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Collaborative Enterprises Enterprise 2.0 & Beyond
Dinesh TantriSocial Software Consultant
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Enterprise 2.0 Is More Than Just Water Cooler Conversations
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So What More Is It?
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Its about :
Social Software – technology perspective
Managing Exceptions – Massive underbelly
Building “Social Wrappers” around enterprise apps
Leaving complexity where it belongs
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But Then We Shouldn’t Forget That…
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Social Software is necessary but not sufficient for Enterprise 2.0
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Which Leads Us To The Often Ignored Dimensions Of Enterprise 2.0
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๏ Understanding People & Organizational Readiness
๏ Reputation Patterns
๏ KM 2.0 - Personal KM Vs. Enterprise KM- Distribution & Aggregation – Yin & Yang of KM
2.0- Power Of Context- Collective Vs. Collaborative- Learning 2.0- Spaces 2.0- Role Of Ethnographers At Work
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Missing in SLATESSocial structures within enterprises need to support reputation patterns
Named Levels
Numbered Levels
Top X
Points
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Enterprise KM Has To Be A Emergent Property Of Personal KM
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`
Distributed Conversations
Contextual Aggregation
The Yin & The Yang Of KM 2.0
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๏ The power of “Context”Context
Context is the “Long Tail Of Knowledge”
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Understand online behavioural patterns outside work
Use low cost probes to identify social objects at work
Identify social objects that have maximum gravitational pull
Unleash the collective around social objects that matter
Build bridges between the old and the new
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Knowledge Stocks
Independent Learner
Factory Model Of Training
Linear & Rigid Paths
Primarily Cognitive
Passive
Knowledge Flows
Networked Learner
Learning Ecosystems
Custom JIT Learning Paths
Social & Cognitive
Immersive
Enterprise 2.0 Implications On Learning
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Spaces 2.0 - Collaborative Physical Spaces – Increasingly Important In
Enterprise 2.0 Strategies
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๏ Knowledge Work
๏ Ethnographers & Anthropologists
As distributed work forces become the norm, enterprises would need ethnographers to
understand how and where work gets done to get their Enterprise 2.0 strategy right
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Gen Y Workforce – Collaboration Is A Way Of Life
In a truly Enterprise 2.0 ecosystem, “change will manage itself”
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In the end Enterprise 2.0 holds the potential to help realize what Thomas Malone had to say a
few years ago in the “Future Of Work”
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“… to have the best of both worlds—the economic and scale efficiencies of a large organization, and the human benefits of small ones: freedom, motivation, and flexibility.”
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Image Credits๏ http://www.flickr.com/photos/ross/2583527371/sizes/o/
๏ http://www.flickr.com/photos/ari/2763815387/sizes/l/
๏ http://www.flickr.com/photos/trumpetca/2383941503/sizes/l/
๏ http://developer.yahoo.com/ypatterns/parent.php?pattern=reputation
๏ http://www.flickr.com/photos/chrismetcalf/8384724/sizes/l/
๏ http://www.flickr.com/photos/dazlambert/2245448147/sizes/l/
๏ http://www.flickr.com/photos/ross/541707092/sizes/l/
๏ http://www.flickr.com/photos/vanderwal/2367668334/
๏ http://www.flickr.com/photos/vanderwal/2366829885/in/photostream/
๏ http://www.flickr.com/photos/tanderson/2281188270/sizes/l/
๏ http://www.flickr.com/photos/kveton/2532376400/sizes/o/
๏ http://www.flickr.com/photos/spursfan_ace/2328879637/sizes/l/
๏ http://www.flickr.com/photos/cguille/2556176764/sizes/o/
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Contacts๏ Twitter: http://twitter.com/dineshtantri
๏ Blog: http://dinesht.typepad.com
๏ Delicious: http://delicious.com/dineshsrinivas
๏ Email : [email protected]