0104 Brochure • 8.5x11in
GLOBAL FOOTPRINT
ABOUT AGC
INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY Building Efficiency in IT Operations.
www.agcnetworks.com
US Headquarters222 W. Las Colinas Blvd.Suite 200, North Tower Irving, Texas 75039Main: 214.258.1600E: [email protected]
Additional LocationsPhiladelphia Southern CaliforniaMinneapolis, MNColumbus, OHBoston, MAChicago, ILStratford, CTRochester, NYOmaha, NERaleigh, NCChattanooga, TNTampa, FLHyderabad, India
Global Headquarters
US Headquarters
AUSTRALIA- Melbourne- Sydney
NORTH AMERICA> Dallas- Columbus- Minneapolis- Philadelphia
INDIA> Mumbai- Bangalore- Billaspur- Chandigarh- Chennai- Cochin- Delhi- Gandhinagar- Gurgaon- Guwahati- Hyderabad- Jamshedpur- Kolkata- Lucknow- Nagpur
KENYA- Nairobi
ETHIOPIA
RWANDA
SOUTH AFRICA
BANGLADESH
PHILIPPINES- Manila
NEW ZEALAND- Auckland
SRI LANKA- Colombo
SINGAPORE
SAUDI ARABIA- Riyadh
UAE- Dubai
Registered Office: AGC Networks Limited, Equinox Business Park,Tower A (Peninsula Techno Park), Off. BKC, LBS Marg, Kurla West, Mumbai 400070, India.T: +91 22 66617272For further details write us [email protected]
AGC Networks (AGC) is a Global Solution Integrator delivering technology solutions in Unified Communications, Network Infrastructure & Data Center, Cyber Security and Enterprise Applications. AGC is a leader in Enterprise Communications in India and has a significant presence in the Middle East / Africa, North America, Philippines and Australia / New Zealand.
In collaboration with global technology partners like Avaya, Cisco, HP, Juniper, Netapp and Polycom among others, AGC delivers domain-focused, flexible and customized technology solutions and seamless services to accelerate our customer’s business. AGC Networks is an Essar Enterprise.
- Pune
AGC IT GRC-20000 Services
0302
AGC’S APPROACH
IT-GRC ITIL MODEL SOLUTION
AGC Networks has been a leader for over two and a half decade in delivering
Information Security Services to organizations across verticals.
AGC’s security services portfolio assist enterprises to be future ready and
stay protected. These services are tailored around client’s specific
requirements and aligned with their risk management strategy. Thus
delivering enriching experience.
AGC has built a team of experienced professionals with preferred
certifications like CISA, CISSP, CRISC, CEH, OSCP, Lead Auditors for ISO
27001, ITIL V3, ISO 22301 and ISO 9001, ITILv3 added to its vast expertise
in the GRC Domain.
AGC is capable of adopting ITIL V3 standard which enables service providers to enhance the quality of service delivered to their customers, both internally and externally.
ITIL V3 is used to -- Ensure higher availability of services by minimizing disruption of the
service level- Ensure the optimal use of IT- Establish processes that monitor and continuously improve service
delivery- Efficient handle of IT changes- Improve resource utilization by becoming more competitive- Provide demonstrable performance indicators- Improve resource utilization by reducing rework and eliminating
redundant work- Improve availability, reliability and security of mission critical IT services- Provide services that meet business, customer and user demands- Integrate central processes- Document and communicate roles and responsibilities in service
provision
Our unique objective-oriented approach to ITIL V3 Implementation and Certification is further segmented into 6 phases:ITIL V3
IMPLEMENTATION METHODOLOGIES
OUR SOLUTION OFFERINGS
ITIL FRAMEWORK BY AGC
Key AGC differentiators that benefit a client ecosystem.
Standard Framework
- Provides an effective framework, based on international best practice, to
manage information security.
Proven Methodology
- To deliver efficient and effective services.
Knowledgeable Team
- The team comprises of qualified professionals like CISA, CISM, CGEIT,
ISMS implementers, lead auditors for ISO 27001, 9001 and 20000, ITIL
V3, IT-SOX consultants etc.
Expertise
- Expertise in Integration of other management systems standards.
Management
• Managed Compliance Solution
• Vulnerability Management
• Security Solutions Implementation& Management
• Integrated Management Systems
Audit
• DatabaseAudit
• Network Audit
• Internal ISO Audits
• ApplicationAudit
• SAP Audit /ERP Audit
• Code Review
Certification
• ISO 9001
• ITILv3
• ISO 27001
• ISO 22301
Compliance
• BASEL II
• COBIT 5
• HIPAA
• PCI DSS
• IT-SOX
• SAS 70
• SOC 2
Implementation
• DLP
• NAC
• Bandwidth Management& WAN Accelerator
• WirelessSecurity
• GRC Tools
• ITIL Guidelines
• Policy &
Procedures
Documentation
24x7 Compliance Managed Services
SLA Based Management
Industry Verticals
ManufacturingBFSI Telecom IT & ITES0101
0202
0303
0404
0505
0606
Service Management System Assessment
ITILv3 Consulting
Service Management System Audit
Service Management System Internal Auditor Training
Service Management System Training and Awareness
Assistance in ITILv3 Compliance
ITIL
Service Strategy
ServiceTransition
ServiceOperation
ServiceDesign
• Incident Management• Event Management• Problem Management
• Change Management• Knowledge Management• Release & Deployment Management• Service Testing & Validation• Configuration Management Validation
• Supplier Management• Service Level Management
• Service Catalogue Management• Availability Management
Continual Process Improvement
Service Reporting and Service Measurement