Download - 7 Seconds for a Powerful First Impression
THE PROTOCOL PRAXIS
PRESENTS
ADVANT GARDE ETIQUETTE
ETIQUETTE CRAFTED WITH
PSYCHOLOGICAL
APPLICATIONS FOR BUSINESS
SUCCESS AND PERSONAL FINESSE
ETIQUETTE
FROM YESTERDAY TO TODAY
TODAY ETIQUETTE IS KNOWN IN THE BUSINESS WORLD AS
“SOFT SKILLS”SURVEY BY THE UNIVERSITY OR MASSACHUSETTES ECONOMIST
FOUND THAT 86% OF EMPLOYERS CONSIDER THEM TO
BE THEIR MOST IMPORTANTHIRING CRITERIA
SO MY QUESTION TO YOU:
WITH A WEAK ECONOMYA SLUGGISH JOB MARKET
WHAT WILLYOU
DO SPECIFICALLYTO MAKE YOURSELF
MORE “EMPLOYABLE”?
THE PRIMACY EFFECT
YOU ONLYHAVE ONECHANCETO MAKEA GOODFIRST IMPRESSION
FIRST IMPRESSION FACTS
Studies show that job interviews are basically decided within the first few moments of an encounter and are based more on how much the interviewer likes the applicant as opposed to the requirements of the position or the background of the interviewee. Research out this year (2006) indicates that we determine whether we feel someone is trustworthy in just 1/10 of a second. 1/10 of a second - a mere blink to conclude whether we have belief, confidence, faith and security about someone. That is pretty powerful
HOW WE COMMUNICATE
55% WE RESPOND VISUALLY 38% WE RESPOND TO SOUND(VOICE) 7% WE RESPOND TO WORDS 60-75% IS NON-VERBAL COMMUNICATION 3 V’S: VISUAL, VOCAL & VERBAL
ALBERT MEHRABIAN, Ph.D
STRONG EYE CONTACT
• BIOLOGICAL BASE• PUPIL DILATION• OPTIMAL EYE – CONTACT• BUSINESS GAZE• SOCIAL GAZE• WINDOWS TO THE SOUL
GYMNASTICS OF THE SOUL
DO YOU TRUSTTHIS MAN?
THE KEYSTO
SMILING
The research, which also suggested that some people have "smilier" voices than others, adds to the growing body of evidence that smiling and other expressions pack a strong informational punch and may even impact us on a subliminal levelBoosts the immune systemIncreases positive affectReduces stressLowers blood pressureEnhances other people’s perception of you
SMILES
FAKE SMILE AKA AS:“THE PAM AM”“SOCIAL ”“PROFESSIONAL”“MISERABLE “
VERSUSTHE REAL SMILE AKA
“DUCHENNE”
FACTORS TO DETERMINE A REAL OR FAKE SMILE
FAKE SMILERISORIUS MUSCLEASYMMETRICALCOMES ON FAST ANDLAST LONGSCONSCIOUSMORE MUSCLE TO FROWN (53)
DUCHENNE OBICULARIS OCULIZYGOMATIC ARCHSYMMETRICALLASTS 0.5-4.0 SECONDSUNCONSCIOUSUSE LESS MUSCLE (5-10)RELEASE OF ENDOPHINS
THE HANDSHAKE
LEARN FORWARDMIDDLE OF ROAD GRIPHAND SHOULD MAINTAIN VERTICALLYKEEP HANDS DRY AS POSSIBLE
GOOD POSTURE=CONFIDENCE
THE BEST AND UNKNOWN EMOTION DETECTOR
THE PROPER BUSINESS CARD EXCHANGE
MIRRORING:HOW TO GAIN COMPLIANCE
BREATHINGMODULATE VOICEMIMIC BODY MOVEMENTSDO NOT RUSH INTO ITUSE TO TEST TO SEE IF THERE IS RAPPORT
MISCELLANEOUS TIPS:
REVIEW
YOUR ONLY HAVE FEW SECONDS TO MAKE A GOOD IMPRESSIONMORE IMPRESSIONS ARE VISUAL AND NON-VERBALA GOOD IMPESSION IS: FIRM & DIRECT EYE CONTACTGENUINE SMILEFIRM, DRY AND VERTICAL HANDSHAKECAREFULLY EXAMINE BUSINESS CARDGOOD POSTURE=SHOW OF CONFIDENCEWATCH YOURS AND OTHERS BODY LANGUAGE FOR CLUES TO RAPPORTPAY ATTENTION TO TAILORING, ACCESSORIES AND FRAGRANCES
WINNING WITH ETIQUETTE