Transcript
Page 1: How Fisher & Paykel Healthcare built a cloud – the lessons & challenges, with Ben Casse

How We Built a Cloud

Ben Casse 2014

Page 2: How Fisher & Paykel Healthcare built a cloud – the lessons & challenges, with Ben Casse

Development Manager

Developer

Product Owner

Ben Casse

About Me

Page 3: How Fisher & Paykel Healthcare built a cloud – the lessons & challenges, with Ben Casse

Our Journey

Page 4: How Fisher & Paykel Healthcare built a cloud – the lessons & challenges, with Ben Casse

Our Journey

Page 5: How Fisher & Paykel Healthcare built a cloud – the lessons & challenges, with Ben Casse

How Quickly Can You Adapt?

Page 6: How Fisher & Paykel Healthcare built a cloud – the lessons & challenges, with Ben Casse

“If you are not moving at the speed of the marketplace you’re already dead – you just haven’t stopped breathing yet.”

Jack Welch

Page 7: How Fisher & Paykel Healthcare built a cloud – the lessons & challenges, with Ben Casse

Becoming Agile

Page 8: How Fisher & Paykel Healthcare built a cloud – the lessons & challenges, with Ben Casse

The Agile Process

Page 9: How Fisher & Paykel Healthcare built a cloud – the lessons & challenges, with Ben Casse

The Effect

Page 10: How Fisher & Paykel Healthcare built a cloud – the lessons & challenges, with Ben Casse

It’s Not Just A Process!

Photo: Flickr user ronramstew

Openness

CourageRespect

Focus

Commitment

Continually inspecting and adapting

Page 11: How Fisher & Paykel Healthcare built a cloud – the lessons & challenges, with Ben Casse

To Survive Adapt Often!

Page 12: How Fisher & Paykel Healthcare built a cloud – the lessons & challenges, with Ben Casse

The Effect

Page 13: How Fisher & Paykel Healthcare built a cloud – the lessons & challenges, with Ben Casse

Adapting Beyond Development

Page 14: How Fisher & Paykel Healthcare built a cloud – the lessons & challenges, with Ben Casse

Agile Sandwich

Page 15: How Fisher & Paykel Healthcare built a cloud – the lessons & challenges, with Ben Casse

How do we ensure we are building what the market needs most and get it there first?

Page 16: How Fisher & Paykel Healthcare built a cloud – the lessons & challenges, with Ben Casse

What Is Needed Most, First

80% of the effects come from 20% of the causes

Vilfredo Pareto

7%

13%

20%

15%

45%

Always Often Sometimes Rarely Never

Page 17: How Fisher & Paykel Healthcare built a cloud – the lessons & challenges, with Ben Casse

Our environment was changing, very quickly so how could we ensure we were moving ahead of our market?

Page 18: How Fisher & Paykel Healthcare built a cloud – the lessons & challenges, with Ben Casse

Preparing for Environment Changes

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Competitor introducesfeature X

Market changes create aNew potential customer segment

Insurers cut reimbursementrates

Strategic partnership opportunity with Y emerges promotinguptake Legislative changes in the

EU provide access to diagnosis for more patients

Page 19: How Fisher & Paykel Healthcare built a cloud – the lessons & challenges, with Ben Casse

Extending Agile Beyond Development

Customer Feedback

Customer Feedback

Customer Feedback

Page 20: How Fisher & Paykel Healthcare built a cloud – the lessons & challenges, with Ben Casse

7%

13%

20%

15%

45%

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What Did It Mean?

Page 21: How Fisher & Paykel Healthcare built a cloud – the lessons & challenges, with Ben Casse

What Did It Mean?

Page 22: How Fisher & Paykel Healthcare built a cloud – the lessons & challenges, with Ben Casse

If you can buy it don’t build it!

Page 23: How Fisher & Paykel Healthcare built a cloud – the lessons & challenges, with Ben Casse

Designing An Experience

Page 24: How Fisher & Paykel Healthcare built a cloud – the lessons & challenges, with Ben Casse

You cant choose if you will design an experience that part is mandatory

But you can choose if its going to be a good one

Page 25: How Fisher & Paykel Healthcare built a cloud – the lessons & challenges, with Ben Casse

What Isn’t Experience Design?

An experience is not a UI!

Its not a step in the process

Its not a requirement in a of the project

Page 26: How Fisher & Paykel Healthcare built a cloud – the lessons & challenges, with Ben Casse

What Isn’t Experience Design?

Page 27: How Fisher & Paykel Healthcare built a cloud – the lessons & challenges, with Ben Casse

Designing an experience is part of you whole design process

Page 28: How Fisher & Paykel Healthcare built a cloud – the lessons & challenges, with Ben Casse

Understanding who your designing for

Page 29: How Fisher & Paykel Healthcare built a cloud – the lessons & challenges, with Ben Casse

Understanding what they are really trying to achieve

Why

And what their environment is

Page 30: How Fisher & Paykel Healthcare built a cloud – the lessons & challenges, with Ben Casse

It saves you time and money

It’s not expensive

Page 31: How Fisher & Paykel Healthcare built a cloud – the lessons & challenges, with Ben Casse

Test Before You Invest

Page 32: How Fisher & Paykel Healthcare built a cloud – the lessons & challenges, with Ben Casse

User Centered Development

Customer Feedback

Customer Feedback

Ready

Page 33: How Fisher & Paykel Healthcare built a cloud – the lessons & challenges, with Ben Casse

The Best Solution Might NotBe The Application You Thought

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Contact Me

Ben Casse

[email protected]

[email protected]


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