Fluke Networks’ Gold Support Program offers comprehensive maintenance and technical support; with coverage available for the OptiFiber® Pro OTDR and fiber module(s). The key benefits of OptiFiber Pro Gold Support are:• Annualcalibrationandfactoryrefresh
• LoanerunitsfromFlukeNetworksduringrepairandcalibration
• Accessoryreplacement
• Unlimited,no-hasslerepairservice
• 24x7Technicalsupport,withpriorityGoldaccessnumbers
• LifetimeBuyBackGuarantee
• UnrestrictedaccesstoourextensiveKnowledgeBaseandOn-lineTraining
• “MembersOnly”discountsandpromotions
Gold Support for the OptiFiber® Pro OTDR Fluke Networks’ Gold Support
minimizes business downtime by
providing total equipment cover-
age, comprehensive tech support
and product calibration.
Purchase 3-year Gold Support and receive an automatic 10% savings and price protection for 3 years.
Annual Calibration and Factory Refresh with Loaner Unit ISO 9001 standards compliance requires annual unit calibration. Gold support includesonecalibrationandfactoryrefreshperyearatnocharge,includingaloanerunitwhenyouscheduleyourcalibration.EquipmentiscalibratedusingthefullbatteryofproprietaryFlukeNetworkstestprocedures,adjusted/repairedasnecessarywith genuinerepairparts,softwareandfirmwareupdatesareapplied,thentheunitiscleaned and performance verified. The normal charge for a standalone standard calibration for a fiber module is $500.
Accessory Replacement Someaccessoriesareessentialtotestingandcertifyingfibercables.Ifanystandard accessorythatcamewithyourOptiFiberProOTDRisqualifiedasdefectiveorfaultybyourtechnicalassistancecenter,itwillbereplacedfreeofcharge.
Covered accessories include: Interchangableportadapters•USBinterfacecable•Launchfiber(1peryear) •Batteries•Chargers•Carryingcases•TPAKtoolkit
With a value upwards of $580, Gold saves you a significant expense if an accessory fails.
Unlimited No-Hassle Repair Service with Loaner Unit IfyourOptiFiberProOTDRorfibermodule(s)needsrepair,itwillbedonefree-of-charge.FlukeNetworks,willalsoshipyoualoanerunittouse,free-of-charge.UsethisloanerunituntilyourownOptiFiberProOTDRorfibermodule(s)arereturned.While repair is unlikely, Gold could save you $2,043 the cost of a typical repair and $1,110 for OptiFiber Pro OTDR and fiber module(s) weekly rental.
*PricesareapproximateandmayvarydependingonOptiFiberProOTDRmodel.Goldsupportmustbepurchased for the OptiFiber Pro OTDR and fiber module(s) for complete coverage.
Gold = Total Value
Annualcalibration $500
Repair $2,043
Loanerunit(1-weekrental) $1,110
Accessoryreplacement $580
Value $4,233 – Gold pays for itself
24x7 Technical Support Extendtheexpertiseofyourstaff.GoldSupportincludesdirecttelephoneaccessviamembers-onlyphonenumberstoourworld-classTechnicalAssistanceCenters(TAC).OurcentersinEindhoven(Netherlands)andSeattleemployafullstaffofhighlytrainedtechnicalexpertsthatareoncall,includingweekendsandthroughthenight,toanswercomplextroubleshootingquestions,includingGold-onlyservicessuchas:Testresultsinterpretation,includingtraceresultsanalysis,testset-upandinstrumentconfiguration,fibertestingandreferencesetting.
Lifetime BuyBack GuaranteeGetcashbackwhenyoudecidetoupgradetoanewtester—100%within30days,60%within1year,and15%afterayearforthelifeofyourtester.(NOTE:Alistofqualifyingproductsandfulltermsandconditionscanbefoundatwww.flukenetworks.com/GoldBuyBack.)
Know-How along with “Member Only” Discounts and PromotionsGoldsupportincorporatesunlimitedaccesstoourKnowledgeBaseofapplicationandproductinformation,on-linetrainingandgivesyouspecial“memberonly”discountsonnewproducts,enhancementsandreconditionedequipment.
AsaGoldSupportMemberyouwillreceiveauniqueMembershipNumberandPINforsecureaccesstoyourspecificGoldmemberbenefitsviaourwebsite,aswellasamembershipcardwithlocalphonenumberstoyourpriorityGoldTACSupport lines.
Gold Support for the OptiFiber Pro OTDR and fiber module(s) may be purchased via one of the bundles below. You must have Gold Support coverage for both the OptiFiber Pro OTDR and fiber module(s) for complete coverage.
FlukeNetworks’GoldSupportmaynotbeavailableinallcountries.PleaseconfirmwithyourFluke Networks representative before purchase. Full terms and conditions can be viewed athttp://www.flukenetworks.com/goldsupport
Fluke NetworksP.O.Box777,Everett,WAUSA98206-0777
Fluke Networks operates in more than 50 countries worldwide.Tofindyourlocalofficecontactdetails,go to www.flukenetworks.com/contact.
©2013FlukeCorporation.Allrightsreserved.PrintedinU.S.A.3/20134182834B
Formoreinformationaboutoursolutions,call 800-283-5853(US/Canada) or 425-446-4519 (Other locations) or email [email protected].
OptiFiber Pro Gold Support Models Save 20%whenyourpurchaseOptiFiberProOTDRandGoldtogether!
Mainframe + 1-Year Gold Support
OFP-100-QI/GLD Mainframe,quadmodule,fiberinspectorand1-YearofGold
OFP-100-MI/GLD Mainframe,mmmodule,fiberinspectorand1-YearofGold
OFP-100-SI/GLD Mainframe,smmodule,fiberinspectorand1-YearofGold
OFP-100-Q/GLD Mainframe,quadmoduleand1-YearofGold
OFP-100-M/GLD Mainframe,mmmodule,and1-YearofGold
OFP-100-S/GLD Mainframe,smmodule,and1-YearofGold
Mainframe/Module 1-Year Gold 3-Year Gold
OFP-100-QI(mainframe,quadmodule,andfiberinspector) GLD-OFP-100-QI GLD3-OFP-100-QI
OFP-100-Q(mainframeandquadmodule) GLD-OFP-100-Q GLD3-OFP-100-Q
OFP-100-MI(mainframe,mmmodule,andfiberinspector) GLD-OFP-100-MI/SI GLD3-OFP-100-MI/SI
OFP-100-M(mainframeandmmmodule) GLD-OFP-100-M/S GLD3-OFP-100-M/S
OFP-100-SI(mainframe,smmodule,andfiberinspector) GLD-OFP-100-MI/SI GLD3-OFP-100-MI/SI
OFP-100-S(mainframeandsmmodule) GLD-OFP-100-M/S GLD3-OFP-100-M/S
OFP-FI(fiberinspectoronly) GLD-FI GLD3-OFP-MOD-Q
OFP-QUAD(moduleonly) GLD-OFP-MOD-Q GLD3-OFP-MOD-M/S
OFP-MM(moduleonly) GLD-OFP-MOD-M/S GLD3-OFP-MOD-M/S
OFP-SM(moduleonly) GLD-OFP-MOD-M/S N/A
TFS(mainframeonly) GLD-TFS N/A
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