data center presentation toi -28022013

www.trimax.inAnswering needs. Integrating technologies.

Trimax IT Infrastructure & Services Limited

Data Center Services


Trimax: Company Profile

Established in 1995

Headquartered in Mumbai, India

Revenues INR. 549 Cr – US$ 96 Mn (March 2011)

INR.783.25 Cr- US$150 Mn (March

2012)

Present Investors Banyan Tree anchor by FMO

(Netherland) & DEG Germany Private Equity

Zephyr Peacock India Funds Aditya Birla PE

1800+ employees 295 OEM Certified Engineers

900+ Customers (Govt., PSUs, Large

Enterprises & SMBs)

All India reach 11 branch offices 600+ service support locations. Strategically located to reach in 4

hours to any customer location Building strength to reach in 2 hours

► USA► Singapore► Sri Lanka► Middle

East – Dubai, Saudi Arabia & Oman

► Africa - Kenya & Uganda

International


Trimax Growth

Strengthening e-Governance capabilities: JVVNL NOC set up

Set up Singapore office

Developed proprietary products

BSNL alliance sole MNS partner

Consolidating e-Governance segment MSRTC

ISO 27001 certification

PE investment by BTGC

ITI Data Centre

MTNL and HP alliance

Focussed on BFSI (Won contract for CBI)

PE investment by Zephyr

Launched Cloud Computing

Won Rajasthan SWAN BEST Project RSBCL – Total

Managed IT 2nd round of PE

investment Won Contract for Axis

Bank, Bank of Baroda Working for GE Won contract for

Malaysian Airlines

6 20 40 65 96 150

FY 07 A FY 08 A FY 09 A FY 10 A FY 11 A FY 12 A

Strategic partnership with NEC for Cloud

Providing specific solutions to ULBs

Setting-up the State Data Centre for J&K government

Providing CBS on non-investment model to ODCCB

Setting up of Trimax’s own Data Centre in Navi Mumbai

Funding from Aditya Birla PE

Partnered with TCIL & MTNL to provide Managed IT services

Set up its own state-of-art Tier III Data Centre in Navi Mumbai

CAGR of 87.26% in the last 5 years

Revenue ($ Million)


Trimax Services Portfolio

Managed IT Services

Data Centre &

Cloud Services

Transport Solutions

Turnkey Solutions

Application Services

Service Offerings

Specialised/Customised Solutions


Data Center Services

DC Maintenance Services Planning, Design &

Construction Services

SE

RV

ICE

S O

FF

ER

ED

Managed Co-location Services Managed Dedicated Hosting Managed Firewall & IPS Managed Load Balancing Services Managed Backup Services Monitoring & Management Services

DC Hosting & VAS Cloud Services

Compute on Demand Storage on Demand Managed Telepresence PC Backup Services E-mail Security & Archival Hosted CRM & ERP Virtual Desktop Infrastructure Document Management Web Hosting Services Hosted Messaging &

Collaboration Services

DC Build & Operate


Managed IT Services - OfferingsB

RIE

F D

ES

CR

IPT

ION

Effective combination of people, process & tools

Services in a prompt and organized manner to support uninterrupted business

Cater to the 365x24x7 service demands, both onsite and remotely with guaranteed SLA

Services backed by over a decade’s domain experience in providing products and services to clients across industry

Facility Management Services

Remote Infrastructure Management Services

24X7 operational monitoring

Single window that caters to all IT infrastructure needs

SLA based service management

Improved asset utilization

Reduced operational & maintenance cost

Secure and timely, fast services and support

End-to-end WAN solutions

Data Network Infrastructure

Point-to-Point leased circuits

Managed Lease Line Network (MLLN)

Multi-Protocol Label Switching (MPLS), VPN

Internet Leased Circuit, IP VPN

VSAT C Ext, Ku band

Managed Network Services

System Integration

Hardware Desktop Router Switches

Software Licensed In-house

developed software

Application Licensed In-house

developed


Turnkey Solutions

Hardware – Desktop, Router, Switches, etc.

Software – developed in-house as well as licensed

Managed Network Services Data Centre Services Cloud Services Manpower support & management IT Solutions and application

CU

ST

OM

ISE

D S

OL

UT

ION

S O

FF

ER

ED

BOT – Build, Operate, Transfer

BOOT – Build, Operate, Own, Transfer

One-time project deployment

Pure maintenance

CAPEX & build

Consulting & Project Management

OPERATING MODELS Products /Services

Application development

Application maintenance

Application Operation

Application 1st level support

Database Management

Server & Network management

Hardware platform

Total IT Outsourcing


Transport Solutions

Transport• Integrated ETIM

•e-purse+ Automatic fare collection

•Transport ERP

•Vehicle tracking solution

• Fuel Management

•Passenger Announcement/Information system

•Traffic Mgmt system

•Driving License issuing & registrationCU

ST

OM

ISE

D S

OL

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ION

S O

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ED


Trimax - Strategic Partnerships

Bharat Sanchar Nigam Limited• India’s Largest telecom Service Provider• Owned by Government of India• Trimax is the exclusive partner of BSNL to provide Managed Network Services

Telecommunications Consultants India Limited• Owned by Government of India Under Ministry of Communications.• Trimax has partnered with TCIL to provide Telecom & IT Managed Services to Government, PSUs & Enterprises.

Indian Telephone Industry Limited• First Public Sector Unit Owned by Government of India Under Ministry of Communications.• Trimax has developed and currently operates a Data Center in Partnership with ITI Limited, where it is the sole

provider of services to the Data Center Customers. The Partnership is on PPP Model

Ministry of Telecommunication & Information Technology, Sri Lanka• Trimax has been awarded to build & operate National Data Centre for Government of Sri Lanka on PPP Model for 33

years.• The National Data Centre will be used to host IT Infrastructure & Applications for various Ministries & ICT Authority.


Trimax Core Organizational Capabilities

Providing turnkey solutions comprising integration of hardware and software

applications

System Integration

Data Center


Managed IT Services

Domain Training Services

Trimax Service

Offerings

End to end Solution capability

Comprehensive service portfolio

Integrated delivery capability

Global FootprintBreadth of

experience with Govt. Organizations


Trimax Data Center Services in Partnership with ITI

1st Data Center Service Provider backed by Public Sector

Company

1st Data Center in India offering true High Power Density Hosting

Hyper-Disruptive Market Advantages

Leading player in India focusing on :

System Integration


Managed IT services – Onsite/ Remote

BOT/ BOOT Programs

FuturePerfect – IT Training & Certifications

Established in 1948 as 1st PSU under

MoC, GOI

ISO 9001:2000; ISO 14001:24000

Contributes 50% of equipment to

National Telecom Network

6 Manufacturing Plants, 9 RO, 25 AO

Turnover of Rs. 4700 Crores


Trimax Data Center Infrastructure

First Phase : 75,000 Sq.Ft area launched on June 2009. Second Phase : Coming Soon.


Trimax Data Center Infrastructure Snapshot

•Total Size

•1, 20,000 Sq. ft.

•Phase 1

•75,000 sq. ft. launched on June ‘09

•Phase 2

•Coming Soon

Space

•5 MVA of power from state run KPTCL in Phase 1

•N+N Transformers & N+1 HVAC Systems

•2N +1 Redundant UPS System & DG Set

•High Power density up to 14 KVA / rack

Power

•VESDA Fire Detection & FM200 based fire suppression systems

• ISO 27001 Certified

•Guards with CCTV Monitoring 24x7

•Biometric & ID Card Access Control

•Firewall & IPS in HA Model

Security

•Meet Me Room with multiple carrier connectivity

• Internet Bandwidth from Multiple Providers

•Redundant Routers & Switches (Core , Distribution & Access Layer)

Connectivity

•Centralized Building Management System (BMS)

•Best in class IT equipment health monitoring solutions

•40 seat Command Center manned by Certified resourced 24x7 for ITIL based Service Delivery

Monitoring


Trimax Data Center Facility at Mumbai

Exterior View of the Data Center


Data Center Infrastructure Snapshot – Mumbai

•Total Size

•30,000 Sq. ft.

•Phase 1

•5,500 sq. ft.

•Phase 2

• 2,500 Sq.Ft.

• No of Racks -200 : 100 more Racks can be added due to flexible design

Space

•N+N Transformers & N+1 HVAC Systems

•N +N Redundant UPS System & N+1 Redundant DG Set

•Power density up to 7 KVA / rack

• Custom solution for high density Power Rack can be implemented

Power

•VESDA Fire Detection & NOVAC123 Gas based fire suppression systems

•Guards with CCTV Monitoring 24x7

•Biometric & ID Card Access Control

•Firewall & IPS in HA Model

Security

•Meet Me Room with multiple carrier connectivity

• Internet Bandwidth from Multiple Providers

•Redundant Routers & Switches (Core , Distribution & Access Layer)

Connectivity

•Centralized Building Management System (BMS)

•Best in class IT equipment health monitoring solutions

•48 seat Command Center manned by Certified resourced 24x7 for ITIL based Service Delivery

Monitoring


Data Center - Quality Accreditations


Data Center - Quality Accreditations – Tier III Design Certification


Flexible Service PortfolioAvailable Now

Space, Power, B/W

Hardware

OS & DB

Managed Services

Trimax Provided Trimax Provided Trimax Provided Trimax Provided

Customer Provided Customer Provided Trimax Provided Trimax Provided

Customer Provided Customer Provided Trimax Provided Trimax Provided

Optional - Trimax Provided Trimax Provided Trimax Provided Trimax Provided

Professional Services Optional - Trimax Provided Trimax Provided Trimax Provided Trimax Provided

Managed Co-location

Services

Monitoring & Management

Services

Managed Dedicated

Hosting Services

Managed Utility

Services

Customer wants tooutsource their IT

environment for exclusive usage

Customer wants maximum

performance, scale & value

Customer wants toleverage external

expertise

Customer wants tocontrol operations

Customer Owned & Customer

Managed

Customer Owned & Trimax Managed

Trimax Owned & Trimax Managed

(Dedicated Compute)

Trimax Owned & Trimax Managed (Utility Compute)


Data Center Hosting Services Portfolio

SYSTEM SUPPORT SERVICES

Firewall & Intrusion Detection

Vulnerability Assessment

OS Hardening & Patch Management

Anti-Virus & Anti-Spam

MANAGED SECURITY SERVICES

ON-DEMANDSERVICES

Utility Backup & Vaulting

Utility Storage

Load Balancing

Utility Messaging

HIGH DENSITY HOSTING SERVICES

Managed Co-location

Internet Access

Managed Dedicated Hosting

Managed Utility Hosting

Monitoring & Reporting

Platform Support (Hardware/ OS)

Database Support

Application Support (Web/ Mail)

PROFESSIONALSERVICES

Data Center Build

System Integration

Data Center Consolidation/ Migrations

DR/ BCP Design & Development


Key Clientele – Data Center Services


SMB Clientele – Data Center Services

http://www.ticketgenie.in/app1/Home/pHomePage.aspx


Data Center Build Services

Trimax has experience and expertise available in house for creating and running mission critical data center facilities. Our facilities planning & engineering team consist of expertise across entire spectrum covering areas like Civil Construction. Building Architecture Diesel generator sets. UPS & other Electrical Distribution units. Precision cooling. Fire protection systems. Building Management systems Raised Flooring & Cabling. Electronic & Physical Security.

Flexible engagement models Build-Operate-Transfer Build-Operate-Manage


Customer List – Data Center Build & Maintenance


Cloud Services Portfolio

Compute on Demand

Messaging & Collaboration Services

Hosted Video Conferencing

On Demand App

• Limitless compute on pay as you go

• Different OS Platform• Leading technology vendors• Service with SLA• Value added Managed

Services

• Business Productive Applications• On Demand provisioning• Per user charging• Pay as you go• Availability of wide variety of

Applications• Branded as Clapp – Cloud

Applications

• Provides an enterprise class email solution on Microsoft Exchange Platform.

• Offers different plans fitting different needs.

• Provides complete Collaboration Suite on pay as you go model

• Hourly based services• True replacement of face to

face meetings• Travel the world without

leaving your office• Fully managed services


Compute on Demand

Trimax’s State-of the-art Cloud Infra Platform is designed for real–world IT delivery and it allows users to access and utilize the compute resources CPU, Memory and Storage over the internet on-demand basis on pay-as-you go model.

Cloud Infrastructure is hosted in our owned state-of-the-art Tier 3+ Data Center located in Bangalore. This is one of the largest Data Center in India.

• Trimax also offers On Demand IBM Power ( AIX) VMs to its customers .

• Power VM offering greatly reduces the initial capex put in setting up business critical systems

• Gives flexibility to start small and grow as per business need


Hosted Messaging & Collaboration Services

Trimax Hosted Messaging And Collaboration Services

Email Calendaring And Scheduling

Corporate Address Book

Access

Collaboration With Central

Document Management

Unified Communication-

Audio/Video /Web

Conferencing etc.

Real Time Instant

Messaging

Trimax Offers Microsoft Exchange mailing solution to its clients on usage basis model. Setup deployed in Tier III data center in highly available and secure mode .

This services eliminates the customer burden to deploy, manage, monitor and upgrade the email setup and help them to devote more time on their core business activities


• Flexibility to scale up on demand

• Faster Go to Market• No Longer

Implementation Time

Value Proposition

• No Upfront CAPEX, Only OPEX

• Transparent Pay Per Use Pricing

• No Additional Training, Hiring Cost

• Service Uptime Guarantee of 99.9%

• Highly redundant email infrastructure

• Robust data security

• Tier 3+ Data Center• Complete Redundancy

at All Layers of Data Center

• Comprehensive Backup Facility for Reliable and Efficient Protection of Business Critical Data

• Faster Email Restore Facility In Case of Data Loss

• Proactive monitoring 24*7*365

• Highly Skilled Help Desk & Service Desk

• Fast Detection, Analysis & Correction of Problems

• Clearly Defined SLA & Escalation Matrix

Fully Managed & Supported

Reduce Cost Quick Implementation & Scalability

Uptime Guarantee & reliability

Safe & Secure State-of-The -Art Hosting Facility

Data Availability


Managed Video Conferencing Services

Best in class solution bundled with Managed Services.

Offered in both Software & Hardware options

One Stop Shop - Single platform supporting multiple endpoints

Avoid huge CapEx expense on backend infrastructure - Pay as You Go


On Demand Applications -

Trimax is offering Business Applications branded as ClApp.

These Business Applications are meant for better productivity of business in terms of communication, collaboration, work flow management and business process automation .

Delivered under Software as a Service (SaaS) model and accessed through web.

Helps improving existing processes by adopting wide range of applications for maintaining business momentum and outperforming much larger competition

Provides wide variety of critical applications ranging from ERP, CRM to Human Resources and Project Management to Inventory


Clientele List – Cloud Services

Compute On Demand Hosted Messaging Services Software as a Service

Recent Win in Managed VC

Services


Why Trimax

Built & Managing two Tier III commercial Data Center with a combined capacity

of 500 + racks.

DC facilities are completely carrier neutral and offers connectivity from all major

ISPs.

Highly focused on Data Center business . Core competency in the same

Hosting leading Banks , Insurance and Blue Chip Companies , Oil & Gas sector

Experience of building , managing and maintaining 40 + DC across country

Expanded to overseas market in the Data Center Market.

Highly qualified & certified in-house team on various technologies .


Success Story - Data Center Hosting Services

• 3320 sq. ft / 130 Racks – Primary Data Center hosted at Trimax/ ITI facility. • 332KW of Redundant Power Supply and scalable to 664 Kw• Meshed Cage Facility with Security Access Control System• Very High Uptime Guaranties. Financial Penalties in case of SLA miss. • Office Space to accommodate 28 seats for Canara Bank staff

Data Center - Scope

• Connectivity to the DC from the Office Area • Passive Cabling ( Copper & Fiber) within the data Center• Redundant Internet Connectivity for Net Banking Portal

Connectivity - Scope

Being a Primary Data Center for a Bank, Trimax has worked as Project Management in conjunction with System Integrator for the successful and smooth migration in a record time.

Managing and Maintaining complete Internet Arm including Website, DC-DR Internet Management for the Bank



• 42 racks dedicated server hall.• 630KVA of Actual Power Provisioned for total 42 Racks.• 15KVA of maximum power per rack. • Dedicated Server Hall with Bio-Metric Access Control System as well as Proximity

Card Reader Control System.• Very High Uptime Guaranties. • End to End Structured passive cabling

Data Center - Scope

Being a true player in provisioning of High Density Power in DC, we have reduced the foot print of 70 Racks capacity infrastructure to 30 racks.



• 500sq. ft / 21 Racks – Primary Data Center hosted at Trimax/ ITI facility. • 50Kw of redundant power supply and scalable to 112 Kw• Meshed Cage Facility with Security Access Control System• Very High Uptime Guaranties. Financial Penalties in case of SLA miss. • Office Space to accommodate 8 seats for Pragathi Gramin Bank Staff.

Data Center - Scope

• Connectivity to the DC from the Office Area



Data Center Hosting Services Case Study - 4

• 18 Racks Co-location Space – As Business Continuity center hosted at Trimax/ ITI facility.

• 40Kw of actual metered power solution scalable upto 80Kw.• Meshed Cage Facility with Bio-Metric Access Control System as well as Proximity

Card Reader Control System.• Very High Uptime Guaranties. Financial Penalties in case of SLA miss. • Closed Cabin for one officer and 5 Open Work Stations for other IOCL engineers

Data Center - Scope



• 18 Racks – Primary Data Center hosted at Trimax/ ITI facility, Bangalore.• 100KVA of redundant power supply.• Meshed Cage Facility with security access control system• Very High Uptime Guaranties. Service Extension in case of SLA miss. • Office Space to accommodate 2 seats for L&T InfoTech staff• Various value added services

Data Center - Scope





• 6 Racks – Primary Data Center hosted at Trimax Facility, Mumbai.• 40KVA of redundant power supply.• Meshed Cage Facility with security access control system• Very High Uptime Guaranties. Service Extension in case of SLA miss. • Office Space to accommodate 1 seat for L&T General Insurance staff• Various value added services

Data Center - Scope



www.trimax.inAnswering needs. Integrating technologies. www.trimax.inAnswering needs. Integrating technologies.

Trimax IT Infrastructure & Services Limited

Thank youwww.trimax.in CORPORATE OFFICE:

Trimax IT Infrastructure & Services Limited2nd Floor, Universal Mill Building, Mehra Estate, LBS Marg, Vikhroli (W), Mumbai – 400 079.

Tel : 91 22 4068 1000Fax : 91 22 4068 1001E-mail : [email protected]

Trimax IT Infrastructure & Services Limited Thank

youwww.trimax.in CORPORATE OFFICE:

Trimax IT Infrastructure & Services Limited2nd Floor, Universal Mill Building, Mehra Estate, LBS Marg, Vikhroli (W), Mumbai – 400 079.

Tel : 91 22 4068 1000Fax : 91 22 4068 1001E-mail : [email protected]

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