© 2005 Avaya Inc. All rights reserved.
Remote Feature Activation & Web Ticketing System
Remote Feature Activation & Web Ticketing System
https://rfa.avaya.com
https://webticketing.avaya.com/
© 2005 Avaya Inc. All rights reserved.
Remote Feature ActivationRemote Feature Activation
https://rfa.avaya.com
9© 2005 Avaya Inc. All rights reserved.
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NOTE: Use RFA to create your license files on R10 or higher systems for upgrades to a new release addition of ports and features migration from pre-R10 installations, using the Feature Extraction Tool (FET) in addition to RFA
© 2005 Avaya Inc. All rights reserved.
Technical SupportWeb Ticketing System
Technical SupportWeb Ticketing System
https://webticketing.avaya.com/
11© 2005 Avaya Inc. All rights reserved.
Avaya Web Ticketing System
Technical Support Web Ticketing System is:
A web-based support service that enables customers and BusinessPartners to instantly create, edit and review tecnical trouble tickets online (https://webticketing.avaya.com/)
Designed for companies who have an existing maintenance or service and support agreement with Avaya
Allowing users to notify Avaya of support issues or track trouble tickets via the Internet
13© 2005 Avaya Inc. All rights reserved.
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