kitchen grease exhaust maintenance: upblast fans 10 ways

C L E A N I N G T O A H I G H E R S T A N D A R D

ISSUE 32 | SUMMER 2011

Kitchen Grease Exhaust Maintenance: Upblast Fans

10 Ways to Lower Your Workers’ Comp Costs

Certification FAQs

Don’t Miss: IKECA Fall Seminar

Kitchen Grease Exhaust Maintenance: Upblast Fans

10 Ways to Lower Your Workers’ Comp Costs

Certification FAQs

Don’t Miss: IKECA Fall Seminar

IN EACH ISSUE04 Letter from the IKECA President Doug Schuler | Bentley Resources

05 From the Desk of the Executive Director Kenneth R. Hutton | Fernley & Fernley, Inc.

10 Association News

FEATURED ARTICLES12 Kitchen Grease Exhaust Maintenance, Part One: Upblast Fans Don Pfleiderer | Enviromatic Corporation of America, Inc.

14 10 Ways to Lower Your Workers’ Compensation Costs Richard W. Shaw | CBIZ Insurance Services, Inc.

16 Start Your Engines Richard Flint | Richard Flint Intl.

22 Selling Your Customers Rooftop Grease Containment Skip Lewis | Omni Containment Systems, LLC

DON’T MISS IN THIS ISSUE07 2011 IKECA Fall Technical Seminar Preliminary Schedule

09 Making Every Cleaning Count Jack Grace | Western Commercial Services

18 Thoughts on Sunny Florida Anne Levine | Applied Building Technologies, Inc.

20 IKECA Certification Frequently Asked Questions

23 IKECA Hosts Visitor from Japan

26 Letters from IKECA Members “Managing Gasoline Costs”

AHJ NEWS24 Working with AHJs: Some Tips for IKECA Members Jim Narva | National Association of State Fire Marshals

ISSUE 32SUMMER 2011

The IKECA Journal is an industry publication for cleaners, fire marshals, insurance professionals, facility managers, vendors and other interested parties in the commercial kitchen exhaust cleaning and inspection industry

Serving the Commercial Kitchen Exhaust Industry WorldwideThe IKECA Journal is an industry publication for cleaners, fire marshals, insurance professionals, facility managers, vendors and other interested parties in the commercial kitchen ex-haust cleaning and inspection industry.

IKECA PresidentDoug Schuler, CECS, CESI

Bentley Resources

IKECA Executive DirectorKenneth R. Hutton

IKECA Associate DirectorGina Marinilli

IKECA Journal EditorHeidi T. Wunder

IKECA Journal Editorial Review Board Christoper Bisbee Bernard Besal, CECS, CESI Neal R. Iorii, Jr., CECS, CESI Doug Schuler, CECS, CESI Donald Pfleiderer, CECS, CESI Kathy Slomer, CECS

100 North 20th Street, Suite 400Philadelphia, PA 19103

Tel: 215.564.3484Fax: 215.963.9785

Email: [email protected]

The IKECA Journal is a publication of the International Kitchen Exhaust Cleaning Association © 2011. All Rights Reserved. For more information or to order additional copies, contact the IKECA headquarters office. Unless otherwise noted, all images are copyright IKECA and their respective owners. Unless otherwise noted, all articles are copyright IKECA. Direct requests for reprint to the IKECA headquarters office. The International Kitchen Exhaust Cleaning Association prints the IKECA Journal to provide its member and other interested parties in the commercial kitchen exhaust cleaning industry with a forum for the discussion of topics of interest to the entire industry. The ideas and opinions expressed in the IKECA Journal are solely those of the contributors and do not necessarily represent the view, positions or policies of IKECA, its members, its board of directors, officers or staff. IKECA is not responsible for any claims made in any advertisements, and does not endorse any manufacturer, supplier or vendor. IKECA does not warrant the performance of any member or member employee or subcontractor.

| SUMMER 2011 THE IKECA JOURNAL

The Year Ahead for IKECADoug Schuler, CECS, CESIBentley Resources

Letter from the IKECA President

IKECA’s recent Membership Meeting in Naples, Florida, was an outstanding way to end my first term as your asso-ciation president. I am truly honored to have been re-elected as the president of the International Kitchen Exhaust Cleaning Association for 2011. We had great workshops and equally great speakers: Nancye Combs on human resources, Bob DeStefano on website design, and Richard Flint on customer

satisfaction and relationships. After 39 years of marriage now I think I got the right instructions for the next 39 years.

The meeting also featured our own volunteer speakers who always give so generously of their time. I refer of course to Bar-ney Besal and Jim Roberts as well as first-time speakers John Muller and Anne Levine.

Let me share a few thoughts on the work ahead of us this year. As you know, we made the management company change in mid-2010 and from all indications, I feel confident we picked the right team in Fernley & Fernley. They have the same pas-sion in management as we have in cleaning – taking their work to a higher standard.

To better serve the IKECA membership, the board of directors has adopted a new mission statement and a vision statement. I encourage you to take a moment and read these, and under-stand what they really mean and how they will better serve you:

MissionIKECA is a non-profit organization committed to fire preven-tion and life safety by promoting kitchen exhaust cleaning to a higher standard. (Adopted by the IKECA Board of Directors as of 1/20/2011.)

VisionBy 2016 IKECA will be the internationally recognized association directly impacting the standards and procedures for commer-cial kitchen exhaust cleaning, inspection and maintenance. (Adopted by the IKECA Board of Directors as of 4/6/2011.)

Along with this revised mission and vision, our 2011 Strategic Visioning Task Force came to a consensus on three initiatives:

One — We must create a closer bond with and reach out to our Authorities Having Jurisdiction (AHJs). This includes:

• Advocating for favorable codes and regulations,

• Determining how best to connect with insurance compa-nies as well as AHJs, both locally and at the state level,

• Developing tools for members to reach AHJs, and

• Developing AHJ awareness in Canada.

Two — IKECA must champion the success the association has achieved. Some of the steps are:

• New membership eligibility requirements that reflect the seriousness of the requirements

• Enforcement and clarification of existing process and procedures consistently

• Articulating membership values so more grasp/have an understanding of what’s there

Three – IKECA must re-engage you, the member, to improve in-teraction and communication. We’ll do that by developing:

• The IKECA website, particularly the members only section, as a communication tool for all.

• Communication links for the board and for committees to the general membership.

This last initiative also includes helping our members realize that their businesses are critical components of fire prevention and life safety, as clearly articulated in our new vision state-ment.

Our new member goal this year is a net addition of 25 compa-nies. IKECA will only reach this goal if all of you current members help to bring in new members. You’ll need some good tools and action steps to go out and sell the benefits of being an IKECA member, and here’s the first: Identify some prospects and invite them to our Technical Seminar in Milwaukee in October. An ex-citing and expanded program schedule is available in advance and is the result of many hours of work with you in mind. Read more about the Technical Seminar, starting on page 6.

Thank you for electing me to continue leading IKECA in 2011; I’m proud to be your association president.

Robert “Doug” Schuler, CECS, CESI, is President at Bentley Resources in Sarasota, Florida. He is serving his second term as IKECA President. Reach him at [email protected].

SUMMER 2011 | PAGE 5THE IKECA JOURNAL

If you are not constantly changing, then your leadership position is under attack. Welcome to the business environment of the 21st century. And, that statement about change pertains to businesses as well as trade associations.

Change is always challenging. It is something which requires constant ef-fort and leadership from management. To be successful, change requires sup-

port from those within an organization. The good news for IKECA is that change has been ongoing for some time now.

The first strategic change centered on ANSI, the American Na-tional Standards Institute. Initially, the IKECA volunteer lead-ers recognized that to truly position the Association as the true standard bearer in the cleaning of kitchen exhaust systems more than a certification program was needed; hence, the com-mitment to develop a series of ANSI standards. What is unique about the ANSI process, as noted under the Association News section, is the involvement of constituents from across the in-dustry to truly build a consensus standard. That first standard, IKECA C10, is well on its way to becoming an American National Standard.

The second strategic change occurred when the IKECA Board decided to evaluate which association management company might be best suited to take the organization to the next level. As President Schuler notes in his observations under the Letter from the President (on page 4), that change was made during the middle of last year.

Thirdly, the new association management team implemented the Board’s policy to insure that all companies applying or re-newing their memberships were following IKECA’s Membership Eligibility Requirements (or MERs). Many were not, and a grace period until year end was granted. Indeed, the Management Team will continue to apply the MERs rigorously to current and prospective members. Now with consistent application of MERs in place and a new set of membership requirements for fran-chising operations approved, the focus in membership consis-tency will shift to the Supplemental category.

Building on those fundamental positions, the Board knew that a new strategic visioning session was needed. After two days of hard work in January, three strategic initiatives were outlined. Also from that work, a renewed focus arose on what the mis-sion and vision for the Association should be (again, see the president’s message and the IKECA website for further details).

Taken together, these six items may seem like an amazing amount of change… and it is. But, the strategic change is by no means over for IKECA. As many of you have already experi-enced, the Fall Technical Seminar & Expo as well as the Annual Conference were revamped. Now the Certification Committee is working on a new series of exams for all the certified desig-nations. The Canadian Chapter of IKECA has found new ener-gy and is actively reaching out to businesses in the provinces, telling the return on investment story of joining IKECA. A new partnership was formed with the National Association of State Fire Marshals (NASFM); outreach with more AHJ organizations is needed in order to teach those influencers what proper clean-ing of kitchen exhaust systems means when following NRPA 96. Discussion is underway on how to reach a goal of having a certi-fied technician in every KEC truck.

This is truly an exciting time for the kitchen exhaust cleaning industry and its Association, as it endeavors to find more ways to practice “cleaning to a higher standard.” I urge you to volun-teer your time and talents in helping make that goal happen. Please contact the Association Office and let us know where you would like to help out if you are already a member. If your com-pany is not yet a member, please contact us at (215) 564-3484 to discuss the requirements for membership or look at the web-site under http://www.ikeca.org/joinIKECA.asp. In any event, I invite you to be part of the strategic change in which IKECA is participating.

As IKECA’s Executive Director, Ken Hutton brings forty years of diverse business experience to his position, having managed trade associations with a focus on manufacturing and indus-trial distribution for the past twenty-two years. Contact him at [email protected].

Strategic Change: High Goals for the FutureKenneth R. HuttonIKECA Executive Director

From the Desk of the Executive Director


*schedule as of June 15, 2011 is subject to change

2011 Fall Technical Seminar & ExpoOctober 19 – 22, 2011 | The Intercontinental Hotel in Milwaukee, WI

Note: All speakers are affiliated with Active Members unless other-wise noted.

Workshops are sub-divided into tracks: • 100 Series intended for but not limited to Introductory or

Novice Technician Level • 200 Series intended for but not limited to Advanced or

Experienced Technician Level • 300 Series intended for Owner/Operator • Some 100 and 200 Series tracks may be combined or offered

twice.

Wednesday, October 19, 2011 CEU

7:30 am – 12:00 pm ANSI Consensus Body Meeting 1.0 (Breakfast served at 7:00 am)

8:00 am – 6:00 pm Registration Open

8:00 am – 9:00 am Full Breakfast .1 (OSHA & First Aid Trainees plus Directors)

9:00 am – 4:00 pm OSHA 10 Hour Training: Part I** .6(Includes 1 hr lunch break) Eric Scolari

9:00 am – 4:00 pm Emergency First Aid & Adult CPR** .6(Includes 1 hr lunch break) Joanne Sieloff

12:00 pm – 1:00 pm Board of Directors Lunch - (with OSHA & First Aid Trainees plus AHJs)

1:00 pm – 4:00 pm Fire Authority Training .3 (AHJs & Insurance Agents only) Bernard Besal and TBD

1:00 pm – 4:00 pm IKECA Board of Directors Meeting -

4:15 pm – 5:45 pm Committee Meetings as needed -

6:00 pm – 8:00 pm Welcome Reception

Thursday, October 20, 2011 CEU

8:00 am – 6:00 pm Registration Continues & Booth Program Open

8:00 am – 9:00 am New Member/1st Time Attendee Breakfast with IKECA Board of Directors -

8:00 am – 9:00 am Opening Breakfast with Exhibitors -

7: 45am – 12:00 pm OSHA 10 Hour Training: Part II** .4 Eric Scolari

8:45 am – 2:15 pm Vendor Demonstrations

8:45 am - 9:45 am Opportunity #1

1:15 pm - 2:15 pm Opportunity #2

1:15 pm - 2:15 pm Opportunity #3

9:00 am – 9:45 am Roundtable Discussions with .1 Topics & Industry Leaders

Including Green Best Practices

9:45 am – 10:00 am Networking Break

10:00 am – 10:30 am Welcome Remarks & Opening Comments .05 by IKECA President & Association Leaders

10:30 am – 12:00 pm Opening General Session— .15 Keynote Speaker Mike McNeel of Gaylord Ind. on branding–

invited

12:15 pm – 12:45 pm Meet & Greet Lunch

1:00 pm – 2:00 pm Workshops

Workshop 101: First subject for novice technician: .1 Understanding Access Panels/Hinge Kits & More by Dave Nowak

Workshop 201: First subject for experienced technician: .1 Pressure Washer Maintenance by Randy Rauth

Workshop 301: First subject for owner/operator: .1 How Software and Technology Can Help Streamline Company

Revenues by David Kaszovitz of FieldOneSystems and Kevin Pearson 2:00 pm – 2:15 pm Networking Break -


Workshop 102: Second subject for novice technician: .1 Pressure Washer Maintenance by Randy Rauth

Workshop 202: Second subject for experienced technician: .1 Access Panels/Hinge Kits/Fan Belts by Dave Nowak

Workshop 302: Second subject for owner/operator: .1 Add – On Services by Jesse Getz

3:15 pm – 3:30 pm Networking Break

3:30 pm – 6:15 pm Workshop 103: .3 Tech and Code Review: Part I

(Intended for exam candidates and others) Bernard Besal and James Roberts, Jr.


Workshop 203: Third subject for experienced technician: .125 Service & Safety Up on the Rooftop by Jason Wellman of

The Grease Box LLC

Workshop 303: Third subject for owner/operator: .125 OSHA Updates by Richard Shaw, Insurance Provider

4:45 pm – 5:00 pm Networking Break -


Workshop 204: Fourth subject for experienced technician: .125 Winterizing Equipment by Kevin Pearson

Workshop 304: Fourth subject for owner/operator: .125 Top Ten Reasons your Company May Not Survive an IRS Audit

by William Barnes, CPAContinued on next page


Continued from previous page

2011 Fall Technical Seminar & ExpoOctober 19 – 22, 2011 | The Intercontinental Hotel in Milwaukee, WI

Friday, October 21, 2011 CEU

8:00 am – 6:00 pm Registration Continues & Booth Program Open

8:00 am – 8:40 am Workshop Breakfast & Roundtable .1 Discussions with Topics & Industry Leaders

8:45 am – 11:30 am Vendor Demonstrations 8:45 am – 9:45 am Opportunity #1 - 8:45 am – 9:45 am Opportunity #2 - 10:30 am – 11:30 am Opportunity #3 -

8:45 am – 10:15 am & Workshop 104: .310:30 am – 12:00 pm Code and Technical Review: Part II (Intended for exam candidates and others) Bernard Besal and James Roberts, Jr.

8:45 am – 10:15 am Workshops

Workshop 205: Fifth subject for experienced technician: .15 Why Do We Need to Charge So Much? by Kevin Pearson

Workshop 305: Fifth subject for owner/operator: .15 HR Basics & You by Nancye Combs, AEP, SPHR of HR Enterprise, Inc.

10:15 am – 10:30 am Networking Break

10:30 am – 12:00 pm Workshops

Workshop 206: Sixth subject for experienced technician: .15 Quality Control through Pictures by Don Pfleiderer & Jack Grace

Workshop 306: Sixth subject for owner/operator: .15 Advanced HR & You by Nancye Combs, AEP, SPHR of HR Enterprise, Inc.

12:05 pm – 12:45 pm Workshop Lunch -

12:50 pm – 2:10 pm Meet the AHJs from Across the Country & Local Depts.—All Attend .15


Workshop 105: Fifth subject for novice technician: .1 Winterizing Equipment by Kevin Pearson

Workshop 207: Seventh subject for experienced technician: .1 Supervisory Development Part I: So, You Want to be a Manager?

By Jack Grace

Workshop 307: Seventh subject for owner/operator: .1 Rooftop Warranty & Liability: Exposure for Your Company

by Jason Wellman of The Grease Box LLC


3:30 pm – 4:30 pm Vendor Demonstrations Opportunity #1 - Opportunity #2 -


Workshop 106: Sixth subject for novice technician: .1 Why Do We Need to Charge So Much? by Kevin Pearson

Workshop 208: Eighth subject for experienced technician: .1 Supervisory Development Part II: Managing Teams by Jack Grace

Workshop 308: Eighth subject for owner/operator: .1 Crew Leader Safety & Responsibilities by Neal Iorii, Jr.



Workshop 107: Seventh subject for novice technician: .1 Basics of Air Cleaning Technologies by Joel Berkowitz

Workshop 209: Ninth subject for experienced technician: .1 Crew Leader Safety & Responsibilities by Neal Iorii, Jr.

Workshop 309: Ninth subject for owner/operator: .1 Knock, Knock – It’s OSHA! Excelling in Your Inspection by Jack

Grace

5:30 pm – 6:30 pm Workshop 108, 210, & 310: .1 Manufacturer, Vendor & Supplier Roundtables + Networking Social Hour (All are invited to attend to share a beer

& a brat)

6:30 pm Booth Program Closes

Saturday, October 22, 2011 CEU

8:00 am – 9:00 am Final Workshop & Certification Breakfast -

8:45 am – 9:00 am Exam Registration - (pre-registrationatdiscountedfee; on-siteregistrationavailable)

9:00 am – 12:00 pm Workshop 109, 211 & 311: .3 Duct Wrapping Certification (or Equivalent) Ryan Fenstermaker or TBD Following continual attendance, certificate

will be issued to each attendee signifying proper installation of 3M fire wrap was learned.

9:00 am – 12:00 pm IKECA Certification Examinations** -

12:00 pm – 12:15 pm Networking Break -

12:15 pm – 1:30 pm Getaway Lunch and Final Thoughts: .075 Annual Meeting Planning and Membership Report Jack Grace, Kevin Pearson, and Ken Hutton

*CEU credit of 0.1 provided at registration for all the networking breaks with Exhibitors.

**Sessions are not included in the conference registration fee. Additional regis-tration fees are applied to these sessions.


Making Every Cleaning CountJack Grace, CECS, CESI Western Commercial Services

How many times have you been asked, “What is the value of IKECA?” or “Why should I hire an IKECA certified contractor?”

The answer to those simple questions reflects the core values that we as IKECA Members represent. The companies that form our association have made the investment in education, cer-tification, and taken an oath to live up to our standards. The answer to questions like these is the reputation that each ex-haust cleaning company has built for itself, one scrape at a time, joining together to form something greater than the sum of our parts. There are companies in IKECA with fifty or more years of ex-haust cleaning experience side by side with companies that are just starting to discover the joy of cleaning a neglected wok fed duct. We all share a common responsibility to one another to live up to our belief in cleaning to a higher standard and instill-ing these values in each member of each of our teams. We must walk the walk of excellence in our dealings with our clients and regulating authorities. All of our actions will prove that as we grow as an association and an industry only the best and the brightest cleaners are a part of IKECA.

Every cleaning counts, every single time. When you place an IKECA logo on a properly cleaned exhaust system you have demonstrated to the world that you are one of the best and why you belong with the best – whether this is your first year or fiftieth year of exhaust cleaning. It does not matter the size of the job or the notoriety of the client or facility you are work-ing in, it only matters that you make every cleaning count every single time.

I am proud to see the growth and development of our industry. I am proud of our member companies that are working every day to improve their systems of delivering cleaning to a high-er standard. I have seen innovative and creative new ways of quality control and inspection develop alongside technology. I must say that seeing exhaust cleaners spending more time behind computers and cameras has been an interesting devel-opment, but I cannot deny the fact that all of this technology has helped our industry to grow and prosper. So the next time you or one of your teams is gearing up for a long battle with a sadly neglected horizontal duct, remind them of why they, and thereby we, are the best. As a proud member of the Interna-tional Kitchen Exhaust Cleaning Association, you are making every cleaning count!

Jack Grace, CECS, CESI, is serving as the Vice President of IKECA. Jack is the chief operating officer of Western Commercial Ser-vices in Las Vegas, Nevada. Jack has been actively involved with IKECA for nearly a decade, and frequently provides educational programs for AHJs and other interested parties on the benefits of hiring an IKECA member.


Association NewsStrategic Visioning Focuses on Member and Industry Needs

Every good association periodically re-views its mission, vision and strategic di-rection. Every great association conducts a continuous dialogue among staff and volunteers about the association’s direc-tion and priorities.

IKECA held a Strategic Visioning session in January in Philadelphia at the new as-sociation headquarters, facilitated by Ex-ecutive Director Ken Hutton. A member needs analysis survey conducted in late 2010 of IKECA members gave important feedback and context in answer to such questions as: What do you expect from IKECA as your professional trade associa-tion? Is the association meeting those ex-pectations? How can IKECA better assist your company?

The dozen members of the Strategic Vi-sioning Task Force comprised of regular members and board members spent more than 10 hours on the task of re-viewing past strategic planning, the member needs analysis, and the current mission and vision of the association – all with the intent of moving IKECA for-ward. Based on intense discussions, the following strategic initiatives for the next three years were adopted:

• Celebrate and promote IKECA successes

• Increase communications to members

• Continue to build relationships with fire marshals and other authorities having jurisdiction over the work ac-complished by kitchen exhaust spe-cialists.

At the conclusion of the meeting, “This is why I am proud to be an IKECA mem-ber,” was the phrase around which the task force rallied. The strategies’ imple-mentation is integral to newly focused mission and vision statements.

Members can view the results of the member needs analysis by logging in to the web site and clicking on IKECA Mem-bers Only Area/Strategic Vision.

IKECA Web Site Redesign to Begin

Redesigning the IKECA Web site is an es-sential part of implementing the 2011 – 2013 strategic initiatives. The project is being led by the Marketing Committee, chaired by Kathy Slomer, Kool Kleen. The committee evaluated vendor proposals and selected SVM E-Business Solutions to undertake the comprehensive redesign – from “look and feel,” site structure and navigation to search engine optimization and social media strategies. The Board of Directors approved the funding at a March 2011 meeting and the months of behind-the-scenes work has started.

The primary objective of the Web site is to provide information, benefits and ser-vices with a clear, visually contemporary and compelling design and navigation to a variety of interest categories in the commercial kitchen exhaust cleaning industry. It will also help educate those with an interest in institutional or com-mercial kitchens about the importance of proper exhaust system cleaning as well as the general public. Metrics are being taken to help assess the accom-plishment of an improved Web presence to increase the number of members, vis-itors, and interested responses. The tar-get date for the launch of the improved IKECA Web site is August 2011.

2011 Technical Seminar: Expanded, Three-Track Program Will Debut

New to the Technical Seminar in 2011 is an expanded schedule of 25 workshops. The richer, more plentiful and diverse three-track program schedule is target-ed at three audiences:

• “Basic” Commercial Kitchen Exhaust Cleaning Specialists

• “Master” Commercial Kitchen Exhaust Cleaning Specialists

• Owner/Operators

The Conference Committee, chaired by Jack Grace, Western Commercial Ser-vices, with the support of Kevin Pearson, Grime Stoppers, and Randy Rauth, Hood Cleaning – tasked with developing the program for this meeting in particular – has worked diligently to answer mem-bers’ feedback in this program schedule.

At this time, some of the workshops in-clude:

From Series 100… • Understanding Access Panels/Hinge

Kits & More • Pressure Washer Maintenance • Basics of Air Cleaning Technologies

From Series 200… • Crew Leader Safety & Responsibilities • Supervisory Development: So, You

Want to be a Manager? • Quality Control through Pictures

From Series 300… • Knock, Knock – It’s OSHA! Excelling in

Your Inspection • Rooftop Warranty & Liability/Expo-

sure to Your Company • Top Ten Reasons Your Company May Not

Survive an IRS Audit

The complete advance schedule is re-printed in this issue. The most updated schedule always will be found on the Web site under Meetings/Technical Seminar. Certification courses in Red Cross First Aid and Adult CPR as well as the OSHA 10-Hour Training will also be available.

Sponsors and exhibitors will also find new opportunities to get their messages to the kitchen exhaust cleaning spe-cialists and companies who will be at-tending. IKECA’s meeting delegates are always asking for more exhibiting ven-dors who can present them with both tried-and-true and innovative solutions to their most challenging issues. Con-tact association headquarters for more information.

The Technical Seminar will be held Octo-ber 19 to 22, 2011 in Milwaukee, WI at the Intercontinental Milwaukee Hotel. Hotel registration is now open. Meeting registration will open in late summer.

Questions on Certification Exams to be Reviewed and Revised

With the release of the 2011 version of NFPA 96, the Certification Commit-tee, co-chaired by Neal Iorii, Jr., Olympia Maintenance, and Jesse Getz, Getz Fire


Association NewsEquipment, will undertake a compre-hensive review and revision of the bank of questions that are included in the ex-ams for all of IKECA’s certification pro-grams. Priority will be given to comply-ing with changes that occurred between NFPA 96 2008 and NFPA 96 2011 but the committee will also review, edit, add, and delete questions for clarity, content and purpose.

The committee work began in the sec-ond quarter 2011. Until an announce-ment is made on the new exam source materials, exam candidates are encour-aged to continue studying the NFPA 96-2008 version.

Progress on Standards DevelopmentDraft Cleaning Standard in Play

In 2009, IKECA, which is a standards de-veloping organization (SDO), submitted three Project Initiation Notices (PINs) to

the American National Standards Insti-tute (ANSI) which publicly announced IKECA’s intent to create three new Amer-ican National Standards. Recently, the designations have changed but the in-tent remains the same. The standards’ scope summaries are as follows:

• IKECA C10 (formerly 101): This stan-dard is to determine the need for com-mercial kitchen exhaust system clean-ing through inspection principles; to define acceptable methods for clean-ing exhaust systems and components; and to define acceptable post-cleaning cleanliness levels.

• IKECA I10 (formerly 102): This stan-dard is to define acceptable methods for inspecting commercial kitchen exhaust systems and system com-ponents for mechanical conditions, structural integrity, fire safety, and cleanliness levels.

• IKECA M10 (formerly 103): This stan-dard is to define acceptable methods to operate and maintain commercial kitchen exhaust systems by end users in the interim between professional system cleaning services.

IKECA’s volunteer Consensus Body (CB) is responsible for the development, ap-proval and maintenance of the IKECA standards and represents a variety of stakeholders. It meets face-to-face at the IKECA Annual Meeting in the spring and at the Fall Technical Seminar and via telephone as needed.

The work on IKECA C10 is nearing a critical end phase. In early 2011, the an-nouncement that the draft of standard IKECA C10 was available for public review was submitted to ANSI. Comments from the public review period were discussed at the 2011 Annual Meeting in Naples. The Report on Comments was submit-ted to the CB for a formal ballot and af-firmed all CB actions or comments. Work on IKECA I10 is in its beginning phase.

Call for Volunteers: IKECA strives for balance of all interested and affected parties giving them an opportunity to participate in development of ANSI ap-proved IKECA standards. By adhering to ANSI’s due process of openness, bal-

ance and consensus, IKECA’s standards will serve and protect the public. Please contact association headquarters if you would like to be involved and fit in the following interest categories:

• Restaurant industry

• Fire prevention authorities

• Insurance industry

• Code enforcement authorities

• Kitchen exhaust system designers, en-gineers, installers, manufacturers

• End users.

Interested parties must submit a CV or resume and their candidacies will be sub-mitted to the CB for consideration and balloting.

For Members Only

A wealth of resources is available to members on www.ikeca.org. Log in and go to the IKECA Members Only Area and view the following: • 2011 Member Handbook – Important

documents and forms for your use and information

• Strategic Vision – What will it take to maintain and increase IKECA’s leader-ship position as the leading organiz ation in the KEC industry?

• Resources – Download documents valuable to your business

• Newsletters/Archives – Read or down-load back issues

• Meetings and Seminar Archives – View presentations from previous meetings

• Download the IKECA Logo – The logo is now password protected and updated for 2011. Get it here.

All of the documents necessary to your 2011 membership are now easily located and downloaded on this page. They are updated on a periodic basis. Examples include the Board and Committee Hand-book and meeting calendar, exam ap-plications, certification information, the sample safety manual provided by At-lantic Risk Management, the new, highly desirable sample HR handbook provided by HR Enterprise’s Nancye Combs, and more!

Change of Address: Have You Made the Change?

IKECA changed its headquarters in late summer 2010. Please make a note of it in your records and avoid delays and confusion. Also, members are encouraged to notify their insur-ance broker of the change of address if you have indicated IKECA as a certificate holder. If you have not set up this convenient service with your broker, it saves you time by auto-matically informing IKECA when your coverage is updated.

New contact information:

IKECA100 North 20th Street, Suite 400

Philadelphia, PA 19103(215) 564-3484

[email protected]

Has Your Information Changed?Member contacts can easily change the information on their member-ship record by logging in to Members Only on www.ikeca.org, or contact association headquarters.


Kitchen Grease Exhaust Maintenance

Part One: Upblast FansDon Pfleiderer, CECS, CESIEnviromatic Corporation of America, Inc.

One of the most important items in a commercial kitchen is the hood ventila-tion fan. With-out it, the res-taurant could not operate its cooking equip-ment. There are

many other issues in the kitchen that arise from an improperly operating ex-haust system. Keeping your customer’s exhaust fans in working order will avoid the additional expenses of repair to fans – damages that a KEC vendor is some-times wrongly accused of causing in order to charge for add-on services. This bit of maintenance will also position you as a valuable ally to your customers.

Most fan units are belt driven although new technologies are pushing them-selves to variable speed direct drives without belts. Each system has its pros and cons. The belt-driven system gener-ally is less expensive to repair in the event of a breakdown. The downside is that it generally requires more maintenance to keep it running. Direct drive fans require the removal of the fan blades if the motor fails, which is a more extensive project than replacing a motor on a belt-driven fan. Since more than 90% of restaurant fans are belt driven, we will concentrate on several problems that we encounter the most in the field on aluminum belt-driven upblast fans (PRVs).

Worn/Broken Fan BeltNumber one is a worn or broken fan belt. This is the simplest to repair and easiest to prevent. Make sure the belts are checked regularly and are tightened to the proper tension. Over-tightening a fan belt could lead to premature failure of the bearings and other items. We recommend making sure the belt has approximately 1 inch of slack for smaller sizes (slack to the first knuckle from perpendicular).

Aged Vibration IsolatorsProblem number two is one of the most common with exhaust fans. It is related to vibration isolators and happens af-ter the fan ages and they start to break

down. The vibra-tion isolators are rubber type con-nectors (photo 1) that hold the entire framing section (photo 2) to the fan and act as a “shock absorber” for any fan vibrations transmitting to the fan and fan plate and base. These start to dry

out and deteriorate with age. The end result is the complete breakage of the isolators. When you are doing your nor-mal fan maintenance, you need to check

that the frame is still secured to the motor hous-ing plate. Isola-tors are inexpen-sive to buy and replace. They are also easy to take care of while on the KEC job site with basic hand tools. Fail-ure to replace them when they are broken can

cause the fan blades to get knocked off center with very expensive dam-ages resulting to the blades, bearings, or even worse. Many restaurant man-agers complain that the fans are mak-ing a clanking noise. This is a common symptom of broken isolators and needs to be checked out ASAP. This symptom is most common right after a cleaning, as the fan is usually tipped on its side while the cleaning process is done. That is the most common time for an old worn out isolator to fail.

Bent or Broken Fan BaseItem number three on the problem list is bent up or broken fan bases where they attach to the curb and/or the fan shroud. Loss of proper air suction and/or the de-terioration of the entire fan can result from this problem. Prevent this with the proper installation of hinges that do not allow the fan to be tipped back more than 80 degrees. See the pictures of a fan getting cleaned with a proper hinge (photo 3) and a fan without a proper hinge (photo 4).

Excess VibrationThe fourth problem is excess vibration. Before calling in a professional vibra-tion balancer, make sure the blades are completely clean. Many companies do not completely clean both sides of the fan blades. As a professional KEC vendor, you need check the back of the blades to make sure there is no buildup. As little as a couple of grams of old grease in the wrong place can cause excess vibration. You can use a digital camera set at the

Photo 3

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close up setting (photo 5) or manually feel behind it with your hand (photo 6). Also check out for fan blade damage that may be causing the vibration. The intake of the fan may have hit the intake venturi and bent up the blade assembly. This could have been from bad isolators, bearings, shafts, etc., and needs to be corrected before balancing.

Grease LeaksFifth is excess grease leaking onto motor housings. These areas must be sealed off. I will present a case study in a future ar-ticle that will go into details on this area.

Electrical CordsSixth is the electrical for the fan. Make sure it has plenty of slack to allow the fan to be tipped back for cleaning. The con-duit should be either liquid tight conduit or an SOOW (oil and weather resistant) cord depending on the local electrical codes. Weatherproof and grease resis-tant electrical is a must and watertight fittings must be used. We have found the SOOW cords are lasting longer in cold climates, as they do not crack as much in the cold. It also must run on the outside

of the fan and fan base per NFPA 96 rec-ommendations. Many contractors run the electrical inside the fan base which will always fail in time (photo 7) or, even worse, we have seen new installations actually running inside the ductwork. This is very dangerous as it exposes the wiring to high heat, grease, and stretch-ing when the fan is tipped back.

Fan Bearings and Fan ShaftFinally are the fan bearings and fan shaft. Failure of either of these items can lead to some of the most expensive repairs you can have on your fan, includ-ing possible fan replacement. This hap-pens if the failure leads to damages to the fan intake and/or fan blades. It could also lead to a fire in your fan — when the friction of the shaft spinning on the bearing housings causes extreme heat along with loose hot metal in the shaft getting slung around the housing area. It is recommended to install bearings with grease fittings and make sure they are greased with a high-quality lithium or synthetic grease during the semi-annual fan maintenance. Also highly recom-mended is the use of synthetic grease for cold weather operations in the north. This allows the grease to flow and lubri-cate the bearings faster in extreme cold, greatly extending the bearing life. If you do not do regular maintenance on the fans, you may opt for a sealed bearing. We have found that a regularly serviced bearing with grease fittings far outlasts the sealed bearings, but only if they are regularly greased. In addition to this, you have full control of the lubricant used in the bearing with fittings. If you do not maintain your fans and bearings regu-larly, the sealed bearings do last longer in most cases. Make sure your staff rec-ognizes when bearings are going bad as they can and do lead to other problems described in this article. One option is to have a bearing vibration test done when you do your regular maintenance. This test, done in conjunction with vibra-tion balancing, can determine possible bearing wear and future failure before a visual or noticeable noise does, allow-ing replacement of it before it fails and causes damage.

Other Problems with FansSome other issues with fans that I will address in future articles include period-ic replacement of bolts and washers on aluminum fans as they wear (round) out, known problems with and cost-saving guidelines for repairing loose fan blade hubs, and making sure the seals on the motor covers and air intakes are main-tained to prevent grease from entering the motor housing. I invite you to e-mail me with your questions or requests for fan and other exhaust system mainte-nance items for future columns.

With over 37 years of experience in the exhaust system field, Don Pfleiderer is the current president of Enviromatic Cor-poration. He is head of an Envirospec-tion® National Inspection Program for some of North America’s largest restau-rant chains. He is also an IKECA certified grease exhaust vent system cleaner and inspector and a member of the IKECA - ANSI Standards Consensus Body for kitchen exhaust systems. Contact him at [email protected].

Copyright Donald Pfleiderer 2011. Reprinted with permission.

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PAGE 14 | SUMMER 2011 THE IKECA JOURNAL

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10 Ways to Lower Your Workers’ Compensation CostsRichard W. Shaw, Jr., CPCU, ARM

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An annual re-view of the in-surance policies you carry can be well worth the time to confirm details, look back over the previous year, and ask the right questions

of your agent or representative.

Review you ERM worksheet each year.

Each year you should receive a new ERM (experience modification factor) work-sheet from NCCI prior to the effective date of the change in your modification factor. This worksheet contains loss and payroll data supplied by the insurance carriers handling your coverage for the three years prior to the most recent poli-cy term. The factor which NCCI calculates and that your workers’ compensation carrier will use impacts your premium for the next policy period. If your ERM goes from a 1.00 to a 1.15 you are getting hit with a 15% debit. Mistakes can be made in what information is sent to NCCI and used in the calculation. If they get lower payrolls figures or higher loss figures you will pay more! Some states have their own individual ERM worksheets as well. Your agent should be actively involved in this process.

Focus safety training and toolbox talks on exposures your workers are facing.

There are many great resources for tool-box talks and safety training (in English and Spanish). Make sure that the train-ing being done is consistent with the work you are performing or are about to perform. If a new piece of equipment is being used for the first time make sure the appropriate employees are trained on it. If an old piece of equipment is be-ing used which has not been used in a while, provide refresher training for ex-perienced employees and more exten-sive training for new employees. Prepare your workers to safely operate in what-ever job environment they will face.

Make sure your safety personnel are communicating with superintendents so the proper materials and training tools are ready when needed.

Review your operations and payrolls with your insurance agent every six months.

Workers’ compensation premiums are based on estimated payrolls and classi-fications. Contractors will have different work based on the jobs they are doing. In some cases this will mean more or less payroll in a classification or it may mean adding a new classification. An audit serves as the final calculation of premium and is controlled by the insur-ance carrier. By reviewing your expo-sures mid-term you can make sure that premiums are being correctly generated. The difference in rates from one clas-sification to another can be significant. Make sure the estimates you provide prior to a policy period are still accurate midway through the policy term. If your estimated payrolls are too high or you are doing work in lower rated classifica-tions you may be able to request your in-surance company lower your premiums mid-term.

Review currently valued loss runs (from at least five years) every six months.

As an insured you have the right to re-ceive current loss runs from your insur-ance carriers (past and present). Since claims experience will directly affect your premiums, it is important to review what claims have been paid and what re-serves exist. If you have incorrect reserve amounts on claims that should either be closed or reduced, it could have a nega-tive impact on your ERM. The best way to avoid this is to review the loss runs at least every six months so any correc-tions can be done before your premium is impacted. Again, your agent should be involved in assisting you in this.

See if you are eligible for the Construc-tion Credit program.

There is a program approved in some states and administered by the NCCI that can provide a credit based on meet-ing certain criteria. This is in addition to the ERM and is not tied to losses or premium. Eligibility is determined by the average hourly wage for labor classi-fications. This credit is a valuable tool to offset prevailing wage or collective bar-gaining agreements that may dictate a higher per hour wage. This program has been around for many years and can be a valuable tool in lowing net premium costs.

See if you are eligible for the drug free workplace credit.

Many insurance carriers will provide a 5% credit for an employer having an ap-proved drug testing program in place. Typically this includes pre-employment, post-accident, and random testing as well as employee assistance program. If your company has some form of drug testing, check with your insurance com-pany to see if you qualify for the credit or what else would be needed to bring your program into qualification. You can determine whether the 5% credit is cost-effective to any changes you would need to implement.

Report claims and incidents on a timely basis.

It is critical for you to report any claims or incidents to your insurance carrier as soon as possible. Late reporting of claims can lead to incurring additional claims costs which leads to paying high-er premiums. Employees and supervi-sors should be familiar with the claims reporting policies and claim contacts for your company. Any incident or claim, no matter how minor, should be referred to the person reporting claims. With constant changes in the workforce, it is extremely important to document all claims and incidents as soon as possible and investigate, if needed, while the facts are fresh in everyone’s mind.

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98Keep project managers and supervisors informed about claims on their projects.

Job costs, such as materials and labor, are typically communicated frequently to project managers and supervisors. Your company’s livelihood is dependent on being able to obtain and complete profitable work. An often overlooked item is the claims activity at each job. Poor loss experience will result in higher premiums. This will, indirectly, affect every job you have. A job will not truly be profitable if the claims activity is not consistent with the work you are doing. Many companies neglect to tell their field supervisors how adverse claims experience can negatively impact their bottom line.

Before an accident occurs, work with your insurance carrier to locate facilities for workers to receive both emergency and non-emergency treatment.

Controlling claims costs include how in-juries are initially diagnosed and treated. By developing a plan to deal with both emergency and non-emergency injuries you will help your employees get prompt treatment that is consistent with their injuries. An industrial clinic may be able to get a minor injury treated and get the worker back to his job quicker and cheaper than going to an emergency room. If facilities and instructions are not provided ahead of time, an injured worker will go wherever they can find or they won’t go at all. A list of the closest facilities should be provided for each job-site. Management must take a proactive approach to keep claims costs down.

All rates are not the same.

Many states allow open rating state meaning workers’ compensation carri-ers can develop their own rates and file them with the State Insurance Commis-sioner. Within one insurance company, there may be four or five sets of rates that they can offer. Make sure that you ask if you are getting the best rate for your business and be protective of the rates you currently have. Your safety re-cord will determine that type of rates you receive. Like anything in business, workers’ compensation rates are nego-tiable, subject to state filings.

Richard W. Shaw, Jr., CPCU, ARM, is a Vice President/Sales Professional with CBIZ Insurance Services, Inc., in Columbia, MD. Contact him at [email protected] .

The Federal Emergency Management Agency’s (FEMA) United States Fire Ad-ministration (USFA) has issued a special report examining the characteristics of restaurant building fires. The report, Restaurant Building Fires (PDF, 829 Kb), was developed by USFA’s National Fire Data Center and is based on 2007 to 2009 data from the National Fire Inci-dent Reporting System (NFIRS).

According to the report:

• An estimated 5,900 restaurant build-ing fires occur annually in the United States, resulting in an estimated aver-age of 75 injuries and $172 million in property loss.

• The leading cause of all restaurant building fires is cooking at 59 percent and nearly all of these cooking fires (91 percent) are small, confined fires with limited damage.

• While cooking is the leading cause of all restaurant building fires as well as the smaller, confined restaurant building fires, electrical malfunction is the leading cause of the larger, non-confined restaurant building fires.

• Nonconfined restaurant building fires most often start in cooking areas and kitchens (41 percent).

• Deep fryers (9 percent), ranges (7 percent), and miscellaneous kitchen and cooking equipment (5 percent) are the leading types of equipment involved in ignition in nonconfined restaurant building fires.

• Smoke alarms were reported as pres-ent in 44 percent of nonconfined res-taurant building fires. In addition, full or partial automatic extinguishment systems, mainly sprinklers, were pres-ent in 47 percent of nonconfined res-taurant building fires.

Restaurant Building Fires is part of the Topical Fire Report Series. Topical re-ports explore facets of the U.S. fire prob-lem as depicted through data collected in NFIRS. Each topical report briefly ad-dresses the nature of the specific fire or fire-related topic, highlights important findings from the data, and may suggest other resources to consider for further information. Also included are recent examples of fire incidents that demon-strate some of the issues addressed in the report or that put the report topic in context.

For further information regarding other topical reports or any programs and training available at the United States Fire Administration, visit www.usfa.fema.gov. Restaurant Building Fires can be found under the Publications tab.

Restaurant Building Fires Report Available from USFA – Free and Online


Start Your EnginesRev-it-up so that everyone will know that you are ready to face this track of life.

Richard Flint

There are certain phrases, that when spoken, everyone knows to what the phrase is related. A good example is, “Gentleman, start your engines!”

Anyone who has heard that statement realizes it relates to the world of auto racing. The statement is the signal that things are about to happen. All the work that has been done in prepar-ing the car for the race, all the hours of

team preparation and all the experience of the driver is about to explode and be defined by what happens on the track.

If you have ever been to a race or watched one on TV, when those words are spoken, “Gentleman, start your engines,” the energy goes through the roof! The cars roar, they make their way around the track, the pace car drops out, the flag is dropped and the race is on!

Not all the cars that start the race are going to finish the race. Some will have engine problems, and there will be crashes. For those who don’t finish, all the hard work and effort is wiped away and they must start thinking about the next race. Is there disappointment? YES! Yet, next week they will be back with the same determination. Why? Because their season is not defined by one race! In the midst of victory or disappointment, there is still another race.

Here is what I see as I look at our society today: The signal has been given, “Folks, start your engines!” but most people are just sitting in their cars. The opportunity is in front of them, but they have chosen to let the fear of the race paralyze them.

Why are people so paralyzed today?

Preparation wasn’t done. Too many people got so caught up in being busy, they didn’t take the time to learn from the experiences they were handed. Now, when they need those lessons, they have been lost.

Emotions are all over the place. The increase in people’s emotions has created a reactionary society. When your emotions are all over the place, you live in confusion that strengthens your fears which doesn’t allow you to make decisions. The result is you are paralyzed.

Opinions are being accepted as facts.Opinions don’t give factual proof; they simply state a person’s personal feeling. You can’t put your faith in an opinion; if you do, you are setting yourself up for disappointment. That’s the

challenge today! Most of what is being stated is opinions, not facts. Too many people are accepting those opinions as truth and then suffering the disappointment. The result is them be-ing emotionally paralyzed.

Personal confidence diminishes. When you stop trusting yourself, you open yourself to all the negative attacks that come at you each day. Your confidence is your power shield that reflects the negative, but when your power shield is down, you will be hit. That will not only stun you, but can also knock you out of the race. Negativity lessens your desire to fight through. Throw enough at any of us and it will weaken our resolve. When you start believing there is nothing you can do, you will shut down your imagination and strengthen your emotions. At that point you will be mentally paralyzed and not be able to focus on the track in front of you.

Expectations have been lowered. Put all of the above together and part of your inner spirit has been sucked out of you. It is not that you don’t want to con-tinue to be strong and resist the negative, but it is challeng-

TEN AFFIRMATIONS TO LIVE BY: 1. I have been given the gift of time; I will use it wisely to

create the life I was meant to have.

2. I have been given a creative mind; I will sharpen it each day, so I can enhance my creative skills.

3. I have been given the gift of life; I will explore it each day and find my creative skills.

4. I have been given the right to choose; I will make wise choices, so I can become even more creative.

5. I have been given the right to be successful. I will con-tinue to creatively improve and strengthen my clarity.

6. I have been given the gift of listening; I will use my eyes and ears to learn the lessons to create improvement.

7. I have been given other people to share my life with; I will respect their presence and continue to create stron-ger relationships.

8. I have the right to be financially healthy; I will continue to seek ways to build my financial freedom.

9. I have been given the right to be me; I will work each day to learn more about who I am and how I can create value.

10. I have been given a spiritual core; I will strengthen that core so I can have a presence that is present when I am not present.

— Richard Flint


ing to find the positive to hang on to. So, what will many do? They will adjust by lessening their inner resolve. They will join in with the masses, rather than stand inwardly tall and con-tinue to strive to stay true to their foundation of beliefs that has brought them to this point in their life.

You can’t allow this to happen to you! You can’t give in, give up and be sucked into a world that steals your life and replaces it with existing in a lesser design.

You have to start your engine! With all that is going on around life today, how do you accomplish that?

Stay Focused on the Track.You can’t keep looking in your rear view mirror or staring off into the future. You have to keep your focus on what must be done while you are traveling this course. Don’t allow yourself to get caught up in the opinions of others; stay true to yourself and what you know you need to be doing. Make the track your focus!

Think.You must trust yourself; you must not let your emotions shut down your imagination. Create a mental plan that comes from you trusting your imagination. Get up each day with a positive plan and implement it through positive behavior that is de-signed to keep you focused on “what is” rather than what you are being told “is.” Trust your inner self!

Adjust Your Surroundings.Stop! Stop listening to the WOE-ites. They are not your friends; they are your enemies. Narrow your sphere of influence group to those who are also seeking to improve while they are go-

ing through this transition. Don’t get sucked into the negative hype and lose your personal positive power. Make sure those around your life are supporting your journey!

Resilience.The question isn’t whether you will get knocked down, but how long will you stay down. You must be resilient. You must strengthen your mental focus. You must, more than ever, create a daily diet of positive nutrients. What you put into your mind must create the strength to resist the emotional upheavals.

Tackle Your Fears Head On.Don’t give fear a foothold; don’t let it establish a strengthening presence in your life. The fear will be there; face it with positive affirmations. Source them from CDs, books and other positive re-enforcements to keep yourself mentally strong.

Rev-it-up so that everyone will know you are ready to face this track of life. Don’t just sit there and let your battery die, or al-low yourself to run out of fuel. Start your engine and win this race! Zoom, Zoom!

As a personal development speaker and coach, Richard Flint speaks over 175 times per year in the areas of leadership, sales, customer care and self development. Richard has been suc-cessfully mentoring and helping professional organizations, large and small businesses and individuals for over 30 years. For more information visit www.RichardFlint.com, or contact [email protected].

Copyright Richard Flint 2011. Reprinted with permission.

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Published – two times per year

Circulation – 500+ IKECA member and industry companies.

Published online and accessible by IKECA members

Editorial includes Feature Stories, How To Articles, Educational opportunities and much more!

Contact [email protected] for a 2011 rate sheet and advertising specifications.

Deadline for Fall 2011 issue is September 29!


Thoughts on Sunny Florida… The time you take to attend an IKECA meeting is a valuable investment.

Anne Levine, CECSApplied Building Technologies, Inc.As a small business owner, taking the time to race off to sunny Florida for a three-day conference can be a challenge. Will the time be worthwhile? Will I gain valuable information and ideas that I can bring back to my business and put into practice? Will I come home to chaos and bigger headaches? Not to mention the monetary investment involved! These were just a few of the considerations that faced me, as I weighed the pros and cons of attending the IKECA Annual Con-ference this past April. To add a bit of ad-ditional anxiety, I was asked to present a seminar on Top Down Selling, which I had suggested as a topic after the Tech-nical Seminar last fall!

The meeting in Naples, Florida, was only the second IKECA meeting that I have at-tended, although I have been a member for a number of years. The first was the fall seminar in Atlantic City. I really didn’t think that I would gain much from these meetings. Moreover, the time and finan-cial commitment were a big deterrent. I was pleasantly surprised to find that there was a great deal of value gained from each event.

The networking opportunities have proven to be of great value. I would

have to say that meeting and speaking with other owners as well as their team members has given me some good “food for thought.” Discussions have included everything from equipment and tech-niques to forms and HR issues. The semi-nars provided a good platform for many of these discussions.

Seminars can often be really boring, not to mention too long. It is difficult to find a range of topics that will have broad appeal given that the membership in-cludes those who have been in business for many years and some that are new to the industry. The seminars at the April conference had something for everyone. The seminar on Selling Your Business gave great insight into preparing an exit strategy, and I personally found Richard Flint’s seminar on customer satisfaction and relationships to be dynamic and thought-provoking. The opportunity for me to share my thoughts on Top Down Selling with a group of my peers was professionally and personally challeng-ing. The interaction and feedback from those who attended my seminar was insightful and encouraging. It is, in my opinion, important to continue to of-fer topics which are interesting and rel-evant to business management and our

industry. The Conference Committee has done a great job so far, and I look forward to the Fall 2011 Technical Seminar & Expo.

While attendance at the meetings was good from a membership standpoint, it would be of great value to bring on a larger representation in the vendor seg-ment. Having vendors present to share not only inventory but perhaps tech-niques and industry related discussions, would be of valuable to many.

Both events were well-organized. The new management team has made no-ticeable strides in improving structural organization of the seminars in the short time between the two events. Members were asked for feedback at the end of the fall seminar, and I had made the sugges-tion to have descriptions accompany the seminar topics for future meetings. I was pleased and not a little surprised to see that my feedback was not only heard, but put in to practice. It is a terrific feel-ing to know that in an organization such as IKECA, your voice and vote, matter.

Anne Levine is president of Applied Building Technologies, Inc., in Baltimore, MD. Contact her at [email protected]. (She is a member of the Conference Committee).

Maintain Your Certification with the Ease of Online Education!

NFPA 96, Safety, Health and Regulatory Compliance Training

• Web-based• Affordable

• On Demand

More than 25 course titles available! To see how many CEUs you can earn and place an order, please visit us at

www.ikeca.org/online_ceu-Catalog.asp.

PLEASE NOTE: If you rely on attending IKECA meetings or conferences to obtain the required CEUs, attendance is tracked, and certificates of attendance issued based on actual attendance.

*Acceptable organization conferences include: NADCA, ASHRAE, NAFA, NFPA, NAFED, RFMA, NASFM. For all others, please contact IKECA to confirm eligibility. Continuing Education is valued at 0.1 CEU per one hour of content.

**Acceptable in-house training includes: OSHA Safety Training; OSHA 8 hour and 10 hour training; Manufacturer-specific training; Red Cross. For all others, please contact IKECA to confirm eligibility. Continuing Education is valued at 0.1 CEU per one hour of content.

Successfully passing jurisdictional exam:NYC, Boston, Mass, etc.

|SUMMER 2011 THE IKECA JOURNAL

IKECA Certification Frequently Asked Questions

1) What are the different types of certification I can obtain? • There are three main certifications: 1. Certified Exhaust Cleaning Technician (CECT) is de-

signed for experienced technicians who have accrued a minimum of 500 hours work experience.

2. Certified Exhaust Cleaning Specialist (CECS) is a re-quirement for membership. This certification is in-tended for master technicians or owners/operators who have accrued over 1,000 hours of work experi-ence.

3. Certified Exhaust Systems Inspector (CESI) is a pro-gram designed primarily for field inspectors whose job it is to investigate and report on the cleanliness condition of commercial cooking and ventilating sys-tems which currently requires 750 hours of work ex-perience.

• Regional programs 1. Boston requires either the BCCS or BCSI, regardless

of whether you are an IKECA member. However, the CECS and CESI are grandfathered in.

2. Vancouver requires a minimum CECT, regardless whether you are an IKECA member.

2) How can I prepare for the certification test? • IKECA members have an outstanding opportunity to train

new or inexperienced employees with the Professional Exhaust Cleaning Technician (PECT) designation. This is an open book exam. Many members then “graduate” their employees up to CECT, CECS, and CESI as they obtain their required work experience.

3) What are the exams based on? Are there any study materials IKECA offers?

• Each exam is based on a core set of codes and standards. 1. CECT exam is based solely on NFPA 96 2008. 2. CECS exam is based on NFPA 96 2008, and sections

of OSHA, International Mechanical Code and Interna-tional Fire Code.

3. CESI exam is based on NFPA 96 2008, sections of OSHA, International Mechanical Code, International Fire Codes, and ASHRAE HVAC Applications.

• IKECA offers study guides for the CECS exam and CESI exam and offers NFPA 96 2008 in our online store. The PECT is based on NFPA 96 2008.

4) On the application I need to fill out ‘Private Proctor’ informa-tion, what is that?

• A private proctor is a supervisor of an examination. A proc-tor location is most often a public library, learning center, or a local community college or university. IKECA delivers the exam materials to the private proctor. The private proc-tor is required to abide by the provided set of instructions for exam conduct and signs a confidentiality and security agreement. The private proctor is provided with a prepaid return envelope to return all exam materials to IKECA headquarters.

5) What happens if I fail the exam? • IKECA offers a retake exam at a fee of $100 to $150. If an

applicant does not pass the exam on the second attempt he/she must wait a period of 12 months to apply for the exam again at full price.

6) Are IKECA certifications a lifetime certification? • No. IKECA’s certifications are unique in the marketplace be-

cause they show our members’ commitment to lifelong learning and advancement. They also reflect the dynamic nature of the industry. Certificants must provide CEUs at re-newal time. The renewal period depends on the certification.

1. CECS renewals occur on an annual basis. 2. Currently, CECT renews on a 24 month basis and CESI

renews on a 48 month basis.

7) What are CEUs? • CEU stands for Continuing Education Unit. You need to

obtain 2.0 per year to maintain your CECS. The CEUs are in line with nationally accepted standards for continuing professional education. The International Association for Continuing Education and Training (IACET) currently ac-cepts 60 minutes (1 hour) of education content as 0.1 CEU (10 hours = 1 CEU). In other words, you need 20 hours of continuing education per year.

8.) Where and how do I get CEUs? • This is by far the most frequently asked question but in

fact there are many ways to obtain CEUs. It just requires some planning and commitment. Some activities eligible to submit are:

1. Most common – Attend one of IKECA’s two yearly meetings (Fall Technical Seminar or Annual Meeting in the spring)

2. Attend a conference by a related organization such as NADCA, ASHRAE, NAFA, NFPA, NAFED, RFMA, NASFM

3. Take webinars/online courses offered by Learning-Span through the IKECA Online Store, or NADCA, NFPA, etc.

4. Attend OSHA, Red Cross or manufacturer-specific training 5. Pass a related jurisdictional exam such as in those in

Massachusetts, Texas, City of New York, etc.

9.) Does my IKECA involvement count toward CEUs? • Absolutely! This is a win-win for you and IKECA. Your ex-

pertise and participation strengthen the association. In turn, you network and learn from your peers. Activities in-clude participation on a committee, contributing a Journal article, or presenting a workshop at an IKECA meeting.

10.) Time slipped away and I don’t have any CEUs. Can I keep my certification?

• It’s easy – you just need to retake and pass the exam be-fore your expiration date.

Do you have a question on certification? Submit it to [email protected] and it will be answered for you and for all members in this space next time.


Selling Your Customers Rooftop Grease ContainmentSkip LewisOmni Containment Systems, LLC

I started supplying rooftop grease con-tainment systems to the market in 2003. At that time, I represented only two products. Our initial strategy to bring the containment system to market was to work directly with the hood & duct service providers. As we know, the hood and duct guys have all the relationships with the restaurant decision makers. We thought — Why work against the indus-try that we felt would ultimately be our largest partner in solving rooftop grease containment problems?

Since computers and I were not on a first-name basis, I reverted to the old reliable relationship model — mailing information about my company and our solution to rooftop grease issues to roof-ers, HVAC companies, property manage-ment firms and especially to hood and duct cleaners. On my follow up calls, I learned that many of my sales prospects were already aware of the rooftop grease issue and were offering other solutions (than those from my company) to their customers. Of greater interest to me was that fact that many of these service providers didn’t know what to do about rooftop grease problems other than to keep cleaning the affected rooftop area every visit. I knew if I began with infor-mation, I could end up with sales.

Starting in One Direction…I began starting my calls with, “Look, you know this grease containment problem

exists,” and then reciting all of the pos-sible negative outcomes of the lack of an effective grease containment system:

• Your customer’s roof will be dam-aged by grease

• The cost to fix grease damage is high in money and frustration

• Rooftop grease is a major fire haz-ard and violates NFPA codes

• Rooftop grease violates EPA laws regarding water contamination

• Rooftop grease is a hazard to any-one on the roof.

I thought my message was on track until one hood and duct guy told me: “I know all of that; you’re preaching to the choir. If it was my money to spend, my clients would have had grease containment systems installed a long time ago. But most of my customers don’t see it that way. Grease containment expenditures are at the bottom of their priority list, if they’re on the list at all. Sorry, but that’s just the way it is.”

…And Having More Success in An-otherThis comment made me re-think my sales approach. I realized that I didn’t have to sell the need for grease contain-ment to the hood and duct cleaning community — most of them were al-ready sold. My job was (1) to help them inform their restaurant clients of the

need for grease containment, and (2) to get the decision makers to see that the benefits of grease containment far out-weighed the expense.

Show and TellI became an information resource, cre-ating brochures and flyers outlining the benefits of rooftop grease containment and why it was so important. I found my flyer to be effective — if it ended up in the right hands. The problem was that in many cases, the “right hands” were those of the restaurant owner, and he or she was never there after hours when the cleaning crews were onsite. The odds were the owner or manager would never see my helpful materials simply discard them like junk mail.

This scenario underlined for me that owners need to be shown the effects of grease on the roof. Some restaurant rooftops are in pristine condition. If so, great, they don’t need grease contain-ment or already have an effective sys-tem. But many are not and those are the ones to whom we need to get informa-tion. If a restaurant has a rooftop that rivals a Gulf Coast oil spill, it would be a real eye-opener if the owner would climb up and take a look. But if that’s not an option, break out your digital camera. Take pictures of the affected areas of the roof and also of the source of the grease. Take lots of pictures with various angles. Also note reasons why grease is escap-

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SUMMER 2011 | PAGE 23 THE IKECA JOURNAL

ing from areas other than the drain spout. (Lack of an effective hinge kit is a frequent cause of a fan having escape routes for grease and is another solu-tion you can offer to your customer.) If you are the owner or a crew manager, make it a high priority for your crew members to observe and write down any problem they see:

• Greasy roof

• Bad or no hinges

• Fan damage

• Not enough access doors

• Any other dangers to restaurant, rooftop workers or the environment should all be notated.

Have the crew bring a notepad or a clipboard with a form which should be as much a part of standard equipment as a pressure washer and scraper. Offer financial incentive to crew members to note this kind of detail and the results will surprise you. (You might also want to make an inspection of the grease

dumpster corral area as part of your service program.) Then put all of this information and the pictures together and schedule a meeting with the own-er or decision maker. That conversation is your opportunity to really explain to the owner what the dangers are and have the written info and pictures as details to back it up. If the owner is dif-ficult to schedule, put a copy of the info and pictures in a folder and do your best to get it into his/her hands or on the desk and keep a copy yourself. Then follow up with a phone call (preferred) or an e-mail.

Enlist others in your effort to influence the restaurant owner. If a grease-strick-en restaurant is in a mall, make sure the property management company is aware of it. Take advantage of stricter codes and increasing awareness on the part of fire marshals. Develop relation-ships with fire marshals in your area and make sure they know what prob-lems to look for and the importance and urgency of doing so.

Demonstrate the ValueNobody wants to spend any more hard-earned money than they have to, espe-cially during times like these. Restau-rant owners are no different. They need to be shown that grease containment systems and related products like hing-ing systems are relatively inexpensive insurance policies that protect them from much larger expenses or disas-ters – huge roof repair bills, insurance liability due to injury, EPA and other governmental fines and shutdowns and maybe even a fire that could shut them down for good. The more proficient and consistent you become at enlightening your restaurant customers about grease containment, the better will be the ser-vice you provide and the higher your profit margins will be.

Skip Lewis leads Sales and Customer Relations at Omni Containment Sys-tems in Elgin, Illinois. Feedback on this article or questions can be directed to [email protected].

When the Japan Air Distribution-system Control Association (JADCA) became interested in researching appropriate policies and procedures for kitchen exhaust cleaning service, the orga-nization contacted IKECA. IKECA Past President Jim Roberts was glad to step forward. Mr. Akihiko Ogawa, who has been visiting the U.S.A. for more than 15 years and is on JADCA’s board of directors and serves as its vice president in a volunteer capacity, conducted a visit this year in part for the purpose of connecting with IKECA.

Mr. Ogawa owns a company, Air Cleaning Service (ACS), which was founded in Japan in 1987. He also operates another com-pany with interest in building maintenance. Jim spent a full day with him and his translator Michiko Sullivan showcasing his Louisville operations, well known to many IKECA members.

“Mr. Akihiko Ogawa was very knowledgeable,” said Jim. “We talked a lot about the differences and similarities of the kitch-en exhaust industry in our countries. I hope I was persuasive about attending a future IKECA meeting and forming a closer partnership between his company, his association and IKECA.”

JADCA was founded in 1988 and is currently comprised of 100 members. It is also affiliated with the National Air Duct Clean-ers Association (NADCA) based in Washington, DC. The purpose of JADCA’s activities is to “upgrade and improve our knowledge and skills regarding sanitary upkeep and management of air conditioning system, mechanical ventilation devices and the like. Also, it is intended to let the industry grow in a sound man-

ner and is dedicated to improve environmental hygiene and maintain safety in buildings.”

For details, visit the official website, http://jadca.jp/english/.

Jim Roberts, Derby Pressure Wash, welcomes Ms. Michiko Sulli-van, a New York consulting agent and translator, and Mr. Akihiko Ogawa, president of Air Cleaning Service, Japan, to the company’s Louisville, KY headquarters on May 18, 2011. Mr. Ogawa, a vice president of the Japan Air Distributions-System Control Associa-tion (JADCA) was interested in learning advanced techniques and technology of U.S. kitchen exhaust cleaning.

IKECA Hosts Visitor from Japan


Working with AHJs: Some Tips for IKECA MembersJim Narva, Executive DirectorNational Association of State Fire Marshals

AHJ Corner

In April at the IKECA 2011 An-nual Confer-ence, I had the privilege of ad-dressing IKECA members about establishing re-lationships with Authorities Hav-ing Jurisdiction

(AHJs) – those whose responsibility it is to ensure that you are qualified to do your job and that the work you do results in a safe environment that meets codes and other applicable requirements. Your Executive Director, Ken Hutton, subse-quently asked me to put my suggestions into an article for your publication. This article combines my thoughts with in-put from the President of the National Association of State Fire Marshals (NAS-FM), Minnesota State Fire Marshal Jerry Rosendahl.

Interactions with AHJs are a necessary part of doing business, so putting some effort into developing a good relation-ship is simply good business. Four basic suggestions will put you on the course to success.

Know and Abide by the Require-ments Wherever Your Work Takes You

It would be great if the same rules ap-plied in every jurisdiction where you do work. But you already know that is not the case unless all of your work is focused in a single metropolitan area. If you have jobs in different cities, different coun-ties, or across state lines, you are likely having to deal with different provisions that have been adopted to address local needs. Find out and understand what is enforced in each jurisdiction.

Your State Fire Marshal’s office is a good first stop if you are not sure which rules

apply in which jurisdictions. The State Fire Marshal should be able to give you a direction as to where to find the rel-evant information. In some cases a city or town in a state may be its own juris-diction, and in other cases the state may be responsible for enforcement. Some states or jurisdictions may even have the information on their website for easy ac-cessibility.

Also, find out what licensing or certifica-tions or registrations you need to have, and obtain those credentials.

Being aware of the relevant codes and requirements in all the places your busi-ness takes you will go a long way toward establishing trust and demonstrating good faith to the local AHJ. Knowing the rules will put you and your AHJ on common ground in terms of what and how things need to be done. Rules and regulations are not intended to create unnecessary burdens, but rather to help ensure that there is adequate oversight of the project and that adopted codes and standards are met. Think of it as es-tablishing a partnership with your fire protection professionals toward a com-mon goal of public safety.

Get to Know Your AHJ

The term “networking” may seem over-used these days, but developing familiar-ity with your AHJ can help in establishing trust that can result in a higher quality and level of communication. Going to lunch together or working together on a community project (see the next tip) can work for your AHJ just as well as it works for clients and other business contacts.

Keeping the lines of communication open over time can have benefits both ways. You can certainly obtain informa-tion from the AHJ about what is required for you to do your job. But you can also keep your AHJ informed and educated about new technologies, techniques or

situations that can help the AHJ in do-ing his or her job more effectively. Shar-ing your knowledge is crucial, because inspectors are not necessarily experts in any one piece of equipment or how it functions, so they rely on your exper-tise.

Your investment in developing a good relationship from the beginning can also help if a problem crops up later and you need support from the AHJ. The process of working through challenges can go much more smoothly if a strong, positive foundation has been developed first.

Get Involved in Your Community’s Public Safety Efforts

Your AHJ will appreciate and remember any help you may be able to provide in community outreach on public fire safe-ty education. A good and natural oppor-tunity to help is Fire Prevention Week in October. So call up your local fire depart-ment and ask how you might partner with them. Help can be monetary, but putting in some volunteer time gives you face recognition and aids in develop-ing that personal connection with code enforcement officials.

You also may want to get involved with sponsoring and participating in the ac-tivities of the local or state fire service organizations. They often have fundrais-ers, sports tournaments and activities with local burn centers throughout the year and always are looking for assis-tance. Remember: It’s not always about money. Providing volunteer hours and education are more important than ever. Contact your State Fire Marshal or state fire service association and ask how you might help.

SUMMER 2011 | PAGE 25 THE IKECA JOURNAL

Ask for Help if Needed, Accept Re-sponsibility for Mistakes

If you have doubts or uneasiness about a particular assignment or situation, if you believe that a requirement cannot be fol-lowed to the letter for some reason, or if you have a question about how the code applies in a specific circumstance, do not hesitate to ask your AHJ for advice or help. If you have done your homework to this point and built up a good relation-ship during good times, then approach-ing the AHJ during difficult times should be easier.

When I was an AHJ, my philosophy was to find a way to say “yes.” An AHJ’s job as an enforcer is to make sure the rules are followed, but there is always an op-portunity to inquire and discuss. Do not expect anyone to ignore the rules or relax the standards for you, but you can expect an AHJ to work with you to

explore potential alternatives to achieve the goal of public safety so that you can move forward with the job.

Speaking of challenging times, misun-derstandings are bound to happen from time to time. Address them directly and without delay. Don’t be afraid to admit an error that you have made; trying to ignore or hide the mistake will only de-lay your project.

If after trying all these suggestions you still find yourself struggling with your AHJ relationship, remember the excel-lent resource you have in IKECA. You should consider it a benefit of mem-bership that you have an international association that can reach out on your behalf, and help you work through vi-able solutions to the issues you – and, undoubtedly, many of your peers – are confronting.

Budget shortfalls are leading to fewer code officials available to conduct in-spections. It is more incumbent than ever on your industry to regulate itself by carrying out high-quality work, stay-ing abreast of the requirements of your industry and keeping a solid connection with your State Fire Marshal as well as with your local AHJs. It is the best way to ensure that your business thrives while the safety of the public is ensured.

NASFM Executive Director Jim Narva is re-tired as Wyoming State Fire Marshal.


As the price of gasoline continues to rise I thought I would share my experience with you. Years ago I was stung hard by a guy who stole a Mobil credit card out of the glove box of one of my trucks. In the two days it took before we realized it was gone, he had sold the card to another criminal who in turn sold it to others. It’s hard to believe that $3500 could be applied to the card in two days. Needless to say, we pulled the cards out of the trucks and turned to another method, working with a fleet management credit card service provid-er. I chose to go with Wright Express. For $24 a month, they will provide you with all the credit cards you want. Each card will be labeled as you request. We have ours labeled for each truck. Cards are not to be used in any other vehicle but that dedicated vehicle. It remains in the glove box. All employees who drive our vehicles have a pass code to use when using the cards. Any employee can use any vehicle’s card. The cards cannot be used unless a valid pass code is entered. Needless to say the employees do not share their codes as they are responsible for all charges they incur. When the vehicles are fueled, they are prompted to enter the mileage off the odom-eter as well as their code. We require that fuel only go into the fuel tank. If fuel will be going into a container or pump they have to turn off the gas pump and restart it again. When prompted for millage they enter 11. That’s our cue to know the fuel did not go into the vehicle. At the end of each month, Wright Express sends you detailed reports on each vehicle’s card. The report we pay particular attention to shows the driver who put fuel in, where they purchased fuel, date, time, odometer reading, product, gallons, cost per gallon, cost of transaction, and MPG. Here is how this report helps you man-age your fuel costs. First of all, you want to know how many miles per gallon this particular vehicle usually gets. I know that my Ford F-150s average about 12MPG. When I look at the MPG column for any particular fill up it should be close to 12MPG. If I see that the truck only got 7MPG on that par-

ticular fill up I know gas went somewhere other than into the truck. Did it go into the wife’s car that followed my truck to the gas station? Or did it go into gas cans that were taken along? We have caught a few guys over the years trying to scam the system. Now that they have been made the exam-ple of what happens when you steal from us, we hardly ever have an incident. What is also nice is that you can see when the drivers buy more expensive products like overpriced fuel and premium grades. You will have to do long math when they enter the 11 code for fuel going into a container or pump. It only takes a moment to figure the mileage by going back to the last fill up and subtracting the difference. If you decide to use Wright Express it is very important to tell your drivers to fill up each stop. If they do not fill up the report will show exceptionally high MPG. The next fill up will show exceptionally low MPG. Wright Express is accepted at most fuel stations in this area. I am sure there are other providers like Wright Express, so do not be afraid to shop around to see who can best help you manage your fuel expenses. Good Luck, David NowackFat Free Systems, Fort Myers, Florida [email protected]

Have an idea or helpful suggestion you’d like to share with other IKECA Members? Send your letter to [email protected] and label it as Letters from IKECA Members. Submis-sions must be less than 500 words and include your email address. No anonymous letters will be printed. All letters will be reviewed for bias, commercial nature, and appropri-ate language before being approved for use in the IKECA Journal. The IKECA Journal editorial staff reserves the right to edit or reject any letters. Any opinion expressed in these letters is solely that of the author and not of IKECA.

Dear Fellow IKECA Members:

Letters from IKECA Members

CBIZ HIRES RICHARD SHAW, JR. AS VICE PRESIDENT

Richard Shaw, Jr. is now Vice President for CBIZ Insurance Ser-vices, Inc.

In his new role, Shaw will specialize in the Construction & Contractors, Real Estate & Hospitality, Education & Non-Profit and Entertainment & Media industry practices, where he will work with accounts ranging from middle market size companies to large accounts that have complex risk man-agement programs.

Prior to joining CBIZ, Shaw worked for Atlantic Risk Manage-ment Company and several national insurance brokers. He has over 25 years of experience in the insurance industry.

Shaw is a graduate of the University of Maryland, has re-ceived his CPCU and ARM designations, and is licensed in Property & Casualty and Life, Accident & Health insurance. Contact him at [email protected].

Managing Gasoline Costs


IKECA Board of Directors 2011-2012

PRESIDENTRobert D. Schuler, CECS, CESI (2013)Bentley Resources, Inc. dba Roof TopSarasota, [email protected]

TREASURERNeal A. Iorii, Jr., CECS, CESI (2012)Olympia Maintenance, Inc.Melrose Park, [email protected]

Jesse Getz, CECS (2014)Getz Fire Equipment Co.Peoria, [email protected]

Kathy Slomer, CECS (2013)Kool KleenMurrysville, [email protected]

VICE PRESIDENTJack Grace, CECS, CESI (2014)Western Commercial Services2311 S. Industrial RoadLas Vegas, [email protected]

IMMEDIATE PAST PRESIDENTJames Roberts, Jr., CECS, CESI (2012)Derby Pressure WashLouisville, [email protected]

David Nowack, CECS (2012)Fat Free, Inc.N. Fort Myers, [email protected]

SECRETARYKevin Pearson, CECS (2013)Grime Stoppers, IncBlack Eagle, [email protected]

Bill Doherty, CECS, CESIPressure Kleen Services Company, Inc.Toronto, [email protected]

Randall Rauth, CECS (2014)Hood Cleaning, Inc.Waukesha, [email protected]

Kim Yanick (2012)R & T Hood & Duct Services, Inc.Seattle, WA [email protected]

Contribute to the conversation in the com-mercial kitchen exhaust cleaning industry – write an article for the next issue of the IKECA Journal. Articles should be on current subjects of interest to those in cleaning and inspection, including contractors, fire author-ities, insurance providers, facility managers and owner/operators.

* Your perspective on today’s industry topics

* Share your story with an innovation or new device or procedure

* Your personal experience that offers les-sons learned

* Best practices on maintenance or repair

* Frequently asked questions that you want to answer

* Personnel or staffing tips that you’ve learned

Details• View IKECA’s full Article Submission Guide-

lines for all details.

• Email complete articles to [email protected]

• Articles should be between 750 and 2,000 words (between 1 ½ to 4 typed pages)

• Charts, tables and photos are welcome, subject to editorial approval

• Include a short biography of the author (50 words)

• Articles must be educational and informa-tive in nature, and must not be advertise-ments for specific good or services. All are subject to review, approval and editing before publication.

Share your Ideas

Not sure about writing an article? Our professional staff will help you “polish” your article. Don’t let the thought that “I’m not a writer” stop you from sharing your ideas or perspective.

Needmoreincentive?Earn CEUs!

Need continuing education credits to main-tainyourcertification?Earn 0.3 CEU for submitting an article for publication in the IKECA Journal. Questions? Call IKECA at 215.564.3484 or email [email protected].

Submit an Article for the IKECA Journal

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kitchen grease exhaust maintenance: upblast fans 10 ways

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