Download - ISBE 2012
Frances Brown, Coventry University • [email protected] • @4rownwork
Crea%ve Enterprise Educa%on in Higher Educa%on -‐ Views from Art and Design Subject Lecturers
Working Paper
Frances Brown Coventry University
Frances Brown, Coventry University • [email protected] • @4rownwork
SCHOOLS + FE
ECONOMY
HIGHER EDUCATION
Family
Primary StakeholderSecondary StakeholderTertiary Stakeholder
USER Students +Graduates
EDUCATORSCREATIVE
ENTERPRISEEDUCATION
EMPLOYERS
STUDENT + GRADUATEINTERNS
EMPLOYEES
INDUSTRY ENGAGEMENT
USER
SupportStaff
Board +Directors
Gov’t
SUPPORT
SOCIETIES
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CE Council
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NESTA
SME/MICRO
RESEARCHERS
INDUSTRY
“Service design takes a more holis4c look at the demand, supply and strategy of a service. You cannot separate in any challenge or project the look and feel of the service and the opera4ng systems, processes and resources that deliver it.” Engine (2009)
Frances Brown, Coventry University • [email protected] • @4rownwork
“… understanding value and the nature of rela4ons between people and other people, between people and things, between people and organiza4ons of different kinds, are now understood to be central to designing services.” (Kimbell, 2010)
Frances Brown, Coventry University • [email protected] • @4rownwork
“Most ins4tu4ons seem to value professional development for all students but there are widely differing levels of support and security from no support or resources and low security in future to large scale funded departments and programs that are fully supported and accepted as part of ins4tu4onal culture.” Enterprise Educator (Brown, 2010)
Frances Brown, Coventry University • [email protected] • @4rownwork
Knowledge +Understanding
Promotion +Recognition
Alumni + Industry
TimingResistanceEngagement + Flagging
Frances Brown, Coventry University • [email protected] • @4rownwork
Communication Satisfaction +Understanding
Experience +Learning
&RQÀGHQFH��Connection toHEI
SERVICE STRATEGY
Informing Content + Delivery
HEI
Effectiveness + Sharing
Improved...
Subject Staff
Students Graduates