7 Seconds for a Powerful First Impression

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Post on 15-Nov-2014

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The Psychological nuances of making an incredible first impression

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  • 1. THE PROTOCOL PRAXIS PRESENTS

2. ADVANT GARDE ETIQUETTE

  • ETIQUETTE CRAFTED WITH
  • PSYCHOLOGICAL
  • APPLICATIONS FOR BUSINESS
  • SUCCESS AND PERSONAL FINESSE

3. ETIQUETTE

  • FROM YESTERDAY TO TODAY

4.

  • TODAY ETIQUETTE IS KNOWN IN THE BUSINESS WORLD AS
  • SOFT SKILLS
  • SURVEY BY THE UNIVERSITY OR MASSACHUSETTES ECONOMIST FOUND THAT 86% OF EMPLOYERS CONSIDER THEM TO BE THEIR MOST IMPORTANT
  • HIRING CRITERIA

5.

  • SO MY QUESTION
  • TO YOU:
  • WITH A WEAK ECONOMY
  • A SLUGGISH JOB MARKET
  • WHAT WILL
  • YOU
  • DO SPECIFICALLY
  • TO MAKE YOURSELF
  • MORE EMPLOYABLE?

6. THE PRIMACY EFFECT YOUONLY HAVEONE CHANCE TO MAKE A GOOD FIRST IMPRESSION 7. FIRST IMPRESSION FACTS

  • Studies show that job interviews are basically decided within the first few moments of an encounter and are based more on how much the interviewer likes the applicant as opposed to the requirements of the position or the background of the interviewee.
  • Research out this year (2006) indicates that we determine whether we feel someone is trustworthy in just 1/10 of a second. 1/10 of a second - a mere blink to conclude whether we have belief, confidence, faith and security about someone. That is pretty powerful

8. HOW WE COMMUNICATE

  • 55% WE RESPOND VISUALLY
  • 38% WE RESPOND TO SOUND(VOICE)
  • 7%WE RESPOND TO WORDS
  • 60-75% IS NON-VERBAL COMMUNICATION
  • 3 VS:VISUAL, VOCAL & VERBAL

ALBERT MEHRABIAN, Ph.D 9. STRONG EYE CONTACT

  • BIOLOGICAL BASE
  • PUPIL DILATION
  • OPTIMAL EYE
  • CONTACT
  • BUSINESS GAZE
  • SOCIAL GAZE
  • WINDOWS TO THE
  • SOUL

10. GYMNASTICS OF THE SOUL

  • DO YOU TRUST
  • THIS MAN?
  • THE KEYS
  • TO
  • SMILING

11.

  • The research, which also suggested that some people have "smilier" voices than others, adds to the growing body of evidence that smiling and other expressions pack a strong informational punch and may even impact us on a subliminal level
  • Boosts the immune system
  • Increases positive affect
  • Reduces stress
  • Lowers blood pressure
  • Enhances other peoples perception of you

12. SMILES

  • FAKESMILE AKA AS:
  • THE PAM AM
  • SOCIAL
  • PROFESSIONAL
  • MISERABLE
  • VERSUS
  • THE REAL SMILE
  • AKA
  • DUCHENNE

13. FACTORS TO DETERMINE AREAL OR FAKESMILE

  • FAKE SMILE
  • RISORIUS MUSCLE
  • ASYMMETRICAL
  • COMES ON FAST AND
  • LAST LONGS
  • CONSCIOUS
  • MORE MUSCLE TO FROWN (53)
  • DUCHENNE
  • OBICULARIS OCULI
  • ZYGOMATIC ARCH
  • SYMMETRICAL
  • LASTS 0.5-4.0 SECONDS
  • UNCONSCIOUS
  • USE LESS MUSCLE (5-10)
  • RELEASE OF ENDOPHINS

14. THE HANDSHAKE

  • LEARN FORWARD
  • MIDDLE OF ROAD GRIP
  • HAND SHOULD MAINTAIN VERTICALLY
  • KEEP HANDS DRY AS POSSIBLE

15. GOOD POSTURE=CONFIDENCE 16. THE BEST AND UNKNOWN EMOTION DETECTOR 17. THE PROPER BUSINESS CARD EXCHANGE 18. MIRRORING: HOW TO GAIN COMPLIANCE

  • BREATHING
  • MODULATE VOICE
  • MIMIC BODY MOVEMENTS
  • DO NOT RUSH INTO IT
  • USE TO TEST TO SEE IF THERE IS RAPPORT

19. MISCELLANEOUS TIPS: 20. REVIEW

  • YOUR ONLY HAVE FEW SECONDS TO MAKE A GOOD IMPRESSION
  • MORE IMPRESSIONS ARE VISUAL AND NON-VERBAL
  • A GOOD IMPESSION IS:FIRM & DIRECT EYE CONTACT
  • GENUINE SMILE
  • FIRM, DRY AND VERTICAL HANDSHAKE
  • CAREFULLY EXAMINE BUSINESS CARD
  • GOOD POSTURE=SHOW OF CONFIDENCE
  • WATCH YOURS AND OTHERS BODY LANGUAGE FOR CLUES TO RAPPORT
  • PAY ATTENTION TO TAILORING, ACCESSORIES AND FRAGRANCES

21. WINNING WITH ETIQUETTE