Transcript
Page 1: How to Hire a HubSpot Agency Partner

Working with a HubSpot Partner

And, Fun with Venn Diagrams

Page 2: How to Hire a HubSpot Agency Partner

Who We Are

Matt RiveraVP, Marketing & CommunicationsYoh27th Largest Staffing Company in the USGreen Tea Junkie, Musician and DJ@PhillyRivera

Tiffany SauderPresidentElement ThreePlatinum, HubSpot PartnerBrand-Driven Inbound Agency@TiffanySauder

Page 3: How to Hire a HubSpot Agency Partner

AGENDAWHY are we doing this workHOW are we doing to workWHAT are we doing to do

AND, some tools and suggestions

Page 4: How to Hire a HubSpot Agency Partner

Corporate Marketing Bingo

OutboundMarketing

Inbound Marketing

Website Development Creative

Video SEC/PPC Events Public Relations

Brand Management

Brand Development Strategy Marketing

Analytics

Email Marketing

Content Management

SystemCRM UNKNOWN

Page 5: How to Hire a HubSpot Agency Partner

The Marketing Team

5

STRATEGY & MANAGEMENT

VP Marketing & Communications

MARKETING COMMUNICATIONS

Director of Marketing Communications

CANDIDATE MARKETING

Director of Candidate Marketing

DESIGN/ PRODUCTION

Manager, Marketing Communications

INBOUND & EMAIL MARKETING

InBound Marketing Specialist

JOB POSTINGS & SOCIAL MEDIA

Candidate Marketing Specialist

JOB POSTINGS & BLOG

Candidate Marketing Administrator

Page 6: How to Hire a HubSpot Agency Partner

The Marketing Decision Making Team

6

STRATEGY & MANAGEMENT

VP Marketing & Communications

MARKETING COMMUNICATIONS

Director of Marketing Communications

CANDIDATE MARKETING

Director of Candidate Marketing

DESIGN/ PRODUCTION

Manager, Marketing Communications

INBOUND & EMAIL MARKETING

InBound Marketing Specialist

JOB POSTINGS & SOCIAL MEDIA

Candidate Marketing Specialist

JOB POSTINGS & BLOG

Candidate Marketing Administrator

President

CEO/ Owner

Page 7: How to Hire a HubSpot Agency Partner

DEFINE OBJECTIVES AND ROLES

(FOR EVERYONE. INCLUDING YOU, YOUR

TEAM, YOUR AGENCY AND YOUR BOSS)

Page 8: How to Hire a HubSpot Agency Partner

Working Together

• One Long List• All Things Were Equal• Relationship Was Dominated by One Big Project

• Everything Else Was Still Happening

• High Expectations• Stretched Resources

BEFORE

Page 9: How to Hire a HubSpot Agency Partner

Working Together

• Bucket of Time for On-Going Needs

• Defined Projects• Big Projects Broken Down

• A/B/C Priorities• Flexibility for New Projects

• Highly Defined Expectations

AFTER

Page 10: How to Hire a HubSpot Agency Partner

What Works and What Doesn’t

• Single point of contact• Accountability• Long View of the Partnership

• Two-Way Communication• Clearly Defined Requirements

• Clear Approval Process• An Understanding of Each Other’s Resources

• Giving Each Other a Break

•Blame Game•Short View of the Partnership

•One-way Communications and Declarations

•Unclear Requirements•No Understanding of Each Other’s Process

•No Flexibility

Don’t Do This Do This

Page 11: How to Hire a HubSpot Agency Partner

In practice, here’s how that looks

• Using an A/B/C Brief

• Approval Advice• Agile Marketing

Sprints

Page 12: How to Hire a HubSpot Agency Partner

Deciding What to Outsource or, Fun with Venn Diagrams

Light CreativeCollateralSmall EventsContentOn-going CampaignsBrand Management

Heavy CreativeWebsite DevelopmentLarge EventsVideoSpecific CampaignsBrand Development

New Products/ServicesEventsClient-Specific InitiativesAcquisitions

ON-GOING PROJECTS

UNKNOWN

Page 13: How to Hire a HubSpot Agency Partner

First, I Looked for a Few Examples…

Page 14: How to Hire a HubSpot Agency Partner

Then Found this… A Van Dammagram

Page 15: How to Hire a HubSpot Agency Partner

…And Finally Decided to Make My Own

Light CreativeCollateral

Small EventsContent

On-going CampaignsBrand Management

ON-GOING PROJECTS

UNKNOWN

Heavy CreativeWebsite Development

Large EventsVideo

Specific CampaignsBrand Development

New Products/Services

New EventsClient-Specific

InitiativesAcquisitions

Page 16: How to Hire a HubSpot Agency Partner

Light CreativeCollateral

Small EventsContent

On-going CampaignsBrand Management

Deciding What to Outsource

What I Can Do What They Can Do For Me

ON-GOING PROJECTS

UNKNOWN

Heavy CreativeWebsite Development

Large EventsVideo

Specific CampaignsBrand Development

New Products/Services

New EventsClient-Specific

InitiativesAcquisitions

MON

EY –

TIM

E – R

ESOU

RCES

Page 17: How to Hire a HubSpot Agency Partner

Deciding What to Outsource

What I Can Do What They Can Do For Me

ON-GOING PROJECTS

UNKNOWN

Heavy CreativeWebsite Development

Large EventsVideo

Specific CampaignsBrand Development

New Products/Services

New EventsClient-Specific

InitiativesAcquisitions

MON

EY –

TIM

E – R

ESOU

RCES

Light CreativeCollateral

Small EventsContent

On-going CampaignsBrand Management

Page 18: How to Hire a HubSpot Agency Partner

YOU CAN’T BUILD A BIG

LEAGUE STRATEGY OFF OF A

BUSH-LEAGUE FOUNDATION

Page 19: How to Hire a HubSpot Agency Partner

KEEP THE MAIN THING THE MAIN

THING

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ELEMENT THREE’S CLIENT QUALIFICATIONS

Leader with gutsProduct we believe inMoney to spend on marketingClear decision-making processWe like them

Page 21: How to Hire a HubSpot Agency Partner

BUT, HOW DO I BUY AN AGENCY?

Page 22: How to Hire a HubSpot Agency Partner

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