merchant adoption manual

21
[INSERT TITLE HERE] Prepared for [INSERT TARGET MERCHANT’S NAME HERE] Prepared by [Your Name or Company Name] [Insert relevant postnomials and/or your business number here] [Insert Date Here] [INSERT TARGET MERCHANT’S LOGO HERE]

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[INSERT TITLE HERE]

Prepared for

[INSERT TARGET MERCHANT’S NAME HERE]

Prepared by [Your Name or Company Name] [Insert relevant postnomials and/or your business number here]

[Insert Date Here]

[INSERT TARGET MERCHANT’S LOGO HERE]

Executive Summary

[Tailor this introductory paragraph specifically to your target merchant. Some good points to mention

are:

• Merchant’s revenue and profit margin (if you can easily find this data)

• How fee savings can greatly amplify profit margin (e.g. If a merchant’s profit margin is 5%,

adding a saving of 1% of fees to this figure increase profit margin by 1/5, or 20%!)]

In addition to reducing costs, accepting Bitcoin as a method of payment opens the door to completely

new revenue streams, as Bitcoin allows your customers to pay for things online and in person without

needing to have a credit card or local currency, which are usually subject to high international

transaction and foreign exchange fees. You can now capture this large market segment of people who

can’t get access to credit cards, or who simply do not want to use their credit cards online.

Furthermore, as part of this service offering, [insert merchant name here] will receive free publicity in

local and international Bitcoin publications, which have readership in the hundreds of thousands of

people on a daily basis.

Best of all, there are zero up-front costs, monthly fees, equipment fees, or account closure fees. The

most [INSERT MERCHANT NAME HERE] will ever pay is a flat 1% fee for processing transactions, with

fees as low as 0.5% depending on your transaction volumes.

I look forward to forming a healthy and prosperous long-term business relationship with [INSERT

MERCHANT NAME HERE], and I look forward to assisting you implement Bitcoin as an additional

method of payment for your business.

Sincerely,

[Your name] [Relevant postnomials]

E: [your e-mail address] T: [your contact number]

[INSERT MERCHANT NAME HERE] COMMERCIAL-IN-CONFIDENCE June 2014

[your name here]

Table of Contents Introduction ....................................................................................................................................................... 1

Free Service Offering ..................................................................................................................................... 1

About Me ....................................................................................................................................................... 1

What is Bitcoin? ................................................................................................................................................. 2

A Brief History ................................................................................................................................................ 2

Bitcoin is a Payment System .......................................................................................................................... 3

Bitcoin is Digital Gold ..................................................................................................................................... 3

Bitcoin is Digital Cash ..................................................................................................................................... 3

Bitcoin vs. Gold vs. Cash ................................................................................................................................ 4

How and where can I accept Bitcoin? ............................................................................................................... 5

At Point of Sale .............................................................................................................................................. 5

Online ............................................................................................................................................................ 5

Why do Merchants Love Bitcoin? ...................................................................................................................... 6

0% risk for a maximum 1% fee ...................................................................................................................... 6

Quick & free to set up, quick & free to shut down ........................................................................................ 6

Protection from Fraud and Chargebacks ....................................................................................................... 6

Keep Up With, and Stay Ahead of, Your Peers and Competitors .................................................................. 7

Offering Customers Another Way to Pay is Always Good for Sales .............................................................. 7

Lower Fees ..................................................................................................................................................... 8

Increases Local & International Marketing Exposure .................................................................................. 11

Why do Customers Love Bitcoin? .................................................................................................................... 12

Banking for the Unbanked ........................................................................................................................... 12

Security & Fraud Protection ........................................................................................................................ 12

Discretion & Privacy .................................................................................................................................... 13

Lower Fees ................................................................................................................................................... 13

Global Mobility & Convenience ................................................................................................................... 13

Investment Potential ................................................................................................................................... 14

Sample Press Release – Coindesk.com ............................................................................................................ 15

Conclusion & Recommendations .................................................................................................................... 16

References ....................................................................................................................................................... 17

[INSERT MERCHANT NAME HERE] COMMERCIAL-IN-CONFIDENCE June 2014

[your name here] 1

Introduction

Free Service Offering

The free services being offered to [INSERT MERCHANT NAME HERE] are as follows:

• Provide a technical and commercial Bitcoin presentation and report to [INSERT MERCHANT NAME

HERE] management

• Assist [INSERT MERCHANT NAME HERE] in implementation of Bitcoin as a method of payment at

physical locations and online

• Promotion of [INSERT MERCHANT NAME HERE] on social and news media, including

o Promotion on Reddit.com’s Bitcoin site (120,000 subscribers)

o Promotion on Coindesk.com (275,000 daily visitors) (μStat, 2014)

o Listing on global Bitcoin directory, Coinmap.org

About Me

[A small paragraph here about who you are, and why a merchant should trust you to help them with this

Bitcoin implementation. This could include your professional background, academic background, extra-

curricular background, or anything relevant to your target merchant]

Academic Qualifications

• [Insert relevant qualifications here]

Professional Memberships, Qualifications & Licences

• [Insert relevant memberships, qualifications and licences here]

[INSERT MERCHANT NAME HERE] COMMERCIAL-IN-CONFIDENCE June 2014

[your name here] 2

What is Bitcoin?

A Brief History

Bitcoin is an economic technology and digital currency that was invented in November 2008 (Nakamoto,

2008) as a response to the crisis that crippled the international financial and credit markets earlier that year.

As Bitcoin continues to grow and be accepted as a method of payment and global digital currency, the

impacts of future financial crashes can be reduced, or even eliminated altogether.

With the invention of Bitcoin, merchants now have the option of increasing their profits, reducing their costs

and risks, and reaching new local and international markets – all with the click of a few buttons. Several

Bitcoin investors and visionaries have also become very wealthy, after witnessing the value of one Bitcoin

rise from less than 5 cents in July 2010 to over $660 in June 2014 – an astronomical rise of over 13,000 times

over 4 years. Its increase in value from June 2013 to June 2014 is an impressive increase of 8 times from

about $80 per coin to over $660.

Bitcoin has sometimes been referred to as “Magic Internet Money” due to its technical complexity and

difficult-to-understand nature. The following sections of this proposal provide a more complete picture of

the breadth, power and robustness of Bitcoin as a technology and payment network.

Figure 1 - Bitcoin Price History – Bitstamp Exchange (Bitcoin Charts, 2014)

[INSERT MERCHANT NAME HERE] COMMERCIAL-IN-CONFIDENCE June 2014

[your name here] 3

Bitcoin is a Payment System

First and foremost, Bitcoin is an open-source online international payment system that is not controlled by

any central authorities. It is powered by a voluntary international network of people called “miners”, who

are rewarded with Bitcoin for processing transactions. Transactions are processed by solving highly

complicated algorithms based on military-grade security and encryption using either standard home and

office PCs or highly specialised computer equipment with much more processing power. Due to the

distributed digital nature of the network as well as the level of security that the Bitcoin network affords to

its participants, it is impossible to counterfeit or destroy Bitcoins, and transactions to and from anywhere on

the planet are effectively instant. All you need is an internet connected device to transact on this network.

Bitcoin is Digital Gold

As well as being a payment technology and network, each Bitcoin, which is currently divisible into 100 million

smaller parts, has value based on its scarce and indestructible nature, and obvious utility to merchants and

their customers. Just like gold, Bitcoins are mined, and over time they become increasingly difficult to mine

as scarcity and competition increase, and they eventually run out. There have been about 13 million Bitcoins

mined to date, and there will only ever be 21 million of them mined. Mining supply is perfectly predictable

thanks to Bitcoin’s protocol, with mining output halving every 4 years, eventually reaching zero. Bitcoins will

be mined until the year 2140, however, over 95% of all Bitcoins will have been mined during the next two

decades.

Bitcoin is Digital Cash

In additional to being similar to gold, Bitcoin is also very similar to cash in several ways, but highly superior

to it. Several customers and merchants love cash because of the speed and anonymity it provides over

electronic payments. Bitcoin is identical in anonymity to cash in that, even though every single cash note has

a serial number on it, it is very difficult to trace a serial number or marked bill back to an individual. With that

said, authorities may still be able to track down bank robbers or money launderers if bills are marked.

Similarly, if a Bitcoin heist were to occur, a competent team of detectives may be able to trace and track

down a thief. For all other intents and purposes, Bitcoins are as anonymous a way to pay for things both

online and at physical points of sale as cash is. If “Cash is King”, then Bitcoin is the Emperor!

[INSERT MERCHANT NAME HERE] COMMERCIAL-IN-CONFIDENCE June 2014

[your name here] 4

Bitcoin vs. Gold vs. Cash

The below table serves as a great summary of Bitcoin’s superiority over gold and other international

currencies.

Bitcoin Gold Cash

Counterfeit-Proof Yes No No

Easy to carry around Yes No Notes – Yes (to an extent)

Coins - No

Instantly internationally transferrable & spendable

Yes No No

Increases in value over time

Yes Yes No

Easily divisible Yes – divisible to 100

million parts

Somewhat – can be physically split into ounces and grams

Yes – divisible into 100 cents

Accepted as payment by merchants

Yes No Yes

Can be used as an investment

Yes Yes No

Subject to control by centralised authorities

No Yes Yes

Subject to high fees No Yes Yes

Can be created out of thin air

No No Yes

Can be accepted online without an intermediary

Yes No No

Can be stolen from you if you aren’t careful

Yes – but becoming more difficult as the technology

matures Yes Yes

Can be destroyed No No Yes

Has a low environmental & social impact

Yes No No

Has other non-monetary applications

Yes Yes No

[INSERT MERCHANT NAME HERE] COMMERCIAL-IN-CONFIDENCE June 2014

[your name here] 5

How and where can I accept Bitcoin? You can accept Bitcoin anywhere you have an internet connection, and on any website.

At Point of Sale

Accepting Bitcoin at a physical point of sale is a very simple two-step process. A typical Bitcoin POS system

is shown below.

Step 1 Log in to your merchant account on any internet connected device (PC, Mac, Tablet or Smart Phone), enter the sale amount in Australian Dollars, and click “Pay”. Each merchant account can have an unlimited amount of users assigned to it, so additional “POS terminals” can be rolled out free and instantly to any other internet connected device.

Step 2 Once you click “Pay”, a unique QR code is generated, which your customer then scans with their phone. Once scanned, they payment is complete, and payments are confirmed within a few seconds. Once payment is confirmed, the Bitcoins are instantly converted to Australian Dollars for a flat fee, and put into your nominated bank account the next day. It’s that easy!

Online

Bitcoin payments can be integrated easily and stylishly into any website or e-commerce platform, and can be customised to look however the merchant needs or desires. Similar to the Point-of-Sales system, QR codes and invoice numbers are generated for your online sales.

[INSERT MERCHANT NAME HERE] COMMERCIAL-IN-CONFIDENCE June 2014

[your name here] 6

Why do Merchants Love Bitcoin? There are several reasons why merchants love Bitcoin, but the main reason they love it is because it

increases their profitability and revenue, and reduces their costs and risks. Details on how Bitcoin achieves

all this are provided below.

0% risk for a maximum 1% fee

At the current stage of Bitcoin’s technological life, the day-to-day price of Bitcoin can be more volatile than

a merchant is willing to accept. Thankfully, there are several local Bitcoin payment processors who are able

to instantly exchange your Bitcoins into Australian dollars at the moment of sale for a small fee of 1%, or as

low as 0.5% depending on your monthly transaction volumes. The money is deposited in your bank account

the next day. I have strong connections with several local payment processors, and will be able to get you set

up quickly and at no cost.

If a merchant decides to settle in Bitcoin, the fee is 0%, however, a merchant will be subject to the short-

term price volatility of Bitcoin in that situation.

Quick & free to set up, quick & free to shut down

Once the decision to accept Bitcoin has been made by a merchant, set-up time is about as quick as opening

up a bank account, and all you need is an internet connected device like a PC, laptop, tablet or smartphone

to start accepting Bitcoin. There are no establishment fees, equipment fees, monthly fees, or transaction

minimums. All you need is an internet connect device, and the payment processor will take care of the rest

for a maximum of a 1% fee.

Although it costs you nothing to set up and make Bitcoin payment available to your customers, if you ever

want to stop accepting Bitcoin for some reason, all you have to do is stop accepting it – there is no need to

call anyone to cancel any plans, or pay service cancellation fees of any sort.

Protection from Fraud and Chargebacks

Credit card fraud costs the Australian economy billions of dollars annually, and the global economy a

staggering $190 billion per year (LexisNexis, 2013). A high proportion of this fraud is related to the use of

credit and debit cards. Every day, merchants are at risk of being paid with a fraudulent or stolen credit card,

and have to go through the slow, expensive and painstaking process of processing chargebacks.

Bitcoins are single use only, cannot be counterfeited, and cannot be charged back. Once the transaction is

processed, the money is in the merchant’s bank the next day. Guaranteed.

[INSERT MERCHANT NAME HERE] COMMERCIAL-IN-CONFIDENCE June 2014

[your name here] 7

Leading international research firm LexisNexis estimates that merchants lose 0.51% of their revenue to online

fraud each year (LexisNexis, 2013). CyberSource, a unit of Visa Inc. and one of the largest international

providers of payment processing and risk management services, estimates the yearly loss to be 0.9%

(CyberSource, 2013). Although these figures appear quite small, when added to your bottom line, they result

in a significant increase to your profit margin.

Keep Up With, and Stay Ahead of, Your Peers and Competitors

Due to the obvious advantages Bitcoin brings to customers, several of your industry peers and competitors

have begun to accept Bitcoin as a method of payment. A few examples are listed below.

Example Peer/Competitor 1

Example Peer/Competitor 2

Example Peer/Competitor 3

Example Peer/Competitor 4

Offering Customers another Way to Pay is Always Good for Sales

In the early days of credit cards, businesses who didn’t offer the customers a means of paying by card lost

lots of potential business. The benefits of accepting credit cards back then were (Burke, 2005):

• Make it more convenient for

you customers to pay you

• Generally increase sales

• Increases credibility

• Impulse purchases go up

• Increases average sales

order

Accepting Bitcoin provides merchants with all of the above benefits, but without the high fees, and fraud

and chargeback risks.

It’s the Most Environmentally Sustainable Payment System

Comparing Bitcoin to our other forms of physical money like gold, notes and coins, Bitcoin is the clear winner.

Over 4 billion tonnes of rock need to be soaked in 810 litres of water with 400,000 tonnes of toxic cyanide in

it to extract the 2700 tonnes of gold we mine every year. Not to mention the quarter-of-a-million tonnes of

metal needed for coins, and the thousands of tonnes of cotton and linen. Bitcoin only uses electricity, and

only a little bit of it at that. The energy consumption and carbon emissions of the three types of money are

shown on the table below (McCook, 2014):

[INSERT MERCHANT NAME HERE] COMMERCIAL-IN-CONFIDENCE June 2014

[your name here] 8

The Relative Sustainability of Money

Energy Used (GJ) Tonnes CO2 Produced

Gold Mining & Recycling 500 million 58 million

Paper Currency & Minting 39.6 million 6.7 million

Bitcoin Mining 3.3 million 0.55 million

Lower Fees

Bitcoin vs. EFTPOS

The below table shows a comparison of typical fees paid for EFTPOS debit and credit card services, including

one EFTPOS terminal (Commonwealth Bank of Australia, 2014) compared with Bitcoin, for different monthly

transaction volumes.

Physical Mobile EFTPOS & EFTPOS Transactions

Monthly Volume

Yearly Volume

Fixed Monthly

Fee

Bank Fee Rate (%)

Avg. Chargeback/ Fraud Rate

(%)

Bitcoin Comparison

Rate (%)

Yearly Savings

Addition to Profit Margin

(%)

$1,000 $12,000 $60 6.00% 0.90% 1.00% $708 5.90%

$2,000 $24,000 $60 3.00% 0.90% 1.00% $696 2.90%

$3,000 $36,000 $60 2.00% 0.90% 1.00% $684 1.90%

$6,000 $72,000 $90 1.50% 0.90% 1.00% $1,008 1.40%

$9,000 $108,000 $120 1.33% 0.90% 1.00% $1,332 1.23%

$12,000 $144,000 $150 1.25% 0.90% 1.00% $1,656 1.15%

$15,000 $180,000 $180 1.20% 0.90% 1.00% $1,980 1.10%

$30,000 $360,000 $330 1.10% 0.90% 1.00% $3,600 1.00%

$60,000 $720,000 $630 1.05% 0.90% 0.95% $7,200 1.00%

$100,000 $1,200,000 $1,000 1.00% 0.90% 0.90% $12,000 1.00%

$500,000 $6,000,000 $5,000 1.00% 0.90% 0.75% $69,000 1.15%

$1,000,000 $12,000,000 $10,000 1.00% 0.90% 0.50% $168,000 1.40%

Other Fees

In addition to the above fees, merchants are liable for a monthly fee of $15 for every additional EFTPOS

terminal they require. There are no equipment fees in the world of Bitcoin.

[INSERT MERCHANT NAME HERE] COMMERCIAL-IN-CONFIDENCE June 2014

[your name here] 9

Bitcoin vs. Online Credit Card Payments

The below table shows a comparison of typical fees paid to an online credit card payment processor

(Commonwealth Bank of Australia, 2014) compared with Bitcoin, for a monthly transaction volume of over

$1,000,000. [If your target merchant has a lower monthly transaction volume, use the fee rates found in

the accompanying spreadsheet]

Online Payments Processing - via Bank Monthly Transaction

Volume Over

$1,000,000

Transaction Size

Per Transaction

% Fee

Per Transaction

Fixed Fee

Monthly Fixed Fee

Avg. Chargeback/ Fraud Rate

(%)

Total Fees (%)

Bitcoin Comparison

Rate (%)

Savings Per Transaction

($)

Savings Per Transaction

(%)

$1 1.40% $0.29 $10 0.90% 31.30% 0.50% $0.31 30.80%

$2 1.40% $0.29 $10 0.90% 16.80% 0.50% $0.33 16.30%

$5 1.40% $0.29 $10 0.90% 8.10% 0.50% $0.38 7.60%

$10 1.40% $0.29 $10 0.90% 5.20% 0.50% $0.47 4.70%

$25 1.40% $0.29 $10 0.90% 3.46% 0.50% $0.74 2.96%

$50 1.40% $0.29 $10 0.90% 2.88% 0.50% $1.19 2.38%

$100 1.40% $0.29 $10 0.90% 2.59% 0.50% $2.09 2.09%

$500 1.40% $0.29 $10 0.90% 2.36% 0.50% $9.29 1.86%

$1,000 1.40% $0.29 $10 0.90% 2.33% 0.50% $18.29 1.83%

Other Fees

In addition to the above fees, merchants are liable to a $30 fee for every chargeback, as well as a $110 service

cancellation fee. These fees do not exist in the world of Bitcoin.

Bitcoin vs. PayPal

The below two tables show a comparison of typical fees paid to PayPal (PayPal, 2014) compared with Bitcoin,

for a monthly transaction volume of over $150,000. Fees are substantially higher for lower monthly

transaction volumes. As can be seen from the tables, payments from international customers are subject to

higher fees for merchants, and customers also typically have to pay a 2.5% foreign currency exchange fee if

making international purchases. There are no foreign exchange fees in the world of Bitcoin.

[INSERT MERCHANT NAME HERE] COMMERCIAL-IN-CONFIDENCE June 2014

[your name here] 10

Local Customers

Online Payments Processing - via PayPal (Local Customers) Monthly Transaction

Volume Over

$1,000,000

Transaction Size

Per Transaction %

Fee

Per Transaction

Fixed Fee

Avg. Chargeback/ Fraud Rate

(%)

Total Fees (%)

Bitcoin Comparison

Rate (%)

Savings Per Transactio

n ($)

Savings Per Transaction

(%)

$1 1.10% $0.30 0.90% 32.00% 0.50% $0.32 31.50%

$2 1.10% $0.30 0.90% 17.00% 0.50% $0.33 16.50%

$5 1.10% $0.30 0.90% 8.00% 0.50% $0.38 7.50%

$10 1.10% $0.30 0.90% 5.00% 0.50% $0.45 4.50%

$25 1.10% $0.30 0.90% 3.20% 0.50% $0.68 2.70%

$50 1.10% $0.30 0.90% 2.60% 0.50% $1.05 2.10%

$100 1.10% $0.30 0.90% 2.30% 0.50% $1.80 1.80%

$500 1.10% $0.30 0.90% 2.06% 0.50% $7.80 1.56%

$1,000 1.10% $0.30 0.90% 2.03% 0.50% $15.30 1.53%

International Customers

Online Payments Processing - via PayPal (International Customers) Monthly Transaction

Volume Over

$1,000,000

Transaction Size

Per Transaction %

Fee

Per Transaction

Fixed Fee

Avg. Chargeback/ Fraud Rate

(%)

Total Fees (%)

Bitcoin Comparison

Rate (%)

Savings Per Transaction

($)

Savings Per Transaction

(%)

$1 2.10% $0.30 0.90% 33.00% 0.50% $0.33 32.50%

$2 2.10% $0.30 0.90% 18.00% 0.50% $0.35 17.50%

$5 2.10% $0.30 0.90% 9.00% 0.50% $0.43 8.50%

$10 2.10% $0.30 0.90% 6.00% 0.50% $0.55 5.50%

$25 2.10% $0.30 0.90% 4.20% 0.50% $0.93 3.70%

$50 2.10% $0.30 0.90% 3.60% 0.50% $1.55 3.10%

$100 2.10% $0.30 0.90% 3.30% 0.50% $2.80 2.80%

$500 2.10% $0.30 0.90% 3.06% 0.50% $12.80 2.56%

$1,000 2.10% $0.30 0.90% 3.03% 0.50% $25.30 2.53%

Other Fees

In addition to the above fees, merchants are liable for a $15 fee for every chargeback. There are no

chargebacks in the world of Bitcoin.

[INSERT MERCHANT NAME HERE] COMMERCIAL-IN-CONFIDENCE June 2014

[your name here] 11

Increases Local & International Marketing Exposure

The Bitcoin community is a vibrant, eclectic and rapidly growing one. To date, several million people have

opened Bitcoin accounts locally and internationally. Coinbase, the USA’s leading Bitcoin provider, witnessed

growth from 13,000 users in 2013, to 1.3 million users in June 2014 – a yearly growth rate of 10,000%!

(Coinbase, 2014). Blockchain.info has seen 1.6 million users create accounts since their founding in early

2012, with 1.3 million of those accounts coming online in the past year (Blockchain.info, 2014). Due to

Bitcoin’s popularity means that there is a thriving ecosystem underpinning it, with the most popular Bitcoin

news sites receiving monthly website hits in the tens of millions. As a merchant who accepts Bitcoin, you will

be embraced by the community, and receive free exposure through press releases, tweets, and blog posts.

Further to the above, when you become a Bitcoin merchant, simply adding “Bitcoin” to your website’s Search

Engine Optimisation (SEO) will increase your exposure through search engines, especially if you are one of

the early movers in your industry. Try it yourself – just Google “Bitcoin [Insert business / product / service

type here]” and take a look.

[INSERT MERCHANT NAME HERE] COMMERCIAL-IN-CONFIDENCE June 2014

[your name here] 12

Why do Customers Love Bitcoin?

Banking for the Unbanked

While credit cards are quite common in Australia and other rich countries, credit cards, or even bank

accounts, are simply not very common at all for a huge chunk of the human population. A study undertaken

by leading research institute Gallup, shown below, shows the extent of problem (Gallup, 2012).

Credit Card Ownership, by Region (Geographical regions include developing economies only)

Region % who have a credit card

High-income Economies 50%

Latin America & the Caribbean 18%

Europe & Central Asia 16%

East Asia and Pacific 7%

Sub-Saharan Africa 3%

Middle East & North Africa 2%

South Asia 2%

Many of these people would love to participate in the online economy, but until Bitcoin was invented, had

very limited options. The minimum that is required is the most primitive of 2G or GPRS internet

connections and a $10 “dumb-phone”, and Bitcoins can be transmitted from one person to another.

Security & Fraud Protection

The internet can be a scary place, and not all consumers feel comfortable with handing over their credit card

information to merchants they don’t know. With that said, even the most trusted of sellers and the largest

of online merchants are not safe from hackers breaking into their customer databases and stealing customer

credit card information. Six of the biggest-ever credit card hacks are shown below (CNN Money, 2013):

Merchant Number of Credit Card Details Obtained by Hackers

Adobe Systems 150 Million

Heartland Payment Systems 130 Million

TJ Maxx 94 Million

Sears 90 Million

Sony 77 Million

Target 50 Million

The risk of theft of personal financial information simply doesn’t exist in the world of Bitcoin. Once you pay,

your Bitcoin is spent and no information can be reused by malicious parties.

[INSERT MERCHANT NAME HERE] COMMERCIAL-IN-CONFIDENCE June 2014

[your name here] 13

Discretion & Privacy

Several people today are concerned with their online privacy for one reason or another. Typically, when you

purchase something with your credit card, details of your payments and who you paid money to are

permanently recorded on your bank statements. Whilst this is OK for most consumers, several consumers do

not like leaving an electronic paper trail which catalogues their movements and expenditures.

Because of Bitcoin’s cash-like nature, there is no easily identifiable electronic paper-trail left behind after a

transaction is made, giving consumers the privacy and discretion they yearn for.

Lower Fees

Not only do merchants pay high fees for accepting online and point-of-sale payments, customers also face

several local and international fees as part of the legacy banking and credit card systems. Several banks

charge monthly account keeping fees, and most credit cards charge an annual subscription fee. On top of

this, international travellers are liable for expensive international transaction and foreign exchange fees

every time they make a purchase whilst outside of their home country.

All of these fees are avoided when paying in Bitcoin.

Global Mobility & Convenience

One of the least convenient things for international travellers is the hassle, cost and risk of currency

conversion. Whilst most cities in the world are well regulated and safe places, several aren’t, and travellers

face the risk of dishonest foreign exchange merchants, as well as the additional risk of carrying large

amounts of cash in potentially unsafe places.

Bitcoins are held on a mobile phone, and so long as the phone and Bitcoin wallet are locked with a PIN and

password, you are safe from theft. If your phone happens to be stolen during your travels, your Bitcoins can

be easily restored to any other device after being backed up.

In addition to this, several poor countries face exorbitant fees of over 20% when remitting money from their

country of work back home to their country of origin. Typical remittance costs for a $200 and $500 transfer

are shown in the tables below. As can be seen, in the best case, fees are 1.2% and 1.73% respectively, but in

the worst case, they are 21.06% and 13.44% respectively (World Bank, 2014). The global average cost of a

remittance is 8.36% of the amount sent (World Bank, 2014).

These fees do not exist in the world of Bitcoin.

[INSERT MERCHANT NAME HERE] COMMERCIAL-IN-CONFIDENCE June 2014

[your name here] 14

Fee % for a Remittance of USD$200

5 Most Costly Corridors ($USD) Average Cost

5 Least Costly Corridors ($USD) Average Cost

South Africa > Zambia 21.06% Saudi Arabic > Pakistan 1.73%

South Africa > Botswana 20.18% Singapore > Thailand 2.05%

South Africa > Mozambique 19.81% UAE > India 2.68%

South Africa > Zimbabwe 19.55% UAE > Sri Lanka 2.87%

South Africa > Malawi 19.51% Singapore > Bangladesh 3.03%

Fee % for a Remittance of USD$500

5 Most Costly Corridors ($USD) Average Cost

5 Least Costly Corridors ($USD) Average Cost

South Africa > Malawi 13.44% Saudi Arabic > Pakistan 1.20%

South Africa > Zambia 13.36% UAE > India 1.46%

South Africa > Botswana 12.69% UAE > Sri Lanka 1.48%

South Africa > Mozambique 12.27% UAE > Philippines 1.65%

South Africa > Zimbabwe 11.23% USA > India 1.71%

Investment Potential

While Bitcoin is sometimes unfairly panned in the media for being too volatile and causing damaging losses

to investors, the statistics and numbers speak for themselves. The below two tables shows performance of

Bitcoin as an asset class for the 2014 year to date, the past month, 3 months, year, and 3 years (Bitcoin Charts,

2014) in comparison with the ASX200 (Reuters, 2014). As can be seen in the table, Bitcoin has consistently

outperformed the Australian Stock Market significantly over the past 3 years. Volatility has meant that Year-

to-date performance has been weaker than the stock market, however, over longer investment periods,

Bitcoin has always proven to be a superior asset. Returns are based on a closing Bitcoin Price of USD$661.22

on June 1, 2014.

Investment Period Bitcoin Return ASX200 Return

1 Month (May 1, 2014) +44.2% +2.0%

3 Months (March 1, 2014) +18.8% +3.1%

1 Year (June 1, 2013) +416.0% +12.6%

3 Years (June 1, 2011) +7079.4% +18.9%

Year-To-Date (Jan 1, 2014) -11.3% +5.0%

[INSERT MERCHANT NAME HERE] COMMERCIAL-IN-CONFIDENCE June 2014

[your name here] 15

Sample Press Release – Coindesk.com

[INSERT MERCHANT NAME HERE] Becomes First [insert business type here] To Accept Bitcoin!

[Write a few paragraphs about the merchant – there are several great examples on Coindesk.com. A good

estimate of article length is 1 page in MS Word at 1.5 spacing]

[INSERT MERCHANT NAME HERE] COMMERCIAL-IN-CONFIDENCE June 2014

[your name here] 16

Conclusion & Recommendations

There are no disadvantages, costs or risks involved accepting Bitcoin as a method of payment, and there are

significant upsides in the way of marketing exposure and cost and risk reduction. You can be up and running

in a matter of days in partnership with a fully licenced, regulated and trustworthy payment processing

provider. Once you are set up, marketing can commence immediately, all at a cost to you of $0.

It is also recommended that you use this as an opportunity to reach out to your existing customers, and

demonstrate your commitment to giving your customers more options and services, as well as your

leadership in the digital age.

If you would like more information, or would like to immediately start accepting Bitcoin, please do not

hesitate to get in touch with me for a hassle and fee free implementation.

Sincerely,

[Your name here] [Relevant postnomials]

E: [your e-mail address] T: [your contact number]

[INSERT MERCHANT NAME HERE] COMMERCIAL-IN-CONFIDENCE June 2014

[your name here] 17

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[Accessed 2 June 2014].

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users?timespan=1year&showDataPoints=false&daysAverageString=1&show_header=true&scale=1&addres

s=

[Accessed 1 June 2014].

Burke, S., 2005. Accepting Credit Cards - Positives vs. Negatives. [Online]

Available at: http://www.smallbusinessbrief.com/articles/merchant_accounts/003644.html

[Accessed 7 June 2014].

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[Accessed 20 May 2014].

Coinbase, 2014. About Coinbase. [Online]

Available at: https://coinbase.com/about

[Accessed 1 June 2014].

Commonwealth Bank of Australia, 2014. CommWeb Online Merchant Service & Fees. [Online]

Available at: https://www.commbank.com.au/business/merchant-services/help-me-choose-

tool.html##slide_3

[Accessed 2 May 2014].

CyberSource, 2013. 2013 Online Fraud Report, s.l.: CyberSource.

Gallup, 2012. Credit Cards and Formal Loans Rare in Developing Countries. [Online]

Available at: http://www.gallup.com/poll/154340/credit-cards-formal-loans-rare-developing-countries.aspx

[Accessed 2 June 2014].

LexisNexis, 2013. 2013 LexisNexis True Cost of Fraud Study, s.l.: LexisNexis.

McCook, H., 2014. An Order-of-Magnitude Estimate of the Relative Sustainability of the Bitcoin Network,

Sydney: Bitscan.

Nakamoto, S., 2008. Bitcoin: A Peer-to-Peer Electronic Cash System. [Online]

Available at: http://Bitcoin.org/Bitcoin.pdf

[Accessed 15 December 2013].

PayPal, 2014. Combined Financial Services Guide and Product Disclosure Statement. [Online]

Available at: https://www.paypal.com/webapps/mpp/ua/cfsgpds-full?country.x=AU#18_Fees_and_charges

[Accessed 24 May 2014].

Reuters, 2014. ASX 200 Performance Data. [Online]

Available at: http://www.reuters.com/finance/stocks/chart?symbol=STW.AX

[Accessed 2 June 2014].

[INSERT MERCHANT NAME HERE] COMMERCIAL-IN-CONFIDENCE June 2014

[your name here] 18

World Bank, 2014. An Analysis of Trends in the Average Total Cost of Migrant Remittance Services. [Online]

Available at: https://remittanceprices.worldbank.org/sites/default/files/RPW_Report_Mar2014.pdf

[Accessed 7 June 2014].

World Bank, 2014. Remittance Prices Worldwide. [Online]

Available at: https://remittanceprices.worldbank.org/en

[Accessed 8 June 2014].

μStat, 2014. Coindesk.com Website Analytics. [Online]

Available at: http://www.mustat.com/coindesk.com

[Accessed 1 June 2014].