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BUSINESS ANALYST AND
PROJECT MANAGER : A
COLLABORATION FOR
SUCCESS
How a project manager and business analyst landed an airbus 320 in the Hudson River without loss of life.
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In the beginning… 3
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Project Management
Scope
Cost
Quality
Time
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Aviation
100 passagers
Charleston
Balance
2:30 hours of flight
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Pre-launch 6
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Launch 7
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Ascending 8
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Incident 9
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« My aircraft ! » 11
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Original objectives
100 passagers
Charleston
balance: security, confort,
profitability
2:30 hours of flight
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New Parameters
100 passagers
?
Alive
seconds
Out of control parameters
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What to do? 15
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New landing strip 16
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Reaction 18
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In summary 19
Aviation has improved the success of its projects through risk management and the adoption of a "CRM" This is a remarkable success!
Other industries such as the medical field, were inspired by the aviation risk management and "CRM": With a patient focus
In project management, a "CRM" approach that would lead to a better collaboration between project managers and business analysts would be beneficial.
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References 21
IIBA
www.IIBA.org
www.montreal.iiba.org
Flight 1549 US Airways
http://www.youtube.com/watch?v=E8itHvXd0oM
http://www.youtube.com/watch?v=DCEePU3lxbI
http://www.youtube.com/watch?v=fwIe-e7Apkc