Employee Performance Appraisal

Employee Name: 　 Position: 　

Dept: 1st Day in present role: 　

Date of joining: 　 Appraisal Date: 　

Review period start date: Review period end date:

Semi-annual or Confirmation Review Reviewer Name:

Part I: Basic Performance Appraisal Standards for All Staff

1 Job knowledge The total knowledge possessed by the employee with respect to job responsibilities.Score (circle one):

Unacceptable Needs Improvement Acceptable Good Outstanding0 2 3 4 5

Comments:

2 Quality of workThe value, accuracy and acceptability of work produced compared to expected standards.

Unacceptable Needs Improvement Acceptable Good Outstanding0 2 3 4 5

Comments:

3 CommunicationCommunication skills used in daily interaction with internal/external counterparts. Includes willingness to listen and ability to give clear input.

Unacceptable Needs Improvement Acceptable Good Outstanding0 2 3 4 5

Comments:

4 Problem solvingThe degree of reasoning and interpretation exercised by the employee. The soundness of decisions and conclusions in line with assignments, needs and resources.

Unacceptable Needs Improvement Acceptable Good Outstanding0 2 3 4 5

Comments:

5 Service OrientationAbility to provide high levels of service to meet internal/external customer needs.

Unacceptable Needs Improvement Acceptable Good Outstanding0 2 3 4 5

Comments:

6 TeamworkDemonstrates the reliability, cooperative mindset, and respect for others necessary to contribute to team efforts. The ability to function as part of a team.

Unacceptable Needs Improvement Acceptable Good Outstanding0 2 3 4 5

Comments:

7 Initiative/ReliabilityThe degree of energy, aptitude, displayed by the employee in carrying out assignments. Follows through to completion assigned tasks and projects in a professional and expedient manner with minimal reminding.

Unacceptable Needs Improvement Acceptable Good Outstanding0 2 3 4 5

Comments:

8 Attendance and punctualityUnacceptable Needs Improvement Acceptable Good Outstanding

0 2 3 4 5Comments:

9 Commitment to Company GoalsThe extent to which the employee keeps company objectives in mind on a day to day basis.

Unacceptable Needs Improvement Acceptable Good Outstanding0 2 3 4 5

Comments:

Part II: Management Skills Appraisal(The following performance appraisal standards are for managers only).

1 Strategic thinkingIdentifies trends that affect the organization, proposes strategies to improve business performance, leads the process of developing a realistic vision, and recommends ways to improve efficiency and effectiveness of work processes.

Score (circle one):Unacceptable Needs Improvement Acceptable Good Outstanding

0 2 3 4 5Comments:

2 Fiscal ResponsibilityFinds ways to help company produce more without committing additional funds. Communicates to staff the importance of conserving company resources.

Unacceptable Needs Improvement Acceptable Good Outstanding0 2 3 4 5

Comments:

3 Individual leadershipUses techniques that appeal to reason, values, or emotion to generate enthusiasm for company goals, and provides a positive model for team members, while still responsive to requests.

Unacceptable Needs Improvement Acceptable Good Outstanding0 2 3 4 5

Comments:

4 Planning/OrganizingEstablishes a course of action for self and/or others to accomplish a specific goal; plans proper assignments of personnel and appropriate allocation of resources. Establishes procedures to monitor the results of assignments and follow up.

Unacceptable Needs Improvement Acceptable Good Outstanding0 2 3 4 5

Comments:

Part III: Final Evaluation

ScoreRaw Score Potential Percentage

Part 1: 40Part II: 20Total: 60Total Categories: 13Score/Category:

RatingScore/Category Rating

0.0 – 1.0 Unacceptable1.1 – 2.0 Needs Improvement2.1 – 3.0 Acceptable3.1 – 4.0 Good4.1 – 5.0 Outstanding

What sort of training would you like to recommend?

Remarks/Comments from Supervisor:

Signed by Department Manager: ________________________ Date: __________

Approved by General Manager: ________________________ Date: __________

Acknowledged by Employee:

Signature: ________________________ Date: __________