©AmericanDataBankLLC.Questions?EmailComplio@americandatabank.comOrcall1-800-200-0853
HolyokeCommunityCollegeApplicantGuidetoComplio
RequiredimmunizationsandcertificationsWhatyouneedtoknowaboutcomplianceandimmunizationrequirementsHolyokeCommunityCollegestudentswillneedtoprovidedocumentationregardingthecompletionoftheirimmunization,backgroundcheck,requiredtrainingsandrelatedcompliancerecords.HCCusesavendorcalledAmericanDataBanktohelpstudentstrack,access,andmaintaintheircompliancerecordsthroughtheiracademicprogram.AmericanDataBankhascreatedaweb-baseddatabaseallowsstudentstoaccesstheirimmunizationandcompliancerecordsfromacomputerandgivesstudentstheabilitytoupdateanddownloadtheircompliance“passport”attheirconvenience.ThissystemisknownasComplioandautomaticallynotifiesstudentswhenimmunizationorcompliancerecordsareexpiringsothatstudentscanupdatetheirrecordsasneeded.Thisguidecontainsdetailsabouthowtocompletetheimmunizationandcertificationrequirementswhichmustbecompleted.Pleasereviewthesematerialscloselyandcompletetherequireditemstoday.
Clinicalagencyrequirements
Studentsplacedatclinicalagenciesarerequiredtoprovidetheirimmunization
andcompliancematerialspriortobeingplacedinthatsetting.Yourprogramfacultyandstaffmayhalt
yourattendanceinclinicalcourseworkatanytimeifyourimmunizationandclinicalrequirementshavenotbeen
met.Compliosupport
Accountlogin:
http://www.holyokeccbackground.com
TechnicalSupport:[email protected]
Or(800)200-0853
GettingStartedChecklist
1. CreateyourComplioaccounta. UsingChromeorFirefoxgotohttp://www.holyokeccbackground.comandplaceyourorderforthe
ImmunizationTrackingPackageaswellastheBackgroundCheckPackage.Onceyouhaveplacedyourorder,CompliowillprovideyouwillalistofrequirementImmunizations,usernameandpasswordviaemail.PleaseallowonebusinessdaytoreceiveyouruserIDandpasswordanddoublecheckyourspamorjunkfolderifyoudonotreceiveit.
2. Gatheryourimmunizationrecordsa. Compliowillprovideyouwithalistofallimmunizationrequirements,whichwillalsobeemailedtoyou
atthesametimeyouplaceyourorder.Pleasereviewthesecarefullytoensureyouhavealldocumentation.
3. SubmitMaterialsa. YourbackgroundcheckresultswillbeuploadedforyouuponcompletionbyAmericanDataBank.
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©AmericanDataBankLLC.Questions?EmailComplio@americandatabank.comOrcall1-800-200-0853
MaintainingyourComplianceStatusLoadyourdocumentsandtrackyourcompliance
• LogintoComplioathttp://www.holyokeccbackground.comwithyourusernameandpassword.• ProvideallsupportingdocumentationtoComplio.AmericanDataBankwillreviewthesedocumentswithin1-3
businessdaysandthenletyouknowifthedocumentsmetrequirements(approved)ordidnotmeetrequirements(rejectedandneedsfurtheraction).
ViewyourclinicalPassport• Youcanprintyourclinicalpassportatanytimetoshowthatyouhavemettherequirementstobeinthatsettingand
areeligibletoattendclass.WhenyouareloggedintoyouraccountclickontheReporttabontheleftsideofyourprofiletoopenthisitem.Yourpassportreportalsoprovidesaquickwaytoseewhatitemsmaybeexpiringsoonorwhatmayneedtobeupdatedrightaway.
Don’twaittoupdate• Manyrequireditemsneedtoberenewedonanannualbasis.Itisimportantthatstudentsfollowupwithany
notificationsthattheyreceivefromComplioregardingexpiringitemsoritemsthathavenotyetbeencompleted.
Theseareexampleofvaccination
requirements.TheywillbeoutlinedinComplio,howeverpleasetaketimetoreviewwhat
you’llneedtosubmitinordertobecomecompliantaheadoftime.Ifyouhavequestionsonwhy
somethingisrequired,pleasespeakwithyourprogramadministrator.Theserequirementsmaychangefromyeartoyear.ClinicalSitesmayrequireadditionalitemsotherthanwhatisidentified.Studentswillreceiveinformationregardingadditionalrequirementsif
needed.
©AmericanDataBankLLC.Questions?EmailComplio@americandatabank.comOrcall1-800-200-0853
HowtosetupyourComplioaccount
1. Gotohttp://www.holyokeccbackground.comtocreateyouraccountbyclickingonthe“NewUsers”button
2. Onceyoucreateyouraccount,youwillreceiveanemailwithanactivationlink.
a. Followthislinktologintoyouraccount.Ifyoudonotclickonthelink,youraccountwillnotbeactivated
3. ClickontheGetStartedbuttontobegintheorderingprocess
4. Selectyourprogramofstudy,applicanttypeandthenclickon“LoadPackages”
a. SelecttheHolyokeImmunizationPackage.b. ONLYorderascreeningpackageifinstructedtodo
sobyyourschool.c. Ifyou’reunsureofwhattoorder,pleasecontact
yourschooltoconfirm.5. Step2willaskyoutoconfirmalldetailsyouenteredwhen
youcreatedyouraccount.a. Thisinformationwillbeusedtorunyourcriminal
backgroundcheck.Itisimperativethatyouconfirmthatalldetailsarecorrect.Ifyouorderincorrectly,youwillhavetoplaceanotherorderandarefundisnotavailable.
b. Weencourageyoutoopt-intoreceiveTextnotificationsregardingyourComplioaccount
6. SigningFormsa. Therewillbeseveralformstosign.Reviewthe
documentandscrolldownthebottomofthepagewhereyouwillchecktheyou’vereadandagreetothedocumentation.Usingyourmouseortrackpad,signyournameandclickNexttoproceed.Theformwillrefreshtoshowyoursignatureintheform.YouwillclickNexttomoveforward.
7. OrderReviewa. YouwillconfirmyourorderontheOrderReview
page.Pleasedoublecheckyourpackageselectionsasonceyouenteryourpaymentinformationyourorderisnoteligibleforarefund.Pleaseconfirmyourorderbeforeproceeding.
Clickheretocreateyouraccount!
Youwillchoosefromseveral
packages.Pleaseconfirmwithyourschoolbeforeordering
Haveyoudoublecheckedyourorder?
©AmericanDataBankLLC.Questions?EmailComplio@americandatabank.comOrcall1-800-200-0853
HowtosetupyourComplioaccount
8. Returntoyourhomepage,whereyouwillseeavideothatshowsyouhowtouploaddocuments.Watchthisvideo
9. Onceyou’vewatchedthevideo,youwillbeabletoseealistofallyourrequirements.Clickon“EnterRequirements”ontherightsideandindicatewhichrequireditemsyouaresubmitting.
a. Youwillseewhatstepsarerequiredtobecomecompliantforeachcategoryassoonasyouclick“EnterRequirements”
10. Chooseyourpathwaytocomplianceinthedropdowna. Onceyouchooseyouroption,Compliowillaskyoufor
additionalinformation.Pleaseenterallapplicabledetails
b. Don’tforgettoclickSubmit!11. Youmayneedtosubmitmultipleitemsforasingle
compliancecategorya. Onceyou’veuploadedadocumentonce,itcanbe
associatedtoasmanyitemsasyouneed.Justclickthe“Document”dropdownonceyouselectyourrequirement.Inthisscreenshot,thestudentisassociatingtheirdocument“MMRTiters2”toeachtiterindividually(Measles,Mumps,andRubella).
b. Doyourselfafavorandlabelyourdocumentswiththecontents.Itwillsaveyouagreatdealoftime
12. AmericanDataBankwillreviewyourdocumentswithin1-3businessdaysoncetheyaresubmitted
a. ADBreviewedyourdocumentstoensuretheymeetyourschool’sstandards.Theyarefollowingthedirectionoftheschoolanddonotmakethestandardsthemselves.
b. Ifwillbenotifiedviaemailandtext(ifyouoptedin)astothestatusofthedocumentyousubmitted.
c. Ifyourdocumentdidnotmeetthestandards,itisconsiderednotapprovedandyouwillneedtodeterminethenextsteps.Ifyourdocumentdoesmeetthestandards,itwillbeapproved.
13. Ifyouhaveanyquestionsaboutwhatinformationyourdocumentsneedtohaveinordertobeapproved,pleaseclickonRequirementExplanationatthetopofyourscreen
Associatethisdocumenttoeachtiter
Onceyousubmityourdocuments,theywillhave
astatus.Green=approved,Red=notcompliant,Yellow=PendingReview
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©AmericanDataBankLLC.Questions?EmailComplio@americandatabank.comOrcall1-800-200-0853
LinfieldCollegeStudentguidetoimmunizations
©AmericanDataBankisalwayshappytohelp.Youmaycall,email,ormessageuswithanyquestionsorconcernsyouhaveaboutComplio,youraccount,oryourstudents’statuses.Email: [email protected] Phone: 800-200-0853LiveService: 7am-6pmMTM-F;8am-4pmMTSaAddress: 11016thStreet Suite800 Denver,CO80202
Questions?
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