IBM and CiscoFacilitating business agility for the challenges of tomorrow
Two companies, one team, infinite solutions
Since 1999, IBM® and Cisco® have helped organizations like
yours use groundbreaking technologies to find better ways to
connect people and share critical data across their businesses.
This alliance integrates a broad range of industry-specific
expertise and cutting-edge solutions, all based on respective
core competencies in foundational technology architectures,
software and services. And it’s ready now to help you overcome
the constraints that time and distance traditionally impose on
transforming your business — and, consequently, your profitabil-
ity and competitiveness.
Influencing this ability is the broad and deep relationship that
IBM and Cisco have founded on complementary strengths,
including those essential to any project aimed at improving
business resiliency and competitiveness. IBM contributes
significant industry-specific expertise in business processes
and transformation, technology utilization, implementation,
and operational services. Cisco leadership in networking and
collaboration combines with IBM proficiency to deliver pre-
tested, integrated solutions that help you transform where and
how work is conducted throughout your enterprise. And both
companies bring long-term continuity and commitment to
HighlightsImprove responsiveness and
productivity by bringing people,
customers, and other crucial
stakeholders closer together
Reduce risk and costs by taking
full advantage of proven, integrated
joint solutions and technology
Benefit from best-in-class, industry-
specific experience and solutions
Count on the worldwide capabilities
of a long-standing alliance between
two industry leaders
®
their client relationships, including ongoing product support
and sustained investments in research and development.
Within our overall partnership, Cisco and IBM also have a
long-standing Global Services Alliance, which drives strategic
and operational alignment and enables collaborative support
and globally consistent delivery across the technology lifecycle.
Easier, more productive collaboration
People and organizations can interact so easily through networks
today that the concept of “workplace” has changed beyond
recognition from a few decades ago. The ability to communicate
in all technological forms — through advanced data, voice, and
video solutions — helps enable true, collaborative teamwork and
close, personal interaction.
Today, many organizations are tapping the mobile revolution,
enabling employees with the tools and resources to work without
needing to be physically at their desks. The increasing availability
of wireless broadband is driving a new wave of transformation for
mobile devices, setting the stage for even greater productivity.
Far-flung workforces can dynamically form virtual teams. It’s
no wonder that, by 2017, workers are expected to spend an
estimated 80 percent of their time collaborating with each other
and their partners, suppliers, and customers.
IBM and Cisco are at the epicenter of these exciting changes,
allied to help businesses like yours improve collaboration and
achieve new gains in innovation, creativity, and decision-making
efficiency. For example, easy integration between Cisco Unified
Communications Manager technology and IBM Lotus Notes® can
enable users or groups to detect presence, meet, communicate,
and collaborate — directly and instantly — using voice, video,
and web meetings. IBM and Cisco provide Cisco Collaboration
solutions running in an IBM smarter planet cloud environment
for private enterprise clouds. In addition, recognizing the trend
towards mobility, the two companies are developing solutions
that enable true enterprise-class functionality on mobile devices,
with the ability to stay securely connected to the corporate world
anytime, anywhere.
These and our other offerings comprise an integrated suite
of voice, data, and video offerings designed to provide richer
collaboration, enhanced productivity, and faster business
decisions. And since they are based on open standards, these
solutions can enable you to take full advantage of IT and network
investments, helping save time and increase the value of your
IT infrastructure.
Faster, stronger, more secure networks
Without a solid network foundation, the advanced capabilities
that will transform the way your business works cannot be fully
realized. Nor can you most effectively meet the challenges of
mobile workplaces, burgeoning bandwidth demands and the
need for easy, wide-ranging collaboration. The Cisco Borderless
Network Architecture makes it possible, allowing organizations to
connect anyone, anywhere, anytime, and on any device — more
securely, reliably, and easily.
2
Want to create in-person meeting experiences
over any existing broadband IP network?
Cisco Business Video, including Cisco
TelePresence® can bring the parties together
by combining Cisco video solutions rang-
ing from desktop to immersive units with IBM
business consulting and technology solutions.
Unified communications offerings integrate communications
into your business processes. Our Remote Expert and anywhere,
anytime banking solutions provide innovative ways to serve
customers across multiple channels. All told, IBM and Cisco
can provide a wealth of client-centric solutions, including
enhanced customer care and contact centers, innovative self-
service offerings, business video, robust back-office solutions,
and much more.
Public Safety
Agencies striving for more holistic approaches to protecting citi-
zens, employees and assets turn to IBM and Cisco for solutions
that can improve situational awareness, crisis management, and
comprehensive, real-time, inter-agency collaboration. Thanks to
years of experience working together to build complementary
communications, collaboration, coordination and surveillance
solutions, our offerings can be readily scaled to improve protec-
tions for citizens as well as borders, transportation systems and
other critical facilities.
One primary offering combines the Cisco Video Surveillance
Manager and the IBM Video Correlation Analysis Suite to
create a “force multiplier” that can improve situational aware-
ness and emergency decision-making. IBM video analytics
can automatically alert officials of suspicious activities. Inte-
grated with the IBM Intelligent Operations Center, senior officials
can view the status of all public safety functions, with Cisco
TelePresence feeding video to a wide-ranging variety of device
formats. Meanwhile, the Cisco IP Interoperability and Collabora-
tion System coordinates incident response between dispatchers
and responders and fosters collaboration by helping to enable
teams to set up virtual talk groups. And video automatically
archived by the system can be invaluable in the judicial process,
training and guiding future responses.
What’s more, IBM and Cisco have spent years working
together to help clients bolster their data center capabilities
while reducing risk and time to value in those initiatives.
Data center solutions are a traditional IBM strength, while the
network — and the services that operate over the network —
are a core competency of Cisco. Our combined services and
products optimize data center utilization, responsiveness,
access and resiliency through interoperability and integration.
IBM and Cisco can propose a roadmap based on best prac-
tices and offerings that leads to resilient, highly secure, open
solutions with a long lifespan.
Sharing extensive industry expertise
We know that your needs are distinct and require technology
partners who truly understand your industry, rather than provid-
ing “one-size-fits-all” solutions. You need partners with a proven
track record of working together and deep familiarity with each
other’s offerings. That’s what IBM and Cisco give you: enhanced
value that is more than the sum of its parts.
Banking
Decades of experience in the financial sector give us the insight
you need when charting a course for a “bank of the future.”
Most of the banks in the Global Fortune 500 are IBM customers,
and both IBM and Cisco have worked with hundreds of financial
services organizations worldwide to provide innovative retail
banking and insurance solutions. Thanks to our combined
offerings, banking and insurance institutions have been able to
transform the client experience through robust integrated multi-
channel solutions.
Cisco and IBM can help you develop a highly secure, unified
network and virtualization for your retail banking portfolio that
integrates multiple contact channels and serves as a cost-saving
foundation for additional applications, services and solutions.
3
IBM and Cisco work together to help clients
modernize aging network infrastructures.
The Cisco Borderless Network Architecture
provides the foundation for bringing organi-
zations, their individual members and their
constituencies closer together. IBM can help
you plan, design, implement, and maintain an
integrated and cost-effective solution geared
to your specific needs and opportunities.
Financing options are available to help you
time payments to the flow of financial benefits.
of critical foundational elements that include robust core net-
working, substation communications, network security and
service management.
Looking forward, IBM analytics capabilities can generate valu-
able insights from streams of data as they are collected and
transferred over Cisco IP network products. Such insights
can translate into valuable input to reduce outages, increase
operational efficiencies, ensure better integration of distributed
renewable energy resources, and help focus value-added
services to the energy consumer.
The combined capabilities of Cisco network infrastructure with
IBM Global Business Services® and IBM Global Technology
Services expertise in business transformation and solution
design provide a holistic, end-to-end data communications solu-
tion. The result: business transformation for energy participants
that yields significant competitive advantage.
The team you need for tomorrow’s challenges— and beyond
The pressure for new gains in productivity and profits will only
continue. IBM and Cisco are ready to extend to you the benefits
they’ve brought to organizations worldwide, in the more than
10 years they have spent working together. Their complementary,
pre-tested and easily integrated technologies can help you
overcome today’s most challenging business problems. And
with IBM and Cisco, you get performance, product support, and
continuing advances you can count on for years to come to help
your organization grow and prosper. Let us show you how.
For more information
To learn more about how IBM and Cisco can help improve your
organization’s creativity, agility and competiveness, contact your
IBM or Cisco representative.
Visit us at:
ibm.com/cisco
cisco.com/go/ibm
Healthcare
IBM and Cisco work together helping healthcare institutions
and professionals improve outcomes while lowering the cost of
care, enhancing clinician productivity and protecting patient pri-
vacy. Our combined expertise and technology gives healthcare
institutions quantifiable improvements in operations, professional
job satisfaction and, most importantly, patient-centered care.
Our mobility for healthcare and video for healthcare solutions
are core to modern healthcare.
For instance, our mobility solutions help enable doctors and
nurses to obtain vital information about the patient and his or
her condition without leaving the patient’s bedside. Other
mobility solutions track costly, critical assets such as infusion
pumps, wheelchairs and other medical equipment so they
can be quickly found and deployed as needed. And combined
IBM and Cisco video offerings can improve healthcare access
and treatment for a growing patient base, particularly people
needing chronic disease management or follow-up exams.
Energy and Utilities
Today, utilities are facing an unprecedented array of challenges.
With increasing demand, grid capacity is being stretched to
the limit at precisely the same time that aging infrastructures are
starting to become a real issue. In addition, environmental con-
cerns, rising costs, security, regulation and new distributed gen-
eration and distribution models are all gaining new importance.
To address these challenges, utilities need to have an enhanced
monitoring of the state of their networks through instrumentation
and devices like sensors and smart meters, together with an
underlying IT and communications infrastructure combined with
application intelligence and analytics.
IBM and Cisco have teamed to provide targeted networking
solutions for utilities that blend powerful technology from
Cisco with IBM leadership in communication services, network
management, security, information management and analytics,
backed by deep energy industry expertise. The result is a set
© Copyright IBM Corporation 2011
Produced in the United States of America
November 2011
All Rights Reserved
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