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The case method
of
Learning
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What does the manger do?
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What does the manager do?
Diagnoses the situation and
Defines Problems
Generates suitable Options Sets up Criteria to evaluate options
Evaluates the options
Chooses the best option to resolve the problem
Designs an Implementation plan
Implements, gets feedback, and reviews
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Is that all?
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Basic and Additional Tasks
Comprehends the situation
Analyses the situation and the options
Assesses the risk and makes up the mind Accepts responsibility and stands accountable
for consequences
Builds his repertoire of managerialcompetence by learning and unlearning
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Learning and Unlearning?
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Accumulation of KASH
Knowledge
Attitudes Skills
Habits
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If that is what the manager doeswhat.
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What do we do in ManagementEducation Programmes?
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Design of Management
Programmes Define the purposes of the programme
Gen Mgmt, Sectoral Mgmt, Functional Mgmt,etc
Delineate KASH Requirements
Create KASH accumulating opportunities
Infrastructure, pedagogy, external interfaces,
etc Monitor and Review performance against
purpose
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What are the options of pedagogy
for building KASH inGeneral Management Education
programmes?
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Adult learning is best when the
participant is actively involved in therelevant context. So what do we do?
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Options for Management Education
Class goes to the field Field comes to the class
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Class goes to the field?
What are the issues?
FeasibilityConsistency
Time
Implementation Issues: Sustenance
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Field Goes to the Class.Can it happen?
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Field comes to the Class
How does it happen?
An Executive comes to the class andnarrates
A third person documents and makes it
availableas a case
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What is a Case?
A description of a real life situation faced by a
manager
The manager needs to do something:An actionorientation
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How to learn through cases?
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Learning through cases
Class Discussion: the key process Self study before the class
Discussion in small group before the class
Post-Class Reflections in group andindividual
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The ClassD
iscussion Free Market
Court Martial Organised Discussion
Presentation/ Role Plays
Analysis and Synthesis Conclusion
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What roles do you play in theclass?
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Indicative Roles for Learning
in the class and outside:
Initiator
Builder Challenger
Integrator
Listener
Each role has its own contribution to KASH
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What role do you play in the case?
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Facilitators for roles and
Learning Case
Readings about (managerial practices and
concepts) Briefs on knowledge, attitudes, skills relevant for
the case situation
Your own experience
Your small group
Infrastructure
Design of residential, discussion, and class room spaces
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Home Work Before the class
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Set the Personal Learning Agenda
Understand own aspirations and assess
KASH requirements
Introspect about your current KASH
Bench mark against role models
Set the learning agenda
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Individual Preparation for the Class
Comprehend and Analyse the case
Understand the reading (s)
Prepare a tentative decision sheet Prepare the participation plan (role (s) to
be played in the group and in the class)
Move towards a decision diary
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Decision Diary
A set of Decision Sheets
A decision sheet: the culmination of your
preparation The problems you have identified and the decisionyou have taken
The analysis and the rationale
The positive and negative rewards and consequences
of the decision taken Ways of dealing with negative consequences, if any
Revise the sheet after the class, if needed
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Group Work
Share each others learning agenda
Plan to use others abilities to realize your
agenda and provide support to others torealize their agenda
Discuss your decision sheets and the
rationale in preparing it
Revise your decision sheet if needed
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I
nvolve in the class as per yourparticipation plan and improvise if
needed
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Can there be an inconclusiveclass?
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Yes.What does it mean?
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What does the Inconclusive class
mean?
Assess the semi conclusion, direction andconfusion emerging from the class
Check what went right and what did not
Introspect about the likely initiatives thatcould have avoided the inconclusiveness
Take responsibility for building forward
Determine steps to take in future vis a visyour learning agenda
Act
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After the class
Reflect in groups and as individuals
Prepare your learning diary
Move to the next days learning agendaand preparation
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Success Factors
Total Concentration
Total Involvement
Aim for the highest
KASH
Work consistently to
realize your earning
potential
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Any Short Cuts?
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Any Short Cuts?
There are!
If you find one, smile and go back
If you choose one, you become poorer Who makes the choice? succumbs to
temptations?
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Norms
No Preparation No class
Before class preparation is Critical
In class involvement critical
Post class reflection and integration critical
- Maintain a Decision Diary
- Build a Learning Diary
Lesson: No involvement no KASH
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Updating the Learning Diary
What was your learning agenda? KASH
Roles
What did you learn from the class and outsideclass experiences? Update your KASH
Update the contribution of the roles played
Where are you vis a vis your learning agenda?
What went right? What did not? What is your next learning agenda?
KASH, Roles to be played
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Any Questions?
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All the best
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Thanks