the role of ethics and product personality in the intention to purchase organic food products: a...
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The role of ethics and product personalityin the intention to purchase organic food products:a structural equation modeling approach
Gianluigi Guido • M. Irene Prete • Alessandro M. Peluso •
R. Christian Maloumby-Baka • Carolina Buffa
Published online: 17 November 2009
� Springer-Verlag 2009
Abstract The aim of the present study is to examine the role of ethical dimensions
and product personality in the purchasing intention of organic food products. The
Prospect method (Caprara et al. in Test Psicomet Metodol 7(3–4):113–128, 2000),
which integrates the Five factors model of personality (cf. Digman in Annu Rev
Psychol 41(1):417–440, 1990) and the Theory of planned behavior (Ajzen in Organ
Behav Hum Decis Process, 50(2):179–211, 1991) extended to an ethical dimension,
was employed, by using a Structural Equation Modeling approach. Results showed
that moral norms—i.e., personal beliefs regarding what is right or wrong (Parker
et al. in Br J Soc Psychol, 34(2):127–137, 1995)—can be considered the main
motivator of purchasing intention, and they are, in turn, affected by subjectivenorms and product personality traits of Naturalness and Authenticity. Marketing
implications for firms operating in the organic food industry are discussed, in their
intent to shift from a ‘‘niche’’ market to a broader diffusion of these products.
Keywords Ethical consumers � Organic food products � Moral disengagement �Moral norms � Personality traits
JEL Codes D12 � D83 � M31 � Q18
G. Guido (&) � M. I. Prete � A. M. Peluso � R. C. Maloumby-Baka
University of Salento, Faculty of Economics, Ecotekne Campus, Via per Monteroni,
73100 Lecce, Italy
e-mail: [email protected]; [email protected]
G. Guido � M. I. Prete � A. M. Peluso � C. Buffa
LUISS ‘‘Guido Carli’’ University Faculty of Economics, Viale Romania 32, 00197 Rome, Italy
123
Int Rev Econ (2010) 57:79–102
DOI 10.1007/s12232-009-0086-5
1 Introduction
Over the past few decades, changes occurred in consumption models—and, more
specifically, in food-related lifestyles (Reid et al. 2001)—have stimulated an
increasing attention on the experiential and symbolic meanings of food consumption
(Colacchio et al. 2008; Guido 2009). Once the utilitarian needs are fulfilled,
consumers choose everyday food to build their own social and individual identities
(Marshall 2005). The consumption of organic food products—made through
biological methods devoid of synthetic fertilizers, toxic pesticides, and genetic
engineering—can satisfy consumers’ ethical needs to care for their relatives’ health
as well as for their own one, to protect the environment, and to preserve the well-
being of animals (McEachern and McClean 2002). Most consumers perceive
organic products as having also specific benefits—in terms of taste, nutrition, and
sensory characteristics—which distinguish them from conventional food (Arvola
et al. 2008; Magnusson et al. 2003; Zanoli and Naspetti 2002).
Although still a niche, the organic food market is considered a very promising
sector (Hughner et al. 2007). According to the International Federation of Organic
Agriculture Movements (IFOAM) organic agriculture is nowadays practiced in 141
world countries (IFOAM 2009), and the organic-product market has grown rapidly
during the last few years: in 2007, organic-product sales have reached $ 46.1 billion
worldwide, growing on an average of $ 5 billion per year over the last decade. Even
if 97% of the global sales are concentrated in North America and Europe, the
organic industry is experiencing a strong growth worldwide, and these products are
now available in most retailing food stores (International Federation of Organic
Agriculture Movements 2009). Because of this high potential, the organic food
market has attracted a growing interest from many sides. On the one hand, organic
food product companies look for new ways to increase their business, and, on the
other, marketing researchers aim at a better understanding of organic food
consumers’ behavior. A number of studies have considered acceptance, primary
motives, and major obstacles and rationales to their consumption (see, Hughner
et al. 2007 for a review) but, to date, there is not yet a deep knowledge of the
multifaceted mechanisms at the basis of the organic food consumers’ behavior.
To fill this gap, the present study, aimed at investigating the purchase intention of
organic food products, proposes an explanatory model of consumers’ intention to
buy organic food products, using a Structural Equation Modeling (SEM) approach
(Bollen 1989). The conceptual model was developed by following the so-called
Prospect method (Caprara and Barbaranelli 2000; Caprara et al. 2000), a conceptual
framework which integrates the Theory of planned behavior (TPB, Ajzen 1991) and
the Five-factor model of personality (FFM, cf. Digman 1990). By combining these
two theoretical models, the Prospect method provides a general approach for
connecting the product personality construct with the purchase intention determi-
nants. According to this framework, perceived product personality dimensions
contribute to the explanation of consumers’ purchase intention and its determinants.
The TPB was here extended by incorporating two additional factors as further
potential determinants of the purchase intention toward organic food products.
These factors, related to the ethical components of behaviors, were here represented
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by Moral norms, defined as a belief-based perception of what is right or wrong
(Parker et al. 1995), and Moral disengagement, described as the individual tendency
to suspend personal moral standards in order to reduce self-censure (Bandura 1999).
Furthermore, following the line of previous studies which stress the importance of
moral obligations in the consumers’ choice of certain categories of food, this study
moves beyond by investigating the factors influencing individuals’ moral norms in
organic food purchasing. Results show the usefulness of the Prospect method and, in
particular, of the extended version of the TPB to investigate the decision making
process of the organic food buying.
2 Organic agriculture and the organic food consumer
2.1 Organic agriculture
Organic food products result from the use of organic agriculture, ‘‘a production
system that sustains the health of soils, ecosystems and people. It relies on
ecological processes, biodiversity, and cycles adapted to local conditions, rather
than the use of inputs with adverse effects. Organic agriculture combines tradition,
innovation, and science to benefit the shared environment and promote fair
relationships and a good quality of life for all involved’’ (International Federation of
Organic Agriculture Movements 2009, p. 1). Organic agriculture differs from other
techniques of farming, such as conventional agriculture—an industrialized farming
system which uses chemical synthetic substances for fertilizing and insecticide
purposes and is aimed at maximizing the volumes of production and profit—and
biotechnological agriculture—a farming method which employs the science of gene
modification to modify plants, animals, and micro-organisms, thus obtaining
improvements in production and agronomy (United States Department of Agricul-
ture 2008).
Four principles characterize organic agriculture, specifically: health, as this type
of farming ‘‘should sustain and enhance the health of soil, plant, animal, human, and
the planet as one and indivisible’’; ecology, as it ‘‘should be based on living
ecological systems and cycles, work with them, emulate them and help sustain
them’’; fairness, as it ‘‘should build on relationships that ensure fairness with regard
to the common environment and life opportunities’’; and care, as it ‘‘should be
managed in a precautionary and responsible manner to protect the health and well-
being of current and future generations and the environment’’ (IFOAM 2005, p. 1).
2.2 The organic food consumer
Primary producers, companies, and other stakeholders operating in the organic food
sector are concerned with the investigation of consumers’ intention to buy organic
products and with the understanding of characteristics of regular and occasional
users.
Considering the choice that consumers make between organic and conventionally
produced alternatives consumers can express different needs and act in several
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ways. In this respect, they can be classified as follow: (i) organic conditionals, who
are regular buyers of organic food; (ii) half-hearters, who do not have a precise
view about organic food; (iii) do not carers, who are not concerned with the choice
between conventional and organic food; (iv) undemanding, who are not concerned
about the quality of food they eat; (v) cost conscious, who are not willing to pay a
premium price for organic products; (vi) organic purist, who perceive organic
products as better than others and usually buy them; (vii) unconcerned, who do not
care about organic food and agriculture; (viii) worriers, who are satisfied of
traditional food products and farming; and (ix) conventionals, who do not perceive
any advantage of eating organic food (Roddy et al. 1996).
The profile of the consumers of organic food products seems to be multifaceted
as it involves both socioeconomic and psychographic aspects (Bellows et al. 2008;
Cicia et al. 2009). Several studies have investigated socioeconomic characteris-tics—gender, family size, marital status, income, and level of education. Regular
buyers of organic food products seem to be, in general, women (Davies et al. 1995;
O’Donovan and McCharthy 2002) and, specifically, middle-aged women (Aguirre
2007), albeit men are more willing to pay a high premium price than women (Urena
et al. 2008). Also the young have a positive attitude toward organic food
(Magnusson et al. 2001; Stobbelaar et al. 2007), even their limited income does not
allow them to buy regularly these products. Some studies have also specified that
users of organic food products live mostly in their family home (Aguirre 2007)
together with their children (Wier and Smed 2000). Even in the presence of
contradictory results, research indicates that frequent buyers have an upper-middle
level of both income and education (Aguirre 2007).
As regards psychographic profile—in terms of personality and lifestyle aspects—
regular organic food product buyers are usually driven by societal and individu-
alistic values, such as: Universalism, i.e., the appreciation and safeguard of all
people and of nature; Altruism, i.e., the generosity in relationships with others;
Ecology, i.e., the harmony with the nature and with a sustainable future;
Benevolence, i.e., the enhancement of the welfare of the people with whom one
is in touch; and Spirituality, i.e., the unity with the natural world (Dreezens et al.
2005; Krystallis et al. 2008; Zanoli and Naspetti 2002). Moreover, taking into
consideration advantages and benefits they search for, organic food consumers can
be grouped into: (i) greens, who are interested in the safeguarding of the ecosystem
and the natural environment; (ii) food phobics, who are worried about the use of
pesticides, additives, and chemicals in food; (iii) humanists, who are concerned with
factory agriculture systems and processes; and (iv) hedonists, who enjoy the
pleasure of good eating and search for better taste and quality food (Davies et al.
1995).
2.3 The Prospect method
Consumer products, and especially organic food products, express both a functional
and a symbolic meaning, which can be exemplified through their product image.
The Prospect method (Caprara and Barbaranelli 2000; Caprara et al. 2000) has the
purpose of finding out the latent dimensions of product image—through the use of
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the product personality construct—and evaluating their impact on the predictive
variables of the buying intention. Product personality is employed here in the place
of product image, as it is deemed to be a more stable construct (cf. Dobni and
Zinkhan 1990) and, consequently, can improve the description of the factors
influencing individuals’ cognitive representations.
The Prospect method integrates two well-known models, the Five factor model(FFM) of personality (a.k.a. Big Five Factors Model, see Digman 1990 for a
review), which is aimed here at obtaining the fundamental characteristics of brands
and products personality, and the TPB (Ajzen 1991), which has the purpose of
detecting the most important determinants of purchase intention, deemed to be the
most reliable predictors of buying behavior. Therefore, the Prospect method has the
two-fold advantage of identifying the personality factors describing brands and
products and associating them with the predictive variables of the purchase
intention. Therefore, it allows researchers to find out the most appropriate attributes
to be employed in food products marketing communications (cf. Caprara et al.
1998).
2.3.1 The Five-factor model (FFM)
The FFM was developed in the field of social psychology to describe human
personality and has been used in marketing research to examine the latent traits of
perceived image of products. As brands and products are often perceived to possess
their own personality (Plummer 2000), it is possible to identify the latent
dimensions of products and brands perceived images (Caprara and Barbaranelli
1996; Caprara et al. 1998, 2001).
According to the FFM, the perceived image of a product can be metaphorically
operationalized as product perceived personality, which is summarized by five main
dimensions (so-called Big Five Factors), considering the product as a person: (i)
Agreeableness, regarding the orientation toward empathy and caring about others;
(ii) Conscientiousness, dealing with the subjective tendency to engage in goal-
oriented activity; (iii) Emotional stability, the tendency to perform behaviors while
keeping emotions and impulses under control; (iv) Extroversion, regarding the
subjective predisposition toward social interaction; and (v) Openness to experience,
regarding the degree of tolerance toward new ideas and experiences. These
personality dimensions are usually measured through a conventional list of bipolar
marker attributes on semantic differential scales. Besides these attributes—which
are able to assess the general dimensions of the perceived personality construct—
much research (including the present study) has used further adjectives to detect any
additional product-specific dimension, thus enriching the basic five-factor structure
of product personality.
2.3.2 The TPB and its application in the organic food context
The TPB (Ajzen 1991), a predictive model of deliberate behaviors, represents an
evolution of the Theory of reasoned action (Ajzen and Fishbein 1980), which was
able to account for merely voluntary and under-control behaviors. Both theories
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have the basic assumption that Intention—an individual’s motivation to engage in a
specific action (e.g., to purchase organic food products)—is the best predictor of the
actual behavior. In its original formulation, the TPB hypothesizes Intention as a
result of three main determinants (Ajzen 1991): (i) Attitude toward the behavior,
that is, the subjective positive (or negative) predisposition toward the target
behavior; (ii) Subjective norm, which refers to the perception of social pressure to
perform (or not) a specific behavior; and (iii) Perceived behavioral control, which
concerns the perception of external factors that could facilitate (or hinder) the
considered behavior.
Several studies have improved the predictability of the TPB by including further
determinants ‘‘if it can be shown that they capture a significant proportion of the
variance in intention or behavior’’ (Ajzen 1991, p. 199). One of these additional
predictors is Past behavior, which can be considered a significant determinant of
future behavior especially in stable environmental contexts (Jaccard and Blanton
2005). In order to overcome the criticism of neglecting moral considerations
(Manstead 1999), the TPB has been further developed by considering additional
variables such as moral norms, namely, a system of ‘‘internalized ethical rules’’
(Shaw et al. 2000, p. 882) which reveal one’s ‘‘responsibility to perform, or refuse to
perform a certain behavior’’ (Ajzen 1991, p. 199); anticipated regret, a feeling of
disappointment or remorse for a fault or an action (Kaiser 2006); and, in general,
perceived moral obligations (Raats et al. 1995). Moral norms especially play an
important role in those contexts in which social behavior derives from ethical
considerations, such as respect for others and individual accountability (Conner and
Armitage 1998; Manstead 1999). Moreover, as they represent personal value
judgments associated with a certain behavior and its consequences (Manstead
1999), they have also been employed for those behaviors entailing a low level of
involvement, such as food consumption (Goldsmith et al. 1997).
In the context of organic food products, the TPB, both in its original and its
extended version, has widely been adopted to investigate which determinant has a
stronger effect on purchase intention. As regards attitude, several studies (Lodorfos
and Dennis 2008; Michaelidou and Hassan 2008; Thøgersen 2002) have demon-
strated that a positive (or negative) orientation toward these products and their
existing alternatives—based on a multifaceted set of beliefs, motives, and
experiences—has a significant influence on consumers’ choice. Other studies (Chen
2007; Lodorfos and Dennis 2008) have reported that a positive attitude toward
organic food does not suffice for stimulating their purchase, as most consumers are
not willing to pay a high premium price for them and also evaluate the occurrence of
some other circumstances, such as a scarce availability in retail stores. However,
Arvola et al. (2008) and Tarkiainen and Sundqvist (2005) did not find a significant
influence of perceived behavioral control on the intention to purchase organic
products. Opposing conclusions have also been shown considering subjectivenorms. While some authors have demonstrated that subjective opinions of
‘‘important others’’ affect the intention to buy organic products both directly
(Arvola et al. 2008; Chen 2007; Lodorfos and Dennis 2008) and indirectly through
attitude (Tarkiainen and Sundqvist 2005), Thøgersen (2002) has instead proved its
influence to be non-significant. Conclusively, empirical evidence has highlighted
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the robustness of the TPB in explaining the consumption of organic food products,
though it did not clarify, among the three typical determinants, the existence of a
dominant predictor.
Also in the organic food sector, several studies have extended the TPB for
improving its predictive capacity. Thøgersen’s (2002) has considered the impact of
Past behavior, thus showing that consumers experiencing a regular and long-term
consumption of organic food products generally prolong this purchase behavior.
Moreover, food-related personality traits, like food neophobia—fear or aversion to
new typologies of food—and food involvement—the characteristics of specific food
products and the relevance that consumers assign to them—have both a direct and
an indirect effect on the intention to buy organic products (Chen 2007). Besides the
aforementioned variables, major extensions of the TPB in the organic food context
relate to the ethical dimension, due to the difficulty of this model to express this
specific aspect (Conner and Armitage 1998; Manstead 1999). Indeed, the choice to
buy and eat organic food is deemed to be an ‘‘ethical consumption,’’ which has been
referred to as ‘‘the degree to which consumers prioritize their own ethical concerns
when making product choices’’ (Shaw and Clarke 1998, p. 163). The consumption
of organic food products involves the satisfaction of an ethical need as it can be
associated with the individuals’ health safety (Padel and Foster 2005; Zanoli and
Naspetti 2002), the well-being of animals and respect for the environment
(Honkanen et al. 2006; Padel and Foster 2005), and moral responsibility toward the
consumers of this type of products (Finch 2005; Raats et al. 1995). In the field of
organic food products, a number of different variables has been added to the TPB to
introduce this ethical dimension. Some studies (Michaelidou and Hassan 2008) have
improved the predictability of the model by including self-identity—defined as the
‘‘enduring characteristics that people ascribe to themselves’’ (Sparks and Guthrie
1998, p. 1394), by demonstrating that self-identity influences intention to buy
organic products both directly (Michaelidou and Hassan 2008) and indirectly,
through its effect on attitude (Michaelidou and Hassan 2008). Some other studies
have used ethical values, based on environmental and animal protection, to explain
attitude toward organic food products (Honkanen et al. 2006), together with moralattitude—the positive self-rewarding feeling of doing the right thing—to demon-
strate their strong influence on the consumption of organic food, both in Italy and in
the United Kingdom (Arvola et al. 2008). Finally, the TPB has been also integrated
with moral norms to show that they significantly affect the intention to buy organic
food products both directly (Thøgersen 2002) and indirectly, as a predictor of
attitude toward the behavior (Dreezens et al. 2005; Honkanen et al. 2006).
2.3.3 A further antecedent of the purchase intention of organic food products:moral disengagement
The dimensions of ethical products’ image in the context of organic food
consumption can be identified not only by including the archetypal construct of
moral norms, but also by adding a further determinant, namely, Moral disengage-ment—‘‘the process by which an individual proactively suspends his/her moral
standards in an effort to reduce the self-censure that ordinarily accompanies conduct
A structural equation modeling approach 85
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that violates one’s moral code’’ (Cava 2000, p. 492). Since human-beings’ conduct
is normally related to a moral code developed over time and built upon the
combination of internal (personal) and external (social) norms, individuals tend to
activate a process of self-regulation. Through it, indeed, they avoid or reduce their
self-punishment as a consequence of the process of moral disengagement, because
they desist from performing behaviors which would violate their moral rules
(Bandura 1999). In this way, individuals feel free to break their moral code.
Bandura (1986, 1999) classified eight mechanisms through which individuals can
selectively suspend their moral principles in order to perform acts that would
otherwise generate self-punishment: Moral justification, to change a reproachful
conduct into one that is personally and socially acceptable, by appealing to moral
goals; Euphemistic labeling, to use a metaphorical language in order to make
offences and atrocities appear genteel and tolerable; Advantageous comparison, to
make a reprehensible action look less blameworthy, by comparing it with even more
reprehensible actions; Displacement of responsibility to other individuals, so as to
attribute to superiors, usually those in authority, the blame for harmful actions;
Diffusion of responsibility, to attenuate the liability of reprehensible actions by
spreading it within a group of people; Negligence or distortion of consequences, to
minimize or ignore the effects of a harmful action; Dehumanization, to deprive
victims of their individual dignity, in order to avoid any empathic reaction; and
Attribution of blame to the victim, to attribute the responsibility of reprehensible
actions either to the victim or to circumstances, and not to the offender.
Moral disengagement was developed by Bandura (1986, 1999) within the context
of social-cognitive theory and initially applied to the context of aggressive and
violent forms of behavior. However, recent studies (e.g., Caprara et al. 2006) have
suggested and demonstrated that this construct can be applied to ‘‘normal’’—i.e., not
violent—forms of behavior. Indeed, Bandura (2007) examined the moral disen-gagement as an impediment to collective action designed to stabilize and reverse the
ecological and environmental degradation. Interestingly, moral disengagement has
been found to be positively associated with unethical decision making and also to
play a mediating role between some individual differences—such as empathy and
moral identity—and unethical behaviors (Detert et al. 2008). Following this
approach, and supported by the results of these studies, the present research employs
moral disengagement in a situation of ‘‘minor’’ transgression, such as not choosing
organic food products, thus exposing, for example, one’s own health and that of
one’s loved ones to risk.
3 The conceptual model
3.1 Research aim and objectives
On such theoretical ground, the present study aims at analyzing the role of ethics
and product personality traits on the consumption of organic food products by
proposing an explanatory model of consumers’ intention to buy them. The study sets
the following objectives: (i) investigating the purchasing intention of organic food
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products by using an extended version of the TPB (Ajzen 1991), which considers
the influence of attitude, subjective norms, perceived behavioral control, as well as
moral norms and moral disengagement; (ii) evaluating the impact of organic food
product personality traits on the determinants of the purchase intention, by means of
the Prospect method (Caprara et al. 2000); and (iii) investigating the existence of a
relationship between social (e.g., subjective) norms and moral norms in the
purchasing of organic food products, by the use of this extended version of the TPB.
According to the first objective, the TPB was extended through ethical
dimensions, in line with past research which has demonstrated the usefulness of
this integration (Arvola et al. 2008; Honkanen et al. 2006; Thøgersen 2002). This
study evolves around the assumption that consumers’ choice between organic and
conventional food products is based not only on the typical self-interest-centered
determinants of purchase intention included in the Ajzen’s (1991) model (Lodorfos
and Dennis 2008), but also on ethical considerations (McEachern and McClean
2002). The addition of moral norms follows the line of similar studies in the
purchasing of organic food products (Thøgersen 2002), as this choice can be linked
to expected positive effects on the personal well-being of individuals. Though prior
literature has not included moral disengagement as a predictor within the TPB
(Ajzen 1991), the present study attempts to integrate it in the model, drawing from
recent research which has investigated the role of moral disengagement in the
context of unethical decisions (Detert et al. 2008). Moreover, it has been applied not
only to circumstances of defiance or disobedience, such as blameworthy or culpable
behaviors, but also to more ordinary situations, such as not purchasing products
which can produce a positive consequence for individuals (Caprara et al. 1996,
2006). Both moral norms and moral disengagement have been integrated in the
model on the basis of the rationale that they are not necessarily opposites. Indeed,
they include diverse components which can be stimulated by the presence of several
contextual factors, such as social factors—i.e., concerning the pressure exerted by
other individuals—and situational factors—i.e., considering the influence exerted by
the environment. For instance, specific circumstances or conditions can induce
morally concerned individuals to perform a morally disengaged conduct. In this
way, social and situational factors can be both simultaneously involved as important
predictors of behavioral intention. This objective is operationalized by demonstrat-
ing that moral norms positively influence the intention to buy organic food products;
on the contrary, it is hypothesized that moral disengagement has a negative effect on
the intention to buy organic food products.
The second objective—i.e., identifying which attribute of organic food product
image mainly affect the significant determinants of the purchase intention—is
carried out through the Prospect method (Caprara et al. 2000), which combines
together the TPB (Ajzen 1991) and the FFM (cf. Digman 1990). The present study
not only applies this theory to the context of organic food consumption, but also
extends it by incorporating moral norms and moral disengagement as further
potential determinants of the purchase intention (Fig. 1).
The third objective concerns the analysis of the role of subjective norms and
moral norms in the purchase of organic food products and the investigation of the
existence of a relationship between them. This study follows a social-psychology
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stream of research according to which social norms—i.e., the accepted rule of what
is right or wrong within a social context (Harre and Lamb 1986, p. 234), which can
include subjective norms—together with moral norms, represent crucial elements
for predicting and explaining social behavior (Fishbein and Ajzen 1975). Besides
their influence on the organic food purchase behavior, here it is expected that
subjective norms can have a considerable impact on moral norms. When evaluating
and choosing alternative products having an ethical connotation, individuals take
into consideration their internalized moral rules and values, which can derive from
an external social pressure (Minton and Rose 1997; Thøgersen 1999).
4 Methodology
4.1 Procedure
A survey was carried out on a sample of organic food consumers from both France
and Italy. These two European countries were selected because they exhibit a
different level of ethical consumerism, more developed in France than in Italy
(Datamonitor 2005). In view of the fact that ethical values and moral principles are
usually shared within a particular country, a comparison between different cultural
communities can display dissimilarities and resemblances in their purchase
behavior.
A structured questionnaire containing measures of the relevant constructs was
developed from a pilot study and administered to the participants in the main study.
In the pilot study, a previous open-ended questionnaire was administered to a
sample of 40 individuals—equally stratified in 20 males and 20 females and
grouped into five age-groups (15–29; 30–41; 42–53; 54–65; and 66?). Participants
were chosen by using the direct interception method (i.e., the random interview of
consumers at the end of their shopping activity) in specialized stores. At this stage,
Actual Behavior (Purchase)
Product Personality Dimensions
ATT
PI
SN
PBC
Assumed (untested) link
MN
MD
Fig. 1 The Conceptual Model. Note: ATT attitude toward the behavior, SN subjective norm, PBCperceived behavioral control, MN moral norm, MD moral disengagement, PI purchase intention. The graybackground indicates newly added explanatory variables
88 G. Guido et al.
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the most salient beliefs at the basis of intention determinants and moral issues were
identified, according to the expectancy-value approach and following a consolidated
belief-based procedure (Ajzen and Fishbein 1980). More specifically, respondents
were asked to identify: as for attitude, advantages and disadvantages of the purchase
of organic and conventional food products; as for subjective norms, ‘‘important
others’’ that might approve or disapprove the purchase of such products; as for
perceived behavioral control, facts or events that could facilitate or hinder the
purchase intention. Participants further answered to additional questions aimed at
examining: (i) the frequency and the likelihood of purchasing organic food products
in the 2 weeks following the experiment; (ii) the attributes that best describe organic
food product image, which operate as non-Big Five adjectives; (iii) two measures of
moral norms. Results of the pilot study, obtained by putting together the answers
and considering only those with the highest frequency, allowed the construction of
the main questionnaire.
In the main study, a closed-ended questionnaire, based on the highest frequency
answers of the pilot study, was administered to a random sample of 207 consumers,
158 Italians and 49 French. The questionnaire included four sections. The first
section included the measurement of the elements of the extended TPB (Ajzen
1991), by using a seven-point Likert scale. In particular, attitude was measured by
the following behavioral beliefs: ‘‘Follow a healthy and balanced diet’’, ‘‘Eatabsolutely natural products’’, ‘‘Avoid possible food poisoning and/or allergies’’, ‘‘Ahigh price,’’ and ‘‘Difficulty in finding specialized shops’’; subjective norms were
determined by considering the subsequent normative beliefs: ‘‘Partner’s (wife/husband, fiance) approval’’, ‘‘Family’s approval’’, ‘‘Friends’ approval’’; perceivedbehavioral control was evaluated by means of the following control beliefs:
‘‘Health benefits’’, ‘‘Greater variety in shops’’, ‘‘Greater availability in shops’’,
‘‘Shops are far and difficult to reach’’, ‘‘Shop prices are particularly low’’; whereas
moral norms were measured through the following salient beliefs: ‘‘I feel obliged topurchase organic food to protect my health’’, ‘‘I feel obliged to purchase organicfood to protect the health of my family’’. Purchase intention was assessed by means
of two indicators: one assessing the likelihood of performing the purchase behavior
in a specific period of time, and another item evaluating the intention strength.
The second section was aimed at identifying the image of organic food products
by means of 20 adjectives—15 Big Five and 5 non-Big Five, namely healthy,genuine, natural, tasty, and good—evaluated through a seven-point semantic
differential scale. The third section gathered social-demographic questions
(i.e., gender, age, family components, frequency of purchase, and types of point-
of-purchase for organic food products). The fourth section collected data concerning
the moral disengagement scale, a five-point Likert scale consisting of 76 items
(Caprara et al. 1996).
4.1.1 Measures and preliminary reliability analyses
Measures of dependent and independent variables considered in the conceptual
model are illustrated below, along with some reliability analyses performed on
multi-item measures.
A structural equation modeling approach 89
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4.1.1.1 Dependent variable Consumers’ intention to buy organic food products
was assumed to be the best predictor of actual purchase; therefore, it was treated as
the dependent variable in the model. Following a consolidated procedure suggested
by Fishbein and Ajzen (1975), this variable was assessed interactively, by using the
two indicators used to evaluate the purchase intention—i.e., the likelihood of
performing the purchase behavior, and the intention strength. Their scores were
multiplied to obtain a composite measure of behavioral intention, which served as
the dependent variable in the statistical model.
4.1.1.2 Independent variables Behavioral intention determinants—They included
the Ajzen’s (1991) determinants of intention—namely, attitude, subjective norm,
and perceived behavioral control—as well as moral norms and moral disengage-ment. According to the expectancy-value approach and following Ajzen’s (1991)
belief-based procedure, attitude was determined as a sum of five multiplicative
indicators; subjective norm as a sum of three multiplicative indicators; and
perceived behavioral control as a sum of five multiplicative indicators. Moral normswere assessed by averaging scores obtained from two different items; whereas
moral disengagement was measured by considering the mean value of the 76 items
of the Caprara et al.’s (1996) scale.
Product perceived personality dimensions—These dimensions were identified
through a factor analysis using the principal component algorithm, the Varimax
rotation, and the ‘‘eigenvalue [ 1’’ rule as the extraction method. This analysis was
carried out on data regarding a set of 15 bipolar marker attributes of the Big five
factors (Caprara et al. 2000), plus five additional bipolar attributes drawn from the
pilot study and describing product-specific dimensions of image. A series of
principal component analyses was conducted to obtain a stable dimensional
solution. At each round of analysis, items loading on more than one factor (cross
loading [ |0.40|), as well as those that did not load on any factor (factor
loading \ |0.40|) were discarded from the subsequent analysis. After three analyses,
10 attributes were retained, as they were found to load on three different factors in a
consistent way (factor loading coefficients [ 0.45). Results showed a stable three-
factor solution capable of explaining around 66% of the overall variance. The first
extracted component, F1, was loaded by three marker attributes capturing a product-
specific dimension, specifically: genuine, natural, and health. These items deal with
the healthy aspect of this product category; therefore, the corresponding component
was declined as Naturalness (Cronbach’s a = 0.87). The second component, F2,
was loaded by three marker attributes of Agreeableness (a Big-five factor), which
are warm, cheerful, and affectionate and patient. It was adapted to the study’s
context and labeled as Authenticity (Cronbach’s a = 0.73). Finally, the third
component, F3, was loaded by three marker attributes of Conscientiousness, in
particular reliable, careful, and safe. Also this component was adapted to the
study’s context and re-labeled as Safety (Cronbach’s a = 0.73). A composite index
was computed for each component, by averaging scores obtained on the
corresponding attributes.
90 G. Guido et al.
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4.2 Model building and testing: analyses and results
4.2.1 Preliminary analysis
A descriptive analysis was preliminarily carried out on variables involved in the
conceptual model: namely, purchase intention, attitude, subjective norm, perceivedbehavioral control, moral norms, moral disengagement and the three product
personality dimensions of Naturalness, Authenticity, and Safety (Table 1). A
hierarchical regression analysis was conducted to verify the plausibility of the
hypothesized extension of Ajzen’s (1991) theory to both moral norms and moraldisengagement. According to the hierarchical approach followed, the first step of the
analysis considered attitude, subjective norm, and perceived behavioral control as
independent variables and purchase intention as the dependent one. Results revealed
an acceptable fit of the basic model to data (Step 1: R2 = 0.388; Adj. R2 = 0.378;
F(3, 203) = 42.814, p \ 0.001) and showed that all the theoretical determinants
positively affected purchase intention (attitude: b = 0.257, p \ 0.001; subjectivenorm: b = 0.407, p \ 0.001; perceived behavioral control: b = 0.306, p \ 0.001).
In the second step, moral norms were included in the regression equation and the
extended model was re-estimated. Results showed a significant improvement in the
model’s fit (Step 2: R2 = 0.493; Adj. R2 = 0.482; F(4, 202) = 49.011, p \ 0.001;
DR2 = 0.105; DF(1, 201) = 41.791, p \ 0.001), while moral norms were found to
exert a significant effect on the dependent variable (b = 0.381, p \ 0.001). These
findings supported the hypothesis of an extension of Ajzen’s theory to this variable.
In the third step, moral disengagement was added to the regression equation. Results
from the model’s re-estimation showed no significant improvement in the model’s
fit (Step 3: R2 = 0.496; Adj. R2 = 0.483; F(5, 201) = 39.488, p \ 0.001;
DR2 = 0.003; DF(1, 201) = 1.202, p [ 0.10), while moral disengagement was
found not to affect purchase intention significantly (b = -0.055, p [ 0.10). This
indicated that a further extension of Ajzen’s (1991) theory to moral disengagement
Table 1 Descriptive statistics and correlations
Variable M SD 1. 2. 3. 4. 5. 6. 7. 8. 9.
1. PI 17.49 13.30 1
2. ATT 25.69 7.14 0.27** 1
3. SN 21.14 11.24 0.46** -0.04 1
4. PBC 23.24 6.87 0.42** 0.11 0.22** 1
5. MN 4.42 1.90 0.56** 0.01 0.51** 0.25** 1
6. MD 2.05 0.45 -0.09 -0.11 0.02 -0.06 0.01 1
7. Naturalness 6.16 1.01 0.25** 0.11 0.13 0.25** 0.22* 0.01 1
8. Authenticity 4.50 0.94 0.34** 0.28** 0.13 0.21* 0.25** 0.07 0.24* 1
9. Safety 5.33 1.04 0.26** 0.12 0.10 0.22* 0.22* -0.08 0.42** 0.45** 1
Note: n = 207. * = p \ 0.01; ** = p \ 0.001. PI purchase intention, ATT attitude toward the behavior, SNsubjective norm, PBC perceived behavioral control; MN moral norm, MD moral disengagement
A structural equation modeling approach 91
123
was not plausible, as this variable did not make any contribution to explaining
consumers’ purchase intention toward organic food products.
4.2.2 Structural equation modeling analysis
A basic structural equation model was built by following conventional procedures
and notation (cf. Bollen 1989). Preliminary results from hierarchical regression
analysis suggested that moral disengagement should not be included in the Ajzen’s
(1991) model, as it was found to have no explanatory potential on the consumers’
intention to buy organic food products. Therefore, the basic structural model
included purchase intention as the ultimate dependent, endogenous variable
(formally indicated as g5). It also considered attitude, subjective norm, perceivedbehavioral control, and moral norms as intermediate, endogenous variables
(indicated as g1, g2, g3, and g4, respectively); while moral disengagement was
discarded from the analysis. The three product personality dimensions of
Naturalness, Authenticity, and Safety served as independent, exogenous variables
(indicated as n1, n2, and n3, respectively). All variables included in the model were
treated as latent constructs. They were measured by using single indicators—
obtained from composite indices—as observed variables, and fixing measurement
error variance at an appropriate level to the variance of the corresponding observed
variable (Anderson and Gerbing 1988). The use of a composite indicator, instead of
basic items, as the sole observed variable of a latent construct was suggested by
other studies in marketing research (e.g., Singh and Rhoads 1991; Steenkamp et al.
2003) to be an appropriate procedure when the model is highly complex, as in this
case. Moreover, this item-parceling procedure typically leads to more precise
structural estimates in complex model testing (cf. Bandalos 2002). Figure 2 (below)
illustrates this basic model, by omitting indicators and error terms for clarity
reasons.
Results from a maximum likelihood estimation showed that some statistics did not
reach the minimum thresholds typically requested for an acceptable fit (cf. Hair et al.
2006): Goodness of Fit Index (GFI) = 0.928; Adjusted Goodness of Fit Index
(AGFI) = 0.569; Confirmatory Fit Index (CFI) = 0.821; Bentler–Bonnet Normed
Fit Index (NFI) = 0.818; Root Mean Squared Error of Approximation (RMSEA) =
0.220; while the v2/d.f. ratio was much higher than 5 (v2(6) = 65.663, p \ 0.001;
v2/d.f. = 10.944). These findings suggested that an improvement in the model was
still possible by modifying the basic model.
Based on information provided by structural estimates and modification indices
greater than five, a modified model was built as depicted in Fig. 3 (below). Only
significant structural paths were retained in this rival model. The Safety dimension
of product perceived personality was removed from the analysis, as it turned out not
to play any role in the model; while a structural path was found from subjectivenorms to moral norms.
Estimation of this modified model showed much better fit statistics, which
reached minimum thresholds for acceptable model’s fit (v2(11) = 26.308, p \ 0.01;
v2/d.f. = 2.392; GFI = 0.965; AGFI = 0.912; CFI = 0.942; NFI = 0.908;
RMSEA = 0.082). The v2 difference test also confirmed that the modified model
92 G. Guido et al.
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performed better than the basic one (Dv2(5) = 39.355, p \ 0.001). Standardized
estimates reported in Table 2 (below) show that all structural paths were significant.
Although traditional antecedents of intention significantly affected this dependent
Naturalness ( 1)
ATT ( 1)
Authenticity ( 2)
Safety ( 3)
SN ( 2)
PBC ( 3)
MN ( 4)
PI ( 5)
Fig. 2 The Basic Structural Model. Note: ATT attitude toward the behavior, SN subjective norm, PBCperceived behavioral control, MN moral norm, MD moral disengagement, PI purchase intention
Naturalness ( 1)
ATT ( 1)
Authenticity ( 2)SN ( 2)
PBC ( 3)
MN ( 4)
PI ( 5)
Fig. 3 The Modified Structural Model. Note: ATT attitude toward the behavior, SN subjective norm,PBC perceived behavioral control, MN moral norm, MD moral disengagement, PI purchase intention
A structural equation modeling approach 93
123
variable (attitude: b = 0.290, p \ 0.001; subjective norms: b = 0.232, p \ 0.001;
perceived behavioral control: b = 0.288, p \ 0.001), moral norms were found to be
the main determinant of purchase intention (moral norms: b = 0.436, p \ 0.001)
and, together with standard antecedents of Ajzen’s (1991) theory, to explain a
relevant portion of purchase intention variance (R2 = 0.554). Results also showed
that moral norms were influenced by the two product personality dimensions
regarding Naturalness (c = 0.141, p \ 0.05) and Authenticity (c = 0.176,
p \ 0.05), respectively, and mainly by subjective norms (b = 0.530, p \ 0.001),
thus explaining a substantial portion of its variance (R2 = 0.345).
The latter finding provided evidence of a partial mediation of moral norms in the
relationship from subjective norms to purchase intention, thus showing that social
pressures affect consumers’ intention to buy organic food products not only directly,
but even indirectly, by influencing individual perception of what is right or wrong.
Consistent with the general framework provided by the Prospect method (Caprara
et al. 2000), the obtained results revealed additional effects of product personality
on Ajzen’s (1991) theoretical determinants of intention. They showed that the
Authenticity dimension positively affects attitude (c = 0.319, p \ 0.001;
R2 = 0.102), and Naturalness influences perceived behavioral control (c = 0.287,
p \ 0.001; R2 = 0.082).
4.2.3 Multi-group analysis
A multi-group analysis was carried out to verify whether significant differences
exist between French and Italian consumers in the structural paths of the final
model. This analysis consisted in comparing a constrained model, in which
structural parameters were not allowed to vary across the two sub-groups of
subjects, against an unconstrained one, in which parameters were allowed to change
across the two sub-groups. Results showed that both models fit real data acceptably
(Constrained Model: v2(31) = 58.203, p \ 0.01; v2/d.f. = 1.878; GFI = 0.927;
Table 2 Standardized structural estimates of the modified model
Structural path R2 Standardized
estimate
p Value
ATT (g1) ? PI (g5) 0.554 0.290 0.000
SN (g2) ? PI (g5) 0.232 0.000
PBC (g3) ? PI (g5) 0.288 0.000
MN (g4) ? PI (g5) 0.436 0.000
Authenticity (n2) ? ATT (g1) 0.102 0.319 0.000
Naturalness (n1) ? PBC (g3) 0.082 0.287 0.000
SN (g2) ? MN (g5) 0.345 0.530 0.000
Naturalness (n1) ? MN (g5) 0.141 0.041
Authenticity (n2) ? MN (g5) 0.176 0.011
Naturalness (n1)$ Authenticity (n2) 0.266 0.000
Note: n = 207. v2 (11) = 26.308, p \ 0.001; v2/d.f. = 2.392; GFI = 0.965; AGFI = 0.912;
CFI = 0.942; NFI = 0.908; RMSEA = 0.082
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AGFI = 0.869; CFI = 0.903; NFI = 0.819; RMSEA = 0.065; Unconstrained
Model: v2(22) = 42.736, p \ 0.01; v2/d.f. = 1.943; GFI = 0.945; AGFI = 0.861;
CFI = 0.926; NFI = 0.867; RMSEA = 0.068). The v2 difference test was barely
significant (Dv2(9) = 15.467, p \ 0.10), thus showing that the unconstrained model
did not perform substantially better than the constrained one. It was also considered
worthwhile to compare structural parameters across the two sub-groups of subjects
as reported in Table 3.
Results showed that, compared to Italian consumers, French consumers’ intention
to buy organic food products is only affected by moral norms, which in turn are
influenced by subjective norms. On the other hand, the influence pattern emerged for
Italian consumers was very similar to that found out for the overall sample. Yet, it
must be noted that these parameters should be interpreted with caution, as potential
biases associated with small sample size and sub-groups’ heterogeneity might have
been undermined the validity of results. Although the influence patterns that emerged
for French versus Italian consumers seemed very different, a difference test provided
evidence of inconsistency in multi-group estimates. Results from such a test
confirmed the existence of only two differences emerged between the two sub-
groups’ parameters: the first one regarded the casual link from perceived behavioralcontrol to purchase intention (the difference between the two structural parameters
was significant at a 0.001 level), while the second difference regarded the casual link
from subjective norms to moral norms (the difference between the two structural
parameters was significant at a 0.10 level).
5 Discussion
The purpose of the present study was, firstly, to investigate the relevance of the
ethical dimension in organic food product purchasing, by considering moral norms
Table 3 Standardized structural estimates from the sub-group analysis
Structural path French group (49 ss.) Italian group (158 ss.)
R2 Standardized estimate R2 Standardized estimate
ATT (g1) ? PI (g5) 0.428 0.187 0.645 0.319***
SN (g2) ? PI (g5) 0.213 0.296***
PBC (g3) ? PI (g5) 0.027 0.433***
MN (g4) ? PI (g5) 0.519*** 0.338***
Authenticity (n2) ? ATT (g1) 0.047 0.218 0.076 0.276**
Naturalness (n1) ? PBC (g3) 0.008 0.088 0.121 0.348***
SN (g2) ? MN (g5) 0.206 0.290* 0.411 0.589***
Naturalness (n1) ? MN (g5) 0.226 0.130
Authenticity (n2) ? MN (g5) 0.174 0.192*
Naturalness (n1) $ Authenticity (n2) 0.513** 0.208*
Note: n = 207. v2(22) = 42.736, p \ 0.01; v2/d.f. = 1.943; GFI = 0.945; AGFI = 0.861; CFI = 0.926;
NFI = 0.867; RMSEA = 0.068. * = p \ 0.05; ** = p \ 0.01; *** = p \ 0.001
A structural equation modeling approach 95
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and moral disengagement as additional factors of the Theory of planned behavior.
Secondly, the objective was to evaluate the effect of organic food product
personality traits on the predictors of the purchase intention, by using the Prospectmethod (Caprara and Barbaranelli 2000; Caprara et al. 2000) as the theoretical
framework. Thirdly, this study had the objective to understand the antecedents of
the ethical dimension influencing such a purchase. Furthermore, a cross-cultural
appraisal of different perceptions between Italian and French organic food products
consumers was presented. To accomplish such purposes, a structural equation model
which explain the role of the considered variables in the decision making process
was proposed.
Findings showed that, in line with what was hypothesized, the TPB extended to
the ethical dimension can be considered as a valuable tool to explain the purchase
behavior in the organic food sector. This result is in accordance with recent studies
which have highlighted the relevance of attitude, subjective norms, perceivedbehavioral control (Chen 2007; Lodorfos and Dennis 2008; Tarkiainen and
Sundqvist 2005) and ethical concern (Arvola et al. 2008; Honkanen et al. 2006;
Thøgersen 2002) as predictors of organic food products purchase behavior.
In the proposed model, the ethical dimension is represented only by moral normsand does not include moral disengagement—which was found not to be a predictive
variable. A number of reasons can explicate this result. Firstly, in this study the data
collection method has probably caused a distortion of the measurement of moraldisengagement, thus showing a ‘‘social desirability’’ bias (Fisher 1993). Such a bias
refers to the human tendency to present oneself in the best possible way and this can
significantly distort the information gained from self-reports. Furthermore, respon-
dents could be unwilling or unable to report accurately on sensitive topics. When
interviewed, individuals generally tend to give answers and opinions in line with the
common view and avoid replies which can be in contrast with their own moral
codes. Therefore, data collected following this method can be systematically
distorted in relation to what individuals recognize as adequate or socially approved.
Secondly, the moral disengagement scale (Caprara et al. 1996) used in this study
contains a series of items which can be considered extremely broad and general to
be employed for measuring the moral disengagement of organic food product
consumers.
As mentioned above, the ethical dimension included moral norms, which also
have the highest influence in predicting the purchase intention in the decision
making process. When choosing between conventional and organic food products,
consumers take into consideration not merely benefits, availability and price, as well
as opinions of ‘‘important others’’, but also a need of congruence toward specific
values and principles they refer to. In their decision they consider the effects that
food products may have on themselves and their family’s health, the environment,
and the well-being of animals. A strong concern for moral issues in the evaluation
and selection of alternatives therefore implies that the moral dimension contributes
in a decisive way in shaping the intention to buy organic food products, from both a
symbolic and material perspective (Arvola et al. 2008; Honkanen et al. 2006;
Thøgersen 2002).
96 G. Guido et al.
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Results of this study not only showed the primary influence of this moral
dimension for purchasing organic food, but also contributed to the identification of
its main antecedents. An important result of the study is that moral norms to buy
organic products were found to be strongly shaped by perceived subjective norms.
Therefore, the feeling of moral obligation that consumers experience when deciding
to choose organically produced products can derive either from the adherence to
expectations of ‘‘important others’’ or from the observance of well-established
cultural conviction and principles. Hence, the role of social pressure in the purchase
of organic food is twofold, since it has both a direct effect on purchase intention,
and an indirect effect through moral norms, thus obtaining a higher total effect. This
result is congruent with similar findings obtained in the environmental field (Minton
and Rose 1997; Thøgersen 1999). Furthermore, recent research findings showed
personal influence to be a strong determinant for the diffusion of organic food
products (Chakrabarti and Baisya 2009).
Considering the analysis of the latent image dimensions, two out of three
personality traits of organic food products were found to play a determining role in
the path analysis, namely: Naturalness and Authenticity. Naturalness is saturated by
adjectives such as genuine, healthy and natural, and it turned out to influence both
perceived behavioral control and moral norms. This result is in line with previous
research which recognized the key benefit of food products in terms of healthiness(Cicia et al. 2009; McEachern and McClean 2002; Padel and Foster 2005; Zanoli
and Naspetti 2002). Consumers perceive that organic food products, when compared
to conventionally produced alternatives, have long-term beneficial effects on ones’
health, as they are free of chemical and pesticide residues, additives and
preservatives. Authenticity, saturated by Big-Five attributes such as warm, cheerful,affectionate and patient, is found to affect both attitude and moral norms. Therefore,
consumers perceive organic food as trust-based and environmental-friendly
products, which they can rely onto protect themselves and the world they live in.
These image dimensions—Authenticity and Naturalness—can be linked with
credence characteristics and quality dimensions which typify organic food. Indeed,
organically produced products present aspects which are difficult to evaluate, such
as the agricultural system used for them, their compositional integrity, safety and
nutrition attributes. Notwithstanding consumers cannot exactly appraise these
characteristics, they consider such attributes as having an important role in their
decision making process.
As regards the cross-cultural comparison between Italian and French individuals,
findings concerning Italy showed the same results obtained for the overall sample,
whereas in France the TPB (Ajzen 1991) was not able to explain consumers’
intention to buy organic products. Although this result was not confirmed in a
difference test on structural coefficients, probably due to the limited sample size, it
was found that for French consumers the main motivator for purchasing organic
food products is moral obligation. On the contrary, they do not consider crucial such
aspects as assortment, availability, and premium prices, which are generally
considered obstacles to this kind of purchase (Lea and Worsley 2005; Padel and
Foster 2005; Zanoli and Naspetti 2002).
A structural equation modeling approach 97
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6 Implications
The present study could have remarkable implications for organic food product
companies and marketers when dealing with persuasive communications. The
findings suggest that promotional strategies of organic food products should
consider moral and normative beliefs, as well as specific product attributes of
organic food.
Propensity to choose organic products seems to be strongly motivated by moralnorms, both for the Italian and the French sample. So, in these countries the demand
of these goods may be enlarged by the activation of ethical beliefs, both directly and
indirectly. A direct strategy aimed at influencing moral norms should create a
feeling of moral responsibility toward one’s own safety, his/her family health, and
the preservation of the natural environment (Honkanen et al. 2006). Indeed,
consumers could have a strong ethical concern but they might not consider the link
between these moral obligations and the purchase of organic food products.
Consequently, encouraging individuals to do the right thing may enhance their
intention to buy these products (Verplanken and Holland 2002; Honkanen et al.
2006).
Being moral norms mostly affected by subjective norms, they can be activated
also indirectly through this determinant, using a social influence approach (e.g.,
Minton and Rose 1997). A valuable strategy should consider the communication of
specific messages which involves credible sources, such as public figures and
opinion leaders. Communication messages should express positive feelings of self-
esteem related to the consumption of organic food and/or negative feelings of blame
linked to the purchasing of conventionally produced alternatives.
Intention to choose organic food was found to be influenced by personal
predisposition toward them, especially for the Italian sample. This fact suggests that
these products should be marketed by enhancing individuals’ intrinsic inclination
and encouraging its conversion into purchase behavior. The organic industry could
enlarge the spread of organic food products by significantly advertising the
advantages linked to their consumption, such as the absence of chemicals and any
other environmental benefit. This communication activity should be directed not
only to the minority of frequent users but also to larger consumer segments, in order
to draw the attention of non-users and modify their attitude (Honkanen et al. 2006).
To this end, the implementation of informative and educational marketing
campaigns would be valuable, also considering that little knowledge still exists
on the production process of organic products (McEachern and McClean 2002).
The consideration of perceived behavioral control as another factor capable of
influencing intention to purchase organic food products emphasizes the relevance of
their availability, variety and price, especially in Italy (Lea and Worsley 2005; Padel
and Foster 2005; Zanoli and Naspetti 2002). Such aspects are linked to the point-of-
purchase of organic products, which are generally sold in specialized shops and,
recently, also in super- and hyper-markets. On the one hand, consumers have a
deeper confidence in specialized stores, but on the other, they favor large retailing
formats because of their convenience, assortment and accessibility (Padel and Foster
2005). The occurrence of a premium price characterizing organic products can be
98 G. Guido et al.
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considered an obstacle to their diffusion, especially among low-income consumers
(Lea and Worsley 2005; Zanoli and Naspetti 2002). On the other hand, again, a
reduction of price is not always an adequate decision, as price could be taken as a
signal of their specific features and value (Padel and Foster 2005).
Naturalness and Authenticity are the latent dimensions of the organic food
product image to be employed for an effective communication activity, particularly
in Italy. Marketing messages should be created around the concept of healthiness
and genuineness, by making use of marker attributes such as genuine, healthy, and
natural. Furthermore, advertising programs should be based on the concepts of
friendliness by using adjective such as warm, cheerful, affectionate, and patient.The relevance of these credence attributes underlines the considerable role played
both by certification and labeling aimed at reinforcing consumers confidence in
organic food products. Furthermore, diffusion of information on advantages and
characteristics of organic farming could contribute to the identification and
authentication of these products. The organic industry could benefit from the
positive beliefs and perceptions that individuals have about it—in comparison with
conventionally produced alternatives. Indeed, companies should implement com-
munication strategies aimed at spreading their advantages in terms of product
characteristics and benefits, thus achieving a more reliable guarantee of their
approval.
7 Conclusions
When making their food choice, consumers often show complex and at times
conflicting motivations (Naspetti and Zanoli 2009), ranging from the need for
gratification, wellness, expression of one’s own identity, social interaction, sense of
belonging (Colacchio et al. 2008). Results of this study reveal that both French and
Italian consumer’s intention to purchase organic food products is primarily based on
an ethical dimension, which stems not only from individuals’ own moral code, but
also from internalized norms shared by the cultural groups they live in. Consumers
choose to buy organic food as it is perceived to be ethical both from a moral and a
material perspective, in that it does not lead to detrimental consequences on human
health and on the environment.
Acknowledgments The authors would like to thank Dr Giorgia A. Pollara for her assistance in data
collection and codification.
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