Download - Cisilion Finance Transformed Deck
INSPIRING INTELLIGENT CHANGE
ABOUT CISILION Established in 2000 Global Systems Integrator London, New York & Hong Kong Business Led Not Technology Led Award Winning Customer Service Working with Clients in 56 Countries across
5 Continents Productivity focused Innovation Centre
EMEA Partner of the Year - Riverbed Partner Summit 2015
Enterprise Solution of the Year - IT Europa IT Excellence Awards
Architectural Excellence Borderless Networks Partner of the Year - Cisco Global Partner Summit
Capital Partner of the Year - Cisco Global Partner Summit
Mobility Solution of the Year - IT Europa European IT Excellence Awards
Enterprise Convergence Solution of the Year - Comms Business Awards
Most Innovative Business Impacting Network of the Year op- - Cisco Global Innovation Awards
CISILION COMPANY OVERVIEW
15 INDUSTRY AWARDS
INSPIRING INTELLIGENT CHANGE
OUR STORY IN NUMBERS
Three office hub locations
New YorkLondon
Hong Kong
35+
PARTNER ACCREDITATIONS
500+
UNIQUE CERTIFICATIONS
$650m
CUSTOMER SUPPORTED ASSETS
WORKING WITH CLIENTS IN… 56COUNTRIES 5 CONTINENTS
THE OFFICE HUB LOCATIONS
NEW YORK LONDON HONG KONG
23% AVERAGE REVENUE GROWTH PER ANNUM SINCE 2010
15 INDUSTRY AWARDS RECOGNISING CHANNEL EXCELLENCE
98% CLIENT RENEWAL RATE
INSPIRING INTELLIGENT CHANGE
CLS – CASE STUDY EXAMPLE Their Business• CLS are the largest foreign exchange clearing house in the world, clearing on average $9 Trillion a day through their settlement platform. • CLS want to offer real business benefit to their customers and internal team by utilising collaboration to make them more efficient and to offer a better
service to their clients
Their Challenge• Running a solution that was at the end of its support cycle• Need to upgrade to a solution that was not only resilient but could offer business and efficiency benefits to its staff and clients • IT had a reputation for blocking innovation
The Solution• Cisilion designed, installed, deployed and now manage a rock solid Voice and Collaboration platform giving them the ability to utilise Voice, Video, IM &
Presence to bring their workforce together, provide seamless communications and enable them to build better services for their clients
197%
projected % increase of mobile banking users from 2011-2016
16%
% increase in perception improvement among customers when video services are used by financial institutions
63%
% of wealthy individuals under 50 who would consider moving assets because of better access to multiple financial experts through high-definition video
60% % of global customers who would open accounts with virtual banks
80% % of workers spending a portion of their time working outside of the office
Your Challenges?
• ….lack a way to connect with high-value customers for relationship selling?
• Your customers have poor access to the right financial expert when needed?
• Suffer from siloed and dis-jointed UC tools?• Not sure how to remain compliant with the increased use
of social, video and “chat” based collaboration.• Need to improve customer loyalty and brand
differentiation• Need to understand how to define your UC roadmap• Counteract the impact of social lending (e.g Zopa) have
on traditional banks – Remain relevant/competitive- Continue to add value to customers/clients?
Financial institutions, banks and capital market firms want seamless communications amongst their customers and colleagues to create high-value connections, transform interactions, reinforce their brand, and promote loyalty.