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www.trimax.inAnswering needs. Integrating technologies.
Trimax IT Infrastructure & Services Limited
Data Center Services
www.trimax.inAnswering needs. Integrating technologies.
Trimax: Company Profile
Established in 1995
Headquartered in Mumbai, India
Revenues INR. 549 Cr – US$ 96 Mn (March 2011)
INR.783.25 Cr- US$150 Mn (March
2012)
Present Investors Banyan Tree anchor by FMO
(Netherland) & DEG Germany Private Equity
Zephyr Peacock India Funds Aditya Birla PE
1800+ employees 295 OEM Certified Engineers
900+ Customers (Govt., PSUs, Large
Enterprises & SMBs)
All India reach 11 branch offices 600+ service support locations. Strategically located to reach in 4
hours to any customer location Building strength to reach in 2 hours
► USA► Singapore► Sri Lanka► Middle
East – Dubai, Saudi Arabia & Oman
► Africa - Kenya & Uganda
International
www.trimax.inAnswering needs. Integrating technologies.
Trimax Growth
Strengthening e-Governance capabilities: JVVNL NOC set up
Set up Singapore office
Developed proprietary products
BSNL alliance sole MNS partner
Consolidating e-Governance segment MSRTC
ISO 27001 certification
PE investment by BTGC
ITI Data Centre
MTNL and HP alliance
Focussed on BFSI (Won contract for CBI)
PE investment by Zephyr
Launched Cloud Computing
Won Rajasthan SWAN BEST Project RSBCL – Total
Managed IT 2nd round of PE
investment Won Contract for Axis
Bank, Bank of Baroda Working for GE Won contract for
Malaysian Airlines
6 20 40 65 96 150
FY 07 A FY 08 A FY 09 A FY 10 A FY 11 A FY 12 A
Strategic partnership with NEC for Cloud
Providing specific solutions to ULBs
Setting-up the State Data Centre for J&K government
Providing CBS on non-investment model to ODCCB
Setting up of Trimax’s own Data Centre in Navi Mumbai
Funding from Aditya Birla PE
Partnered with TCIL & MTNL to provide Managed IT services
Set up its own state-of-art Tier III Data Centre in Navi Mumbai
CAGR of 87.26% in the last 5 years
Revenue ($ Million)
www.trimax.inAnswering needs. Integrating technologies.
Trimax Services Portfolio
Managed IT Services
Data Centre &
Cloud Services
Transport Solutions
Turnkey Solutions
Application Services
Service Offerings
Specialised/Customised Solutions
www.trimax.inAnswering needs. Integrating technologies.
Data Center Services
DC Maintenance Services Planning, Design &
Construction Services
SE
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Managed Co-location Services Managed Dedicated Hosting Managed Firewall & IPS Managed Load Balancing Services Managed Backup Services Monitoring & Management Services
DC Hosting & VAS Cloud Services
Compute on Demand Storage on Demand Managed Telepresence PC Backup Services E-mail Security & Archival Hosted CRM & ERP Virtual Desktop Infrastructure Document Management Web Hosting Services Hosted Messaging &
Collaboration Services
DC Build & Operate
www.trimax.inAnswering needs. Integrating technologies.
Managed IT Services - OfferingsB
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Effective combination of people, process & tools
Services in a prompt and organized manner to support uninterrupted business
Cater to the 365x24x7 service demands, both onsite and remotely with guaranteed SLA
Services backed by over a decade’s domain experience in providing products and services to clients across industry
Facility Management Services
Remote Infrastructure Management Services
24X7 operational monitoring
Single window that caters to all IT infrastructure needs
SLA based service management
Improved asset utilization
Reduced operational & maintenance cost
Secure and timely, fast services and support
End-to-end WAN solutions
Data Network Infrastructure
Point-to-Point leased circuits
Managed Lease Line Network (MLLN)
Multi-Protocol Label Switching (MPLS), VPN
Internet Leased Circuit, IP VPN
VSAT C Ext, Ku band
Managed Network Services
System Integration
Hardware Desktop Router Switches
Software Licensed In-house
developed software
Application Licensed In-house
developed
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Turnkey Solutions
Hardware – Desktop, Router, Switches, etc.
Software – developed in-house as well as licensed
Managed Network Services Data Centre Services Cloud Services Manpower support & management IT Solutions and application
CU
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D S
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BOT – Build, Operate, Transfer
BOOT – Build, Operate, Own, Transfer
One-time project deployment
Pure maintenance
CAPEX & build
Consulting & Project Management
OPERATING MODELS Products /Services
Application development
Application maintenance
Application Operation
Application 1st level support
Database Management
Server & Network management
Hardware platform
Total IT Outsourcing
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Transport Solutions
Transport• Integrated ETIM
•e-purse+ Automatic fare collection
•Transport ERP
•Vehicle tracking solution
• Fuel Management
•Passenger Announcement/Information system
•Traffic Mgmt system
•Driving License issuing & registrationCU
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D S
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www.trimax.inAnswering needs. Integrating technologies.
Trimax - Strategic Partnerships
Bharat Sanchar Nigam Limited• India’s Largest telecom Service Provider• Owned by Government of India• Trimax is the exclusive partner of BSNL to provide Managed Network Services
Telecommunications Consultants India Limited• Owned by Government of India Under Ministry of Communications.• Trimax has partnered with TCIL to provide Telecom & IT Managed Services to Government, PSUs & Enterprises.
Indian Telephone Industry Limited• First Public Sector Unit Owned by Government of India Under Ministry of Communications.• Trimax has developed and currently operates a Data Center in Partnership with ITI Limited, where it is the sole
provider of services to the Data Center Customers. The Partnership is on PPP Model
Ministry of Telecommunication & Information Technology, Sri Lanka• Trimax has been awarded to build & operate National Data Centre for Government of Sri Lanka on PPP Model for 33
years.• The National Data Centre will be used to host IT Infrastructure & Applications for various Ministries & ICT Authority.
www.trimax.inAnswering needs. Integrating technologies.
Trimax Core Organizational Capabilities
Providing turnkey solutions comprising integration of hardware and software
applications
System Integration
Data Center
Managed Network Services
Managed IT Services
Domain Training Services
Trimax Service
Offerings
End to end Solution capability
Comprehensive service portfolio
Integrated delivery capability
Global FootprintBreadth of
experience with Govt. Organizations
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Trimax Data Center Services in Partnership with ITI
1st Data Center Service Provider backed by Public Sector
Company
1st Data Center in India offering true High Power Density Hosting
Hyper-Disruptive Market Advantages
Leading player in India focusing on :
System Integration
Managed Network Services
Managed IT services – Onsite/ Remote
BOT/ BOOT Programs
FuturePerfect – IT Training & Certifications
Established in 1948 as 1st PSU under
MoC, GOI
ISO 9001:2000; ISO 14001:24000
Contributes 50% of equipment to
National Telecom Network
6 Manufacturing Plants, 9 RO, 25 AO
Turnover of Rs. 4700 Crores
www.trimax.inAnswering needs. Integrating technologies.
Trimax Data Center Infrastructure
First Phase : 75,000 Sq.Ft area launched on June 2009. Second Phase : Coming Soon.
www.trimax.inAnswering needs. Integrating technologies.
Trimax Data Center Infrastructure Snapshot
•Total Size
•1, 20,000 Sq. ft.
•Phase 1
•75,000 sq. ft. launched on June ‘09
•Phase 2
•Coming Soon
Space
•5 MVA of power from state run KPTCL in Phase 1
•N+N Transformers & N+1 HVAC Systems
•2N +1 Redundant UPS System & DG Set
•High Power density up to 14 KVA / rack
Power
•VESDA Fire Detection & FM200 based fire suppression systems
• ISO 27001 Certified
•Guards with CCTV Monitoring 24x7
•Biometric & ID Card Access Control
•Firewall & IPS in HA Model
Security
•Meet Me Room with multiple carrier connectivity
• Internet Bandwidth from Multiple Providers
•Redundant Routers & Switches (Core , Distribution & Access Layer)
Connectivity
•Centralized Building Management System (BMS)
•Best in class IT equipment health monitoring solutions
•40 seat Command Center manned by Certified resourced 24x7 for ITIL based Service Delivery
Monitoring
www.trimax.inAnswering needs. Integrating technologies.
Trimax Data Center Facility at Mumbai
Exterior View of the Data Center
www.trimax.inAnswering needs. Integrating technologies.
Data Center Infrastructure Snapshot – Mumbai
•Total Size
•30,000 Sq. ft.
•Phase 1
•5,500 sq. ft.
•Phase 2
• 2,500 Sq.Ft.
• No of Racks -200 : 100 more Racks can be added due to flexible design
Space
•N+N Transformers & N+1 HVAC Systems
•N +N Redundant UPS System & N+1 Redundant DG Set
•Power density up to 7 KVA / rack
• Custom solution for high density Power Rack can be implemented
Power
•VESDA Fire Detection & NOVAC123 Gas based fire suppression systems
•Guards with CCTV Monitoring 24x7
•Biometric & ID Card Access Control
•Firewall & IPS in HA Model
Security
•Meet Me Room with multiple carrier connectivity
• Internet Bandwidth from Multiple Providers
•Redundant Routers & Switches (Core , Distribution & Access Layer)
Connectivity
•Centralized Building Management System (BMS)
•Best in class IT equipment health monitoring solutions
•48 seat Command Center manned by Certified resourced 24x7 for ITIL based Service Delivery
Monitoring
www.trimax.inAnswering needs. Integrating technologies.
Data Center - Quality Accreditations
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Data Center - Quality Accreditations – Tier III Design Certification
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Flexible Service PortfolioAvailable Now
Space, Power, B/W
Hardware
OS & DB
Managed Services
Trimax Provided Trimax Provided Trimax Provided Trimax Provided
Customer Provided Customer Provided Trimax Provided Trimax Provided
Customer Provided Customer Provided Trimax Provided Trimax Provided
Optional - Trimax Provided Trimax Provided Trimax Provided Trimax Provided
Professional Services Optional - Trimax Provided Trimax Provided Trimax Provided Trimax Provided
Managed Co-location
Services
Monitoring & Management
Services
Managed Dedicated
Hosting Services
Managed Utility
Services
Customer wants tooutsource their IT
environment for exclusive usage
Customer wants maximum
performance, scale & value
Customer wants toleverage external
expertise
Customer wants tocontrol operations
Customer Owned & Customer
Managed
Customer Owned & Trimax Managed
Trimax Owned & Trimax Managed
(Dedicated Compute)
Trimax Owned & Trimax Managed (Utility Compute)
www.trimax.inAnswering needs. Integrating technologies.
Data Center Hosting Services Portfolio
SYSTEM SUPPORT SERVICES
Firewall & Intrusion Detection
Vulnerability Assessment
OS Hardening & Patch Management
Anti-Virus & Anti-Spam
MANAGED SECURITY SERVICES
ON-DEMANDSERVICES
Utility Backup & Vaulting
Utility Storage
Load Balancing
Utility Messaging
HIGH DENSITY HOSTING SERVICES
Managed Co-location
Internet Access
Managed Dedicated Hosting
Managed Utility Hosting
Monitoring & Reporting
Platform Support (Hardware/ OS)
Database Support
Application Support (Web/ Mail)
PROFESSIONALSERVICES
Data Center Build
System Integration
Data Center Consolidation/ Migrations
DR/ BCP Design & Development
www.trimax.inAnswering needs. Integrating technologies.
Key Clientele – Data Center Services
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SMB Clientele – Data Center Services
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Data Center Build Services
Trimax has experience and expertise available in house for creating and running mission critical data center facilities. Our facilities planning & engineering team consist of expertise across entire spectrum covering areas like Civil Construction. Building Architecture Diesel generator sets. UPS & other Electrical Distribution units. Precision cooling. Fire protection systems. Building Management systems Raised Flooring & Cabling. Electronic & Physical Security.
Flexible engagement models Build-Operate-Transfer Build-Operate-Manage
www.trimax.inAnswering needs. Integrating technologies.
Customer List – Data Center Build & Maintenance
www.trimax.inAnswering needs. Integrating technologies.
Cloud Services Portfolio
Compute on Demand
Messaging & Collaboration Services
Hosted Video Conferencing
On Demand App
• Limitless compute on pay as you go
• Different OS Platform• Leading technology vendors• Service with SLA• Value added Managed
Services
• Business Productive Applications• On Demand provisioning• Per user charging• Pay as you go• Availability of wide variety of
Applications• Branded as Clapp – Cloud
Applications
• Provides an enterprise class email solution on Microsoft Exchange Platform.
• Offers different plans fitting different needs.
• Provides complete Collaboration Suite on pay as you go model
• Hourly based services• True replacement of face to
face meetings• Travel the world without
leaving your office• Fully managed services
www.trimax.inAnswering needs. Integrating technologies.
Compute on Demand
Trimax’s State-of the-art Cloud Infra Platform is designed for real–world IT delivery and it allows users to access and utilize the compute resources CPU, Memory and Storage over the internet on-demand basis on pay-as-you go model.
Cloud Infrastructure is hosted in our owned state-of-the-art Tier 3+ Data Center located in Bangalore. This is one of the largest Data Center in India.
• Trimax also offers On Demand IBM Power ( AIX) VMs to its customers .
• Power VM offering greatly reduces the initial capex put in setting up business critical systems
• Gives flexibility to start small and grow as per business need
www.trimax.inAnswering needs. Integrating technologies.
Hosted Messaging & Collaboration Services
Trimax Hosted Messaging And Collaboration Services
Email Calendaring And Scheduling
Corporate Address Book
Access
Collaboration With Central
Document Management
Unified Communication-
Audio/Video /Web
Conferencing etc.
Real Time Instant
Messaging
Trimax Offers Microsoft Exchange mailing solution to its clients on usage basis model. Setup deployed in Tier III data center in highly available and secure mode .
This services eliminates the customer burden to deploy, manage, monitor and upgrade the email setup and help them to devote more time on their core business activities
www.trimax.inAnswering needs. Integrating technologies.
• Flexibility to scale up on demand
• Faster Go to Market• No Longer
Implementation Time
Value Proposition
• No Upfront CAPEX, Only OPEX
• Transparent Pay Per Use Pricing
• No Additional Training, Hiring Cost
• Service Uptime Guarantee of 99.9%
• Highly redundant email infrastructure
• Robust data security
• Tier 3+ Data Center• Complete Redundancy
at All Layers of Data Center
• Comprehensive Backup Facility for Reliable and Efficient Protection of Business Critical Data
• Faster Email Restore Facility In Case of Data Loss
• Proactive monitoring 24*7*365
• Highly Skilled Help Desk & Service Desk
• Fast Detection, Analysis & Correction of Problems
• Clearly Defined SLA & Escalation Matrix
Fully Managed & Supported
Reduce Cost Quick Implementation & Scalability
Uptime Guarantee & reliability
Safe & Secure State-of-The -Art Hosting Facility
Data Availability
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Managed Video Conferencing Services
Best in class solution bundled with Managed Services.
Offered in both Software & Hardware options
One Stop Shop - Single platform supporting multiple endpoints
Avoid huge CapEx expense on backend infrastructure - Pay as You Go
www.trimax.inAnswering needs. Integrating technologies.
On Demand Applications -
Trimax is offering Business Applications branded as ClApp.
These Business Applications are meant for better productivity of business in terms of communication, collaboration, work flow management and business process automation .
Delivered under Software as a Service (SaaS) model and accessed through web.
Helps improving existing processes by adopting wide range of applications for maintaining business momentum and outperforming much larger competition
Provides wide variety of critical applications ranging from ERP, CRM to Human Resources and Project Management to Inventory
www.trimax.inAnswering needs. Integrating technologies.
Clientele List – Cloud Services
Compute On Demand Hosted Messaging Services Software as a Service
Recent Win in Managed VC
Services
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Why Trimax
Built & Managing two Tier III commercial Data Center with a combined capacity
of 500 + racks.
DC facilities are completely carrier neutral and offers connectivity from all major
ISPs.
Highly focused on Data Center business . Core competency in the same
Hosting leading Banks , Insurance and Blue Chip Companies , Oil & Gas sector
Experience of building , managing and maintaining 40 + DC across country
Expanded to overseas market in the Data Center Market.
Highly qualified & certified in-house team on various technologies .
www.trimax.inAnswering needs. Integrating technologies.
Success Story - Data Center Hosting Services
• 3320 sq. ft / 130 Racks – Primary Data Center hosted at Trimax/ ITI facility. • 332KW of Redundant Power Supply and scalable to 664 Kw• Meshed Cage Facility with Security Access Control System• Very High Uptime Guaranties. Financial Penalties in case of SLA miss. • Office Space to accommodate 28 seats for Canara Bank staff
Data Center - Scope
• Connectivity to the DC from the Office Area • Passive Cabling ( Copper & Fiber) within the data Center• Redundant Internet Connectivity for Net Banking Portal
Connectivity - Scope
Being a Primary Data Center for a Bank, Trimax has worked as Project Management in conjunction with System Integrator for the successful and smooth migration in a record time.
Managing and Maintaining complete Internet Arm including Website, DC-DR Internet Management for the Bank
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Success Story - Data Center Hosting Services
• 42 racks dedicated server hall.• 630KVA of Actual Power Provisioned for total 42 Racks.• 15KVA of maximum power per rack. • Dedicated Server Hall with Bio-Metric Access Control System as well as Proximity
Card Reader Control System.• Very High Uptime Guaranties. • End to End Structured passive cabling
Data Center - Scope
Being a true player in provisioning of High Density Power in DC, we have reduced the foot print of 70 Racks capacity infrastructure to 30 racks.
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Success Story - Data Center Hosting Services
• 500sq. ft / 21 Racks – Primary Data Center hosted at Trimax/ ITI facility. • 50Kw of redundant power supply and scalable to 112 Kw• Meshed Cage Facility with Security Access Control System• Very High Uptime Guaranties. Financial Penalties in case of SLA miss. • Office Space to accommodate 8 seats for Pragathi Gramin Bank Staff.
Data Center - Scope
• Connectivity to the DC from the Office Area
Connectivity - Scope
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Data Center Hosting Services Case Study - 4
• 18 Racks Co-location Space – As Business Continuity center hosted at Trimax/ ITI facility.
• 40Kw of actual metered power solution scalable upto 80Kw.• Meshed Cage Facility with Bio-Metric Access Control System as well as Proximity
Card Reader Control System.• Very High Uptime Guaranties. Financial Penalties in case of SLA miss. • Closed Cabin for one officer and 5 Open Work Stations for other IOCL engineers
Data Center - Scope
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Data Center Hosting Services Case Study - 5
• 18 Racks – Primary Data Center hosted at Trimax/ ITI facility, Bangalore.• 100KVA of redundant power supply.• Meshed Cage Facility with security access control system• Very High Uptime Guaranties. Service Extension in case of SLA miss. • Office Space to accommodate 2 seats for L&T InfoTech staff• Various value added services
Data Center - Scope
• Connectivity to the DC from the Office Area
Connectivity - Scope
www.trimax.inAnswering needs. Integrating technologies.
Data Center Hosting Services Case Study - 6
• 6 Racks – Primary Data Center hosted at Trimax Facility, Mumbai.• 40KVA of redundant power supply.• Meshed Cage Facility with security access control system• Very High Uptime Guaranties. Service Extension in case of SLA miss. • Office Space to accommodate 1 seat for L&T General Insurance staff• Various value added services
Data Center - Scope
• Connectivity to the DC from the Office Area
Connectivity - Scope
www.trimax.inAnswering needs. Integrating technologies. www.trimax.inAnswering needs. Integrating technologies.
Trimax IT Infrastructure & Services Limited
Thank youwww.trimax.in CORPORATE OFFICE:
Trimax IT Infrastructure & Services Limited2nd Floor, Universal Mill Building, Mehra Estate, LBS Marg, Vikhroli (W), Mumbai – 400 079.
Tel : 91 22 4068 1000Fax : 91 22 4068 1001E-mail : [email protected]
Trimax IT Infrastructure & Services Limited Thank
youwww.trimax.in CORPORATE OFFICE:
Trimax IT Infrastructure & Services Limited2nd Floor, Universal Mill Building, Mehra Estate, LBS Marg, Vikhroli (W), Mumbai – 400 079.
Tel : 91 22 4068 1000Fax : 91 22 4068 1001E-mail : [email protected]