Why we were chosen as a Demonstration Site ... • Lessons learned as a

Thank you

Children and Families

[email protected]


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